Compare CustomerAdvocacy.com vs Higher Logic Online Community

See this
comparison of CustomerAdvocacy.com vs. Higher Logic Online Community
based on data from user reviews. CustomerAdvocacy.com rates 4.5/5 stars with 17 reviews. Higher Logic Online Community rates 4.5/5 stars with 113 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
CustomerAdvocacy.com
Free Trial Unavailable
Higher Logic Online Community
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.3
8.3
Ease of Use
Ease of Use
8.9
8.1
Ease of Setup
Ease of Setup
10.0
7.7
Ease of Admin
Ease of Admin
9.7
8.2
Quality of Support
Quality of Support
9.0
8.7
Ease of Doing Business With
Ease of Doing Business With
9.7
8.8
Product Direction (% positive)
Product Direction (% positive)
10.0
9.3
Meets Requirements
CustomerAdvocacy.com
9.3
Higher Logic Online Community
8.3
Ease of Use
CustomerAdvocacy.com
8.9
Higher Logic Online Community
8.1
Ease of Setup
CustomerAdvocacy.com
10.0
Higher Logic Online Community
7.7
Ease of Admin
CustomerAdvocacy.com
9.7
Higher Logic Online Community
8.2
Quality of Support
CustomerAdvocacy.com
9.0
Higher Logic Online Community
8.7
Ease of Doing Business With
CustomerAdvocacy.com
9.7
Higher Logic Online Community
8.8
Product Direction (% positive)
CustomerAdvocacy.com
10.0
Higher Logic Online Community
9.3

Features

Discovery
Referral Program
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
Incentives
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
3rd-Party Trends
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
Insight
Monitoring
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
Adoption Insight
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
Engagement Analysis
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
Mobile
Mobile Optimization
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
Platform
Multichannel Sharing
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available
Forum
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
8.7
Integration
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
7.7
Content Distribution
CustomerAdvocacy.com
Not enough data available
Higher Logic Online Community
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
41.2%
58.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
52.9%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.9%
3.5%
CustomerAdvocacy.com
Small-Business
41.2%
Mid-Market
52.9%
Enterprise
5.9%
Higher Logic Online Community
Small-Business
58.4%
Mid-Market
38.1%
Enterprise
3.5%

Reviewers' Industry

 
Internet
23.5%
Non-Profit Organization Management
49.6%
 
Marketing and Advertising
17.6%
Education Management
8.0%
 
Outsourcing/Offshoring
11.8%
Hospital & Health Care
7.1%
 
Computer Software
11.8%
Pharmaceuticals
3.5%
 
Professional Training & Coaching
5.9%
Legal Services
3.5%
 
Other
29.4%
Other
28.3%
CustomerAdvocacy.com
Internet
23.5%
Marketing and Advertising
17.6%
Outsourcing/Offshoring
11.8%
Computer Software
11.8%
Professional Training & Coaching
5.9%
Other
29.4%
Higher Logic Online Community
Non-Profit Organization Management
49.6%
Education Management
8.0%
Hospital & Health Care
7.1%
Pharmaceuticals
3.5%
Legal Services
3.5%
Other
28.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Robin M.
Agency in Marketing and Advertising

The Customer Advocacy team were very helpful during our implementation, they even implemented some small requests that we thought would be nice additions to the software, which truly delighted our marketing team. Their thought process was extremely...

Chris C.
Executive Sponsor in Civil Engineering

Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...

Most Helpful Critical Review
Most Helpful Critical Review
Meghan C.
Administrator in Education Management

Poor user experience. It's a clunky, outdated backend that's difficult to pick up. HL staff is hit or miss. Sometimes they go out of their way to be helpful and answer your questions. Other times it's like pulling teeth to get a response to an email.

 
CustomerAdvocacy.com
Most Helpful Favorable Review
Robin M.
Agency in Marketing and Advertising

The Customer Advocacy team were very helpful during our implementation, they even implemented some small requests that we thought would be nice additions to the software, which truly delighted our marketing team. Their thought process was extremely...

Higher Logic Online Community
Most Helpful Favorable Review
Chris C.
Executive Sponsor in Civil Engineering

Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...

Most Helpful Critical Review
Meghan C.
Administrator in Education Management

Poor user experience. It's a clunky, outdated backend that's difficult to pick up. HL staff is hit or miss. Sometimes they go out of their way to be helpful and answer your questions. Other times it's like pulling teeth to get a response to an email.

Screenshots

 
1 of 3
2 of 3
3 of 3
1 of 4
2 of 4
3 of 4
4 of 4
CustomerAdvocacy.com
Higher Logic Online Community
Request More InformationRequest More InformationRequest More InformationRequest More Information