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# CustomBooks™ vs Xero Comparison - What are their main differences?

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CustomBooks™Xero[+ Add Product](#)

Reviews

**CustomBooks™** [

4.4/5(75)

](https://www.g2.com/products/custombooks/reviews#reviews)

**Xero** [

4.4/5(1,837)

](https://www.g2.com/products/xero/reviews#reviews)

Pricing

**CustomBooks™**
Free Trial

**$29.00** Per Month · StartUp

**Xero**
Free Trial

**$13.00** Per Month · Starter / Early

**Pricing Insights**
from reviews

Time to Implement

**CustomBooks™**
2 months

Based on 7 responses

**Xero**
1 monthFaster

Based on 333 responses

Return on Investment

**CustomBooks™**
10 months

Based on 7 responses

**Xero**
8 months2 months sooner

Based on 311 responses

Perceived Cost

**CustomBooks™**
$$$$$

**Xero**
$$$$$

Average Discount

**CustomBooks™**
Not enough reviews yet

**Xero**
16%

 ![CustomBooks™](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9f6110a9ccf61abeb5f3b873bc51950a/custombooks.png "CustomBooks™")

 ![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero")

G2 offers free advice on this comparison.

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Pros & Cons

**CustomBooks™**
[
Accuracy (3)
](https://www.g2.com/products/custombooks/reviews?filters%5Bsentiment_snippet%5D=2104712&qs=pros-and-cons#reviews)[
Accurate Data (3)
](https://www.g2.com/products/custombooks/reviews?filters%5Bsentiment_snippet%5D=2104735&qs=pros-and-cons#reviews)[
Limited Customization (2)
](https://www.g2.com/products/custombooks/reviews?filters%5Bsentiment_snippet%5D=2448465&qs=pros-and-cons#reviews)[
Missing Features (2)
](https://www.g2.com/products/custombooks/reviews?filters%5Bsentiment_snippet%5D=2448457&qs=pros-and-cons#reviews)

**Xero**
[
Ease of Use (840)
](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1606342&qs=pros-and-cons#reviews)[
Invoice Management (363)
](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607677&qs=pros-and-cons#reviews)[
Missing Features (314)
](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1605715&qs=pros-and-cons#reviews)[
Limited Options (172)
](https://www.g2.com/products/xero/reviews?filters%5Bsentiment_snippet%5D=1607721&qs=pros-and-cons#reviews)

Integrations

**CustomBooks™**
Not enough data

**Xero**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7e41d59db49f52b44cbfbb2aae7c50e/a2x.png "Product Avatar Image")

A2X

](https://www.g2.com/products/a2x/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fbd2153b13fc6c72bbb5b34110ab8e55/accelo%282%29.png "Product Avatar Image")

Accelo

](https://www.g2.com/products/accelo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4299cbf7a1ef6132ec256ec7b42b5f8b/adfin.png "Product Avatar Image")

Adfin

](https://www.g2.com/products/adfin/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c75200a7b8bd672725086ede4e4bcfef/apple-pay-for-merchants.png "Product Avatar Image")

Apple Pay

](https://www.g2.com/products/apple-pay-for-merchants/reviews)[
View all
](https://www.g2.com/products/xero/integrations)

Screenshots

**CustomBooks™**
 ![CustomBooks™ screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/97560/Screen-Shot-2019-02-06-at-8.04.54-AM.png)

**Xero**
 ![Xero screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/112167/invoice-with-cc.png)

Ratings

Meets Requirements

**CustomBooks™**

9.0

9.061

**Xero**

8.7

8.71,385

Ease of Use

**CustomBooks™**

9.0

9.061

**Xero**

8.9

8.91,473

Ease of Setup

**CustomBooks™**

8.9

8.919

**Xero**

8.7

8.71,153

Ease of Admin

**CustomBooks™**

9.1

9.118

**Xero**

8.7

8.7450

Quality of Support

**CustomBooks™**

8.7

8.761

**Xero**

8.3

8.31,279

Has the product been a good partner in doing business?

**CustomBooks™**

9.5

9.518

**Xero**

8.6

8.6442

Product Direction (% positive)

**CustomBooks™**

9.4

9.459

**Xero**

8.7

8.71,334

Features

Accounting[Hide 150 FeaturesShow 150 Features](javascript:void(0);)

9.0

58

8.4

1,409

General Ledger

Journal Entries

9.2(won by 0.7)

44

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

640

|

Verified

Tags / Dimensions

9.1(won by 1.0)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

573

|

Verified

Audit Trail

9.0(won by 0.5)

39

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

594

|

Verified

AI Assistant - Accounting

AI Accounting Assistant

Not enough data

Not enough data

Accounts Receivable

Invoice Customization

9.0(won by 0.4)

39

|

Verified

8.6

668

|

Verified

AR Automation

8.8(won by 0.5)

36

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

570

Collections Automation

8.4(won by 0.4)

18

8.0

561

|

Verified

Accounts Payable

AP Automation

9.0(won by 0.6)

36

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

540

Payment Processing

9.0(won by 0.4)

39

8.6

635

|

Verified

Purchase Orders

9.3(won by 1.0)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

561

|

Verified

Invoice Processing

Not enough data

9.0(won by default)

5

Purchase Order Management

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Other Functionality

Inventory Tracking / Ordering

9.1(won by 1.5)

33

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

500

Inventory Pricing and Costing

8.7(won by 1.0)

33

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

486

Inventory Reporting

8.9(won by 1.1)

34

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

474

|

Verified

Multi-Entity / Consolidation

8.8(won by 1.2)

32

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

519

|

Verified

Recognition Rules

8.6(won by 0.4)

20

8.2

540

|

Verified

Reconciliations

9.2(won by 0.3)

40

|

Verified

8.9

795

|

Verified

Payroll

9.1(won by 1.1)

29

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

563

|

Verified

Time and Expense

9.0(won by 0.8)

31

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

541

Cost Tracking

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Reporting & Analytics

Financial Statements

9.3(won by 0.4)

46

|

Verified

8.9

757

|

Verified

Custom Reporting

9.1(won by 0.8)

43

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

681

|

Verified

Budgeting / Forecasting

9.3(won by 1.0)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

531

|

Verified

Dashboards

9.1(won by 0.4)

44

8.7

684

|

Verified

Financial Reporting

Not enough data

9.0(won by default)

14

Activity Dashboard

Not enough data

Not enough data

Platform

Customization

9.1(won by 1.0)

36

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

602

|

Verified

Workflow Capability

9.0(won by 0.9)

36

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

547

User, Role, and Access Management

9.0(won by 0.5)

38

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

615

|

Verified

Internationalization

8.9(won by 0.8)

31

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

506

|

Verified

Performance and Reliability

9.2(won by 0.5)

42

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

718

|

Verified

Output Document Generation

8.9(won by 0.4)

40

|

Verified

8.5

546

|

Verified

Mobile Access

Not enough data

Not enough data

Integration

Data Import and Export Tools

9.1(won by 0.6)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

600

|

Verified

Integration APIs

8.7(won by 0.2)

30

8.5

559

Breadth of Partner Applications

8.8(won by 0.4)

29

8.4

620

|

Verified

Third-Party Integrations

Not enough data

8.3(won by default)

28

Third-Party Integrations

Not enough data

8.6(won by default)

11

Collaboration Tools

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Cash Flow

Income and Expenses

8.6

6

|

Verified

9.0(won by 0.4)

485

|

Verified

Track Cash Flow

Not enough data

8.7(won by default)

508

|

Verified

File Exports

Not enough data

8.6(won by default)

444

|

Verified

Budgeting & Forecasting

Budgeting / Forecasting

9.3(won by 1.0)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

531

|

Verified

Historical Data

9.7(won by 1.3)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

441

|

Verified

Data Import

Not enough data

8.5(won by default)

448

|

Verified

Versioning

Not enough data

8.2(won by default)

409

|

Verified

Revenue

Revenue Types

8.9(won by 0.3)

6

|

Verified

8.6

464

|

Verified

Revenue Allocation

8.3

5

|

Verified

8.5(won by 0.2)

448

|

Verified

Scheduling

Feature Not Available

8.1(won by default)

416

|

Verified

Payroll

Reporting and Dashboards

8.7(won by 0.1)

5

|

Verified

8.6

444

|

Verified

Direct Deposit

Feature Not Available

8.0(won by default)

400

|

Verified

Check/W-2 Printing

Feature Not Available

7.8(won by default)

387

|

Verified

Tax Calculation

Not enough data

8.3(won by default)

434

|

Verified

AI

Data Extraction

Not enough data

8.0(won by default)

278

Invoice Processing

Not enough data

8.4(won by default)

275

Expense Management

Not enough data

8.3(won by default)

277

Fraud Detection

Not enough data

8.1(won by default)

272

Tax Compliance

Not enough data

8.1(won by default)

273

Support Chatbots

Not enough data

7.8(won by default)

282

Bank Reconciliations

Not enough data

8.7(won by default)

306

Report Generation

Not enough data

8.5(won by default)

278

Customizable Alerts

Not enough data

8.3(won by default)

266

Predictive Analytics

Not enough data

8.2(won by default)

271

Receipt Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Tax Management

Not enough data

Not enough data

Fixed Asset Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Cash Flow Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Financial Consolidation & Close Management

Not enough data

Not enough data

Transaction Management

Not enough data

Not enough data

Mobile Applications - Accounting

Cloud Integration

Not enough data

8.7(won by default)

286

Notifications

Not enough data

8.3(won by default)

256

UI

Not enough data

8.6(won by default)

311

Offline

Not enough data

7.1(won by default)

243

Expense Tracking

Not enough data

8.6(won by default)

264

Invoice Management

Not enough data

8.7(won by default)

278

Compliance Management

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Agentic AI - Accounting

Autonomous Task Execution

Not enough data

8.2(won by default)

229

Additional Functionality

Billing & Invoicing

Not enough data

9.3(won by default)

15

Accounting

Not enough data

9.6(won by default)

9

Remote Access/Control

Not enough data

9.0(won by default)

5

Multi-Location

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Accounts Payable

Not enough data

Not enough data

Fund Accounting

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Chart of Accounts

Not enough data

Not enough data

Project Accounting

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Accounts Receivable

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Income & Balance Sheet

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

General Ledger

Not enough data

Not enough data

Currency Conversion

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Automatic Billing

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

For Distributors

Not enough data

Not enough data

Bills of Material

Not enough data

Not enough data

Financial Data Protection

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

For CPA Firms

Not enough data

Not enough data

Cash Flow Analysis

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Multi-Company

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Inventory Control[Hide 105 FeaturesShow 105 Features](javascript:void(0);)

9.3

39

9.0

136

Multichannel inventory management

Multichannel Inventory Syncing

9.3(won by 0.5)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

73

Warehouse Inventory Transfer

Not enough data

8.7(won by default)

73

Multi-Warehouse Routing

Not enough data

8.6(won by default)

73

3PL inventory management

Client management

9.3(won by 0.3)

5

9.0

74

Marketplace connections

Not enough data

8.8(won by default)

73

3PL inventory tracking

Not enough data

8.8(won by default)

72

Returns Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Fee Management

Not enough data

Not enough data

Consignment Management

Not enough data

Not enough data

Layaway Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Manufacturing Inventory Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Reorder Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Barcode/Label Management

Not enough data

Not enough data

Shop Floor Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Item Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Inventory Management

Inventory Tracking

9.3(won by 0.2)

5

9.1

75

Product Master

9.7(won by 0.8)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.9

72

Inventory Costing

Not enough data

8.9(won by default)

74

Inventory Forecasting

Not enough data

8.9(won by default)

72

Integrations

Not enough data

9.2(won by default)

73

IoT Integration

Not enough data

Not enough data

Vendor Managed Inventory

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Online Store Builder

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

SKU/UPC Codes

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Check-in/Check-out

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Product Identification

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

API

Not enough data

Not enough data

Bill of Materials

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Custom Pricing Rules

Not enough data

Not enough data

Inventory Management Platform Features

Centralized Inventory Database

9.3(won by 0.2)

26

9.1

76

Stock History Reporting

9.1(won by 0.3)

25

8.8

78

Low Stock Notifications

9.1(won by 0.5)

25

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

74

Bundles, Kits, & Variants

9.1(won by 0.3)

24

8.8

74

Asset Tracking

9.3(won by 0.2)

14

9.1

77

eCommerce Integrations

9.1

20

9.2(won by 0.1)

72

Accounting Integrations

9.4(won by 0.1)

25

9.3

76

Data Exporting / Importing

9.0

27

9.4(won by 0.4)

76

Inventory Level Dashboards

Feature Not Available

9.1(won by default)

77

Inventory Forecasting

Feature Not Available

8.9(won by default)

75

Customer Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Serial Number Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Demand Forecasting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Expense Management[Hide 101 FeaturesShow 101 Features](javascript:void(0);)

Not enough data

8.1

384

Expense Reports

Ease of Creating Expense Reports

Not enough data

8.6(won by default)

231

Bank / Credit Card Integration

Not enough data

8.8(won by default)

236

Smart Categorization

Not enough data

8.4(won by default)

210

Digital Receipt Management

Not enough data

8.5(won by default)

205

Employee Reimbursement

Not enough data

8.3(won by default)

186

Currency Conversions

Not enough data

8.2(won by default)

191

Corporate Card

Not enough data

8.6(won by default)

202

Credit Card Management

Not enough data

Not enough data

Agentic AI - Expense Management

Autonomous Task Execution

Not enough data

8.8(won by default)

75

Cross-system Integration

Not enough data

8.9(won by default)

76

Travel Management

Ease of Booking

Not enough data

7.4(won by default)

162

Itinerary Management

Not enough data

6.9(won by default)

153

Trip Notifications

Not enough data

6.6(won by default)

152

Advanced Integrations

Not enough data

7.3(won by default)

157

Online Booking

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Restriction Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Travel Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Client Invoicing

Invoice Creation and Delivery

Not enough data

9.1(won by default)

215

Electronic Payments

Not enough data

8.6(won by default)

186

Project Accounting / Revenue Recognition

Not enough data

8.4(won by default)

188

Biometric Recognition

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Generative AI - Expense Management

Image-to-Text

Not enough data

Not enough data

Text Generation

Not enough data

Not enough data

Text Summarization

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Automated Receipt Matching

Not enough data

Not enough data

Mobile Receipt Upload

Not enough data

Not enough data

Billable & Non-Billable Hours

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile

Receipt Capture

Not enough data

8.2(won by default)

185

Mileage Tracking

Not enough data

7.3(won by default)

156

Travel Itinerary and Flight Status Updates

Not enough data

6.8(won by default)

148

Expense Tracking

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Platform

Embedded AI / Machine Learning

Not enough data

7.9(won by default)

142

Complex Approval Workflow

Not enough data

7.9(won by default)

142

Generative AI

Not enough data

Not enough data

Administration

PCI Regulation Compliant

Not enough data

8.2(won by default)

135

Administration

Business Tool Integration

Not enough data

8.3(won by default)

189

Workflow

Not enough data

8.3(won by default)

185

Automated Reminders

Not enough data

8.1(won by default)

180

Policy Compliance Management

Not enough data

8.0(won by default)

166

User, Role, and Access Management

Not enough data

8.5(won by default)

194

Timesheet Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Platform

Reporting

Not enough data

8.8(won by default)

226

APIs / Integration

Not enough data

8.3(won by default)

176

Internationalization

Not enough data

8.1(won by default)

160

Performance and Reliability

Not enough data

9.0(won by default)

197

Mobile User Support

Not enough data

8.2(won by default)

177

Offline

Not enough data

5.9(won by default)

147

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Payroll Integration

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Nonprofit Accounting[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

Not enough data

8.7

1,096

General Ledger

Journal Entries

9.2(won by 0.7)

44

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

640

|

Verified

Tags / Dimensions

9.1(won by 1.0)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

573

|

Verified

Audit Trail

9.0(won by 0.5)

39

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

594

|

Verified

Accounts Receivable

Invoice Customization

9.0(won by 0.4)

39

|

Verified

8.6

668

|

Verified

AR Automation

8.8(won by 0.5)

36

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

570

Collections Automation

8.4(won by 0.4)

18

8.0

561

|

Verified

Accounts Payable

AP Automation

9.0(won by 0.6)

36

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

540

Payment Processing

9.0(won by 0.4)

39

8.6

635

|

Verified

Purchase Orders

9.3(won by 1.0)

37

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

561

|

Verified

Invoice Processing

Not enough data

9.0(won by default)

5

Purchase Order Management

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Additional Functionality

Real-Time Data

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Financial Reporting

Not enough data

Not enough data

Partnership Accounting

Not enough data

Not enough data

General Ledger

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Recurring Giving

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Donation Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Accounts Receivable

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Chart of Accounts

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Revenue Recognition

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Bank Reconciliation

Not enough data

Not enough data

Fund Management

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Grant Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Accounts Payable

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Fixed Asset Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Donor Management

Not enough data

Not enough data

Income & Balance Sheet

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Tax Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Fund Accounting

Not enough data

Not enough data

Profit/Loss Statement

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Project Accounting

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

For Nonprofits

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Invoice Management[Hide 18 FeaturesShow 18 Features](javascript:void(0);)

Not enough data

8.6

328

Invoice Generation

Templates

Not enough data

8.4(won by default)

207

Digital Invoices

Not enough data

9.0(won by default)

207

Recurring Invoices

Not enough data

9.0(won by default)

201

Invoice Processing

Approvals

Not enough data

8.6(won by default)

198

Batch Processing

Not enough data

8.5(won by default)

197

Consolidation

Not enough data

8.3(won by default)

193

Match Invoices

Not enough data

8.9(won by default)

206

Analytics

Due Dates

Not enough data

8.9(won by default)

203

Cashflow

Not enough data

8.6(won by default)

202

KPIs

Not enough data

8.1(won by default)

185

Payment Tracking

Not enough data

8.7(won by default)

200

Integration

Accounting

Not enough data

9.0(won by default)

212

Payments

Not enough data

8.7(won by default)

207

ERP

Not enough data

8.0(won by default)

186

Account Sync

Not enough data

8.5(won by default)

205

Agentic AI - Invoice Management

Cross-system Integration

Not enough data

8.3(won by default)

107

Adaptive Learning

Not enough data

8.3(won by default)

108

Proactive Assistance

Not enough data

8.1(won by default)

109

Billing[Hide 90 FeaturesShow 90 Features](javascript:void(0);)

Not enough data

8.4

292

Bill Generation

Templates

Not enough data

8.3(won by default)

196

Digital Billing

Not enough data

8.7(won by default)

198

Recurring Billing

Not enough data

8.8(won by default)

202

Hourly Billing

Not enough data

Not enough data

Contingency Billing

Not enough data

Not enough data

Project Billing

Not enough data

Not enough data

Multi-Period Recurring Billing

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Deferred Billing

Not enough data

Not enough data

Bill Processing

Consolidation

Not enough data

8.1(won by default)

191

Batch Invoicing

Not enough data

8.4(won by default)

192

Management

Not enough data

8.6(won by default)

194

Compliance Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Dunning Management

Not enough data

Not enough data

Master Data Management

Not enough data

Not enough data

Refund Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Recurring Invoicing

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Integration

Accounting

Not enough data

8.8(won by default)

204

Payments

Not enough data

8.6(won by default)

200

ERP

Not enough data

7.9(won by default)

182

Mobile Payments

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Agentic AI - Billing

Autonomous Task Execution

Not enough data

8.3(won by default)

104

Additional Functionality

File Encryption

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Invoices

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Credit Note

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Invoice History

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Billing Portal

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Bulk Send

Not enough data

Not enough data

Invoice Creation

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Automated Receipt Matching

Not enough data

Not enough data

Tax Calculation

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Bank Reconciliation

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Multiple Payment Options

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Tax Compliance

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Nonprofit[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Activity Tracking

Not enough data

Not enough data

Social Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Fund Accounting

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Member Database

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Donor Management

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Volunteer Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

For Nonprofits

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

API

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Membership Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Grant Management

Not enough data

Not enough data

Dues Management

Not enough data

Not enough data

Committee Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Fundraising Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Order Management[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

Not enough data

Not enough data

Order Entry

Entry

Not enough data

Not enough data

Register

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Remote Order Entry

Not enough data

Not enough data

Order Tracking

Shipping

Not enough data

Not enough data

Tracking

Not enough data

Not enough data

Backorder

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Stock Levels

Not enough data

Not enough data

Flow Of Goods

Not enough data

Not enough data

Reserving Goods

Not enough data

Not enough data

Customer Management

Order Status

Not enough data

Not enough data

Information Access

Not enough data

Not enough data

Email Notifications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Recurring Orders

Not enough data

Not enough data

Subscription Management

Payment Data

Not enough data

Not enough data

Payment Gateway

Not enough data

Not enough data

Billing

Not enough data

Not enough data

Automatic Payments

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Agentic AI - Order Management

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Multi-Location

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Product Configurator

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Invoice Creation

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Delivery Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Backorder Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Order Routing

Not enough data

Not enough data

Promotion Optimization

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Shipping Labels

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Exchange Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Special Order Management

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CustomBooks™](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9f6110a9ccf61abeb5f3b873bc51950a/custombooks.png "CustomBooks™")](https://www.g2.com/products/custombooks/reviews)

CustomBooks™

Small-Business(50 or fewer emp.)

58.6%

Mid-Market(51-1000 emp.)

28.6%

Enterprise(\> 1000 emp.)

12.9%

[![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero")](https://www.g2.com/products/xero/reviews)

Xero

Small-Business(50 or fewer emp.)

72.3%

Mid-Market(51-1000 emp.)

22.1%

Enterprise(\> 1000 emp.)

5.6%

Small-Business

(50 or fewer emp.)

58.6%

72.3%

Mid-Market

(51-1000 emp.)

28.6%

22.1%

Enterprise

(\> 1000 emp.)

12.9%

5.6%

Reviewers' Industry

[![CustomBooks™](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9f6110a9ccf61abeb5f3b873bc51950a/custombooks.png "CustomBooks™")](https://www.g2.com/products/custombooks/reviews)
CustomBooks™

Accounting

29.0%

Banking

7.2%

Government Administration

4.3%

Marketing and Advertising

4.3%

Arts and Crafts

2.9%

Other

52.2%

[![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero")](https://www.g2.com/products/xero/reviews)
Xero

Accounting

23.9%

Information Technology and Services

8.9%

Computer Software

6.4%

Marketing and Advertising

5.0%

Consulting

3.3%

Other

52.5%

FAQs

## CustomBooks™ vs Xero FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Xero vs CustomBooks™?

Xero and CustomBooks™ are both highly rated accounting platforms for small businesses, but Xero stands out for its integrations and automation, while CustomBooks™ is noted for its customization and inventory management.

| [Xero](https://www.g2.com/products/xero/reviews) | [CustomBooks™](https://www.g2.com/products/custombooks/reviews) |
| --- | --- |
| 4.4/5 (1,739 reviews) | 4.4/5 (75 reviews) |
| Small-Business | Small-Business |
| 8.7 | 8.9 |
| 8.3 | 8.7 |
| User-friendly platform with strong automation and integrations | Customizable workflows, strong inventory tracking, and scalability |

### How do the pricing models of Xero and CustomBooks™ compare?

CustomBooks™ is rated higher for value, with a stronger Price/Cost satisfaction score than Xero.

- **Xero:** In recent reviews, several reviewers mention that Xero's pricing can feel high for small businesses, especially as additional features or users are added.
- **CustomBooks™:** Reviewers highlight CustomBooks™ as affordable and note its flexible pricing structure, with one reviewer citing it as a more affordable alternative to larger competitors.
- **Switching-reason:** Reviewers mention switching to CustomBooks™ for its affordability and to avoid higher costs from other vendors.

### What are the best alternatives to Xero and CustomBooks™?

The top three alternatives to Xero and CustomBooks™ are QuickBooks Online, NetSuite, and FreshBooks.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Xero](https://www.g2.com/products/xero/reviews) | 4.4/5 (1,739) | Small-Business | Pricing can feel high for small businesses | User-friendly platform with strong automation and integrations |
| [CustomBooks™](https://www.g2.com/products/custombooks/reviews) | 4.4/5 (75) | Small-Business | Affordable and flexible pricing structure | Customizable workflows and strong inventory tracking |
| [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) | 4.0/5 (3,871) | Small-Business | — | Widely used for small business accounting |
| [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) | 4.1/5 (4,913) | Mid-Market | — | Comprehensive ERP and accounting features |
| [FreshBooks](https://www.g2.com/products/freshbooks/reviews) | 4.5/5 (981) | Small-Business | — | Easy invoicing and expense tracking |

### Which Accounting features should I prioritize when comparing Xero and CustomBooks™?

Buyers comparing Xero and CustomBooks™ should prioritize customization, inventory management, automation, integrations, and reporting flexibility.

- **Customization:** CustomBooks™ is frequently cited for customization (all-time mentions: 2 for limited customization), while Xero reviewers often request more customizable reports and templates.
- **Inventory Management:** CustomBooks™ is praised for strong inventory tracking (all-time mentions: 2), while Xero's inventory tools are described as basic.
- **Automation:** Xero is highlighted for automation features in recent reviews, with multiple reviewers noting time savings from automated bank reconciliation and invoicing.
- **Integrations:** Xero is cited for a wide range of integrations, including over 1,000 third-party apps and specific mentions of Shopify (9 all-time mentions).
- **Reporting Flexibility:** Both products receive feedback on reporting, but Xero reviewers more frequently request enhanced customization and advanced filtering for reports.

### What are the pros and cons of Xero vs CustomBooks™?

Xero's headline strength is its user-friendly automation and integrations, while CustomBooks™ stands out for customization and inventory management.

- **Xero strengths:** User-friendly interface, strong automation (bank reconciliation, invoicing), wide range of integrations (including Shopify), and time-saving features.
- **Xero trade-offs:** Reviewers note limited customization options, basic inventory tools, higher pricing for small businesses, and slow or ticket-based customer support.
- **CustomBooks™ strengths:** Customization (all-time mentions: 2), strong inventory tracking (all-time mentions: 2), affordable pricing, and reliable dual-entry accounting.
- **CustomBooks™ trade-offs:** Reviewers mention limited customization in some areas (all-time mentions: 2), a dated interface, occasional syncing issues, and slower workflows compared to expectations.

### Is Xero or CustomBooks™ better for small businesses?

Both Xero and CustomBooks™ are primarily used by small businesses, but CustomBooks™ is more frequently praised for affordability and customization for small business needs.

- **Xero:** Small-Business segment; reviewers highlight ease of use and automation but mention higher pricing as a drawback for small teams.
- **CustomBooks™:** Small-Business segment; reviewers consistently cite affordability, flexible pricing, and suitability for small business accounting and inventory management.

### Which Accounting platform has better integrations?

Xero is favored for integrations, with reviewers citing a broader range of third-party app connections and specific integration strengths.

- **Xero:** Reviewers mention integrations with over 1,000 third-party apps, including Shopify (9 all-time mentions), and highlight easy connections with banks and payment platforms.
- **CustomBooks™:** Reviewers note easy integration and cloud-based access, but do not cite specific third-party tools or high mention counts for integrations.

### How do Xero and CustomBooks™ compare on customer support?

CustomBooks™ scores higher on Quality of Support, with a 0.4-point advantage over Xero (8.7 vs 8.3).

- **Xero:** Reviewers describe support as slow, ticket-based, and lacking inbound phone options, though some mention positive experiences with onboarding and guidance.
- **CustomBooks™:** Reviewers consistently praise responsive and helpful customer support, with several citing immediate responses and outstanding assistance (all-time mentions: 7 for strong support experiences).

### Which is easier to implement, Xero or CustomBooks™?

CustomBooks™ has a slight edge in Ease of Setup, scoring 8.9 versus Xero's 8.7, but both are rated highly for straightforward implementation.

- **Xero:** Reviewers describe setup as easy and straightforward, with clear onboarding and quick bank account connections, though some mention a learning curve for advanced features.
- **CustomBooks™:** Reviewers highlight easy setup, quick configuration, and clear guidance, with multiple mentions of fast onboarding and minimal delays.

### Which product has better Customization?

Customization is more frequently cited as a strength for CustomBooks™, though both products receive feedback on customization limitations.

- **Xero:** Reviewers often request more customizable reports and templates, and the platform is noted for limited customization options in recent reviews.
- **CustomBooks™:** Customization is a recurring theme (all-time mentions: 2 for limited customization), with reviewers praising the ability to tailor workflows and user permissions, though some still desire more flexibility in reports and interface.

Alternatives

**CustomBooks™ Alternatives**

 ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online")

[
QuickBooks Online
](/products/quickbooks-online/reviews)

 ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility")

[
Webgility
](/products/webgility/reviews)

 ![Sage Intacct](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Sage Intacct")

[
Sage Intacct
](/products/sage-intacct/reviews)

 ![FreshBooks](https://images.g2crowd.com/uploads/product/hd_favicon/58c5a614d757ea3d7bd5a61ee1fd9c75/freshbooks.svg "FreshBooks")

[
FreshBooks
](/products/freshbooks/reviews)

**Xero Alternatives**

 ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")

[
NetSuite
](/products/oracle-netsuite/reviews)

 ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online")

[
QuickBooks Online
](/products/quickbooks-online/reviews)

 ![FreshBooks](https://images.g2crowd.com/uploads/product/hd_favicon/58c5a614d757ea3d7bd5a61ee1fd9c75/freshbooks.svg "FreshBooks")

[
FreshBooks
](/products/freshbooks/reviews)

 ![Sage Intacct](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Sage Intacct")

[
Sage Intacct
](/products/sage-intacct/reviews)