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At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (81.1% of reviews)
Entry-Level Pricing
Starts from $99
No pricing available
CustomerLabs 1PD Ops Platform
Star Rating
(27)4.8 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starts from $99
Browse all 2 pricing plansKlaviyo
Star Rating
(1,137)4.6 out of 5
Market Segments
Small-Business (81.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about KlaviyoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Klaviyo excels in email marketing capabilities, particularly in "Building and Personalizing Emails" with a score of 9.0, while CustomerLabs 1PD Ops Platform lacks a dedicated email marketing feature set, focusing more on data enrichment and analytics.
- Reviewers mention that CustomerLabs 1PD Ops Platform shines in "Data Enrichment" with a perfect score of 10.0, which is crucial for businesses looking to enhance their customer data, whereas Klaviyo's score of 8.5 in this area indicates it may not be as robust in data sourcing.
- G2 users highlight that Klaviyo's "Quality of Support" is rated at 8.4, which some users find lacking compared to CustomerLabs 1PD Ops Platform's impressive score of 9.9, suggesting that users may have a better support experience with CustomerLabs.
- Users on G2 report that Klaviyo's "Ease of Use" is rated at 8.7, which is favorable, but CustomerLabs 1PD Ops Platform outperforms with a score of 9.4, indicating a more user-friendly interface and experience for new users.
- Reviewers say that Klaviyo's "Automated Email Responses" feature is rated at 8.9, which is beneficial for marketing automation, while CustomerLabs focuses more on analytics and data-driven insights, which may not cater to users specifically looking for email automation.
- Users report that Klaviyo's "Campaign Tracking" is rated at 9.4, providing detailed insights into email performance, whereas CustomerLabs 1PD Ops Platform offers strong "Predictive Analytics" with a perfect score of 10.0, appealing to users who prioritize data-driven decision-making.
Pricing
Entry-Level Pricing
CustomerLabs 1PD Ops Platform
GROWTH PLAN
Starts from $99
Suited for growing marketing teams with a multiple marketing tools.
- 500K Events
- 5 Sources
- 5 Destinations
Klaviyo
No pricing availableFree Trial
CustomerLabs 1PD Ops Platform
Free Trial is available
Klaviyo
Free Trial is available
Ratings
Meets Requirements
9.7
17
9.0
868
Ease of Use
9.3
18
8.7
872
Ease of Setup
8.9
14
8.5
525
Ease of Admin
9.0
10
8.9
481
Quality of Support
9.8
17
8.4
830
Has the product been a good partner in doing business?
10.0
10
9.0
484
Product Direction (% positive)
9.3
16
9.0
816
Features by Category
Email Marketing
Not enough data
9.0
516
|
Verified
Not enough data
9.2
507
|
Verified
Not enough data
8.9
491
|
Verified
Not enough data
8.9
452
|
Verified
Online Marketing
Not enough data
7.8
371
|
Verified
Not enough data
8.3
396
|
Verified
Not enough data
8.7
425
|
Verified
Not enough data
8.7
441
Not enough data
8.2
248
Lead Management
Not enough data
8.5
342
Not enough data
8.4
270
Not enough data
9.0
461
|
Verified
Not enough data
7.8
217
Not enough data
8.5
350
|
Verified
Not enough data
8.5
392
|
Verified
Not enough data
8.4
331
|
Verified
Not enough data
8.2
281
|
Verified
Campaign Management
Not enough data
8.7
346
|
Verified
Not enough data
8.0
198
Not enough data
8.1
288
|
Verified
Not enough data
7.6
198
Social
Not enough data
Feature Not Available
Not enough data
7.8
195
Not enough data
7.8
188
Not enough data
7.4
183
Not enough data
7.8
258
|
Verified
Reporting & Analytics
Not enough data
8.5
464
|
Verified
Not enough data
8.3
414
|
Verified
Not enough data
8.3
423
|
Verified
Not enough data
8.4
434
|
Verified
Not enough data
7.6
200
Platform
Not enough data
8.5
322
|
Verified
Not enough data
8.7
302
|
Verified
Not enough data
8.9
313
|
Verified
Not enough data
8.3
206
|
Verified
Not enough data
7.8
193
|
Verified
Not enough data
8.9
314
|
Verified
Not enough data
8.0
159
Agentic AI - Marketing Automation
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.3
23
Not enough data
7.1
23
Not enough data
7.0
24
Not enough data
7.5
25
Integration
Not enough data
8.4
316
|
Verified
Not enough data
8.6
310
|
Verified
Not enough data
8.4
260
|
Verified
Messenger
Not enough data
7.4
13
Not enough data
6.4
13
Not enough data
6.3
13
Not enough data
6.0
12
Channels
Not enough data
6.1
12
Not enough data
7.2
13
Not enough data
6.3
13
Not enough data
6.0
12
Not enough data
6.7
12
Customers
Not enough data
8.2
13
Not enough data
7.6
13
Not enough data
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
8.2
28
Not enough data
8.5
28
Not enough data
8.2
29
Not enough data
8.4
29
Tracking
Not enough data
8.2
26
Not enough data
7.8
27
Not enough data
8.8
30
Not enough data
8.6
28
Not enough data
8.5
27
Reporting
Not enough data
9.0
29
Not enough data
8.7
28
Not enough data
8.6
28
Not enough data
8.4
27
Agentic AI - Email Deliverability
Not enough data
8.2
14
Not enough data
8.1
15
Not enough data
8.0
14
Not enough data
7.3
14
Not enough data
8.0
14
Analytics
9.5
7
Not enough data
9.4
8
Not enough data
10.0
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Administration
9.8
7
Not enough data
Feature Not Available
Not enough data
9.8
8
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
9.8
9
Not enough data
9.5
11
Not enough data
9.7
11
Not enough data
9.4
11
Not enough data
9.7
10
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
8.5
425
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
348
|
Verified
Not enough data
8.8
256
Edit
Not enough data
8.4
354
|
Verified
Not enough data
8.8
416
|
Verified
Not enough data
8.3
332
|
Verified
Logistics
Not enough data
8.7
419
|
Verified
Not enough data
7.9
340
|
Verified
Not enough data
8.8
394
|
Verified
Not enough data
8.4
195
Generative AI
Not enough data
7.5
64
Not enough data
7.4
51
Agentic AI - Email Template Builder
Not enough data
6.4
19
Not enough data
7.0
19
Text Messaging
Not enough data
8.6
137
Not enough data
8.0
100
Not enough data
8.8
133
|
Verified
Not enough data
8.3
116
|
Verified
Not enough data
8.7
125
|
Verified
Not enough data
8.5
107
Not enough data
8.8
130
|
Verified
Not enough data
8.6
53
SMS Platform
Not enough data
8.6
135
|
Verified
Not enough data
8.9
133
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
Not enough data
8.8
112
|
Verified
Agentic AI - SMS Marketing
Not enough data
6.8
11
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
7.0
10
Data Sourcing
10.0
11
8.4
75
9.8
10
8.3
67
Feature Not Available
8.5
95
9.7
10
8.5
90
Intelligence
9.5
11
8.6
104
Feature Not Available
8.1
72
Feature Not Available
8.0
67
Design and Customization
Not enough data
8.8
20
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.9
21
Campaigns
Not enough data
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Integrations
Not enough data
9.0
21
Not enough data
8.0
18
Not enough data
8.9
21
Not enough data
8.4
19
Generative AI
Not enough data
7.5
20
Agentic AI - Vulnerability Scanner
Not enough data
6.8
10
Not enough data
7.5
10
Platform Basics
Not enough data
9.2
14
Not enough data
8.8
14
Platform Data
Not enough data
8.4
15
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
8.3
13
Platform Additional Functionality
Not enough data
8.3
15
Not enough data
9.1
13
Not enough data
8.3
14
Agentic AI - Customer Journey Analytics
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
Collection
Not enough data
6.9
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Use Cases
Not enough data
9.8
7
Not enough data
8.9
6
Not enough data
9.7
5
Administration
Not enough data
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Display Options
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.7
5
Generative AI
Not enough data
7.8
6
Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.2
15
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Marketing Operations
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
7.1
15
Not enough data
7.4
14
Campaign Activity
Not enough data
7.9
17
Not enough data
8.3
18
Not enough data
8.0
16
Not enough data
7.3
16
Not enough data
8.0
16
Not enough data
8.0
15
Agentic AI - Marketing Analytics
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Categories
Categories
Shared Categories
CustomerLabs 1PD Ops Platform and Klaviyo are categorized as Customer Data Platform (CDP)
Unique Categories
CustomerLabs 1PD Ops Platform is categorized as Retargeting, E-Commerce Analytics, Identity Resolution, and Tag Management Systems
Klaviyo is categorized as SMS Marketing, Pop-Up Builder, Email Template Builder, Personalization, Email Deliverability, Conversational Marketing, Customer Journey Analytics, Marketing Analytics, Review Management, Marketing Automation, Online Form Builder, WhatsApp Marketing, and RCS Business Messaging
Reviews
Reviewers' Company Size
CustomerLabs 1PD Ops Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Klaviyo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.0%
Apparel & Fashion
14.3%
Retail
9.5%
Health, Wellness and Fitness
9.5%
Food & Beverages
9.5%
Other
38.1%
Retail
19.3%
Marketing and Advertising
12.6%
Apparel & Fashion
12.6%
Consumer Goods
12.0%
Health, Wellness and Fitness
7.4%
Other
36.1%
Discussions
What is CDP software?
1 Comment
Official Response from CustomerLabs 1PD Ops Platform
CDPs like CustomerLabs helps the marketer to bring the first-party user data together. Both anonymous user data their identities, as well as known user data...Read more
CustomerLabs 1PD Ops Platform has no more discussions with answers
how can i know the language for my clients
3 Comments
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more
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