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At a Glance
Market Segments
Small-Business (63.2% of reviews)
Small-Business (56.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at €569.00
Custify
Star Rating
(472)4.7 out of 5
Market Segments
Small-Business (63.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CustifySkalin
Star Rating
(31)4.9 out of 5
Market Segments
Small-Business (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €569.00
Learn more about SkalinSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Custify excels in its Quality of Support with a score of 9.6, while Skalin achieves a perfect score of 10.0, indicating that Skalin may provide more comprehensive support options, as reviewers mention faster response times and more helpful resources.
- Reviewers mention that Custify's Ease of Setup is rated at 8.3, which is significantly lower than Skalin's 9.7. Users on G2 highlight that Skalin's onboarding process is more intuitive and streamlined, making it easier for new users to get started.
- G2 users note that Custify's Customer Health Scores feature scores 9.3, which is higher than Skalin's 8.9. Reviewers say that Custify provides more actionable insights into customer engagement, helping businesses proactively manage customer relationships.
- Users say that Skalin shines in Machine Learning capabilities with a score of 9.5 compared to Custify's 7.5. Reviewers mention that Skalin's predictive analytics features are more advanced, allowing for better forecasting and customer behavior predictions.
- Reviewers mention that Custify's Customization options score 8.9, while Skalin's score is slightly lower at 8.1. Users report that Custify allows for more tailored solutions to fit specific business needs, enhancing user experience.
- Users on G2 highlight that Skalin's Performance & Reliability score of 9.7 outshines Custify's 9.2. Reviewers say that Skalin's platform is more stable and responsive, leading to fewer disruptions during critical business operations.
Pricing
Entry-Level Pricing
Custify
No pricing availableSkalin
Scale
Starting at €569.00
Bring your team to the next level
- 360° customer view
- AI-based Health Score
- Tasks management
Free Trial
Custify
No trial information availableSkalin
No trial information availableRatings
Meets Requirements
9.0
366
9.3
27
Ease of Use
9.1
410
9.3
28
Ease of Setup
8.6
222
9.0
24
Ease of Admin
9.1
137
9.4
18
Quality of Support
9.6
348
9.9
27
Has the product been a good partner in doing business?
9.6
137
9.8
18
Product Direction (% positive)
9.4
361
10.0
28
Features by Category
Customer Information
9.3
334
|
Verified
8.6
27
9.4
334
|
Verified
9.6
27
8.8
338
|
Verified
8.9
27
9.2
329
|
Verified
9.3
26
9.3
331
|
Verified
9.3
26
8.8
321
|
Verified
9.2
25
8.1
228
7.5
23
Predictions
8.9
296
|
Verified
8.3
24
8.4
298
|
Verified
7.8
21
8.9
302
|
Verified
9.0
22
7.5
174
8.6
23
Platform
8.6
292
|
Verified
9.0
24
8.9
318
|
Verified
9.0
22
8.5
222
|
Verified
8.9
21
8.9
309
|
Verified
9.2
20
8.8
322
|
Verified
9.3
23
8.8
324
|
Verified
8.9
23
9.0
312
|
Verified
9.3
20
9.3
299
|
Verified
9.1
21
9.2
324
|
Verified
9.4
21
9.0
320
|
Verified
9.6
21
Generative AI
7.7
127
Feature Not Available
7.9
125
7.0
18
Agentic AI - Customer Success
8.5
11
7.7
5
8.8
11
8.3
5
9.0
12
Not enough data
8.9
11
Not enough data
8.5
11
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
9.3
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
Intelligence
7.1
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Sales Team
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.3
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
9.4
12
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
9.4
16
Not enough data
8.7
17
Not enough data
Platform Data
8.4
16
Not enough data
8.4
16
Not enough data
8.8
17
Not enough data
9.0
16
Not enough data
Platform Additional Functionality
8.4
15
Not enough data
8.9
14
Not enough data
9.0
14
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.8
8
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
6.7
7
Not enough data
Customization
8.6
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
Generative AI
7.4
7
Not enough data
8.3
7
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
8.8
20
Not enough data
8.6
20
Not enough data
8.9
20
Not enough data
Project Tracking
7.5
19
Not enough data
7.7
18
Not enough data
8.0
19
Not enough data
9.0
19
Not enough data
8.3
18
Not enough data
Customer Engagement
8.3
18
Not enough data
8.3
18
Not enough data
8.0
18
Not enough data
8.1
18
Not enough data
8.3
18
Not enough data
Categories
Categories
Shared Categories
Custify and Skalin are categorized as Customer Success
Unique Categories
Skalin has no unique categories
Reviews
Reviewers' Company Size
Custify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Skalin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
47.3%
Information Technology and Services
15.0%
Marketing and Advertising
10.2%
Events Services
1.7%
Internet
1.5%
Other
24.2%
Computer Software
50.0%
Information Technology and Services
16.7%
Consumer Services
6.7%
Consulting
3.3%
Transportation/Trucking/Railroad
3.3%
Other
20.0%
Alternatives
Discussions
Where is my data stored?
1 Comment
PW
Your data is stored in a data center either within the European Union or in the US, depending on your preference. Read more
How do we get started?
1 Comment
PW
Simply head to http://custify.com and subscribe for a demoRead more
Can I send unlimited customer data into Custify?
1 Comment
PW
Data storage and data retention depends on the plan that you choose. Read more
Skalin has no discussions with answers
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