Introducing G2.ai, the future of software buying.Try now
Compare Custellence and Sketch 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Anima
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Base5
Visit Website
At a Glance
Market Segments
Enterprise (54.5% of reviews)
Small-Business (52.9% of reviews)
Entry-Level Pricing
$199.00 Per Month
Free
Custellence
Star Rating
(11)4.3 out of 5
Market Segments
Enterprise (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Browse all 3 pricing plansSketch
Star Rating
(1,215)4.5 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sketch excels in its editing tools, with a score of 9.0, making it a favorite for designers who need precise control over their designs. In contrast, Custellence's editing tools received a lower score, indicating less satisfaction among users.
- Reviewers mention that Sketch's exporting capabilities are robust, scoring 9.0, which allows for seamless sharing of designs. Custellence, while offering exporting features, does not match this level of functionality, leading to some frustration among users who require more versatile options.
- G2 users highlight that Custellence shines in ease of setup, achieving a perfect score of 10.0, which is particularly beneficial for teams looking to get started quickly. Sketch, while still user-friendly, scored slightly lower at 9.2, indicating a more complex initial setup process.
- Users on G2 report that Sketch's multi-user access and collaboration features are effective, scoring 8.1, but Custellence outperforms it with a focus on collaboration, which is essential for teams working together on projects.
- Reviewers mention that Custellence's quality of support is highly rated at 9.0, providing users with reliable assistance when needed. In comparison, Sketch's support scored lower at 8.3, suggesting that users may experience longer wait times or less comprehensive help.
- Users say that both products have their strengths, but Sketch's modeling tools scored 8.8, indicating a strong capability for creating detailed designs, while Custellence's similar tools did not receive as high a rating, suggesting a potential area for improvement.
Pricing
Entry-Level Pricing
Custellence
Collaborate
$199.00
Per Month
For mid-sized teams and departments that needs a flexible tool for collaborating on their customer journeys.
- Unlimited journey maps
- 1 workspace
- Unlimited users
Sketch
30 day trial
Free
- Fully featured Trial. Download to get started: https://www.sketch.com/downloads/ma
- Design, prototype and illustrate
- Collaborate in real-time
Free Trial
Custellence
Free Trial is available
Sketch
Free Trial is available
Ratings
Meets Requirements
9.1
9
8.8
1,088
Ease of Use
8.7
9
8.9
1,092
Ease of Setup
9.7
6
9.2
188
Ease of Admin
8.3
6
8.9
160
Quality of Support
8.7
9
8.3
736
Has the product been a good partner in doing business?
8.6
6
9.0
131
Product Direction (% positive)
8.5
8
8.7
1,072
Features by Category
Platform Basics
7.7
8
Not enough data
7.5
8
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
11
Not enough data
7.9
11
Not enough data
8.2
11
Not enough data
8.9
12
Platform Additional Functionality
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
8.3
12
Not enough data
7.6
11
Agentic AI - Prototyping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
8.6
11
Platform Additional Functionality
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
8.5
12
Platform Basics
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Platform Basics - Software Design Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Platform Additional Functionality - Software Design Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Custellence and Sketch are categorized as Diagramming
Reviews
Reviewers' Company Size
Custellence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sketch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
18.2%
Consulting
9.1%
Telecommunications
9.1%
Management Consulting
9.1%
Machinery
9.1%
Other
45.5%
Design
17.7%
Computer Software
14.8%
Information Technology and Services
10.4%
Internet
9.6%
Marketing and Advertising
8.2%
Other
39.3%
Alternatives
Discussions
What is Custellence used for?
1 Comment
PG
Custellence helps businesses create customer journey maps to understand interactions and improve experiences.Read more
Custellence has no more discussions with answers
Is sketch for windows coming soon?
3 Comments
LF
Sketch itself is for Mac only. However, there is a browser version (web-app) that let's you explore and handoff existing (uploaded) Sketch files, plus an app...Read more
Can I use this to build simple apps views?
2 Comments
MO
It's an excellent piece of software for designing or prototyping. Figma is a good alternative.Read more
What is sketch software used for?
2 Comments
LF
Creating Apps, Websites, logos and much more. With a main focus on UX and UI designRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
