# Crunchtime vs Upserve Comparison

| | Crunchtime | Upserve | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 52 | 90 | 
| **Largest Market Segment** | Mid-Market (44.0% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | No pricing available | $99 per month | 

---
## Top Pros & Cons

### Crunchtime

Pros:
- Ease of Use (9 reviews)
- Features (4 reviews)

Cons:
- Inadequate Reporting (3 reviews)
- Poor Reporting (3 reviews)

### Upserve

**Not enough data**

---
## Ratings Comparison
| Rating | Crunchtime | Upserve | 
|---|---|---|
  | **Meets Requirements** | 8.0 (41 reviews) | 8.2 (76 reviews) | 
  | **Ease of Use** | 8.0 (43 reviews) | 8.9 (76 reviews) | 
  | **Ease of Setup** | 7.4 (31 reviews) | 8.5 (54 reviews) | 
  | **Ease of Admin** | 8.0 (30 reviews) | 8.5 (54 reviews) | 
  | **Quality of Support** | 7.8 (38 reviews) | 7.6 (75 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (30 reviews) | 8.1 (54 reviews) | 
  | **Product Direction (% positive)** | 7.2 (46 reviews) | 6.9 (76 reviews) | 

---
## Pricing

### Crunchtime

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Upserve

#### Entry-Level Pricing

Plan: One Terminal

Price: $99 per month

Key Features:
- Menu Consultation and guided onboarding and installation
- Upserve Core Platform with Upserve Payments
- Guest Insights

[Browse all 4 editions](https://www.g2.com/products/upserve-2019-05-21/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Crunchtime** | N/A | N/A |
| **Upserve** | 8.6/10 | 30 |

#### Administration

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Menu Building** | Not enough data | 8.4 (26 reviews) | 
| **Inventory Management** | Not enough data | 7.5 (19 reviews) | 
| **Employee Scheduling** | Not enough data | 7.8 (9 reviews) | 
| **Accounting** | Not enough data | 9.2 (19 reviews) | 
| **Reporting & Analytics** | Not enough data | 9.6 (27 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (14 reviews) | 

#### Meal Service

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Payment Gateway** | Not enough data | 9.0 (27 reviews) | 
| **Table Management** | Not enough data | 8.8 (23 reviews) | 
| **Check Adjustment** | Not enough data | 8.8 (26 reviews) | 
| **Kitchen Tickets** | Not enough data | 8.9 (26 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.3 (19 reviews) | 

### Restaurant Inventory Management

| Product | Score | Reviews |
|---|---|---|
| **Crunchtime** | 8.5/10 | 31 |
| **Upserve** | N/A | N/A |

#### Administration

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Analytics** | 8.0 (30 reviews) | Not enough data | 
| **Order Tracking** | 8.2 (29 reviews) | Not enough data | 

#### Finances

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Food Costing** | 8.7 (29 reviews) | Not enough data | 
| **Invoice Tracking** | 8.6 (29 reviews) | Not enough data | 
| **Recipe Costing** | 8.3 (29 reviews) | Not enough data | 
| **Accounting** | 8.5 (27 reviews) | Not enough data | 

#### Inventory Management 

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Waste Tracking** | 8.4 (26 reviews) | Not enough data | 
| **Recipe Creation** | 8.6 (28 reviews) | Not enough data | 
| **Inventory Control** | 8.9 (28 reviews) | Not enough data | 
| **Online Ordering** | 8.3 (26 reviews) | Not enough data | 

### Restaurant Business Intelligence & Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crunchtime** | 7.7/10 | 22 |
| **Upserve** | N/A | N/A |

#### Administration

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Accounting** | 8.3 (20 reviews) | Not enough data | 
| **Marketing Tools** | Feature Not Available | Not enough data | 
| **Employee Management** | 7.5 (22 reviews) | Not enough data | 
| **Guest Profiles** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Reports & Analytics** | 7.6 (22 reviews) | Not enough data | 
| **Predictive Analytics** | 7.4 (22 reviews) | Not enough data | 
| **Feedback Management** | Feature Not Available | Not enough data | 
| **Market Intelligence** | Feature Not Available | Not enough data | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Crunchtime** | 7.0/10 | 15 |
| **Upserve** | N/A | N/A |

#### Platform Basics

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Interoperability** | 7.6 (14 reviews) | Not enough data | 
| **Performance** | 7.5 (14 reviews) | Not enough data | 
| **Reporting** | 7.3 (14 reviews) | Not enough data | 

#### Platform Data

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Dashboard** | 7.2 (15 reviews) | Not enough data | 
| **Alerts and Notifications** | 6.2 (14 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Cloud** | 6.4 (15 reviews) | Not enough data | 
| **Mobility** | 7.2 (15 reviews) | Not enough data | 
| **Messaging** | 6.2 (14 reviews) | Not enough data | 

#### Agentic AI - Restaurant Scheduling

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Crunchtime** | 7.1/10 | 25 |
| **Upserve** | 9.2/10 | 18 |

#### Platform Basics

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Reporting** | 7.3 (19 reviews) | 8.8 (11 reviews) | 
| **Interoperability** | 7.5 (21 reviews) | 9.0 (7 reviews) | 

#### Back Office

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Accounting** | 8.1 (18 reviews) | 9.4 (11 reviews) | 
| **Employee Management** | 6.6 (21 reviews) | 9.7 (11 reviews) | 
| **Analytics** | 7.3 (20 reviews) | 9.2 (14 reviews) | 
| **Inventory Management** | 8.0 (22 reviews) | 8.0 (9 reviews) | 

#### Front of Office

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **POS** | 6.9 (19 reviews) | 9.6 (17 reviews) | 
| **Table Management** | Feature Not Available | 9.4 (13 reviews) | 
| **Kitchen Ticketing** | Feature Not Available | 9.2 (16 reviews) | 
| **Reservations** | Feature Not Available | Not enough data | 

#### Platform Data

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Dashboard** | 7.3 (22 reviews) | 9.6 (12 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crunchtime | Upserve | 
|---|---|---|
| **AI Text Summarization** | 6.2 (13 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.0 (13 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to Crunchtime (3):** [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics), [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management), [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling)

**Unique to Upserve (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


---
## Reviewer Demographics

### By Company Size

| Segment | Crunchtime | Upserve | 
|---|---|---|
| **Small-Business** | 12.0% | 77.3% | 
| **Mid-Market** | 44.0% | 17.0% | 
| **Enterprise** | 44.0% | 5.7% | 

### By Industry

#### Crunchtime

- **Restaurants:** 46.0%
- **Food & Beverages:** 24.0%
- **Hospitality:** 12.0%
- **Accounting:** 4.0%
- **Retail:** 2.0%
- **Motion Pictures and Film:** 2.0%
- **Information Technology and Services:** 2.0%
- **Individual & Family Services:** 2.0%
- **Entertainment:** 2.0%
- **Computer Software:** 2.0%
- **Other:** 2.0%

#### Upserve

- **Food & Beverages:** 37.5%
- **Restaurants:** 31.8%
- **Hospitality:** 12.5%
- **Retail:** 4.5%
- **Wine and Spirits:** 3.4%
- **Entertainment:** 2.3%
- **Music:** 1.1%
- **Mental Health Care:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Investment Management:** 1.1%
- **Other:** 3.4%

---
## Alternatives

### Alternatives to Crunchtime

- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) — 4.6/5 stars (980 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (385 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.5/5 stars (497 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)

### Alternatives to Upserve

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1261 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (385 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)

---
## Top Discussions

### Crunchtime

- Title: [Is it possible to have CrunchTime create a predictive order](https://www.g2.com/discussions/28266-is-it-possible-to-have-crunchtime-create-a-predictive-order) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Comment deleted by user."

### Upserve

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crunchtime-vs-upserve-2019-05-21)