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Compare CustomerLabs 1PD Ops Platform and Hightouch 
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At a Glance
Market Segments
Small-Business (61.9% of reviews)
Mid-Market (62.9% of reviews)
Entry-Level Pricing
Starts from $99
Free Per Month
CustomerLabs 1PD Ops Platform
Star Rating
(27)4.8 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starts from $99
Browse all 2 pricing plansHightouch
Star Rating
(380)4.6 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that the CustomerLabs 1PD Ops Platform excels in Data Enrichment with a perfect score of 10.0, while Hightouch scores 8.9, indicating that CustomerLabs provides superior capabilities in enhancing data quality and insights.
- Reviewers mention that CustomerLabs offers exceptional Web Analytics with a perfect score of 10.0, which allows users to gain deep insights into user behavior, whereas Hightouch does not have a comparable score in this area, suggesting a potential gap in analytics depth.
- G2 users highlight that CustomerLabs has a higher rating for Quality of Support at 9.9 compared to Hightouch's 9.2, indicating that users may find more responsive and effective support when using CustomerLabs.
- Users on G2 report that Hightouch shines in Integration Options, particularly with CRM and Marketing Automation Systems, scoring 9.4, which suggests it may be more versatile for users needing extensive integration capabilities.
- Reviewers mention that CustomerLabs has a strong focus on Predictive Analytics with a perfect score of 10.0, while Hightouch's score of 7.4 indicates it may not provide the same level of predictive insights, which could be a critical factor for data-driven decision-making.
- Users say that CustomerLabs' Real-Time Integration capabilities score 9.6, which is crucial for businesses needing immediate data updates, while Hightouch does not provide a comparable score, suggesting a potential delay in data synchronization.
Pricing
Entry-Level Pricing
CustomerLabs 1PD Ops Platform
GROWTH PLAN
Starts from $99
Suited for growing marketing teams with a multiple marketing tools.
- 500K Events
- 5 Sources
- 5 Destinations
Hightouch
Free
Free
Per Month
Get started for Free! No credit card required.
- Up to 1 destination
- Unlimited destination fields
- SSO with Google
Free Trial
CustomerLabs 1PD Ops Platform
Free Trial is available
Hightouch
Free Trial is available
Ratings
Meets Requirements
9.7
17
8.9
301
Ease of Use
9.3
18
9.2
304
Ease of Setup
8.9
14
9.1
144
Ease of Admin
9.0
10
8.9
130
Quality of Support
9.8
17
9.2
253
Has the product been a good partner in doing business?
10.0
10
9.3
127
Product Direction (% positive)
9.3
16
9.4
277
Features by Category
Analytics
9.5
7
Not enough data
9.4
8
Not enough data
10.0
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Administration
9.8
7
Not enough data
Feature Not Available
Not enough data
9.8
8
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
9.8
9
Not enough data
9.5
11
Not enough data
9.7
11
Not enough data
9.4
11
Not enough data
9.7
10
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
10.0
11
8.8
78
9.8
10
8.6
73
Feature Not Available
7.9
64
9.7
10
7.7
64
Intelligence
9.5
11
8.3
67
Feature Not Available
7.2
58
Feature Not Available
7.8
60
Development
Not enough data
9.5
13
Not enough data
9.2
13
Not enough data
9.2
12
Not enough data
9.4
14
Not enough data
8.9
11
Not enough data
9.5
13
Not enough data
8.9
11
Management
Not enough data
8.6
14
Not enough data
9.0
13
Not enough data
9.2
14
Not enough data
9.4
13
Not enough data
Feature Not Available
Security
Not enough data
9.4
12
Not enough data
9.4
14
Not enough data
9.5
13
Integration Options
Not enough data
9.3
12
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.3
10
Deployment
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Development
Not enough data
9.4
38
Not enough data
8.7
33
Management
Not enough data
8.8
36
Not enough data
9.4
39
Integration Options
Not enough data
9.1
31
Not enough data
8.6
28
Not enough data
9.4
34
Not enough data
8.4
26
Data Management
Not enough data
9.3
70
Not enough data
8.7
58
Not enough data
9.2
69
Not enough data
9.3
68
Agentic AI - DataOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
51
Not enough data
7.4
50
Monitoring and Management
Not enough data
8.4
60
Not enough data
8.1
57
Cloud Deployment
Not enough data
Feature Not Available
Not enough data
8.6
51
Generative AI
Not enough data
6.0
17
Not enough data
6.1
17
Data Management
Not enough data
8.5
107
Not enough data
8.1
89
Not enough data
8.5
107
Not enough data
8.9
123
Not enough data
8.1
99
Functionality
Not enough data
8.1
106
Not enough data
8.7
112
Not enough data
8.3
112
Not enough data
8.9
106
Not enough data
9.3
115
Not enough data
9.2
115
Not enough data
8.2
89
Security
Not enough data
8.4
96
Not enough data
8.4
84
Generative AI
Not enough data
6.1
32
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CustomerLabs 1PD Ops Platform and Hightouch are categorized as Identity Resolution and Customer Data Platform (CDP)
Unique Categories
CustomerLabs 1PD Ops Platform is categorized as Retargeting, E-Commerce Analytics, and Tag Management Systems
Reviews
Reviewers' Company Size
CustomerLabs 1PD Ops Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hightouch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.0%
Apparel & Fashion
14.3%
Retail
9.5%
Health, Wellness and Fitness
9.5%
Food & Beverages
9.5%
Other
38.1%
Computer Software
18.7%
Information Technology and Services
15.8%
Financial Services
14.7%
Marketing and Advertising
5.3%
Leisure, Travel & Tourism
3.4%
Other
42.1%
Alternatives
Discussions
What is CDP software?
1 Comment
Official Response from CustomerLabs 1PD Ops Platform
CDPs like CustomerLabs helps the marketer to bring the first-party user data together. Both anonymous user data their identities, as well as known user data...Read more
CustomerLabs 1PD Ops Platform has no more discussions with answers
What is Hightouch used for?
1 Comment
JP
Hightouch is used for pushing data from your data warehouse to other tools/systems an SaaS tools. That process is called Reverse ETL or data activation. For...Read more
Hightouch has no more discussions with answers
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