Introducing G2.ai, the future of software buying.Try now
Compare Customers.ai and Textedly 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Text-Em-All
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
TextUs
Visit Website
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (67.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Customers.ai
Star Rating
(429)4.8 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Customers.aiTextedly
Star Rating
(1,223)4.6 out of 5
Market Segments
Small-Business (67.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 14 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Textedly offers a solid SMS messaging service with a score of 9.2, but Customers.ai excels with a score of 9.7, highlighting its advanced features like automated responses and better integration with CRM systems.
- Reviewers mention that while Textedly has a decent ease of use score of 9.0, Customers.ai shines with a score of 9.6, making it more user-friendly for small businesses looking to implement marketing automation without a steep learning curve.
- G2 users note that Textedly's customization interface scores 7.6, which some find limiting, whereas Customers.ai's interface scores 9.7, allowing for more tailored marketing campaigns and better user experience.
- Users on G2 highlight that Textedly's analytics capabilities score 7.5, which may not provide in-depth insights, while Customers.ai scores 9.7, offering robust analytics features that help businesses track campaign performance effectively.
- Reviewers say that Textedly's support quality is commendable with a score of 9.5, but Customers.ai surpasses it with a score of 9.7, indicating faster response times and more comprehensive support resources.
- Users report that Textedly's AI capabilities score 6.6, which some find lacking, while Customers.ai's AI features score an impressive 9.7, providing advanced targeting and personalization options that enhance marketing effectiveness.
Pricing
Entry-Level Pricing
Customers.ai
No pricing availableTextedly
14-Day Free Trial
Free Trial
50 messages
- 1 Keyword
- To take advantage of everything Textedly has to offer, upgrade to a paid plan.
Free Trial
Customers.ai
Free Trial is available
Textedly
Free Trial is available
Ratings
Meets Requirements
9.6
339
9.1
1,072
Ease of Use
9.6
349
9.0
1,094
Ease of Setup
9.4
205
8.7
946
Ease of Admin
9.3
119
9.1
644
Quality of Support
9.7
335
9.5
1,049
Has the product been a good partner in doing business?
9.6
118
9.3
636
Product Direction (% positive)
9.6
306
8.9
1,047
Features by Category
Messenger
9.7
156
|
Verified
7.6
173
9.7
151
|
Verified
6.4
173
9.7
153
|
Verified
Feature Not Available
9.7
155
|
Verified
7.5
171
Channels
9.7
160
|
Verified
6.5
166
9.8
148
|
Verified
6.8
165
9.7
136
|
Verified
9.2
170
9.6
125
|
Verified
5.9
162
9.7
128
|
Verified
6.3
158
Customers
9.7
157
|
Verified
7.6
168
9.8
152
7.2
166
9.7
159
|
Verified
7.4
168
9.8
160
|
Verified
7.0
164
9.7
152
|
Verified
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
5.4
17
Not enough data
5.3
17
Not enough data
5.1
17
Not enough data
5.4
17
Not enough data
5.2
17
Not enough data
5.1
17
Not enough data
5.4
17
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.3
28
Not enough data
9.6
25
Not enough data
9.2
23
Not enough data
9.1
25
Not enough data
9.7
24
Not enough data
9.1
24
Not enough data
9.1
24
Not enough data
Repeatability and Reportability
9.1
25
Not enough data
9.6
27
Not enough data
9.6
27
Not enough data
9.3
25
Not enough data
8.6
25
Not enough data
AI and Automation
9.8
23
Not enough data
9.8
24
Not enough data
9.3
23
Not enough data
9.7
23
Not enough data
9.2
22
Not enough data
Generative AI
9.6
12
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
8.8
43
Not enough data
9.6
49
Not enough data
9.6
46
Not enough data
9.3
45
Not enough data
9.0
43
Not enough data
9.3
44
Not enough data
9.2
43
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
9.3
566
|
Verified
Not enough data
8.6
533
|
Verified
Not enough data
9.0
534
|
Verified
Not enough data
8.1
474
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
476
|
Verified
Not enough data
8.4
527
Not enough data
8.0
453
SMS Platform
Not enough data
8.1
478
|
Verified
Not enough data
8.2
468
|
Verified
Not enough data
Feature Not Available
Not enough data
6.7
359
Not enough data
7.4
437
Not enough data
Feature Not Available
Agentic AI - SMS Marketing
Not enough data
7.6
79
Not enough data
7.5
79
Not enough data
7.6
79
Not enough data
7.7
78
Not enough data
7.6
79
Not enough data
7.6
78
Lead Intelligence
9.3
21
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.2
21
Not enough data
7.1
17
Not enough data
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Responses
9.8
120
Not enough data
9.7
119
Not enough data
9.8
118
Not enough data
9.8
117
Not enough data
9.8
118
Not enough data
Platform
9.9
114
Not enough data
9.7
120
Not enough data
9.7
118
Not enough data
9.8
117
Not enough data
9.7
109
Not enough data
9.8
111
Not enough data
9.9
116
Not enough data
Generative AI
9.3
9
Not enough data
9.4
9
Not enough data
Lead Monitoring
9.5
57
Not enough data
9.1
57
Not enough data
9.6
61
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.4
60
Not enough data
9.3
60
Not enough data
8.4
57
Not enough data
9.3
57
Not enough data
Analytics
9.2
59
Not enough data
9.3
60
Not enough data
Customization
8.8
55
Not enough data
8.7
57
Not enough data
8.6
56
Not enough data
9.4
57
Not enough data
Messaging Channels
Not enough data
9.2
284
Not enough data
Feature Not Available
Not enough data
6.2
246
Not enough data
8.1
265
Administration
Not enough data
8.5
275
Not enough data
7.3
256
Not enough data
Feature Not Available
Not enough data
6.7
247
Generative AI
9.4
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Communication
10.0
101
Not enough data
9.8
107
Not enough data
9.9
96
Not enough data
9.8
103
Not enough data
9.7
36
Not enough data
Internal Use
9.8
106
Not enough data
9.6
39
Not enough data
9.6
41
Not enough data
9.6
37
Not enough data
10.0
97
Not enough data
9.9
102
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.9
25
Not enough data
Feature Not Available
Not enough data
9.0
25
Reporting
Not enough data
7.9
25
Not enough data
7.8
24
Not enough data
9.2
25
Media Monitoring
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
7.8
24
In-House Management
Not enough data
7.4
24
Not enough data
8.1
24
Generative AI
Not enough data
8.3
16
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.1
231
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
8.5
228
Not enough data
9.0
233
Not enough data
8.7
233
Not enough data
Feature Not Available
Not enough data
8.1
228
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
6.9
22
Not enough data
7.0
22
Not enough data
7.5
22
Not enough data
7.2
22
Not enough data
7.2
22
Not enough data
7.2
22
Categories
Categories
Shared Categories
Customers.ai and Textedly are categorized as Conversational Marketing
Unique Categories
Customers.ai is categorized as Sales Engagement, Chatbots, Visitor Identification, Lead Capture, Live Chat, Lead Intelligence, and Retargeting
Textedly is categorized as SMS Marketing, Proactive Notification, Online Reputation Management, and Mobile Marketing
Reviews
Reviewers' Company Size
Customers.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textedly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Information Technology and Services
6.8%
Computer Software
5.3%
Retail
3.6%
Health, Wellness and Fitness
2.2%
Other
46.4%
Non-Profit Organization Management
13.4%
Real Estate
6.3%
Construction
4.6%
Health, Wellness and Fitness
4.4%
Marketing and Advertising
4.2%
Other
67.2%
Discussions
What is MobileMonkey chat?
4 Comments
AW
An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple...Read more
Is mobile monkey free?
2 Comments
AW
Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced.Read more
Can I sync user labels on page with MM's tag?
1 Comment
DG
Hi Qiao, yes you can! When you connect your Facebook Page with MobileMonkey, we sync all of your existing Facebook Inbox labels as tags. Read more
How do you use Textedly?
3 Comments
BW
We use Textedly to notify our members about events, updates and deadlines. Works great; less filling ;-)Read more
What is Textedly?
2 Comments
LS
Textedly is a new texting software platform. Great rates and good functionality over the competition. Read more
How come I cant get a helpful person on the phone to fix my issue on my account
2 Comments
GV
Contact support. They are easy to work with. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
