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Compare CustomerGauge and Verint Foresee

See this
side-by-side comparison of CustomerGauge vs. Verint Foresee
based on preference data from user reviews. CustomerGauge rates 4.6/5 stars with 42 reviews. By contrast, Verint Foresee rates 4.0/5 stars with 12 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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CustomerGauge
CustomerGauge
(42)
4.6 out of 5
CustomerGauge
Verint Foresee
Verint Foresee
(12)
4.0 out of 5
Verint Foresee
Star Rating
CustomerGauge
CustomerGauge
Verint Foresee
Verint Foresee
Market Segments
CustomerGauge
CustomerGauge
Mid-Market (44.7% of reviews)
Verint Foresee
Verint Foresee
Enterprise (83.3% of reviews)
Entry Level Price
CustomerGauge
CustomerGauge
No pricing information available
Verint Foresee
Verint Foresee
No pricing information available

CustomerGauge vs Verint Foresee

When assessing the two solutions, reviewers found CustomerGauge easier to use, set up, and administer. Reviewers also preferred doing business with CustomerGauge overall.

  • Reviewers felt that CustomerGauge meets the needs of their business better than Verint Foresee.
  • When comparing quality of ongoing product support, reviewers felt that CustomerGauge is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of CustomerGauge over Verint Foresee.
Categories
Shared Categories
CustomerGauge
CustomerGauge
Verint Foresee
Verint Foresee
CustomerGauge and Verint Foresee are categorized as Experience Management and Customer Success
Unique Categories
CustomerGauge
CustomerGauge has no unique categories
Verint Foresee
Verint Foresee is categorized as Session Replay
Pricing
CustomerGauge
CustomerGauge Pricing
Free Trial Unavailable
Verint Foresee
Verint Foresee Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
CustomerGauge
CustomerGauge
8.6
Responses: 33
Verint Foresee
Verint Foresee
8.2
Responses: 12
Ease of Use
CustomerGauge
CustomerGauge
8.7
Responses: 34
Verint Foresee
Verint Foresee
7.6
Responses: 12
Ease of Setup
CustomerGauge
CustomerGauge
8.6
Responses: 29
Verint Foresee
Verint Foresee
7.1
Responses: 7
Ease of Admin
CustomerGauge
CustomerGauge
8.9
Responses: 30
Verint Foresee
Verint Foresee
8.1
Responses: 7
Quality of Support
CustomerGauge
CustomerGauge
9.6
Responses: 34
Verint Foresee
Verint Foresee
8.1
Responses: 12
Ease of Doing Business With
CustomerGauge
CustomerGauge
9.6
Responses: 30
Verint Foresee
Verint Foresee
7.9
Responses: 7
Product Direction (% positive)
CustomerGauge
CustomerGauge
9.6
Responses: 33
Verint Foresee
Verint Foresee
8.1
Responses: 12
Features
Customer Information
Customer Health Scores
CustomerGauge
CustomerGauge
8.5
Responses: 13
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customer Monitoring
CustomerGauge
CustomerGauge
8.6
Responses: 14
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customer Profiles
CustomerGauge
CustomerGauge
7.2
Responses: 13
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Playbooks
CustomerGauge
CustomerGauge
5.7
Responses: 9
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customer Segments
CustomerGauge
CustomerGauge
8.0
Responses: 18
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Product Engagement
CustomerGauge
CustomerGauge
8.0
Responses: 15
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Surveys
CustomerGauge
CustomerGauge
8.9
Responses: 22
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Analytics
Net Promoter Score (NPS)
CustomerGauge
CustomerGauge
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Customer Satisfaction (CSAT) Score
CustomerGauge
CustomerGauge
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Customer Effort Score (CES)
CustomerGauge
CustomerGauge
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Gamification
CustomerGauge
CustomerGauge
Feature Not Available
Verint Foresee
Verint Foresee
Not enough data available
Predictions
Churn Risk
CustomerGauge
CustomerGauge
7.4
Responses: 14
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Upsell Opportunities
CustomerGauge
CustomerGauge
7.6
Responses: 13
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Custom Triggers
CustomerGauge
CustomerGauge
7.6
Responses: 13
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Machine Learning
CustomerGauge
CustomerGauge
4.8
Responses: 9
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customization
Stakeholder Management
CustomerGauge
CustomerGauge
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Multilanguage Support
CustomerGauge
CustomerGauge
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Multiple Branding Support
CustomerGauge
CustomerGauge
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Vertical-specific Solutions
CustomerGauge
CustomerGauge
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Platform
Reporting & Dashboards
CustomerGauge
CustomerGauge
8.3
Responses: 23
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
API & Integrations
CustomerGauge
CustomerGauge
7.6
Responses: 21
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Data Import & Export Tools
CustomerGauge
CustomerGauge
7.7
Responses: 21
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Workflow Capability
CustomerGauge
CustomerGauge
8.0
Responses: 19
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Notifications
CustomerGauge
CustomerGauge
7.9
Responses: 21
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Customization
CustomerGauge
CustomerGauge
7.6
Responses: 22
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Scalability
CustomerGauge
CustomerGauge
8.8
Responses: 20
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Data Security
CustomerGauge
CustomerGauge
9.1
Responses: 21
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Performance & Reliability
CustomerGauge
CustomerGauge
8.8
Responses: 23
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
User, Role, and Access Management
CustomerGauge
CustomerGauge
8.0
Responses: 23
Verified Feature
Verint Foresee
Verint Foresee
Not enough data available
Reviewers' Company Size
Reviewers of CustomerGauge were most often representing companies in the Mid-Market segment, while reviewers for Verint Foresee were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
CustomerGauge
CustomerGauge
13.2%
Verint Foresee
Verint Foresee
0%
Mid-Market
(51-1000 emp.)
CustomerGauge
CustomerGauge
44.7%
Verint Foresee
Verint Foresee
16.7%
Enterprise
(> 1000 emp.)
CustomerGauge
CustomerGauge
42.1%
Verint Foresee
Verint Foresee
83.3%
Reviewers' Industry
CustomerGauge
CustomerGauge Industry
Food & Beverages
13.2%
Computer Software
13.2%
Information Technology and Services
10.5%
Telecommunications
7.9%
Information Services
5.3%
Other
50.0%
Verint Foresee
Verint Foresee Industry
Banking
25.0%
Retail
16.7%
Internet
16.7%
Real Estate
8.3%
Newspapers
8.3%
Other
25.0%
Reviews
Most Helpful Favorable Review
CustomerGauge
G
Administrator in Financial Services

I like the way they handle the NPS driver questions.

Verint Foresee
GR
User in Retail

Satisfaction Scores, Open-Ends and Priority Map. Satisfaction scores broken down by elements and impact help in gauging site performance by usability. Open-Ends provide direct customer feedback by average satisfaction scores. Priority Map enables comparison...

Most Helpful Critical Review
CustomerGauge
G
Administrator in Transportation/Trucking/Railroad

not robust in the data management, the company wants to be looking at Accounts for "their" customers but most of their reporting on accounts is not customizable which is annoying.

Discussions
CustomerGauge
CustomerGauge Discussions
Monty the Mongoose crying
CustomerGauge has no discussions with answers
Verint Foresee
Verint Foresee Discussions
Monty the Mongoose crying
Verint Foresee has no discussions with answers
Screenshots
CustomerGauge
CustomerGauge Screenshots
Verint Foresee
Verint Foresee Screenshots
Videos
CustomerGauge
CustomerGauge Videos
Video Preview
Verint Foresee
Verint Foresee Videos
No videos provided
Downloads
Verint Foresee
Verint Foresee Downloads
No downloads provided
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