# Customer.io, Vero Cloud vs Klaviyo Comparison

| | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 828 | 37 | 1,350 | 
| **Largest Market Segment** | Small-Business (58.6% of reviews) | Small-Business (52.8% of reviews) | Small-Business (82.2% of reviews) | 
| **Entry Level Price** | Starting at $100.00 Per Month | Starting at $54.00 | No pricing available | 

---
## Top Pros & Cons

### Customer.io

Pros:
- Ease of Use (250 reviews)
- Automation (158 reviews)

Cons:
- Learning Curve (98 reviews)
- Missing Features (83 reviews)

### Vero Cloud

Pros:
- Business Enhancement (1 reviews)
- Detailed Understanding (1 reviews)

Cons:
- Learning Curve (1 reviews)
- Limitations (1 reviews)

### Klaviyo

Pros:
- Ease of Use (160 reviews)
- Email Marketing (123 reviews)

Cons:
- Expensive (69 reviews)
- Missing Features (56 reviews)

---
## Ratings Comparison
| Rating | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (667 reviews) | 8.5 (33 reviews) | 9.0 (985 reviews) | 
  | **Ease of Use** | 8.3 (689 reviews) | 8.3 (33 reviews) | 8.6 (994 reviews) | 
  | **Ease of Setup** | 8.0 (480 reviews) | 7.5 (19 reviews) | 8.5 (642 reviews) | 
  | **Ease of Admin** | 8.6 (278 reviews) | 7.9 (18 reviews) | 8.9 (522 reviews) | 
  | **Quality of Support** | 8.6 (595 reviews) | 9.3 (31 reviews) | 8.4 (937 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (277 reviews) | 9.4 (18 reviews) | 8.9 (526 reviews) | 
  | **Product Direction (% positive)** | 9.1 (661 reviews) | 8.9 (31 reviews) | 8.9 (933 reviews) | 

---
## Pricing

### Customer.io

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $100.00 Per Month

Description: For small companies who are gaining momentum.

Key Features:
- Send emails, push, in-app, SMS, webhooks
-  Track custom events and attributes
- Visual workflow builder

[Browse all 3 editions](https://www.g2.com/products/customer-io/pricing)

#### Free Trial

Yes

### Vero Cloud

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $54.00

Key Features:
- 2,000 customers
- 10,000 emails/month
- Unlimited mobile push messages

[Browse all 4 editions](https://www.g2.com/products/getvero/pricing)

#### Free Trial

Yes

### Klaviyo

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | 7.5/10 | 531 |
| **Vero Cloud** | 6.7/10 | 8 |
| **Klaviyo** | 8.2/10 | 676 |

#### Email Marketing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Building and Personalizing Emails** | 8.8 (450 reviews) ✓ Verified | 9.0 (7 reviews) | 9.0 (569 reviews) ✓ Verified | 
| **Sending Outbound Emails** | 8.8 (426 reviews) ✓ Verified | 8.3 (7 reviews) | 9.3 (558 reviews) ✓ Verified | 
| **Manage Email Deliverability** | 8.4 (395 reviews) ✓ Verified | 9.2 (6 reviews) | 8.9 (504 reviews) ✓ Verified | 
| **Automated Email Responses** | 8.4 (389 reviews) ✓ Verified | 8.6 (6 reviews) | 9.0 (495 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Landing Pages and Forms** | 6.3 (331 reviews) | Not enough data | 7.9 (382 reviews) ✓ Verified | 
| **Dynamic Content** | 8.0 (360 reviews) ✓ Verified | Not enough data | 8.3 (406 reviews) ✓ Verified | 
| **A/B Testing** | 8.3 (385 reviews) ✓ Verified | Not enough data | 8.7 (439 reviews) ✓ Verified | 
| **Mobile Optimized** | 7.9 (361 reviews) ✓ Verified | Not enough data | 8.7 (454 reviews) | 
| **Search Tracking and Optimization** | Feature Not Available | Not enough data | 8.2 (253 reviews) | 

#### Lead Management

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Marketing Lead Database** | 7.4 (336 reviews) ✓ Verified | 6.7 (5 reviews) | 8.5 (356 reviews) | 
| **Data Quality Management** | 7.6 (330 reviews) | 7.7 (5 reviews) | 8.4 (273 reviews) | 
| **Segmentation** | 8.6 (404 reviews) ✓ Verified | 8.7 (5 reviews) | 9.0 (522 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | 6.8 (310 reviews) | 6.0 (5 reviews) | 7.8 (221 reviews) | 
| **Lead Nurturing** | 7.7 (337 reviews) ✓ Verified | 6.3 (5 reviews) | 8.5 (359 reviews) ✓ Verified | 
| **Online Behavior Tracking** | 7.3 (334 reviews) ✓ Verified | Not enough data | 8.5 (401 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | 7.3 (315 reviews) | Not enough data | 8.4 (333 reviews) ✓ Verified | 
| **CRM Lead Integration** | 7.3 (323 reviews) ✓ Verified | 6.7 (5 reviews) | 8.2 (288 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Program Management** | 7.7 (344 reviews) | 7.0 (5 reviews) | 8.7 (348 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | 7.0 (320 reviews) | 6.0 (5 reviews) | 8.0 (199 reviews) | 
| **Calendaring** | Feature Not Available | 5.0 (5 reviews) | 8.1 (288 reviews) ✓ Verified | 
| **Budgeting** | Feature Not Available | 7.3 (5 reviews) | 7.6 (198 reviews) | 

#### Social

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Social Listening** | Feature Not Available | 5.3 (5 reviews) | Feature Not Available | 
| **Social Sharing** | 6.6 (306 reviews) | 5.0 (5 reviews) | 7.8 (196 reviews) | 
| **Social Campaigns** | Feature Not Available | 5.3 (5 reviews) | 7.8 (189 reviews) | 
| **Social Media Engagement** | Feature Not Available | 4.7 (5 reviews) | 7.5 (184 reviews) | 
| **Social Media Advertising** | Feature Not Available | 5.3 (5 reviews) | 7.8 (258 reviews) ✓ Verified | 

#### Reporting &amp; Analytics

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Basic Reporting** | 7.8 (391 reviews) ✓ Verified | 7.0 (5 reviews) | 8.5 (496 reviews) ✓ Verified | 
| **Web Analytics** | 6.9 (332 reviews) ✓ Verified | 6.7 (5 reviews) | 8.3 (416 reviews) ✓ Verified | 
| **ROI Analytics** | 6.5 (321 reviews) | 5.7 (5 reviews) | 8.4 (429 reviews) ✓ Verified | 
| **Revenue Analytics** | 6.3 (310 reviews) | 5.7 (5 reviews) | 8.4 (443 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Feature Not Available | Not enough data | 7.6 (200 reviews) | 

#### Platform

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Customization ** | 8.3 (379 reviews) ✓ Verified | Not enough data | 8.5 (337 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (395 reviews) ✓ Verified | Not enough data | 8.7 (328 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (358 reviews) ✓ Verified | Not enough data | 8.9 (318 reviews) ✓ Verified | 
| **Internationalization** | 7.7 (332 reviews) ✓ Verified | Not enough data | 8.3 (208 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.7 (348 reviews) ✓ Verified | Not enough data | 7.8 (194 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.7 (378 reviews) ✓ Verified | 6.3 (5 reviews) | 8.9 (325 reviews) ✓ Verified | 
| **Output Document Generation** | 7.2 (313 reviews) ✓ Verified | Not enough data | 8.0 (161 reviews) | 

#### Agentic AI - Marketing Automation

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.3 (69 reviews) | Not enough data | 6.8 (27 reviews) | 
| **Multi-step Planning** | 6.5 (69 reviews) | Not enough data | 7.0 (25 reviews) | 
| **Cross-system Integration** | 6.8 (63 reviews) | Not enough data | 7.4 (26 reviews) | 
| **Adaptive Learning** | 6.4 (65 reviews) | Not enough data | 7.0 (23 reviews) | 
| **Proactive Assistance** | 6.3 (66 reviews) | Not enough data | 6.9 (26 reviews) | 
| **Decision Making** | 6.3 (67 reviews) | Not enough data | 7.3 (25 reviews) | 

#### Integration

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Data Import &amp; Export Tools** | 8.3 (377 reviews) ✓ Verified | 5.0 (5 reviews) | 8.5 (324 reviews) ✓ Verified | 
| **Integration APIs** | 8.3 (386 reviews) ✓ Verified | 8.0 (5 reviews) | 8.6 (324 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.6 (344 reviews) ✓ Verified | 7.3 (5 reviews) | 8.5 (272 reviews) ✓ Verified | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | 8.1/10 | 287 |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Administration

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Template Creation** | 8.1 (267 reviews) | Not enough data | Not enough data | 
| **Preset Template Availability** | 7.4 (235 reviews) | Not enough data | Not enough data | 
| **Custom Unsubscribe** | 8.1 (252 reviews) | Not enough data | Not enough data | 
| **Email Segmentation** | 8.9 (268 reviews) | Not enough data | Not enough data | 
| **Detailed Server Logs** | 7.7 (237 reviews) | Not enough data | Not enough data | 
| **Notifications** | 7.8 (244 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Webhooks** | 8.6 (238 reviews) | Not enough data | Not enough data | 
| **Event Tracking API** | 8.5 (241 reviews) | Not enough data | Not enough data | 
| **Mail Send API** | 8.4 (205 reviews) | Not enough data | Not enough data | 
| **Spam Filter Testing** | 7.2 (178 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Custom Tracking Domain** | 8.2 (210 reviews) | Not enough data | Not enough data | 
| **Multiple Domains** | 8.2 (205 reviews) | Not enough data | Not enough data | 
| **Dedicated IP** | 7.9 (200 reviews) | Not enough data | Not enough data | 
| **Documentation** | 8.2 (240 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Sender Reputation Management** | 7.8 (218 reviews) | Not enough data | Not enough data | 
| **Tracking &amp; Reporting** | 8.2 (244 reviews) | Not enough data | Not enough data | 
| **Enterprise Scalability** | 7.9 (216 reviews) | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.8 (240 reviews) | Not enough data | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 7.0/10 | 17 |

#### Messenger

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Sequencing** | Not enough data | Not enough data | 7.6 (14 reviews) | 
| **AI** | Not enough data | Not enough data | 6.4 (14 reviews) | 
| **Live Chat** | Not enough data | Not enough data | 6.5 (14 reviews) | 
| **Customization Interface** | Not enough data | Not enough data | 6.3 (13 reviews) | 

#### Channels

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Social Media** | Not enough data | Not enough data | 6.4 (13 reviews) | 
| **Website** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **Text Message (SMS)** | Not enough data | Not enough data | 6.5 (14 reviews) | 
| **Voice Assistants** | Not enough data | Not enough data | 6.3 (13 reviews) | 
| **Other** | Not enough data | Not enough data | 6.9 (13 reviews) | 

#### Customers

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Targeting** | Not enough data | Not enough data | 8.3 (14 reviews) | 
| **Profiles** | Not enough data | Not enough data | 7.7 (14 reviews) | 
| **Analytics** | Not enough data | Not enough data | 7.3 (13 reviews) | 
| **Lead Gathering** | Not enough data | Not enough data | 6.9 (13 reviews) | 
| **Sales Conversion** | Not enough data | Not enough data | 6.9 (14 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 8.3/10 | 40 |

#### Diagnosis

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **IP Address ** | Not enough data | Not enough data | 8.2 (29 reviews) | 
| **Domains** | Not enough data | Not enough data | 8.6 (30 reviews) | 
| **Content ** | Not enough data | Not enough data | 8.4 (33 reviews) | 
| **Policy Compliance** | Not enough data | Not enough data | 8.5 (31 reviews) | 

#### Tracking

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Processing Time** | Not enough data | Not enough data | 8.3 (28 reviews) | 
| **Placement ** | Not enough data | Not enough data | 7.9 (28 reviews) | 
| **Open Rate** | Not enough data | Not enough data | 9.0 (35 reviews) | 
| **Time to Open** | Not enough data | Not enough data | 8.7 (31 reviews) | 
| **Alerts** | Not enough data | Not enough data | 8.6 (28 reviews) | 

#### Reporting

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Campaign Performance** | Not enough data | Not enough data | 9.1 (33 reviews) | 
| **Domain Reputation** | Not enough data | Not enough data | 8.7 (29 reviews) | 
| **Brand Reputation** | Not enough data | Not enough data | 8.7 (29 reviews) | 
| **Blacklist and Whitelist** | Not enough data | Not enough data | 8.4 (27 reviews) | 

#### Agentic AI - Email Deliverability

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (14 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (15 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (14 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.3 (14 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.0 (14 reviews) | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | 8.1/10 | 124 |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Campaigns

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Customize** | 8.6 (114 reviews) | Not enough data | Not enough data | 
| **Scheduling** | 8.7 (111 reviews) | Not enough data | Not enough data | 
| **Retarget** | 8.3 (106 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 8.8 (119 reviews) | Not enough data | Not enough data | 
| **Triggered Notifications** | 8.8 (113 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Campaign Performance** | 8.3 (115 reviews) | Not enough data | Not enough data | 
| **Audience Insights** | 7.6 (105 reviews) | Not enough data | Not enough data | 

#### Optimization

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **A/B Testing** | 8.5 (111 reviews) | Not enough data | Not enough data | 
| **Personalization** | 8.8 (113 reviews) | Not enough data | Not enough data | 
| **Rich Notifications** | 8.0 (109 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.5 (112 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Push Notification

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.4 (14 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 6.9 (14 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.5 (14 reviews) | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 8.1/10 | 501 |

#### Templates

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Text and Themes** | Not enough data | Not enough data | 8.6 (427 reviews) ✓ Verified | 
| **Stock Images** | Not enough data | Not enough data | Feature Not Available | 
| **Proofing** | Not enough data | Not enough data | 8.4 (348 reviews) ✓ Verified | 
| **Mobile Responsive** | Not enough data | Not enough data | 8.8 (259 reviews) | 

#### Edit

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Pre-Made** | Not enough data | Not enough data | 8.4 (359 reviews) ✓ Verified | 
| **Build** | Not enough data | Not enough data | 8.8 (422 reviews) ✓ Verified | 
| **HTML** | Not enough data | Not enough data | 8.3 (334 reviews) ✓ Verified | 

#### Logistics

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | 8.7 (428 reviews) ✓ Verified | 
| **Issues** | Not enough data | Not enough data | 7.9 (340 reviews) ✓ Verified | 
| **Integrations** | Not enough data | Not enough data | 8.8 (402 reviews) ✓ Verified | 
| **Shareable Link** | Not enough data | Not enough data | 8.4 (198 reviews) | 

#### Generative AI

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.5 (66 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.4 (52 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.4 (19 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.0 (19 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | 7.4/10 | 95 |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 8.0/10 | 172 |

#### Text Messaging

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Bulk SMS** | 8.5 (85 reviews) | Not enough data | 8.6 (151 reviews) | 
| **Two-Way Text Messaging** | Feature Not Available | Not enough data | 8.1 (101 reviews) | 
| **Text Scheduler** | 8.3 (79 reviews) | Not enough data | 8.8 (133 reviews) ✓ Verified | 
| **Automatic Replies** | Feature Not Available | Not enough data | 8.3 (115 reviews) ✓ Verified | 
| **Automatic URL Shortening** | 6.8 (74 reviews) | Not enough data | 8.7 (126 reviews) ✓ Verified | 
| **MMS Marketing** | 6.5 (76 reviews) | Not enough data | 8.5 (107 reviews) | 
| **Personalization** | 8.7 (86 reviews) | Not enough data | 8.9 (135 reviews) ✓ Verified | 
| **Transactional SMS** | 8.2 (78 reviews) | Not enough data | 8.7 (55 reviews) | 

#### SMS Platform

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Reporting** | 7.5 (81 reviews) | Not enough data | 8.6 (135 reviews) ✓ Verified | 
| **Automation** | 8.3 (84 reviews) | Not enough data | 8.9 (135 reviews) ✓ Verified | 
| **White Label** | 7.2 (72 reviews) | Not enough data | Feature Not Available | 
| **Text-to-Landline** | 6.2 (70 reviews) | Not enough data | Feature Not Available | 
| **Short Codes** | 6.7 (70 reviews) | Not enough data | 8.3 (63 reviews) | 
| **API Integration** | 8.3 (82 reviews) | Not enough data | 8.8 (111 reviews) ✓ Verified | 

#### Agentic AI - SMS Marketing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.4 (17 reviews) | Not enough data | 6.8 (11 reviews) | 
| **Multi-step Planning** | 6.4 (17 reviews) | Not enough data | 6.7 (10 reviews) | 
| **Cross-system Integration** | 7.5 (17 reviews) | Not enough data | 6.8 (10 reviews) | 
| **Natural Language Interaction** | 7.2 (17 reviews) | Not enough data | 6.7 (10 reviews) | 
| **Proactive Assistance** | 7.0 (17 reviews) | Not enough data | 6.8 (10 reviews) | 
| **Decision Making** | 6.7 (18 reviews) | Not enough data | 7.0 (10 reviews) | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | 7.1/10 | 101 |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 8.4/10 | 131 |

#### Data Sourcing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Data Enrichment** | 7.5 (91 reviews) | Not enough data | 8.4 (76 reviews) | 
| **Expandability** | 7.7 (93 reviews) | Not enough data | 8.3 (68 reviews) | 
| **Content Marketing** | 7.3 (95 reviews) | Not enough data | 8.5 (96 reviews) | 
| **Multiple Devices** | 8.2 (93 reviews) | Not enough data | 8.5 (91 reviews) | 

#### Intelligence

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Marketing Metrics** | 7.3 (89 reviews) | Not enough data | 8.6 (105 reviews) | 
| **Predictive Modeling** | 5.8 (87 reviews) | Not enough data | 8.1 (73 reviews) | 
| **Recommendation Engine** | 5.8 (85 reviews) | Not enough data | 8.0 (68 reviews) | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 8.5/10 | 31 |

#### Design and Customization

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Pre-Designed Templates** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Pop-Up Types** | Not enough data | Not enough data | 8.9 (25 reviews) | 
| **No-Code Customization** | Not enough data | Not enough data | 9.1 (24 reviews) | 
| **Mobile Optimized** | Not enough data | Not enough data | 8.9 (22 reviews) | 

#### Campaigns

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Targeting** | Not enough data | Not enough data | 8.8 (24 reviews) | 
| **Triggered Campaigns** | Not enough data | Not enough data | 8.9 (22 reviews) | 
| **A/B Testing** | Not enough data | Not enough data | 8.8 (24 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.8 (25 reviews) | 

#### Integrations

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **CRM/Email Integrations** | Not enough data | Not enough data | 9.1 (23 reviews) | 
| **WCM Integrations** | Not enough data | Not enough data | 8.1 (19 reviews) | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 9.1 (25 reviews) | 
| **Social Media Integrations** | Not enough data | Not enough data | 8.5 (20 reviews) | 

#### Generative AI

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.5 (20 reviews) | 

#### Agentic AI - Vulnerability Scanner

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.8 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.5 (10 reviews) | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 7.9/10 | 21 |

#### Platform Basics

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Dynamic Segmentation** | Not enough data | Not enough data | 9.0 (17 reviews) | 
| **Journey Optimization** | Not enough data | Not enough data | 9.0 (16 reviews) | 

#### Platform Data

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Journey Reporting** | Not enough data | Not enough data | 8.5 (16 reviews) | 
| **Trends Reporting** | Not enough data | Not enough data | 8.3 (15 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.8 (15 reviews) | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 8.2 (15 reviews) | 

#### Platform Additional Functionality

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Journey Mapping** | Not enough data | Not enough data | 8.4 (16 reviews) | 
| **Integrations** | Not enough data | Not enough data | 9.2 (14 reviews) | 
| **Automated Alerts** | Not enough data | Not enough data | 8.3 (14 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.9 (6 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 8.6/10 | 10 |

#### Collection

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Authentification** | Not enough data | Not enough data | 7.4 (7 reviews) | 
| **Review Forms** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Engagement** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Community Q&amp;A** | Not enough data | Not enough data | 7.2 (6 reviews) | 

#### Agentic AI - Review Management

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Moderation

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Reviewer Validation** | Not enough data | Not enough data | 9.5 (7 reviews) | 
| **Response Types** | Not enough data | Not enough data | 9.0 (5 reviews) | 
| **Legal Agreements** | Not enough data | Not enough data | 9.3 (5 reviews) | 

#### Use Cases

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **E-commerce** | Not enough data | Not enough data | 9.8 (9 reviews) | 
| **Retail** | Not enough data | Not enough data | 8.9 (6 reviews) | 
| **Customer Service** | Not enough data | Not enough data | 9.7 (5 reviews) | 

#### Administration

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Incentives** | Not enough data | Not enough data | 9.3 (7 reviews) | 
| **Syndication** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Insights** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Content** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Sampling** | Not enough data | Not enough data | 8.0 (5 reviews) | 

#### Display Options

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Badges** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Widgets** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Integration &amp; APIs** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Marketing** | Not enough data | Not enough data | 8.1 (6 reviews) | 

#### Generative AI

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.8 (6 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 7.4/10 | 6 |

#### Customization

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Multi-page Forms** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Design** | Not enough data | Not enough data | 6.7 (5 reviews) | 

#### Additional Functionality

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 7.0 (5 reviews) | 
| **Offline Capability** | Not enough data | Not enough data | 7.7 (5 reviews) | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | 5.7/10 | 35 |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 6.9/10 | 17 |

#### Agentic AI - Personalization

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.5 (33 reviews) | Not enough data | 6.9 (14 reviews) | 
| **Cross-system Integration** | 6.3 (33 reviews) | Not enough data | 7.0 (14 reviews) | 
| **Adaptive Learning** | 5.7 (32 reviews) | Not enough data | 6.9 (15 reviews) | 
| **Natural Language Interaction** | 5.7 (32 reviews) | Not enough data | 6.8 (14 reviews) | 
| **Proactive Assistance** | 5.4 (32 reviews) | Not enough data | 6.3 (14 reviews) | 
| **Decision Making** | 5.5 (33 reviews) | Not enough data | 7.4 (16 reviews) | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **AI** | Not enough data | Not enough data | Not enough data | 

### AI Marketing Agents

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Performance Optimization &amp; Learning - AI Marketing Agents

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Send-Time Optimization** | Not enough data | Not enough data | Not enough data | 
| **Autonomous A/B Testing** | Not enough data | Not enough data | Not enough data | 

#### Autonomous Campaign Orchestration - AI Marketing Agents 

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **End-to-End Campaign Execution** | Not enough data | Not enough data | Not enough data | 
| **Goal-Based Campaign Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-Channel Orchestration** | Not enough data | Not enough data | Not enough data | 
| **Conversational Campaign Setup** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Campaign Adaptation** | Not enough data | Not enough data | Not enough data | 

#### AI Content Generation - AI Marketing Agents 

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Dynamic Content Optimization** | Not enough data | Not enough data | Not enough data | 
| **AI Copy Generation** | Not enough data | Not enough data | Not enough data | 
| **Personalized Content Creation** | Not enough data | Not enough data | Not enough data | 

#### Audience Intelligence &amp; Segmentation - AI Marketing Agents 

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Lookalike Audience Modeling** | Not enough data | Not enough data | Not enough data | 
| **Behavioral Triggering** | Not enough data | Not enough data | Not enough data | 
| **Predictive Audience Segmentation** | Not enough data | Not enough data | Not enough data | 

#### Integrations &amp; Data Connectivity - AI Marketing Agents 

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Event &amp; Data Ingestion** | Not enough data | Not enough data | Not enough data | 
| **CRM &amp; CDP Integration** | Not enough data | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | 7.4/10 | 79 |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Analysis

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Application Attribution** | Feature Not Available | Not enough data | Not enough data | 
| **Campaign Analysis** | 8.0 (69 reviews) | Not enough data | Not enough data | 
| **Uninstall Tracking** | 6.3 (56 reviews) | Not enough data | Not enough data | 
| **Custom Dashboards** | Feature Not Available | Not enough data | Not enough data | 

#### Campaigns

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Proximity Marketing** | 7.3 (56 reviews) | Not enough data | Not enough data | 
| **Push Notifications** | 8.0 (63 reviews) | Not enough data | Not enough data | 
| **Bulk SMS** | 7.4 (63 reviews) | Not enough data | Not enough data | 
| **Two-Way Text Messaging** | Feature Not Available | Not enough data | Not enough data | 
| **Email Campaigns** | 9.3 (70 reviews) | Not enough data | Not enough data | 
| **Audience Segmentation** | 9.2 (71 reviews) | Not enough data | Not enough data | 

#### Engagement

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Coupons and Promotions** | 6.9 (54 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Optimization** | 8.0 (61 reviews) | Not enough data | Not enough data | 
| **Integrations - Mobile Marketing** | Feature Not Available | Not enough data | Not enough data | 
| **Internationalization** | 7.6 (59 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.7 (6 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.6 (7 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.1 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.1 (7 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.9 (7 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.9 (6 reviews) | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | 7.8/10 | 27 |

#### Marketing Operations

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **ROI Tracking** | Not enough data | Not enough data | 8.5 (19 reviews) | 
| **Data Collection** | Not enough data | Not enough data | 8.4 (18 reviews) | 
| **Customer Insights** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **Multi-User Access** | Not enough data | Not enough data | 8.8 (17 reviews) | 
| **Spend Management** | Not enough data | Not enough data | 7.3 (16 reviews) | 
| **White Label** | Not enough data | Not enough data | 7.6 (15 reviews) | 

#### Campaign Activity

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Campaign Insights** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 8.5 (23 reviews) | 
| **Campaign Stickiness** | Not enough data | Not enough data | 8.1 (17 reviews) | 
| **Multichannel Tracking** | Not enough data | Not enough data | 7.5 (17 reviews) | 
| **Brand Optimization** | Not enough data | Not enough data | 8.1 (17 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 8.1 (16 reviews) | 

#### Agentic AI - Marketing Analytics

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.9 (8 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Customer.io** | N/A | N/A |
| **Vero Cloud** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to Customer.io (5):** [Personalization Software](https://www.g2.com/categories/personalization), [Push Notification Software](https://www.g2.com/categories/push-notification), [Transactional Email Software](https://www.g2.com/categories/transactional-email), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)

**Unique to Vero Cloud (2):** [Push Notification Software](https://www.g2.com/categories/push-notification), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing)

**Unique to Klaviyo (13):** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents), [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Personalization Software](https://www.g2.com/categories/personalization), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Review Management Software](https://www.g2.com/categories/review-management-software), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Customer.io | Vero Cloud | Klaviyo | 
|---|---|---|---|
| **Small-Business** | 58.6% | 52.8% | 82.2% | 
| **Mid-Market** | 38.0% | 41.7% | 16.1% | 
| **Enterprise** | 3.4% | 5.6% | 1.7% | 

### By Industry

#### Customer.io

- **Computer Software:** 14.8%
- **Financial Services:** 13.4%
- **Information Technology and Services:** 9.0%
- **Marketing and Advertising:** 8.2%
- **Health, Wellness and Fitness:** 5.2%
- **Hospital &amp; Health Care:** 2.5%
- **Internet:** 2.4%
- **Gambling &amp; Casinos:** 2.4%
- **Consumer Services:** 2.4%
- **Insurance:** 2.1%
- **Other:** 37.7%

#### Vero Cloud

- **Marketing and Advertising:** 16.7%
- **Information Technology and Services:** 8.3%
- **Hospitality:** 8.3%
- **Real Estate:** 5.6%
- **Education Management:** 5.6%
- **Financial Services:** 5.6%
- **Internet:** 5.6%
- **Hospital &amp; Health Care:** 5.6%
- **Chemicals:** 2.8%
- **Computer Software:** 2.8%
- **Other:** 33.3%

#### Klaviyo

- **Retail:** 19.4%
- **Marketing and Advertising:** 12.7%
- **Apparel &amp; Fashion:** 12.5%
- **Consumer Goods:** 11.5%
- **Health, Wellness and Fitness:** 7.2%
- **Food &amp; Beverages:** 4.7%
- **Cosmetics:** 2.8%
- **Luxury Goods &amp; Jewelry:** 2.2%
- **Sporting Goods:** 1.6%
- **Consumer Electronics:** 1.5%
- **Other:** 23.9%

---
## Alternatives

### Alternatives to Customer.io

- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)
- [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1183 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1356 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (651 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (523 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (751 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)

### Alternatives to Vero Cloud

- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2561 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Drip](https://www.g2.com/products/drip/reviews) — 4.4/5 stars (475 reviews)
- [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) — 4.1/5 stars (722 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (619 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14739 reviews)

### Alternatives to Klaviyo

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1199 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1356 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14739 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2561 reviews)

---
## Top Discussions

### Customer.io

- Title: [What is Customer.io used for?](https://www.g2.com/discussions/what-is-customer-io-used-for) — 2 comments
  > **Top comment:** "customer.io is an incredibly feature-packed combination of user messaging services into one platform."
- Title: [Is it available in Bangladesh?](https://www.g2.com/discussions/is-it-available-in-bangladesh) — 1 comment, 2 upvotes
  > **Top comment:** "Visit ClimaxRecovery or send an email to info@climaxrecovery.com +1 909 248 4443
Provide all necessary information
Recovery process starts, and your..."
- Title: [What is the best way to make automations a smoother process?](https://www.g2.com/discussions/what-is-the-best-way-to-make-automations-a-smoother-process) — 1 comment, 1 upvote
  > **Top comment:** "Start small workflows. Make use of the content that your marketing and sales teams have. Use Goals. Know when to unenroll the contacts from the automation..."
- Title: [how is this site for mails?](https://www.g2.com/discussions/36887-how-is-this-site-for-mails) — 1 comment, 1 upvote
  > **Top comment:** "I don&#39;t know"

### Vero Cloud

No discussions available for this product.

### Klaviyo

- Title: [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) — 3 comments
  > **Top comment:** "You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated."
- Title: [how can i know the language for my clients](https://www.g2.com/discussions/13491-how-can-i-know-the-language-for-my-clients) — 3 comments, 1 upvote
  > **Top comment:** "You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick..."
- Title: [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) — 2 comments
  > **Top comment:** "It is a tool for email  marketing."
- Title: [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) — 2 comments
  > **Top comment:** "Yes"
- Title: [Are their pre-built flows available?](https://www.g2.com/discussions/13499-are-their-pre-built-flows-available) — 2 comments, 1 upvote
  > **Top comment:** "You can set up any combination of new flows and even run split tests on  those in a flow. They also have video tutorials to do this."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/customer-io-vs-getvero-vs-klaviyo)

