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Compare CustomerGauge and Upland Kapost 
Featured Products
At a Glance
Market Segments
Enterprise (41.3% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
No pricing available
$3,500 per month
CustomerGauge
Star Rating
(50)4.6 out of 5
Market Segments
Enterprise (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CustomerGaugeUpland Kapost
Star Rating
(42)4.0 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$3,500 per month
Learn more about Upland KapostCustomerGauge vs Upland Kapost
When assessing the two solutions, reviewers found CustomerGauge easier to use, set up, and administer. Reviewers also preferred doing business with CustomerGauge overall.
- Reviewers felt that CustomerGauge meets the needs of their business better than Upland Kapost.
- When comparing quality of ongoing product support, reviewers felt that CustomerGauge is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CustomerGauge over Upland Kapost.
Pricing
Entry-Level Pricing
CustomerGauge
No pricing availableUpland Kapost
Kapost Marketing Operating System
$3,500
per month
- Kapost Workflow
- Kapost Calendar
- Kapost Initiatives
Free Trial
CustomerGauge
No trial information availableUpland Kapost
No trial information availableRatings
Meets Requirements
8.7
40
7.8
38
Ease of Use
8.6
41
7.5
38
Ease of Setup
8.6
34
7.4
16
Ease of Admin
8.6
34
8.1
16
Quality of Support
9.6
41
8.5
33
Has the product been a good partner in doing business?
9.5
33
8.8
17
Product Direction (% positive)
9.7
39
7.9
38
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.8
6
Not enough data
7.5
6
Not enough data
8.9
6
Not enough data
Feedback Analysis
8.3
5
Not enough data
6.3
5
Not enough data
8.6
6
Not enough data
Feedback Sources
7.7
5
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
9.4
6
Not enough data
Generative AI
6.7
5
Not enough data
7.7
5
Not enough data
Planning
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Social Media
Not enough data
Not enough data
Planning
Not enough data
8.5
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CustomerGauge and Upland Kapost are categorized as Customer Revenue Optimization
Unique Categories
CustomerGauge is categorized as Experience Management, Customer Advocacy, Customer Journey Analytics, and Feedback Analytics
Upland Kapost is categorized as Content Creation
Reviews
Reviewers' Company Size
CustomerGauge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland Kapost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.0%
Food & Beverages
10.9%
Computer Software
10.9%
Telecommunications
8.7%
Consulting
4.3%
Other
52.2%
Information Technology and Services
35.7%
Computer Software
26.2%
Marketing and Advertising
11.9%
Printing
4.8%
Venture Capital & Private Equity
2.4%
Other
19.0%
Alternatives
Discussions
CustomerGauge has no discussions with answers
Upland Kapost has no discussions with answers
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