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Compare Custify and Startdeliver 
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At a Glance
Market Segments
Small-Business (63.3% of reviews)
Small-Business (81.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at €695.00 Per Month
Custify
Star Rating
(472)4.7 out of 5
Market Segments
Small-Business (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CustifyStartdeliver
Star Rating
(42)4.5 out of 5
Market Segments
Small-Business (81.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €695.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Custify excels in its Customer Health Scores with a rating of 9.3, indicating a robust system for monitoring customer engagement and satisfaction, while Startdeliver, with a score of 9.1, is slightly behind but still offers solid customer monitoring capabilities.
- Reviewers mention that Custify's Playbooks feature is highly rated at 9.3, providing users with effective strategies for customer engagement, whereas Startdeliver's Playbooks score of 7.4 suggests it may lack some depth in this area, leading to less effective customer interaction strategies.
- G2 users highlight Custify's superior Quality of Support with a score of 9.6, which indicates a strong commitment to customer service, compared to Startdeliver's 9.5, which, while still high, may not provide the same level of responsiveness and assistance.
- Users on G2 report that Custify's Customization options are rated at 8.9, allowing for a more tailored user experience, while Startdeliver's score of 8.1 suggests it may offer fewer customization features, potentially limiting user adaptability.
- Reviewers mention that Custify's Scalability is rated at 9.0, making it a better choice for businesses anticipating growth, while Startdeliver's score of 8.9 indicates it may not scale as effectively, which could be a concern for expanding businesses.
- Users say that Custify's Performance & Reliability score of 9.2 reflects its strong uptime and consistent performance, while Startdeliver's 9.5, although higher, may not significantly impact user experience, as both products are generally reliable.
Pricing
Entry-Level Pricing
Custify
No pricing availableStartdeliver
Giga
Starting at €695.00
Per Month
Empower your scaling team with a robust suite of tools designed to supercharge Customer Success.
- Includes 5 Main Users
- Includes 5 Lite Users
- Includes Unlimited Apps
Free Trial
Custify
No trial information availableStartdeliver
No trial information availableRatings
Meets Requirements
9.0
367
8.4
28
Ease of Use
9.1
411
8.7
28
Ease of Setup
8.6
223
7.4
26
Ease of Admin
9.0
138
8.4
21
Quality of Support
9.6
349
9.3
28
Has the product been a good partner in doing business?
9.5
138
9.6
20
Product Direction (% positive)
9.4
362
9.6
26
Features by Category
Customer Information
9.3
334
|
Verified
8.5
21
9.4
334
|
Verified
8.5
21
8.8
338
|
Verified
8.2
21
9.2
330
|
Verified
7.0
18
9.3
332
|
Verified
8.0
22
8.8
321
|
Verified
7.8
21
8.1
228
5.7
17
Predictions
8.9
296
|
Verified
7.9
20
8.4
298
|
Verified
7.8
21
8.9
302
|
Verified
7.3
20
7.5
174
4.9
15
Platform
8.6
292
|
Verified
7.9
21
8.9
318
|
Verified
8.0
21
8.5
222
|
Verified
7.8
21
8.8
310
|
Verified
8.2
21
8.8
322
|
Verified
7.7
20
8.8
325
|
Verified
7.7
21
9.0
312
|
Verified
8.5
21
9.3
299
|
Verified
8.6
20
9.2
325
|
Verified
9.0
21
9.0
320
|
Verified
8.7
20
Generative AI
7.7
127
Not enough data
7.9
125
Not enough data
Agentic AI - Customer Success
8.5
11
Not enough data
8.8
11
Not enough data
9.0
12
Not enough data
8.9
11
Not enough data
8.5
11
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
9.3
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
Intelligence
7.1
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Sales Team
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.3
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
9.4
12
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
9.4
16
Not enough data
8.7
17
Not enough data
Platform Data
8.4
16
Not enough data
8.4
16
Not enough data
8.8
17
Not enough data
9.0
16
Not enough data
Platform Additional Functionality
8.4
15
Not enough data
8.9
14
Not enough data
9.0
14
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.8
8
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
6.7
7
Not enough data
Customization
8.6
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
Generative AI
7.4
7
Not enough data
8.3
7
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
8.8
20
Not enough data
8.6
20
Not enough data
8.9
20
Not enough data
Project Tracking
7.5
19
Not enough data
7.7
18
Not enough data
8.0
19
Not enough data
9.0
19
Not enough data
8.3
18
Not enough data
Customer Engagement
8.3
18
Not enough data
8.3
18
Not enough data
8.0
18
Not enough data
8.1
18
Not enough data
8.3
18
Not enough data
Categories
Categories
Shared Categories
Custify and Startdeliver are categorized as Customer Success
Unique Categories
Startdeliver has no unique categories
Reviews
Reviewers' Company Size
Custify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Startdeliver
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
47.4%
Information Technology and Services
15.0%
Marketing and Advertising
10.2%
Events Services
1.7%
Internet
1.5%
Other
24.1%
Computer Software
47.6%
Information Technology and Services
16.7%
Marketing and Advertising
11.9%
Education Management
7.1%
Logistics and Supply Chain
4.8%
Other
11.9%
Alternatives
Discussions
Where is my data stored?
1 Comment
PW
Your data is stored in a data center either within the European Union or in the US, depending on your preference. Read more
How do we get started?
1 Comment
PW
Simply head to http://custify.com and subscribe for a demoRead more
Can I send unlimited customer data into Custify?
1 Comment
PW
Data storage and data retention depends on the plan that you choose. Read more
Startdeliver has no discussions with answers
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