Introducing G2.ai, the future of software buying.Try now
Compare Custellence and UXPressia 
At a Glance
Market Segments
Enterprise (54.5% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
$199.00 Per Month
Free
Custellence
Star Rating
(11)4.3 out of 5
Market Segments
Enterprise (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Browse all 3 pricing plansUXPressia
Star Rating
(36)4.5 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansCustellence vs UXPressia
When assessing the two solutions, reviewers found UXPressia easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Custellence.
- Reviewers felt that Custellence meets the needs of their business better than UXPressia.
- When comparing quality of ongoing product support, reviewers felt that UXPressia is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of UXPressia over Custellence.
Pricing
Entry-Level Pricing
Custellence
Collaborate
$199.00
Per Month
For mid-sized teams and departments that needs a flexible tool for collaborating on their customer journeys.
- Unlimited journey maps
- 1 workspace
- Unlimited users
UXPressia
FOREVER FREE
Free
A simple way to get started for teams new to UXPressia. No time limitations.
- 15 tags
- 3 customer journey maps, 3 personas, and 3 impact maps
- Email sharing with 1 user
Free Trial
Custellence
Free Trial is available
UXPressia
Free Trial is available
Ratings
Meets Requirements
9.1
9
8.3
30
Ease of Use
8.7
9
9.0
30
Ease of Setup
9.7
6
9.6
15
Ease of Admin
8.3
6
8.5
10
Quality of Support
8.7
9
9.2
26
Has the product been a good partner in doing business?
8.6
6
9.2
8
Product Direction (% positive)
8.5
8
9.6
29
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.7
8
8.7
20
7.5
8
8.5
19
8.3
7
8.8
21
7.9
7
9.1
17
Feature Not Available
7.4
17
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Collaboration
Not enough data
9.3
5
Not enough data
7.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Hardware
Not enough data
Feature Not Available
Not enough data
9.0
5
Security
Not enough data
7.7
5
Not enough data
8.0
5
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Custellence and UXPressia are categorized as Customer Journey Mapping
Unique Categories
Custellence is categorized as Diagramming
UXPressia is categorized as Visual Collaboration Platforms
Reviews
Reviewers' Company Size
Custellence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXPressia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
18.2%
Consulting
9.1%
Telecommunications
9.1%
Management Consulting
9.1%
Machinery
9.1%
Other
45.5%
Higher Education
13.9%
Consulting
11.1%
Education Management
11.1%
Design
11.1%
Information Technology and Services
8.3%
Other
44.4%
Alternatives
Discussions
What is Custellence used for?
1 Comment
PG
Custellence helps businesses create customer journey maps to understand interactions and improve experiences.Read more
Custellence has no more discussions with answers
How do you use Uxpressia?
1 Comment
US
You sign up, create your first journey mapping or personas project and start working.
With a PRO account, there are almost no limits to your mapping...Read more
How do I create a customer journey map online?
1 Comment
US
With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not...Read more
How do you create a customer journey map in UX?
1 Comment
US
Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
