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Compare Customers.ai and Landbot 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
No pricing available
€40.00 500 Chats Per Month
Customers.ai
Star Rating
(429)4.8 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Customers.aiLandbot
Star Rating
(333)4.7 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
€40.00 500 Chats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Customers.ai excels in overall user satisfaction, boasting a higher G2 Score compared to Landbot. Users appreciate its instant messaging feature that allows for effective lead management, even when they are not available, making it a standout tool for lead gathering.
- According to verified reviews, Landbot shines with its user-friendly interface, which is particularly beneficial for beginners. Users mention that the drag-and-drop functionality makes building interactive chatbots feel almost like a game, allowing for quick customization without any coding experience.
- Reviewers mention that Customers.ai offers superior quality of support, with many praising its responsiveness and helpfulness. This is reflected in its high ratings for support quality, which users find essential for troubleshooting and maximizing the tool's potential.
- Users say that Landbot is effective for automating conversations, which helps scale businesses efficiently. The ability to direct conversations to human agents when necessary is a feature that many find valuable, enhancing the overall customer experience.
- G2 reviewers highlight that Customers.ai has a strong focus on lead capture and automation, making it particularly appealing for small businesses. Users have noted its effectiveness as an automation tool for platforms like Instagram, which can significantly boost engagement and lead generation.
- According to recent feedback, while Landbot has a solid performance in chatbot functionality, it faces challenges in certain advanced features compared to Customers.ai. Users have expressed a desire for more robust analytics and performance metrics, which are areas where Customers.ai tends to excel.
Pricing
Entry-Level Pricing
Customers.ai
No pricing availableLandbot
STARTER
€40.00
500 Chats Per Month
For individuals & small businesses that need customizations.
- Landbot AI - AI Lead Gen Assistant & AI FAQs Assistant
- Basic Flow Operations - Variables, Conditional logic & more
- Custom Code CSS/JS
Free Trial
Customers.ai
Free Trial is available
Landbot
Free Trial is available
Ratings
Meets Requirements
9.6
339
9.0
251
Ease of Use
9.6
349
9.4
254
Ease of Setup
9.4
205
9.3
188
Ease of Admin
9.3
119
9.2
180
Quality of Support
9.7
335
9.3
242
Has the product been a good partner in doing business?
9.6
118
9.4
171
Product Direction (% positive)
9.6
306
9.7
232
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
9.7
156
|
Verified
8.9
32
9.7
151
|
Verified
8.5
28
9.7
153
|
Verified
8.6
32
9.7
155
|
Verified
9.2
34
Channels
9.7
160
|
Verified
8.3
27
9.8
148
|
Verified
9.1
34
9.7
136
|
Verified
7.1
23
9.6
125
|
Verified
7.3
20
9.7
128
|
Verified
8.0
23
Customers
9.7
157
|
Verified
8.5
27
9.8
152
8.4
29
9.7
159
|
Verified
8.3
30
9.8
160
|
Verified
8.8
32
9.7
152
|
Verified
9.0
31
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.3
28
Not enough data
9.6
25
Not enough data
9.2
23
Not enough data
9.1
25
Not enough data
9.7
24
Not enough data
9.1
24
Not enough data
9.1
24
Not enough data
Repeatability and Reportability
9.1
25
Not enough data
9.6
27
Not enough data
9.6
27
Not enough data
9.3
25
Not enough data
8.6
25
Not enough data
AI and Automation
9.8
23
Not enough data
9.8
24
Not enough data
9.3
23
Not enough data
9.7
23
Not enough data
9.2
22
Not enough data
Generative AI
9.6
12
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
8.8
43
Not enough data
9.6
49
Not enough data
9.6
46
Not enough data
9.3
45
Not enough data
9.0
43
Not enough data
9.3
44
Not enough data
9.2
43
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
9.3
21
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.2
21
Not enough data
7.1
17
Not enough data
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Responses
9.8
120
9.1
135
9.7
119
8.9
131
9.8
118
8.7
112
9.8
117
8.9
118
9.8
118
8.9
97
Platform
9.9
114
8.9
108
9.7
120
9.0
122
9.7
118
9.0
123
9.8
117
8.6
118
9.7
109
8.7
90
9.8
111
8.7
95
9.9
116
9.2
127
Generative AI
9.3
9
8.3
29
9.4
9
8.3
28
Lead Monitoring
9.5
57
8.8
59
9.1
57
8.9
58
9.6
61
8.5
47
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.4
60
9.2
56
9.3
60
9.4
58
8.4
57
8.2
45
9.3
57
9.0
49
Analytics
9.2
59
8.1
48
9.3
60
8.2
53
Customization
8.8
55
8.8
52
8.7
57
9.0
58
8.6
56
8.4
58
9.4
57
9.0
56
Generative AI
9.4
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Communication
10.0
101
Not enough data
9.8
107
Not enough data
9.9
96
Not enough data
9.8
103
Not enough data
9.7
36
Not enough data
Internal Use
9.8
106
Not enough data
9.6
39
Not enough data
9.6
41
Not enough data
9.6
37
Not enough data
10.0
97
Not enough data
9.9
102
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
User Interface Design
Not enough data
9.1
58
Not enough data
8.7
62
Not enough data
8.5
54
Not enough data
9.0
64
Data Control
Not enough data
8.8
41
Not enough data
8.6
48
Not enough data
8.8
50
Publishing
Not enough data
9.1
56
Not enough data
9.0
61
Not enough data
8.8
52
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Customers.ai and Landbot are categorized as Conversational Marketing, Chatbots, and Lead Capture
Unique Categories
Customers.ai is categorized as Sales Engagement, Visitor Identification, Live Chat, Lead Intelligence, and Retargeting
Reviews
Reviewers' Company Size
Customers.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Landbot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Information Technology and Services
6.8%
Computer Software
5.3%
Retail
3.6%
Health, Wellness and Fitness
2.2%
Other
46.4%
Marketing and Advertising
15.6%
Financial Services
7.3%
Information Technology and Services
6.0%
Higher Education
4.3%
Internet
4.0%
Other
62.8%
Discussions
What is MobileMonkey chat?
4 Comments
AW
An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple...Read more
Is mobile monkey free?
2 Comments
AW
Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced.Read more
Can I sync user labels on page with MM's tag?
1 Comment
DG
Hi Qiao, yes you can! When you connect your Facebook Page with MobileMonkey, we sync all of your existing Facebook Inbox labels as tags. Read more
is there a way to implement landbot via Google Tag Manager? Couldn't find a solution for now.
2 Comments
TV
The secure same site code is messing it up in the v3 embed code. They are working on it. Read more
Is it possible that landbot worked on instagram?
1 Comment
Official Response from Landbot
Hi there! While we can’t give you a specific date, Instagram is definitely on our radar. ;)Read more
When creating a user survey for our users, how can i assign weight for every question instead of asking rate from 1 to 10?
1 Comment
LL
to each block of questions you can assign a block of set variable with the variable @weight. each block will be added automatically. (don't forget to put...Read more
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