# CustomBooks™, SAP Commerce Cloud vs QuickBooks Online Comparison

| | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 75 | 328 | 3,819 | 
| **Largest Market Segment** | Small-Business (58.6% of reviews) | Enterprise (44.5% of reviews) | Small-Business (82.2% of reviews) | 
| **Entry Level Price** | $19 month | No pricing available | $38.00 Per Month | 

---
## Top Pros & Cons

### CustomBooks™

Pros:
- Accuracy (3 reviews)
- Accurate Data (3 reviews)

Cons:
- Limited Customization (2 reviews)
- Missing Features (2 reviews)

### SAP Commerce Cloud

Pros:
- Ease of Use (29 reviews)
- Integrations (23 reviews)

Cons:
- Expensive (24 reviews)
- Complexity (21 reviews)

### QuickBooks Online

Pros:
- Ease of Use (254 reviews)
- Cloud-Based (72 reviews)

Cons:
- Missing Features (81 reviews)
- Expensive (70 reviews)

---
## Ratings Comparison
| Rating | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (61 reviews) | 8.7 (234 reviews) | 8.3 (3158 reviews) | 
  | **Ease of Use** | 9.0 (61 reviews) | 8.1 (246 reviews) | 8.2 (3210 reviews) | 
  | **Ease of Setup** | 8.9 (19 reviews) | 7.9 (185 reviews) | 8.0 (1732 reviews) | 
  | **Ease of Admin** | 9.1 (18 reviews) | 8.1 (98 reviews) | 8.1 (1436 reviews) | 
  | **Quality of Support** | 8.7 (61 reviews) | 8.5 (226 reviews) | 7.5 (2852 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (18 reviews) | 8.4 (91 reviews) | 7.8 (1402 reviews) | 
  | **Product Direction (% positive)** | 9.4 (59 reviews) | 8.9 (222 reviews) | 7.5 (3079 reviews) | 

---
## Pricing

### CustomBooks™

#### Entry-Level Pricing

Plan: StartUp

Price: $19 month

Key Features:
- Unlimited Transactions
- 1 Active User
- Unlimited Accountant/Bookkeeper Seats

[Browse all 4 editions](https://www.g2.com/products/custombooks/pricing)

#### Free Trial

Yes

### SAP Commerce Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### QuickBooks Online

#### Entry-Level Pricing

Plan: Simple Start

Price: $38.00 Per Month

Key Features:
- Customize and send invoices
- Track income and expenses
- Create and manage estimates

[Browse all 4 editions](https://www.g2.com/products/quickbooks-online/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | 9.0/10 | 58 |
| **SAP Commerce Cloud** | N/A | N/A |
| **QuickBooks Online** | 7.7/10 | 2227 |

#### General Ledger

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Journal Entries** | 9.2 (44 reviews) ✓ Verified | Not enough data | 8.1 (961 reviews) | 
| **Tags / Dimensions** | 9.1 (37 reviews) ✓ Verified | Not enough data | 7.9 (1376 reviews) ✓ Verified | 
| **Audit Trail** | 9.0 (39 reviews) ✓ Verified | Not enough data | 8.1 (1486 reviews) ✓ Verified | 

#### Accounts Receivable

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Invoice Customization** | 9.0 (39 reviews) ✓ Verified | Not enough data | 8.1 (1637 reviews) ✓ Verified | 
| **AR Automation** | 8.8 (36 reviews) | Not enough data | 7.9 (1343 reviews) ✓ Verified | 
| **Collections Automation** | 8.4 (18 reviews) | Not enough data | 7.7 (1164 reviews) ✓ Verified | 

#### Accounts Payable

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **AP Automation** | 9.0 (36 reviews) ✓ Verified | Not enough data | 7.6 (766 reviews) | 
| **Payment Processing** | 9.0 (39 reviews) | Not enough data | 8.3 (1505 reviews) ✓ Verified | 
| **Purchase Orders** | 9.3 (37 reviews) ✓ Verified | Not enough data | 8.0 (1156 reviews) ✓ Verified | 

#### Other Functionality

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Inventory Tracking / Ordering** | 9.1 (33 reviews) ✓ Verified | Not enough data | 7.6 (938 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | 8.7 (33 reviews) ✓ Verified | Not enough data | 7.6 (957 reviews) ✓ Verified | 
| **Inventory Reporting** | 8.9 (34 reviews) ✓ Verified | Not enough data | 7.6 (931 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | 8.8 (32 reviews) ✓ Verified | Not enough data | 7.6 (1143 reviews) ✓ Verified | 
| **Recognition Rules** | 8.6 (20 reviews) | Not enough data | 7.8 (1311 reviews) ✓ Verified | 
| **Reconciliations** | 9.2 (40 reviews) ✓ Verified | Not enough data | 8.4 (1688 reviews) ✓ Verified | 
| **Payroll** | 9.1 (29 reviews) | Not enough data | 8.2 (1198 reviews) ✓ Verified | 
| **Time and Expense** | 9.0 (31 reviews) ✓ Verified | Not enough data | 8.1 (1221 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Financial Statements** | 9.3 (46 reviews) ✓ Verified | Not enough data | 8.6 (1876 reviews) ✓ Verified | 
| **Custom Reporting** | 9.1 (43 reviews) ✓ Verified | Not enough data | 8.1 (1809 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | 9.3 (37 reviews) ✓ Verified | Not enough data | 7.9 (1413 reviews) ✓ Verified | 
| **Dashboards** | 9.1 (44 reviews) | Not enough data | 8.2 (1770 reviews) ✓ Verified | 

#### Platform

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Customization** | 9.1 (36 reviews) ✓ Verified | Not enough data | 7.5 (1560 reviews) ✓ Verified | 
| **Workflow Capability** | 9.0 (36 reviews) | Not enough data | 7.7 (1394 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.0 (38 reviews) ✓ Verified | Not enough data | 8.3 (1660 reviews) ✓ Verified | 
| **Internationalization** | 8.9 (31 reviews) ✓ Verified | Not enough data | 7.9 (1051 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.2 (42 reviews) ✓ Verified | Not enough data | 8.3 (1802 reviews) ✓ Verified | 
| **Output Document Generation** | 8.9 (40 reviews) ✓ Verified | Not enough data | 8.1 (1551 reviews) ✓ Verified | 

#### Integration

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Data Import and Export Tools** | 9.1 (37 reviews) ✓ Verified | Not enough data | 7.9 (1599 reviews) ✓ Verified | 
| **Integration APIs** | 8.7 (30 reviews) | Not enough data | 7.6 (719 reviews) | 
| **Breadth of Partner Applications** | 8.8 (29 reviews) | Not enough data | 8.0 (1233 reviews) | 

#### Cash Flow

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Track Cash Flow** | Not enough data | Not enough data | 8.3 (648 reviews) ✓ Verified | 
| **Income and Expenses** | 8.6 (6 reviews) ✓ Verified | Not enough data | 8.7 (733 reviews) ✓ Verified | 
| **File Exports** | Not enough data | Not enough data | 8.4 (667 reviews) ✓ Verified | 

#### Budgeting & Forecasting

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Budgeting / Forecasting** | 9.3 (37 reviews) ✓ Verified | Not enough data | 7.9 (1413 reviews) ✓ Verified | 
| **Data Import** | Not enough data | Not enough data | 8.0 (601 reviews) ✓ Verified | 
| **Versioning** | Not enough data | Not enough data | 7.7 (511 reviews) ✓ Verified | 
| **Historical Data** | 9.7 (5 reviews) ✓ Verified | Not enough data | 8.1 (624 reviews) ✓ Verified | 

#### Revenue

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Revenue Types** | 8.9 (6 reviews) ✓ Verified | Not enough data | 8.3 (624 reviews) ✓ Verified | 
| **Revenue Allocation** | 8.3 (5 reviews) ✓ Verified | Not enough data | 8.3 (589 reviews) ✓ Verified | 
| **Scheduling** | Feature Not Available | Not enough data | 7.9 (522 reviews) | 

#### Payroll

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Direct Deposit** | Feature Not Available | Not enough data | 8.3 (544 reviews) ✓ Verified | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 8.0 (535 reviews) ✓ Verified | 
| **Tax Calculation** | Not enough data | Not enough data | 8.1 (569 reviews) ✓ Verified | 
| **Reporting and Dashboards** | 8.7 (5 reviews) ✓ Verified | Not enough data | 8.2 (611 reviews) ✓ Verified | 

#### AI

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | 6.8 (187 reviews) | 
| **Invoice Processing** | Not enough data | Not enough data | 7.1 (181 reviews) | 
| **Expense Management** | Not enough data | Not enough data | 6.9 (189 reviews) | 
| **Fraud Detection** | Not enough data | Not enough data | 6.6 (179 reviews) | 
| **Tax Compliance** | Not enough data | Not enough data | 6.9 (180 reviews) | 
| **Support Chatbots** | Not enough data | Not enough data | 6.3 (179 reviews) | 
| **Bank Reconciliations** | Not enough data | Not enough data | 7.5 (190 reviews) | 
| **Report Generation** | Not enough data | Not enough data | 7.2 (185 reviews) | 
| **Customizable Alerts** | Not enough data | Not enough data | 6.8 (176 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 6.8 (179 reviews) | 

#### Mobile Applications - Accounting

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | 7.7 (156 reviews) | 
| **Notifications** | Not enough data | Not enough data | 7.1 (122 reviews) | 
| **UI** | Not enough data | Not enough data | 7.0 (146 reviews) | 
| **Offline** | Not enough data | Not enough data | 6.0 (123 reviews) | 
| **Expense Tracking** | Not enough data | Not enough data | 7.4 (131 reviews) | 
| **Invoice Management** | Not enough data | Not enough data | 7.6 (136 reviews) | 

#### Agentic AI - Accounting

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 5.7 (86 reviews) | 

### Nonprofit Accounting

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |
| **QuickBooks Online** | 8.3/10 | 2049 |

#### General Ledger

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Journal Entries** | 9.2 (44 reviews) ✓ Verified | Not enough data | 8.1 (961 reviews) | 
| **Tags / Dimensions** | 9.1 (37 reviews) ✓ Verified | Not enough data | 7.9 (1376 reviews) ✓ Verified | 
| **Audit Trail** | 9.0 (39 reviews) ✓ Verified | Not enough data | 8.1 (1486 reviews) ✓ Verified | 

#### Accounts Receivable

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Invoice Customization** | 9.0 (39 reviews) ✓ Verified | Not enough data | 8.1 (1637 reviews) ✓ Verified | 
| **AR Automation** | 8.8 (36 reviews) | Not enough data | 7.9 (1343 reviews) ✓ Verified | 
| **Collections Automation** | 8.4 (18 reviews) | Not enough data | 7.7 (1164 reviews) ✓ Verified | 

#### Accounts Payable

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **AP Automation** | 9.0 (36 reviews) ✓ Verified | Not enough data | 7.6 (766 reviews) | 
| **Payment Processing** | 9.0 (39 reviews) | Not enough data | 8.3 (1505 reviews) ✓ Verified | 
| **Purchase Orders** | 9.3 (37 reviews) ✓ Verified | Not enough data | 8.0 (1156 reviews) ✓ Verified | 

### Inventory Control

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | 9.3/10 | 39 |
| **SAP Commerce Cloud** | N/A | N/A |
| **QuickBooks Online** | 8.5/10 | 143 |

#### Multichannel inventory management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Warehouse Inventory Transfer** | Not enough data | Not enough data | 8.4 (85 reviews) | 
| **Multichannel Inventory Syncing** | 9.3 (5 reviews) | Not enough data | 8.4 (86 reviews) | 
| **Multi-Warehouse Routing** | Not enough data | Not enough data | 8.4 (82 reviews) | 

#### 3PL inventory management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Client management** | 9.3 (5 reviews) | Not enough data | 8.7 (98 reviews) | 
| **Marketplace connections** | Not enough data | Not enough data | 8.6 (88 reviews) | 
| **3PL inventory tracking** | Not enough data | Not enough data | 8.4 (90 reviews) | 

#### Inventory Management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Inventory Tracking** | 9.3 (5 reviews) | Not enough data | 8.8 (96 reviews) | 
| **Inventory Costing** | Not enough data | Not enough data | 8.8 (95 reviews) | 
| **Product Master** | 9.7 (5 reviews) | Not enough data | 8.6 (91 reviews) | 
| **Inventory Forecasting** | Not enough data | Not enough data | 8.6 (91 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.6 (98 reviews) | 

#### Inventory Management Platform Features

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Centralized Inventory Database** | 9.3 (26 reviews) | Not enough data | 8.7 (119 reviews) | 
| **Inventory Level Dashboards** | Feature Not Available | Not enough data | 8.7 (114 reviews) | 
| **Stock History Reporting** | 9.1 (25 reviews) | Not enough data | 8.5 (117 reviews) | 
| **Low Stock Notifications** | 9.1 (25 reviews) | Not enough data | 8.3 (108 reviews) | 
| **Bundles, Kits, & Variants** | 9.1 (24 reviews) | Not enough data | 8.1 (111 reviews) | 
| **Asset Tracking** | 9.3 (14 reviews) | Not enough data | 8.7 (104 reviews) | 
| **Inventory Forecasting** | Feature Not Available | Not enough data | 8.2 (111 reviews) | 
| **eCommerce Integrations** | 9.1 (20 reviews) | Not enough data | 8.5 (113 reviews) | 
| **Accounting Integrations** | 9.4 (25 reviews) | Not enough data | 8.8 (115 reviews) | 
| **Data Exporting / Importing** | 9.0 (27 reviews) | Not enough data | 8.6 (119 reviews) | 

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **SAP Commerce Cloud** | 8.8/10 | 83 |
| **QuickBooks Online** | 7.9/10 | 126 |

#### Order Entry

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Entry** | Not enough data | 8.8 (70 reviews) | 8.6 (113 reviews) | 
| **Register** | Not enough data | 9.0 (70 reviews) | 8.8 (107 reviews) | 
| **Notifications** | Not enough data | 8.8 (69 reviews) | 8.5 (111 reviews) | 

#### Order Tracking

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Shipping** | Not enough data | 8.9 (71 reviews) | 8.0 (96 reviews) | 
| **Tracking** | Not enough data | 8.9 (72 reviews) | 7.9 (98 reviews) | 
| **Backorder** | Not enough data | 8.8 (68 reviews) | 7.9 (93 reviews) | 

#### Inventory Management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Stock Levels** | Not enough data | 8.9 (71 reviews) | 8.1 (95 reviews) | 
| **Flow Of Goods** | Not enough data | 8.9 (66 reviews) | 8.0 (93 reviews) | 
| **Reserving Goods** | Not enough data | 8.8 (67 reviews) | 7.9 (89 reviews) | 

#### Customer Management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Order Status** | Not enough data | 9.0 (69 reviews) | 8.2 (98 reviews) | 
| **Information Access** | Not enough data | 8.9 (68 reviews) | 8.4 (107 reviews) | 
| **Email Notifications** | Not enough data | 8.7 (68 reviews) | 8.4 (109 reviews) | 

#### Subscription Management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Payment Data** | Not enough data | 8.7 (69 reviews) | 8.6 (110 reviews) | 
| **Payment Gateway** | Not enough data | 8.9 (66 reviews) | 8.3 (106 reviews) | 
| **Billing** | Not enough data | 8.7 (69 reviews) | 8.5 (114 reviews) | 
| **Automatic Payments** | Not enough data | 9.1 (66 reviews) | 8.3 (101 reviews) | 

#### Agentic AI - Order Management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 9.2 (6 reviews) | 4.5 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (6 reviews) | 5.0 (11 reviews) | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **SAP Commerce Cloud** | 8.3/10 | 184 |
| **QuickBooks Online** | N/A | N/A |

#### Headless Commerce

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Decoupling** | Not enough data | 8.3 (82 reviews) | Not enough data | 
| **REST APIs** | Not enough data | 8.5 (82 reviews) | Not enough data | 
| **Data Orchestration** | Not enough data | 8.4 (82 reviews) | Not enough data | 
| **Customization** | Not enough data | 8.5 (85 reviews) | Not enough data | 
| **Extensibility** | Not enough data | 8.6 (91 reviews) | Not enough data | 

#### Generative AI

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (32 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.9 (32 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (19 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.5 (25 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.0 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.5 (19 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.7 (19 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.6 (19 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Storefront Design Tools** | Not enough data | 8.2 (107 reviews) | Not enough data | 
| **Product Visualization** | Not enough data | 8.3 (131 reviews) | Not enough data | 
| **Recommendations / Personalization** | Not enough data | 8.1 (136 reviews) ✓ Verified | Not enough data | 
| **Promotions and Discounts** | Not enough data | 8.1 (135 reviews) ✓ Verified | Not enough data | 
| **Shopping Cart Abandonment** | Not enough data | 8.0 (125 reviews) | Not enough data | 
| **Product Reviews** | Not enough data | 8.0 (126 reviews) ✓ Verified | Not enough data | 
| **SEO** | Not enough data | 8.3 (104 reviews) | Not enough data | 

#### Product Catalog

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Content Management** | Not enough data | 8.3 (136 reviews) | Not enough data | 
| **Product Configuration** | Not enough data | 8.2 (127 reviews) ✓ Verified | Not enough data | 
| **Product Search and Filtering** | Not enough data | 8.3 (132 reviews) ✓ Verified | Not enough data | 
| **Intangible Products** | Not enough data | 8.2 (113 reviews) ✓ Verified | Not enough data | 

#### Order Process

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Checkout Process** | Not enough data | 8.5 (133 reviews) ✓ Verified | Not enough data | 
| **Shipping Options** | Not enough data | 8.6 (127 reviews) ✓ Verified | Not enough data | 
| **Tax Display and Processing** | Not enough data | 8.1 (124 reviews) ✓ Verified | Not enough data | 
| **Payment Processing** | Not enough data | 8.5 (125 reviews) ✓ Verified | Not enough data | 
| **Order Management** | Not enough data | 8.5 (134 reviews) | Not enough data | 
| **Returns / Refunds** | Not enough data | 8.0 (117 reviews) ✓ Verified | Not enough data | 
| **Inventory Management** | Not enough data | 8.5 (129 reviews) | Not enough data | 
| **Multi-Channel Fulfillment** | Not enough data | 8.4 (116 reviews) | Not enough data | 

#### Multi-Channel Support

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Omnichannel** | Not enough data | 8.4 (132 reviews) | Not enough data | 
| **Mobile** | Not enough data | 7.9 (121 reviews) ✓ Verified | Not enough data | 
| **Social Commerce** | Not enough data | 8.1 (118 reviews) ✓ Verified | Not enough data | 
| **Customer Service** | Not enough data | 8.4 (123 reviews) ✓ Verified | Not enough data | 
| **Store Locator** | Not enough data | 8.2 (117 reviews) ✓ Verified | Not enough data | 
| **3rd-Party Store Integration** | Not enough data | 8.0 (96 reviews) | Not enough data | 
| **B2B** | Not enough data | 8.6 (137 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **APIs** | Not enough data | 8.5 (122 reviews) ✓ Verified | Not enough data | 
| **Customization** | Not enough data | 8.3 (142 reviews) ✓ Verified | Not enough data | 
| **Integrations to Add-on Tools** | Not enough data | 8.2 (138 reviews) ✓ Verified | Not enough data | 
| **User Management** | Not enough data | 8.4 (127 reviews) ✓ Verified | Not enough data | 
| **Reporting / Analytics** | Not enough data | 8.3 (123 reviews) | Not enough data | 
| **Security** | Not enough data | 8.7 (123 reviews) ✓ Verified | Not enough data | 
| **Multi-Site Management** | Not enough data | 8.5 (119 reviews) ✓ Verified | Not enough data | 
| **Admin Access Rights** | Not enough data | 8.5 (125 reviews) ✓ Verified | Not enough data | 
| **Test-to-Product Migration** | Not enough data | 8.2 (121 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Not enough data | 8.6 (122 reviews) ✓ Verified | Not enough data | 
| **Cross Browser Support** | Not enough data | 8.3 (122 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.5 (138 reviews) ✓ Verified | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |
| **QuickBooks Online** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Vendor Management

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |
| **QuickBooks Online** | 7.6/10 | 193 |

#### Agentic AI - Vendor Management

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 5.6 (13 reviews) | 

#### Revenue Recognition

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Usage Tracking** | Not enough data | Not enough data | 8.4 (147 reviews) | 
| **Deferred Revenue** | Not enough data | Not enough data | 8.2 (154 reviews) | 
| **Revenue Accrual** | Not enough data | Not enough data | 8.3 (163 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **SAP Commerce Cloud** | 8.8/10 | 45 |
| **QuickBooks Online** | N/A | N/A |

#### Reporting

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Reports & Analytics** | Not enough data | 8.9 (39 reviews) | Not enough data | 
| **Data Transfer Tools** | Not enough data | 8.7 (39 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Retail Management** | Not enough data | 8.8 (39 reviews) | Not enough data | 
| **POS Integration** | Not enough data | 8.9 (33 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | 8.9 (37 reviews) | Not enough data | 
| **Customer Service Integration** | Not enough data | 9.0 (34 reviews) | Not enough data | 
| **Marketing Tools** | Not enough data | 8.6 (35 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | 8.6 (38 reviews) | Not enough data | 
| **ERP Integration** | Not enough data | 8.6 (38 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management)

**Unique to CustomBooks™ (2):** [Accounting Software](https://www.g2.com/categories/accounting), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)

**Unique to SAP Commerce Cloud (2):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)

**Unique to QuickBooks Online (4):** [Nonprofit Accounting Software](https://www.g2.com/categories/nonprofit-accounting-software), [Accounting Software](https://www.g2.com/categories/accounting), [Vendor Management Software](https://www.g2.com/categories/vendor-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)


---
## Reviewer Demographics

### By Company Size

| Segment | CustomBooks™ | SAP Commerce Cloud | QuickBooks Online | 
|---|---|---|---|
| **Small-Business** | 58.6% | 21.9% | 82.2% | 
| **Mid-Market** | 28.6% | 33.6% | 14.7% | 
| **Enterprise** | 12.9% | 44.5% | 3.0% | 

### By Industry

#### CustomBooks™

- **Accounting:** 29.0%
- **Banking:** 7.2%
- **Government Administration:** 4.3%
- **Marketing and Advertising:** 4.3%
- **Arts and Crafts:** 2.9%
- **Hospitality:** 2.9%
- **Retail:** 2.9%
- **Financial Services:** 2.9%
- **Music:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 37.7%

#### SAP Commerce Cloud

- **Information Technology and Services:** 15.8%
- **Computer Software:** 8.4%
- **Retail:** 7.3%
- **Accounting:** 4.8%
- **Marketing and Advertising:** 4.4%
- **Apparel & Fashion:** 3.7%
- **Consumer Goods:** 2.9%
- **Consumer Services:** 2.6%
- **Financial Services:** 2.6%
- **Telecommunications:** 2.6%
- **Other:** 45.1%

#### QuickBooks Online

- **Accounting:** 18.1%
- **Construction:** 5.5%
- **Marketing and Advertising:** 5.2%
- **Non-Profit Organization Management:** 4.4%
- **Information Technology and Services:** 4.2%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 3.0%
- **Hospital & Health Care:** 2.6%
- **Real Estate:** 2.4%
- **Other:** 47.8%

---
## Alternatives

### Alternatives to CustomBooks™

- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1583 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4194 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (973 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews)
- [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (322 reviews)
- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1764 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1056 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2007 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews)

### Alternatives to SAP Commerce Cloud

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (579 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5095 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

### Alternatives to QuickBooks Online

- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1583 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4194 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2007 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (973 reviews)
- [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) — 3.8/5 stars (692 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (348 reviews)
- [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews) — 4.0/5 stars (437 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)

---
## Top Discussions

### CustomBooks™

- Title: [How can i increase the safety protocol placed?](https://www.g2.com/discussions/33870-how-can-i-increase-the-safety-protocol-placed) — 2 comments, 1 upvote
  > **Top comment:** "Hi Aditya, I'm not sure what you are asking but if you'd like to email help@accountingsuite.com we can get you sorted"

### SAP Commerce Cloud

- Title: [What is SAP Commerce Cloud?](https://www.g2.com/discussions/what-is-sap-commerce-cloud) — 2 comments, 1 upvote
  > **Top comment:** "SAP Commerce cloud is cloud version of Hybris. SAP made the SaaS version of commerce which take cares of end to end ecommerce functionality. "
- Title: [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) — 1 comment
  > **Top comment:** "SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:

Online Marketplace:

An online marketplace is a..."

### QuickBooks Online

- Title: [What phone app works if you are using Quick books V15.0.5R6](https://www.g2.com/discussions/what-phone-app-works-if-you-are-using-quick-books-v15-0-5r6) — 7 comments, 1 upvote
  > **Top comment:** "You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!"
- Title: [Can you put quickbooks on a mac?](https://www.g2.com/discussions/14104-can-you-put-quickbooks-on-a-mac) — 4 comments, 1 upvote
  > **Top comment:** "Yes you can use quickbooks on a Mac"
- Title: [What can you do with QuickBooks online?](https://www.g2.com/discussions/what-can-you-do-with-quickbooks-online) — 3 comments
  > **Top comment:** "It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the..."
- Title: [How is QuickBooks Online being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-quickbooks-online-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) — 2 comments
  > **Top comment:** "It allows for a rapid automated close linked directly to each of our bank accounts and credit cards, including BILL/Divvy."
- Title: [What is QuickBooks Online used for?](https://www.g2.com/discussions/what-is-quickbooks-online-used-for) — 2 comments
  > **Top comment:** "Payroll and Bookkeeping"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/custombooks-vs-sap-commerce-cloud-vs-quickbooks-online)