# CustomBooks™ vs Microsoft Dynamics 365 Business Central Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Dynamics 365 Business Central excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to CustomBooks™, indicating a more robust user experience and market presence.
- **Users say** that CustomBooks™ stands out for its **intuitive design** and affordability, making it particularly appealing for small businesses looking for a straightforward accounting solution without the need for additional tools or plugins.
- **Reviewers mention** that Microsoft Dynamics 365 Business Central offers seamless integration with other Microsoft products, which enhances its functionality and allows for a more cohesive workflow, especially for businesses already using Microsoft services.
- **According to verified reviews** , CustomBooks™ is praised for its **ease of use** and quick setup process, with users highlighting its dual-entry accounting and inventory management capabilities as key features that simplify daily operations.
- **G2 reviewers note** that while Microsoft Dynamics 365 Business Central provides extensive customization options, some users find the implementation process more complex, which can lead to longer onboarding times compared to the more straightforward approach of CustomBooks™.
- **Users highlight** that CustomBooks™ has a strong focus on customer support, with many reviewers appreciating the quality of assistance they receive, which contrasts with the mixed feedback regarding support for Microsoft Dynamics 365 Business Central.



| | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 75 | 906 | 
| **Largest Market Segment** | Small-Business (58.6% of reviews) | Mid-Market (55.5% of reviews) | 
| **Entry Level Price** | $29.00 Per Month | $100.00 1 Users Per Month | 

---
## Top Pros & Cons

### CustomBooks™

Pros:
- Accuracy (3 reviews)
- Accurate Data (3 reviews)

Cons:
- Limited Customization (2 reviews)
- Missing Features (2 reviews)

### Microsoft Dynamics 365 Business Central

Pros:
- Ease of Use (68 reviews)
- Integrations (51 reviews)

Cons:
- Learning Curve (42 reviews)
- Learning Difficulty (28 reviews)

---
## Ratings Comparison
| Rating | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
  | **Meets Requirements** | 9.0 (61 reviews) | 8.2 (753 reviews) | 
  | **Ease of Use** | 9.0 (61 reviews) | 7.8 (763 reviews) | 
  | **Ease of Setup** | 8.9 (19 reviews) | 7.7 (418 reviews) | 
  | **Ease of Admin** | 9.1 (18 reviews) | 7.6 (258 reviews) | 
  | **Quality of Support** | 8.7 (61 reviews) | 7.9 (681 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (18 reviews) | 7.8 (254 reviews) | 
  | **Product Direction (% positive)** | 9.4 (59 reviews) | 7.4 (734 reviews) | 

---
## Pricing

### CustomBooks™

#### Entry-Level Pricing

Plan: StartUp

Price: $29.00 Per Month

Key Features:
- Unlimited Users
- Accrual and Cash Basis Accounting
- Unlimited Transactions

[Browse all 4 editions](https://www.g2.com/products/custombooks/pricing)

#### Free Trial

Yes

### Microsoft Dynamics 365 Business Central

#### Entry-Level Pricing

Plan: Dynamics 365 Business Central Premium

Price: $100.00 1 Users Per Month

Description: Includes everything in the Essentials plan, plus enhanced capabilities for service management and manufacturing.

Key Features:
- Service Order Management: Planning and Dispatching,  Service Item Management,  Service Price Management, Service Contract Management,  & Service Order Management
- Manufacturing: Agile Manufacturing,  Finite Loading,  Production Orders, Basic Capacity Planning,  Machine Centers,  Sales and Inventory Forecasting, Basic Supply Planning,  Production, Bill of Materials, &  Version Management

[Browse all 3 editions](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | 9.0/10 | 58 |
| **Microsoft Dynamics 365 Business Central** | 8.3/10 | 438 |

#### General Ledger

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Journal Entries** | 9.2 (44 reviews) ✓ Verified | 8.5 (368 reviews) | 
| **Tags / Dimensions** | 9.1 (37 reviews) ✓ Verified | 8.3 (328 reviews) | 
| **Audit Trail** | 9.0 (39 reviews) ✓ Verified | 8.3 (335 reviews) | 

#### Accounts Receivable

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Invoice Customization** | 9.0 (39 reviews) ✓ Verified | 8.4 (333 reviews) | 
| **AR Automation** | 8.8 (36 reviews) | 8.1 (306 reviews) | 
| **Collections Automation** | 8.4 (18 reviews) | 7.9 (292 reviews) | 

#### Accounts Payable

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AP Automation** | 9.0 (36 reviews) ✓ Verified | 8.2 (327 reviews) | 
| **Payment Processing** | 9.0 (39 reviews) | 8.4 (351 reviews) | 
| **Purchase Orders** | 9.3 (37 reviews) ✓ Verified | 8.5 (333 reviews) | 

#### Other Functionality

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inventory Tracking / Ordering** | 9.1 (33 reviews) ✓ Verified | 8.3 (303 reviews) | 
| **Inventory Pricing and Costing** | 8.7 (33 reviews) ✓ Verified | 8.1 (290 reviews) | 
| **Inventory Reporting** | 8.9 (34 reviews) ✓ Verified | 8.4 (296 reviews) | 
| **Multi-Entity / Consolidation** | 8.8 (32 reviews) ✓ Verified | 8.1 (294 reviews) | 
| **Recognition Rules** | 8.6 (20 reviews) | 8.1 (280 reviews) | 
| **Reconciliations** | 9.2 (40 reviews) ✓ Verified | 8.1 (328 reviews) | 
| **Payroll** | 9.1 (29 reviews) | 8.0 (264 reviews) | 
| **Time and Expense** | 9.0 (31 reviews) ✓ Verified | 8.2 (264 reviews) | 

#### Reporting & Analytics

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Financial Statements** | 9.3 (46 reviews) ✓ Verified | 8.3 (349 reviews) | 
| **Custom Reporting** | 9.1 (43 reviews) ✓ Verified | 8.0 (369 reviews) | 
| **Budgeting / Forecasting** | 9.3 (37 reviews) ✓ Verified | 8.0 (305 reviews) | 
| **Dashboards** | 9.1 (44 reviews) | 8.1 (335 reviews) | 

#### Platform

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customization** | 9.1 (36 reviews) ✓ Verified | 8.0 (359 reviews) | 
| **Workflow Capability** | 9.0 (36 reviews) | 8.1 (334 reviews) | 
| **User, Role, and Access Management** | 9.0 (38 reviews) ✓ Verified | 8.2 (367 reviews) | 
| **Internationalization** | 8.9 (31 reviews) ✓ Verified | 8.1 (276 reviews) | 
| **Performance and Reliability** | 9.2 (42 reviews) ✓ Verified | 8.2 (364 reviews) | 
| **Output Document Generation** | 8.9 (40 reviews) ✓ Verified | 7.9 (346 reviews) | 

#### Integration

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Data Import and Export Tools** | 9.1 (37 reviews) ✓ Verified | 8.2 (363 reviews) | 
| **Integration APIs** | 8.7 (30 reviews) | 8.0 (290 reviews) | 
| **Breadth of Partner Applications** | 8.8 (29 reviews) | 8.1 (279 reviews) | 

#### Cash Flow

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 8.7 (166 reviews) | 
| **Income and Expenses** | 8.6 (6 reviews) ✓ Verified | 8.7 (171 reviews) | 
| **File Exports** | Not enough data | 8.9 (170 reviews) | 

#### Budgeting & Forecasting

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Budgeting / Forecasting** | 9.3 (37 reviews) ✓ Verified | 8.0 (305 reviews) | 
| **Data Import** | Not enough data | 8.9 (168 reviews) | 
| **Versioning** | Not enough data | 8.6 (162 reviews) | 
| **Historical Data** | 9.7 (5 reviews) ✓ Verified | 8.7 (168 reviews) | 

#### Revenue

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Revenue Types** | 8.9 (6 reviews) ✓ Verified | 8.6 (168 reviews) | 
| **Revenue Allocation** | 8.3 (5 reviews) ✓ Verified | 8.7 (169 reviews) | 
| **Scheduling** | Feature Not Available | 8.6 (162 reviews) | 

#### Payroll

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Direct Deposit** | Feature Not Available | 8.5 (160 reviews) | 
| **Check/W-2 Printing** | Feature Not Available | 8.4 (161 reviews) | 
| **Tax Calculation** | Not enough data | 8.6 (164 reviews) | 
| **Reporting and Dashboards** | 8.7 (5 reviews) ✓ Verified | 8.7 (168 reviews) | 

#### AI

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Data Extraction** | Not enough data | 8.4 (106 reviews) | 
| **Invoice Processing** | Not enough data | 8.4 (106 reviews) | 
| **Expense Management** | Not enough data | 8.5 (105 reviews) | 
| **Fraud Detection** | Not enough data | 8.2 (106 reviews) | 
| **Tax Compliance** | Not enough data | 8.3 (105 reviews) | 
| **Support Chatbots** | Not enough data | 8.0 (106 reviews) | 
| **Bank Reconciliations** | Not enough data | 8.6 (107 reviews) | 
| **Report Generation** | Not enough data | 8.6 (106 reviews) | 
| **Customizable Alerts** | Not enough data | 8.4 (106 reviews) | 
| **Predictive Analytics** | Not enough data | 8.3 (108 reviews) | 

#### Mobile Applications - Accounting

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Cloud Integration** | Not enough data | 8.5 (50 reviews) | 
| **Notifications** | Not enough data | 8.8 (50 reviews) | 
| **UI** | Not enough data | 8.5 (49 reviews) | 
| **Offline** | Not enough data | 8.1 (50 reviews) | 
| **Expense Tracking** | Not enough data | 8.4 (48 reviews) | 
| **Invoice Management** | Not enough data | 8.6 (51 reviews) | 

#### Agentic AI - Accounting

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (22 reviews) | 

### Discrete ERP

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | 8.9/10 | 61 |

#### Accounting

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 9.1 (49 reviews) | 
| **AP Automation** | Not enough data | 8.9 (47 reviews) | 
| **AR Automation** | Not enough data | 9.1 (47 reviews) | 
| **Journal Entries** | Not enough data | 8.8 (49 reviews) | 
| **Tags & Dimensions** | Not enough data | 9.1 (49 reviews) | 
| **Cash Management** | Not enough data | 9.0 (49 reviews) | 
| **Payment Batches** | Not enough data | 9.0 (49 reviews) | 
| **Payments Scheduling** | Not enough data | 9.0 (47 reviews) | 
| **Payment Settlements** | Not enough data | 9.1 (49 reviews) | 
| **Payment Methods** | Not enough data | 9.0 (49 reviews) | 

#### Inventory & Warehouse

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 8.9 (47 reviews) | 
| **Inventory Costing** | Not enough data | 9.1 (46 reviews) | 
| **Product Master** | Not enough data | 8.8 (47 reviews) | 
| **Inventory Forecasting** | Not enough data | 9.0 (46 reviews) | 
| **Integrations** | Not enough data | 8.7 (45 reviews) | 

#### Purchasing

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Demand** | Not enough data | 9.0 (45 reviews) | 
| **Purchase Orders** | Not enough data | 9.1 (48 reviews) | 
| **In Transit** | Not enough data | 8.2 (46 reviews) | 
| **Receiving** | Not enough data | 8.7 (48 reviews) | 

#### Sales & Marketing

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customer Master** | Not enough data | 8.9 (45 reviews) | 
| **ATP** | Not enough data | 8.9 (44 reviews) | 
| **Order History** | Not enough data | 9.0 (47 reviews) | 
| **Returns** | Not enough data | 8.9 (45 reviews) | 
| **Credit Limits** | Not enough data | 8.9 (45 reviews) | 
| **Pricing & Discounts** | Not enough data | 9.0 (45 reviews) | 

#### Manufacturing

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **WIP** | Not enough data | 8.7 (43 reviews) | 
| **Work Orders** | Not enough data | 9.0 (43 reviews) | 
| **MRP** | Not enough data | 8.6 (43 reviews) | 
| **BOM** | Not enough data | 8.9 (42 reviews) | 
| **MPS** | Not enough data | 8.9 (43 reviews) | 
| **Shop Floor** | Not enough data | 8.8 (42 reviews) | 

#### Quality Management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inspections** | Not enough data | 8.9 (43 reviews) | 
| **Rework** | Not enough data | 8.4 (43 reviews) | 
| **Waste** | Not enough data | 8.6 (44 reviews) | 
| **Defects** | Not enough data | 8.6 (43 reviews) | 

#### Distribution

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Picking & Packing** | Not enough data | 9.0 (44 reviews) | 
| **Shipping** | Not enough data | 8.7 (43 reviews) | 
| **Tracking** | Not enough data | 8.9 (43 reviews) | 

#### HR

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Payroll** | Not enough data | 8.6 (42 reviews) | 
| **Workforce Management** | Not enough data | 8.8 (41 reviews) | 
| **Time & Attendance** | Not enough data | 8.7 (42 reviews) | 

#### Generative AI 

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (26 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (27 reviews) | 

#### Agentic AI - Discrete ERP

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 9.6 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.2 (16 reviews) | 
| **Decision Making** | Not enough data | 9.2 (16 reviews) | 

### Distribution ERP

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | 8.9/10 | 120 |

#### Accounting 

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 8.9 (105 reviews) | 
| **AP Automation** | Not enough data | 8.8 (103 reviews) | 
| **AR Automation** | Not enough data | 8.9 (104 reviews) | 
| **Journal Entries** | Not enough data | 9.0 (103 reviews) | 
| **Tags & Dimensions** | Not enough data | 8.9 (103 reviews) | 
| **Cash Management** | Not enough data | 8.9 (103 reviews) | 
| **Payment Batches** | Not enough data | 8.8 (93 reviews) | 
| **Payments Scheduling** | Not enough data | 9.0 (100 reviews) | 
| **Payment Settlements** | Not enough data | 8.7 (98 reviews) | 
| **Payment Methods** | Not enough data | 9.1 (99 reviews) | 

#### Inventory

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 9.0 (105 reviews) | 
| **Inventory Costing** | Not enough data | 8.9 (103 reviews) | 
| **Product Master** | Not enough data | 8.9 (106 reviews) | 
| **Inventory Forecasting** | Not enough data | 8.7 (104 reviews) | 
| **Integrations** | Not enough data | 9.0 (105 reviews) | 

#### Warehousing

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Locations** | Not enough data | 8.9 (103 reviews) | 
| **Multi-Warehouse** | Not enough data | 8.8 (103 reviews) | 
| **Third-Party** | Not enough data | 8.6 (99 reviews) | 

#### Purchasing

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Demand** | Not enough data | 8.9 (103 reviews) | 
| **Purchase Orders** | Not enough data | 9.0 (104 reviews) | 
| **In Transit** | Not enough data | 8.8 (104 reviews) | 
| **Receiving** | Not enough data | 9.0 (104 reviews) | 

#### Sales & Marketing

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customer Master** | Not enough data | 8.8 (106 reviews) | 
| **ATP** | Not enough data | 8.8 (100 reviews) | 
| **Order History** | Not enough data | 8.9 (103 reviews) | 
| **Returns** | Not enough data | 8.9 (100 reviews) | 
| **Credit Limits** | Not enough data | 8.9 (101 reviews) | 
| **Pricing & Discounts** | Not enough data | 8.9 (102 reviews) | 

#### Assembly

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **BOM** | Not enough data | 8.9 (97 reviews) | 
| **Kitting** | Not enough data | 8.6 (97 reviews) | 
| **Disassembly** | Not enough data | 8.5 (97 reviews) | 

#### Logistics 

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Picking & Packing** | Not enough data | 8.9 (97 reviews) | 
| **Packaging** | Not enough data | 8.6 (99 reviews) | 
| **Shipping** | Not enough data | 8.8 (100 reviews) | 
| **Routing** | Not enough data | 8.8 (99 reviews) | 
| **Tracking** | Not enough data | 9.1 (98 reviews) | 

#### HR

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Payroll** | Not enough data | 8.9 (95 reviews) | 
| **Workforce Management** | Not enough data | 8.9 (95 reviews) | 
| **Time & Attendance** | Not enough data | 8.8 (93 reviews) | 

#### Generative AI

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.2 (36 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (35 reviews) | 

#### Agentic AI - Distribution ERP

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.6 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 9.6 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (17 reviews) | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | 8.4/10 | 324 |

#### Accounting

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AP Automation** | Not enough data | 8.3 (269 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 8.2 (267 reviews) ✓ Verified | 
| **Audit Trail** | Not enough data | 8.3 (264 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | Not enough data | 8.2 (263 reviews) ✓ Verified | 
| **Collections Automation** | Not enough data | 8.3 (259 reviews) ✓ Verified | 
| **Financial Statements** | Not enough data | 8.6 (266 reviews) ✓ Verified | 
| **Invoice Customization** | Not enough data | 8.5 (269 reviews) ✓ Verified | 
| **Journal Entries** | Not enough data | 8.6 (261 reviews) ✓ Verified | 
| **Monitor Cash Positions** | Not enough data | 8.5 (254 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | Not enough data | 8.4 (256 reviews) ✓ Verified | 
| **Payment Processing** | Not enough data | 8.6 (257 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | 8.5 (256 reviews) ✓ Verified | 
| **Reconciliations** | Not enough data | 8.4 (256 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 8.5 (253 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | 8.5 (237 reviews) | 
| **Payment Batches** | Not enough data | 8.5 (234 reviews) | 
| **Payment Settlements ** | Not enough data | 8.6 (236 reviews) | 
| **Payment Methods** | Not enough data | 8.6 (240 reviews) | 

#### Back Office

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Allocation** | Not enough data | 8.5 (245 reviews) ✓ Verified | 
| **Asset Register** | Not enough data | 8.4 (245 reviews) ✓ Verified | 
| **Lean Management** | Not enough data | 8.2 (239 reviews) ✓ Verified | 
| **Maintenance** | Not enough data | Feature Not Available | 
| **Organization Management** | Not enough data | 8.4 (247 reviews) ✓ Verified | 
| **Payroll** | Not enough data | 8.3 (230 reviews) ✓ Verified | 
| **Portfolio Mix** | Not enough data | 8.3 (232 reviews) | 
| **Purchase Orders** | Not enough data | 8.7 (248 reviews) ✓ Verified | 
| **Requisition** | Not enough data | 8.5 (234 reviews) ✓ Verified | 
| **Shift Scheduling** | Not enough data | 8.3 (237 reviews) ✓ Verified | 
| **Sourcing** | Not enough data | 8.2 (234 reviews) ✓ Verified | 
| **Status** | Not enough data | 8.4 (236 reviews) ✓ Verified | 
| **Time & Attendance Tracking** | Not enough data | 8.2 (231 reviews) ✓ Verified | 
| **Warranty Management** | Not enough data | Feature Not Available | 

#### Front Office

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **ATP** | Not enough data | 8.5 (231 reviews) ✓ Verified | 
| **Checkout Process** | Not enough data | 8.3 (230 reviews) ✓ Verified | 
| **Configuration Rules** | Not enough data | 8.3 (231 reviews) ✓ Verified | 
| **Contact & Account Management** | Not enough data | 8.4 (250 reviews) ✓ Verified | 
| **Customer Portal** | Not enough data | Feature Not Available | 
| **Field Service Booking** | Not enough data | Feature Not Available | 
| **Field Service Dispatch** | Not enough data | Feature Not Available | 
| **Product & Price List Management** | Not enough data | 8.5 (240 reviews) ✓ Verified | 
| **Product Catalog** | Not enough data | 8.6 (231 reviews) | 
| **Promotions and Discounts** | Not enough data | 8.3 (233 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.5 (239 reviews) ✓ Verified | 
| **Returns / Refunds** | Not enough data | 8.4 (235 reviews) ✓ Verified | 
| **Storefront Design Tools** | Not enough data | Feature Not Available | 
| **Territory & Quota Management** | Not enough data | 8.4 (226 reviews) ✓ Verified | 
| **Tickets** | Not enough data | Feature Not Available | 
| **Visual Configuration** | Not enough data | Feature Not Available | 

#### Integration

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Breadth of Partner Applications** | Not enough data | 8.4 (233 reviews) ✓ Verified | 
| **Data Import and Export Tools** | Not enough data | 8.5 (244 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.5 (235 reviews) ✓ Verified | 

#### Logistics

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Centralized Inventory Database** | Not enough data | 8.5 (240 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 8.2 (224 reviews) ✓ Verified | 
| **Inventory Forecasting** | Not enough data | 8.4 (225 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | Not enough data | 8.5 (238 reviews) ✓ Verified | 
| **Inventory Reporting** | Not enough data | 8.5 (228 reviews) ✓ Verified | 
| **Inventory Tracking / Ordering** | Not enough data | 8.6 (233 reviews) ✓ Verified | 
| **Picking Methods** | Not enough data | 8.4 (225 reviews) ✓ Verified | 
| **Picking Planning** | Not enough data | 8.4 (225 reviews) ✓ Verified | 
| **Receiving** | Not enough data | 8.6 (230 reviews) ✓ Verified | 
| **Shipping Options** | Not enough data | 8.5 (225 reviews) ✓ Verified | 

#### Platform

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Customization** | Not enough data | 8.5 (242 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.4 (233 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.4 (228 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.3 (241 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.6 (245 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.5 (237 reviews) ✓ Verified | 

#### Production

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **BOM** | Not enough data | 8.4 (229 reviews) ✓ Verified | 
| **Defects** | Not enough data | 8.1 (223 reviews) ✓ Verified | 
| **Identify Demand** | Not enough data | 8.5 (224 reviews) ✓ Verified | 
| **Inspections** | Not enough data | 8.4 (221 reviews) ✓ Verified | 
| **Manage Resources** | Not enough data | 8.5 (229 reviews) ✓ Verified | 
| **MPS** | Not enough data | 8.4 (216 reviews) ✓ Verified | 
| **MRP** | Not enough data | 8.4 (221 reviews) ✓ Verified | 
| **Production Plans** | Not enough data | 8.5 (223 reviews) ✓ Verified | 
| **Rework** | Not enough data | 8.4 (218 reviews) ✓ Verified | 
| **Shop Floor** | Not enough data | 8.3 (218 reviews) ✓ Verified | 
| **Waste** | Not enough data | 8.1 (220 reviews) ✓ Verified | 
| **WIP** | Not enough data | 8.4 (218 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Custom Reporting** | Not enough data | 8.5 (239 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.6 (237 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.6 (238 reviews) ✓ Verified | 

#### Generative AI

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (93 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (96 reviews) | 

#### Agentic AI - ERP Systems

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Decision Making** | Not enough data | 8.2 (30 reviews) | 

### Inventory Control

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | 9.3/10 | 39 |
| **Microsoft Dynamics 365 Business Central** | N/A | N/A |

#### Multichannel inventory management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Warehouse Inventory Transfer** | Not enough data | Not enough data | 
| **Multichannel Inventory Syncing** | 9.3 (5 reviews) | Not enough data | 
| **Multi-Warehouse Routing** | Not enough data | Not enough data | 

#### 3PL inventory management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Client management** | 9.3 (5 reviews) | Not enough data | 
| **Marketplace connections** | Not enough data | Not enough data | 
| **3PL inventory tracking** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Inventory Tracking** | 9.3 (5 reviews) | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | 
| **Product Master** | 9.7 (5 reviews) | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Inventory Management Platform Features

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Centralized Inventory Database** | 9.3 (26 reviews) | Not enough data | 
| **Inventory Level Dashboards** | Feature Not Available | Not enough data | 
| **Stock History Reporting** | 9.1 (25 reviews) | Not enough data | 
| **Low Stock Notifications** | 9.1 (25 reviews) | Not enough data | 
| **Bundles, Kits, & Variants** | 9.1 (24 reviews) | Not enough data | 
| **Asset Tracking** | 9.3 (14 reviews) | Not enough data | 
| **Inventory Forecasting** | Feature Not Available | Not enough data | 
| **eCommerce Integrations** | 9.1 (20 reviews) | Not enough data | 
| **Accounting Integrations** | 9.4 (25 reviews) | Not enough data | 
| **Data Exporting / Importing** | 9.0 (27 reviews) | Not enough data | 

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | N/A | N/A |

#### Order Entry

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Entry** | Not enough data | Not enough data | 
| **Register** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

#### Order Tracking

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Shipping** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 
| **Backorder** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Stock Levels** | Not enough data | Not enough data | 
| **Flow Of Goods** | Not enough data | Not enough data | 
| **Reserving Goods** | Not enough data | Not enough data | 

#### Customer Management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Order Status** | Not enough data | Not enough data | 
| **Information Access** | Not enough data | Not enough data | 
| **Email Notifications** | Not enough data | Not enough data | 

#### Subscription Management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Payment Data** | Not enough data | Not enough data | 
| **Payment Gateway** | Not enough data | Not enough data | 
| **Billing** | Not enough data | Not enough data | 
| **Automatic Payments** | Not enough data | Not enough data | 

#### Agentic AI - Order Management

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **CustomBooks™** | N/A | N/A |
| **Microsoft Dynamics 365 Business Central** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Accounting Software](https://www.g2.com/categories/accounting)

**Unique to CustomBooks™ (2):** [Order Management Software](https://www.g2.com/categories/order-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)

**Unique to Microsoft Dynamics 365 Business Central (3):** [Distribution ERP Software](https://www.g2.com/categories/distribution-erp), [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [ERP Systems](https://www.g2.com/categories/erp-systems)


---
## Reviewer Demographics

### By Company Size

| Segment | CustomBooks™ | Microsoft Dynamics 365 Business Central | 
|---|---|---|
| **Small-Business** | 58.6% | 23.5% | 
| **Mid-Market** | 28.6% | 55.5% | 
| **Enterprise** | 12.9% | 21.0% | 

### By Industry

#### CustomBooks™

- **Accounting:** 29.0%
- **Banking:** 7.2%
- **Government Administration:** 4.3%
- **Marketing and Advertising:** 4.3%
- **Arts and Crafts:** 2.9%
- **Hospitality:** 2.9%
- **Retail:** 2.9%
- **Financial Services:** 2.9%
- **Music:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 37.7%

#### Microsoft Dynamics 365 Business Central

- **Information Technology and Services:** 14.0%
- **Accounting:** 8.3%
- **Computer Software:** 4.8%
- **Telecommunications:** 4.8%
- **Financial Services:** 3.2%
- **Manufacturing:** 3.1%
- **Retail:** 2.8%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Consumer Goods:** 2.4%
- **Construction:** 2.4%
- **Other:** 51.6%

---
## Alternatives

### Alternatives to CustomBooks™

- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3852 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1679 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4270 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (978 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews)
- [Wave](https://www.g2.com/products/wave/reviews) — 4.3/5 stars (326 reviews)
- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1766 reviews)
- [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) — 4.3/5 stars (1058 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews)

### Alternatives to Microsoft Dynamics 365 Business Central

- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1058 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [SAP Business ByDesign](https://www.g2.com/products/sap-business-bydesign/reviews) — 4.0/5 stars (190 reviews)
- [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (541 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4270 reviews)
- [Sage X3](https://www.g2.com/products/sage-x3/reviews) — 3.8/5 stars (52 reviews)
- [Infor LN](https://www.g2.com/products/infor-ln/reviews) — 3.9/5 stars (92 reviews)

---
## Top Discussions

### CustomBooks™

- Title: [How can i increase the safety protocol placed?](https://www.g2.com/discussions/33870-how-can-i-increase-the-safety-protocol-placed) — 2 comments, 1 upvote
  > **Top comment:** "Hi Aditya, I'm not sure what you are asking but if you'd like to email help@accountingsuite.com we can get you sorted"

### Microsoft Dynamics 365 Business Central

- Title: [What is Microsoft Dynamics 365 used for?](https://www.g2.com/discussions/microsoft-dynamics-365-business-central-what-is-microsoft-dynamics-365-used-for) — 2 comments
  > **Top comment:** "Microsoft Dynamics 365 is an ERP which covers all the aspects of a business like payable, Receivables, expenses and payroll, HR."
- Title: [What is the use of Microsoft Dynamics NAV?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-dynamics-nav) — 2 comments
  > **Top comment:** "Suitable for food manufacturers where batch manufacturing and recipes creation make things simpler and fun. "
- Title: [What is the difference between Dynamics 365 and Business Central?](https://www.g2.com/discussions/what-is-the-difference-between-dynamics-365-and-business-central) — 1 comment
  > **Top comment:** "Dynamics 365 is a family of products. Business Central is an SMB oriented ERP , formerly named Navision or Dynamics NAV"
- Title: [Yes it's has easy accesible and lots of accounting features](https://www.g2.com/discussions/36587-yes-it-s-has-easy-accesible-and-lots-of-accounting-features) — 1 comment
  > **Top comment:** "There are so many benefits that come from accrual accounting. It is extremely effective regarding monitoring or controlling financial activities as well as..."
- Title: [Is there an easy way to get the year end closing to go more smoothly?](https://www.g2.com/discussions/32400-is-there-an-easy-way-to-get-the-year-end-closing-to-go-more-smoothly) — 1 comment, 1 upvote
  > **Top comment:** "Can you provide more information about what is not smooth now and what would make it smoother? "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/custombooks-vs-microsoft-microsoft-dynamics-365-business-central)