# Crystal Practice Management vs iTRUST Comparison --- ## AI Generated Summary - **G2 reviewers report** that iTRUST Optical and Optometry Cloud EHR excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Crystal Practice Management. Users appreciate its intuitive design, stating that it is "organized, intuitive, and doesn’t overwhelm you," making it a preferred choice for many practices. - **Users say** that Crystal Practice Management offers a high level of customizability, allowing practices to tailor the software to their specific needs. Reviewers highlight features like the ability to auto-populate normal exam findings, which enhances efficiency during patient exams. - **According to verified reviews** , iTRUST stands out for its ease of navigation and integration capabilities. Users find it convenient to access charts, schedules, and billing all in one place, which streamlines daily operations and reduces the need to switch between different systems. - **Reviewers mention** that while Crystal Practice Management is user-friendly, it has fewer recent reviews, indicating a potential lack of ongoing user engagement. This could suggest that the software may not be evolving as quickly as iTRUST, which has received a steady stream of feedback and updates. - **Users highlight** the quality of support provided by iTRUST, with many praising the responsiveness and helpfulness of the support team. In contrast, while Crystal Practice Management also receives positive remarks for support, it does not match the high ratings that iTRUST has achieved in this area. - **G2 reviewers note** that Crystal Practice Management has a strong focus on small businesses, which is reflected in its user base. However, iTRUST also caters to this segment while offering a broader range of features that appeal to a wider audience, making it a more versatile option for practices looking to grow. | | Crystal Practice Management | iTRUST | |---|---|---| | **Star Rating** | 4.3 out of 5 | 5.0 out of 5 | | **Total Reviews** | 20 | 108 | | **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (88.0% of reviews) | | **Entry Level Price** | Starting at $475.00 Per Month | No pricing available | --- ## Ratings Comparison | Rating | Crystal Practice Management | iTRUST | |---|---|---| | **Meets Requirements** | 9.0 (14 reviews) | 10.0 (100 reviews) | | **Ease of Use** | 8.3 (15 reviews) | 9.9 (102 reviews) | | **Ease of Setup** | Not enough data | 9.9 (72 reviews) | | **Ease of Admin** | Not enough data | 10.0 (26 reviews) | | **Quality of Support** | 8.8 (13 reviews) | 10.0 (98 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 10.0 (26 reviews) | | **Product Direction (% positive)** | 8.3 (14 reviews) | 9.8 (101 reviews) | --- ## Pricing ### Crystal Practice Management #### Entry-Level Pricing Plan: Cloud Version Price: Starting at $475.00 Per Month Description: Per user applies to Doctors only. Save 10% on recurring fees with annual billing. Key Features: - Custom Health Records - Optical Inventory Management - Integrated Crystal Payments [Browse all 2 editions](https://www.g2.com/products/crystal-practice-management/pricing) #### Free Trial No ### iTRUST #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Categories **Shared Categories (1):** [Optometry Software](https://www.g2.com/categories/optometry) --- ## Reviewer Demographics ### By Company Size | Segment | Crystal Practice Management | iTRUST | |---|---|---| | **Small-Business** | 100.0% | 88.0% | | **Mid-Market** | 0% | 10.2% | | **Enterprise** | 0% | 1.9% | ### By Industry #### Crystal Practice Management - **Medical Practice:** 47.4% - **Hospital & Health Care:** 31.6% - **Health, Wellness and Fitness:** 15.8% - **Retail:** 5.3% #### iTRUST - **Hospital & Health Care:** 13.9% - **Accounting:** 9.3% - **Health, Wellness and Fitness:** 7.4% - **Medical Practice:** 7.4% - **Computer Software:** 5.6% - **Consulting:** 4.6% - **Alternative Medicine:** 3.7% - **Marketing and Advertising:** 3.7% - **Computer & Network Security:** 2.8% - **Higher Education:** 2.8% - **Other:** 38.9% --- ## Alternatives ### Alternatives to Crystal Practice Management - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) — 4.1/5 stars (27 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Eyefinity OfficeMate](https://www.g2.com/products/eyefinity-officemate/reviews) — 3.6/5 stars (39 reviews) - [Compulink Advantage](https://www.g2.com/products/compulink-advantage/reviews) — 3.9/5 stars (47 reviews) - [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (82 reviews) - [MaximEyes](https://www.g2.com/products/maximeyes/reviews) — 4.1/5 stars (5 reviews) - [Sightview Optometry](https://www.g2.com/products/sightview-optometry/reviews) — 3.3/5 stars (14 reviews) - [Nextech EHR](https://www.g2.com/products/nextech-ehr/reviews) — 4.3/5 stars (41 reviews) - [Liquid EHR](https://www.g2.com/products/liquid-ehr/reviews) — 4.8/5 stars (2 reviews) - [CureMD](https://www.g2.com/products/curemd-curemd/reviews) — 3.1/5 stars (28 reviews) ### Alternatives to iTRUST - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (82 reviews) - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) — 4.1/5 stars (27 reviews) - [Eyefinity OfficeMate](https://www.g2.com/products/eyefinity-officemate/reviews) — 3.6/5 stars (39 reviews) - [Compulink Advantage](https://www.g2.com/products/compulink-advantage/reviews) — 3.9/5 stars (47 reviews) - [Nextech EHR](https://www.g2.com/products/nextech-ehr/reviews) — 4.3/5 stars (41 reviews) - [Sightview Optometry](https://www.g2.com/products/sightview-optometry/reviews) — 3.3/5 stars (14 reviews) - [CureMD](https://www.g2.com/products/curemd-curemd/reviews) — 3.1/5 stars (28 reviews) - [OSCAR EMR](https://www.g2.com/products/oscar-emr/reviews) — 3.6/5 stars (7 reviews) - [MaximEyes](https://www.g2.com/products/maximeyes/reviews) — 4.1/5 stars (5 reviews) --- ## Top Discussions ### Crystal Practice Management No discussions available for this product. ### iTRUST No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crystal-practice-management-vs-itrust-2026-02-03)