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Compare CustomerHero and SurveyLegend 
Featured Products
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (61.0% of reviews)
Entry-Level Pricing
$49 per month
Free
CustomerHero
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$49 per month
Browse all 3 pricing plansSurveyLegend
Star Rating
(551)4.4 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyLegend excels in user-friendliness, with many users highlighting its "very simple to understand" interface and "intuitive" setup process, making it a great choice for those new to survey tools.
- Users say that CustomerHero offers a highly intuitive experience as well, with feedback emphasizing its "easy to use interface" and "many options to use in different configurations," which can cater to diverse survey needs.
- Reviewers mention that SurveyLegend stands out for its customization capabilities, allowing users to create a unique brand identity, which is particularly appreciated by small businesses looking to maintain brand consistency in their surveys.
- According to verified reviews, CustomerHero's support team is frequently praised as "world-class," providing assistance at every step, which can be a significant advantage for users who may need extra help during their survey creation process.
- G2 reviewers highlight that while SurveyLegend has a higher overall satisfaction score, CustomerHero's ratings in specific areas like support and ease of administration are notably strong, indicating that it may be better suited for users who prioritize these aspects.
- Users report that SurveyLegend's free entry-level pricing is a major draw for small businesses, while CustomerHero's subscription model may be a barrier for some, especially those just starting out or with limited budgets.
Pricing
Entry-Level Pricing
CustomerHero
Business
$49
per month
2000 survey responses // 300 widget responses // 10 000 email sent
- Unlimited projects (surveys, forms, widgets)
- Email and Chat support
- Customise design
Free Trial
CustomerHero
Free Trial is available
SurveyLegend
Free Trial is available
Ratings
Meets Requirements
9.6
18
8.6
465
Ease of Use
9.7
18
9.1
474
Ease of Setup
9.4
8
8.9
258
Ease of Admin
9.8
8
8.6
217
Quality of Support
9.4
16
8.5
374
Has the product been a good partner in doing business?
9.0
8
8.5
187
Product Direction (% positive)
8.7
18
8.3
458
Features by Category
Survey Management
Not enough data
9.0
118
Not enough data
8.8
117
Not enough data
8.5
113
Not enough data
8.6
112
Survey Customization
Not enough data
8.0
105
Not enough data
7.9
103
Not enough data
8.2
98
Not enough data
8.1
95
Survey Insights
Not enough data
8.0
109
Not enough data
7.6
89
Not enough data
7.4
101
Not enough data
7.9
94
Agentic AI - Survey
Not enough data
8.1
18
Not enough data
7.9
18
Not enough data
8.3
18
Customization
Not enough data
9.4
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.2
8
Additional Functionality
Not enough data
9.3
7
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
9.4
6
Categories
Categories
Shared Categories
CustomerHero and SurveyLegend are categorized as Survey
Unique Categories
CustomerHero has no unique categories
SurveyLegend is categorized as Online Form Builder
Reviews
Reviewers' Company Size
CustomerHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyLegend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.5%
Education Management
10.5%
Consumer Goods
10.5%
Retail
5.3%
Non-Profit Organization Management
5.3%
Other
57.9%
Education Management
9.0%
Higher Education
5.1%
Information Technology and Services
4.7%
Marketing and Advertising
4.1%
Non-Profit Organization Management
3.7%
Other
73.4%
Alternatives
Discussions
CustomerHero has no discussions with answers
Are my data and payments safe?
2 Comments
Official Response from SurveyLegend
For us, security and privacy concerns are of highest priority! Everything in SurveyLegend is encrypted; from the data transfer on our webpage and survey app,...Read more
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