# Culture Amp vs Qualtrics Customer Experience Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Culture Amp excels in user experience, with many praising its intuitive interface and ease of use. Users highlighted features like AI-driven comment summarization during engagement surveys, which significantly enhances the review process.
- **According to verified reviews** , Qualtrics Customer Experience is appreciated for its flexibility, allowing users to tailor their experience without being overwhelmed by unnecessary features. This adaptability is particularly beneficial for teams that want to start simple and expand their usage over time.
- **Reviewers mention** that Culture Amp's implementation process is notably quick and straightforward, with users emphasizing the effective onboarding support they received. This has helped teams quickly align on goals and maintain accountability.
- **Users say** that while Qualtrics Customer Experience offers a robust set of features, some find it slightly more complex to navigate initially. However, its ability to integrate with various data sources through APIs is a significant advantage for organizations looking to streamline feedback collection.
- **Reviewers highlight** Culture Amp's strong support system, noting that the assistance provided before, during, and after surveys is exceptional. This level of support contributes to a positive overall experience, making users feel valued and supported.
- **According to recent feedback** , Qualtrics Customer Experience stands out for its innovative feedback collection methods, such as passive listening posts. This feature allows organizations to gather insights without requiring direct input, which can lead to a more comprehensive understanding of customer sentiment.



| | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,581 | 751 | 
| **Largest Market Segment** | Mid-Market (62.9% of reviews) | Enterprise (51.5% of reviews) | 
| **Entry Level Price** | Contact Us 1 Per person, month | Contact Us | 

---
## Top Pros & Cons

### Culture Amp

Pros:
- Ease of Use (280 reviews)
- Helpful (211 reviews)

Cons:
- Missing Features (65 reviews)
- Limited Customization (54 reviews)

### Qualtrics Customer Experience

Pros:
- Ease of Use (18 reviews)
- Analytics (14 reviews)

Cons:
- Complexity (7 reviews)
- Improvement Needed (7 reviews)

---
## Ratings Comparison
| Rating | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
  | **Meets Requirements** | 8.9 (1352 reviews) | 8.6 (602 reviews) | 
  | **Ease of Use** | 9.0 (1400 reviews) | 8.4 (605 reviews) | 
  | **Ease of Setup** | 8.9 (634 reviews) | 7.6 (362 reviews) | 
  | **Ease of Admin** | 8.8 (430 reviews) | 7.9 (349 reviews) | 
  | **Quality of Support** | 9.0 (998 reviews) | 8.5 (569 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (411 reviews) | 8.5 (341 reviews) | 
  | **Product Direction (% positive)** | 9.2 (1374 reviews) | 8.6 (579 reviews) | 

---
## Pricing

### Culture Amp

#### Entry-Level Pricing

Plan: Perform

Price: Contact Us 1 Per person, month

Description: Build high-performing teams with measurable performance, skills training, and goal management.

Key Features:
- Goal or OKR tracking
- Performance reviews (including 360°, peer & manager feedback)
- Employee self reflections

[Browse all 4 editions](https://www.g2.com/products/culture-amp/pricing)

#### Free Trial

No

### Qualtrics Customer Experience

#### Entry-Level Pricing

Plan: Frontline Care

Price: Contact Us

Description: Best for customer experience and contact center leaders who want to retain and upsell more customers

Key Features:
- Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)

[Browse all 4 editions](https://www.g2.com/products/qualtrics-customer-experience/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | 8.3/10 | 86 |

#### Social Analytics

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Competitor Analysis** | Not enough data | 8.2 (59 reviews) | 
| **Follower Analysis** | Not enough data | 8.2 (65 reviews) | 
| **Post Performance** | Not enough data | 8.5 (68 reviews) | 
| **Paid Campaign Tracking** | Not enough data | Not enough data | 
| **Attribution** | Not enough data | Not enough data | 
| **Hashtag Analytics** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Reports & Dashboards

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Report Customizability** | Not enough data | 8.2 (72 reviews) | 
| **Report Exporting** | Not enough data | 8.2 (73 reviews) | 
| **Scalability** | Not enough data | 8.3 (71 reviews) | 
| **White Label** | Not enough data | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | 8.8/10 | 44 |

#### Quality Assurance

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Evaluation** | Not enough data | 9.1 (37 reviews) | 
| **Calibration** | Not enough data | 8.8 (36 reviews) | 
| **Reports** | Not enough data | 8.4 (38 reviews) | 

#### Engagement

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Feedback** | Not enough data | 8.4 (39 reviews) | 
| **Dashboards** | Not enough data | 8.8 (39 reviews) | 
| **Training** | Not enough data | 8.7 (35 reviews) | 

#### Performance

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Integrations** | Not enough data | 8.7 (34 reviews) | 
| **Compliance** | Not enough data | 9.3 (35 reviews) | 

#### Generative AI

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Objectives and Key Results (OKR)

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | 8.0/10 | 98 |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Communication

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Feedback** | 8.8 (96 reviews) | Not enough data | 
| **Confidence Levels** | 8.6 (95 reviews) | Not enough data | 
| **Messaging Integrations** | 7.8 (93 reviews) | Not enough data | 
| **Onboarding** | 8.0 (93 reviews) | Not enough data | 

#### Goal Creation

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Team OKR** | 8.5 (95 reviews) | Not enough data | 
| **Individual OKR** | 8.6 (96 reviews) | Not enough data | 
| **Mind Mapping** | 6.9 (89 reviews) | Not enough data | 
| **Action Item Creation** | 7.8 (90 reviews) | Not enough data | 

#### Agentic AI - Objectives and Key Results (OKR)

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Natural Language Interaction** | 7.6 (14 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (15 reviews) | Not enough data | 

### Career Management

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | 7.9/10 | 449 |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Platform Basics

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Reporting** | 8.0 (374 reviews) | Not enough data | 
| **Interoperability** | 7.6 (353 reviews) | Not enough data | 
| **Performance** | 8.8 (422 reviews) | Not enough data | 

#### Platform Content 

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Employee Tracking** | 8.4 (374 reviews) | Not enough data | 
| **Employee Development** | 8.8 (410 reviews) | Not enough data | 
| **Career Development** | 8.8 (424 reviews) | Not enough data | 

#### Platform Additional Functionality 

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Dashboard** | 8.3 (401 reviews) | Not enough data | 
| **Mobility** | 7.9 (370 reviews) | Not enough data | 
| **Messaging** | 7.3 (357 reviews) | Not enough data | 
| **Task Management** | 7.8 (367 reviews) | Not enough data | 
| **Payment** | 6.4 (312 reviews) | Not enough data | 
| **Portal** | 7.4 (345 reviews) | Not enough data | 
| **Integrations** | 7.5 (338 reviews) | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | 8.4/10 | 138 |

#### Analytics

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 9.1 (111 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (109 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.8 (105 reviews) | 
| **Gamification** | Not enough data | 7.7 (60 reviews) | 

#### Customization

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.4 (94 reviews) | 
| **Multilanguage Support** | Not enough data | 8.4 (101 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.6 (94 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.4 (91 reviews) | 

#### Generative AI

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (11 reviews) | 

#### Agentic AI - Experience Management

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | 8.1/10 | 791 |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Performance reviews

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **360 Reviews** | 8.5 (651 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | 8.0 (598 reviews) ✓ Verified | Not enough data | 
| **Review Status Tracking** | 8.5 (652 reviews) ✓ Verified | Not enough data | 

#### Goals

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Goal-Setting** | 8.7 (716 reviews) ✓ Verified | Not enough data | 
| **Company Goals And OKRs** | 8.2 (660 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Continuous Feedback** | 8.7 (703 reviews) ✓ Verified | Not enough data | 
| **Requesting Feedback** | 8.8 (706 reviews) ✓ Verified | Not enough data | 
| **1-On-1 Meetings** | 8.5 (696 reviews) ✓ Verified | Not enough data | 
| **Public Praise** | 7.4 (549 reviews) | Not enough data | 

#### Data

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Dashboards And Reports** | 8.0 (600 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.0 (597 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Multi-step Planning** | 7.2 (37 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (35 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | 8.3/10 | 132 |

#### Feedback Management

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Tagging** | Not enough data | 8.3 (92 reviews) | 
| **Segmentation** | Not enough data | 8.6 (99 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.3 (118 reviews) | 

#### Feedback Analysis

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.3 (102 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.3 (104 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.7 (103 reviews) | 

#### Feedback Sources

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.3 (94 reviews) | 
| **Surveys** | Not enough data | 9.0 (121 reviews) | 
| **Social Media** | Not enough data | 8.4 (82 reviews) | 
| **Customer Service Channels** | Not enough data | 8.7 (85 reviews) | 

#### Generative AI

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (10 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (10 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | 7.7/10 | 97 |

#### Monitoring & Listening

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Social Measurement** | Not enough data | 8.4 (82 reviews) | 
| **Influencer Identification** | Not enough data | 7.7 (72 reviews) | 
| **Brand Monitoring** | Not enough data | Not enough data | 
| **Keyword Tracking** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Competitor Analysis** | Not enough data | Not enough data | 

#### Agentic AI - Social Media Listening Tools

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Data Management & Analysis

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 7.2 (81 reviews) | 
| **Social Reporting** | Not enough data | 7.8 (83 reviews) | 
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 

### Proactive Customer Retention

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | 8.7/10 | 48 |

#### Platform

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Health Score** | Not enough data | 8.5 (45 reviews) | 
| **Customer Profiles** | Not enough data | 9.1 (45 reviews) | 
| **Notifications** | Not enough data | 8.9 (45 reviews) | 

#### Predictions

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Service Quality Assurance** | Not enough data | 8.9 (44 reviews) | 
| **Analytics** | Not enough data | 8.7 (45 reviews) | 
| **Revenue Impact** | Not enough data | Feature Not Available | 
| **Artificial Intelligence** | Not enough data | 8.4 (44 reviews) | 
| **Sentiment** | Not enough data | 8.9 (46 reviews) | 
| **Retention** | Not enough data | 8.7 (46 reviews) | 

#### Generative AI

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 8.8 (8 reviews) | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | 7.2/10 | 45 |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Reports

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Score Cards** | 7.6 (39 reviews) | Not enough data | 
| **Customizability** | 7.8 (41 reviews) | Not enough data | 
| **Graphs and Charts** | 7.4 (41 reviews) | Not enough data | 
| **Dashboards** | 8.6 (42 reviews) | Not enough data | 

#### Cleaning

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Filtering** | 8.1 (41 reviews) | Not enough data | 
| **Levels of Measurement** | 8.0 (38 reviews) | Not enough data | 
| **Transformation** | 8.2 (37 reviews) | Not enough data | 

#### Generative AI

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **AI Text-to-Image** | 5.6 (37 reviews) | Not enough data | 
| **AI Text Generation** | 5.8 (36 reviews) | Not enough data | 
| **AI Image-to-Text** | 5.1 (35 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | 8.4/10 | 157 |

#### Generative AI

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Mentions** | Not enough data | 8.7 (133 reviews) | 
| **Tickets** | Not enough data | 8.3 (97 reviews) | 
| **Macros** | Not enough data | 8.4 (73 reviews) | 

#### Channels

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Email** | Not enough data | 8.5 (67 reviews) | 
| **Social** | Not enough data | 8.8 (136 reviews) | 
| **Live Chat** | Not enough data | Feature Not Available | 
| **Phone** | Not enough data | Feature Not Available | 
| **Text** | Not enough data | 8.2 (51 reviews) | 

#### Insight

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Surveys** | Not enough data | 8.3 (69 reviews) | 
| **Reporting** | Not enough data | 8.3 (123 reviews) | 
| **Visitor Activity** | Not enough data | 8.1 (50 reviews) | 
| **Help Desk** | Not enough data | Feature Not Available | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Generative AI

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | 8.0/10 | 241 |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Employee Lifecycle Management** | 8.0 (216 reviews) | Not enough data | 
| **Communication** | 8.0 (215 reviews) | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Action Plan** | 8.1 (221 reviews) | Not enough data | 
| **Productivity** | 7.8 (205 reviews) | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Digital Experience Management** | 7.8 (206 reviews) | Not enough data | 
| **Benchmarking** | 8.1 (220 reviews) | Not enough data | 
| **Employee Listening** | 8.2 (215 reviews) | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Performance Management** | 8.4 (217 reviews) | Not enough data | 
| **Learning** | 7.9 (215 reviews) | Not enough data | 
| **Team Building** | 7.5 (206 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | N/A | N/A |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Culture Amp** | 8.3/10 | 872 |
| **Qualtrics Customer Experience** | N/A | N/A |

#### Platform Basics

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Performance Benchmarking** | 8.5 (638 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.5 (696 reviews) | Not enough data | 
| **Interoperability** | 7.8 (548 reviews) | Not enough data | 

#### Platform Content

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Employee Pulse Surveys** | 9.0 (700 reviews) | Not enough data | 
| **Survey Customization** | 8.7 (683 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.4 (627 reviews) | Not enough data | 
| **Science-based templates** | 8.1 (568 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Employee Segmenting** | 8.4 (622 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.4 (627 reviews) | Not enough data | 
| **Peer Recognition** | 8.2 (582 reviews) | Not enough data | 
| **Social Feedback Portal** | 7.6 (529 reviews) | Not enough data | 

#### Platform

| Feature | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Customization ** | 7.9 (691 reviews) | Not enough data | 
| **Integration APIs** | 7.7 (596 reviews) | Not enough data | 
| **Internationalization** | 7.9 (596 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (708 reviews) | Not enough data | 
| **Dashboards** | 8.5 (696 reviews) | Not enough data | 

---
## Categories

**Unique to Culture Amp (6):** [Objectives and Key Results (OKR) Software](https://www.g2.com/categories/objectives-and-key-results-okr), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Career Management Software](https://www.g2.com/categories/career-management), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Qualtrics Customer Experience (9):** [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace), [SAP Store Software](https://www.g2.com/categories/sap-store), [Experience Management Software](https://www.g2.com/categories/experience-management), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Culture Amp | Qualtrics Customer Experience | 
|---|---|---|
| **Small-Business** | 8.9% | 12.7% | 
| **Mid-Market** | 62.9% | 35.8% | 
| **Enterprise** | 28.2% | 51.5% | 

### By Industry

#### Culture Amp

- **Computer Software:** 12.2%
- **Information Technology and Services:** 11.9%
- **Marketing and Advertising:** 10.6%
- **Financial Services:** 7.6%
- **Non-Profit Organization Management:** 3.6%
- **Hospital & Health Care:** 2.5%
- **Insurance:** 2.1%
- **Accounting:** 1.9%
- **Retail:** 1.9%
- **Consulting:** 1.6%
- **Other:** 44.0%

#### Qualtrics Customer Experience

- **Information Technology and Services:** 10.4%
- **Higher Education:** 6.9%
- **Computer Software:** 5.3%
- **Marketing and Advertising:** 5.3%
- **Education Management:** 5.3%
- **Telecommunications:** 4.4%
- **Financial Services:** 4.2%
- **Insurance:** 3.3%
- **Market Research:** 2.8%
- **Banking:** 2.8%
- **Other:** 49.3%

---
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- [Engagedly](https://www.g2.com/products/engagedly/reviews) — 4.3/5 stars (538 reviews)

### Alternatives to Qualtrics Customer Experience

- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4125 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) — 4.7/5 stars (319 reviews)
- [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) — 4.5/5 stars (210 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23519 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1746 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1144 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)

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## Top Discussions

### Culture Amp

- Title: [How much does culture AMP cost?](https://www.g2.com/discussions/how-much-does-culture-amp-cost) — 2 comments
  > **Top comment:** "$24,000 annually"
- Title: [What is Culture Amp used for?](https://www.g2.com/discussions/what-is-culture-amp-used-for) — 1 comment
  > **Top comment:** "Culture Amp is a user-friendly tool that can be used for interactions when doing assessments and evaluations of both yourself and the members of your team...."
- Title: [What does culture AMP do?](https://www.g2.com/discussions/what-does-culture-amp-do) — 1 comment
  > **Top comment:** "Culture Amp provides a platform for performance management, including tracking 1 on 1's, and feedback gathering through surveys or simple requests."
- Title: [How do you make your team comfortable with sharing honest anonymous feedback internally?](https://www.g2.com/discussions/how-do-you-make-your-team-comfortable-with-sharing-honest-anonymous-feedback-internally) — 1 comment, 1 upvote
  > **Top comment:** "Start with team building week for honest feedback about non-work related things. All feedback must contain a positive as well as a growth area "
- Title: [What software does Culture Amp integrate with?](https://www.g2.com/discussions/7660-what-software-does-culture-amp-integrate-with) — 1 comment, 1 upvote
  > **Top comment:** "Slack. And it works very well."

### Qualtrics Customer Experience

- Title: [How do other school districts use the platform?  We are always looking for ways to improve our use.](https://www.g2.com/discussions/15011-how-do-other-school-districts-use-the-platform-we-are-always-looking-for-ways-to-improve-our-use) — 3 comments, 1 upvote
  > **Top comment:** "@shawnwigg on Twitter is an excellent resource on this use case"
- Title: [What does qualtrics software do?](https://www.g2.com/discussions/what-does-qualtrics-software-do) — 1 comment
  > **Top comment:** "It acts an listening agent where you  an build, collect and organise data and gain insights out of the visualised data. 
Provides the summary for next..."
- Title: [Is qualtrics a CRM?](https://www.g2.com/discussions/is-qualtrics-a-crm) — 1 comment
  > **Top comment:** "Not exactly. Though it can be integrated with a lot of CRMs but Qualtrics is a survey tool and helps to collect data and provide feedback. Not a CRM system. "
- Title: [What is a customer experience platform?](https://www.g2.com/discussions/what-is-a-customer-experience-platform) — 1 comment, 1 upvote
  > **Top comment:** "good work "
- Title: [What is qualtrics CX?](https://www.g2.com/discussions/what-is-qualtrics-cx) — 1 comment
  > **Top comment:** "It is their branded name for Customer eXperience, it is a series of tools and automations that allows you to collect and act on data"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/culture-amp-vs-qualtrics-customer-experience)