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At a Glance
Market Segments
Small-Business (57.3% of reviews)
Small-Business (82.8% of reviews)
Entry-Level Pricing
Free
Free Per Month
Crowdin
Star Rating
(643)4.4 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSmartcat
Star Rating
(130)4.6 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Crowdin excels in its Translation Tracking feature, scoring 8.9, which allows for better oversight of translation progress compared to Smartcat's 9.4. However, reviewers mention that Smartcat's workflow management is superior, with a score of 9.4, making it easier to manage translation tasks efficiently.
- Reviewers mention that Crowdin's Client Portal is user-friendly, scoring 8.4, but Smartcat outshines it with a score of 9.2, providing a more robust experience for client management and invoicing.
- G2 users highlight Crowdin's Custom Translation Memory feature, which scores 8.7, as a strong point, but Smartcat's 9.3 rating indicates a more advanced capability in managing translation memories effectively.
- Users on G2 report that Crowdin's Quality of Support is commendable with a score of 9.1, while Smartcat's support, rated at 8.6, is seen as slightly less responsive, indicating Crowdin may provide a better support experience.
- Reviewers mention that Crowdin's Image Translation feature is rated lower at 7.0, while Smartcat's 7.8 shows a more effective handling of image translations, which could be crucial for users needing this functionality.
- Users say that Crowdin's Ease of Setup is rated at 8.4, which is decent, but Smartcat's 9.6 indicates a significantly smoother onboarding process, making it more appealing for new users looking to get started quickly.
Pricing
Entry-Level Pricing
Crowdin
Free
Free
- Unlimited public projects
- 1 private project
- 60,000 hosted words (source strings × target languages)
Smartcat
Forever Free
Free
Per Month
To get started with the best free localization plan in the world
- 15,000 words for the first 14 days
- Unlimited users, languages and projects (projects expire after 45 days)
Free Trial
Crowdin
Free Trial is available
Smartcat
Free Trial is available
Ratings
Meets Requirements
8.8
578
9.0
98
Ease of Use
8.3
591
9.4
100
Ease of Setup
8.2
391
9.6
44
Ease of Admin
8.3
292
9.0
32
Quality of Support
9.0
446
8.6
92
Has the product been a good partner in doing business?
9.0
269
9.0
32
Product Direction (% positive)
8.4
570
8.7
96
Features by Category
Collaboration
8.5
265
9.0
13
8.8
290
9.4
15
8.2
259
9.4
14
Automation
8.6
294
9.4
16
8.2
293
9.4
16
8.6
277
9.7
16
Translation Support
8.1
152
7.9
11
8.4
153
8.5
11
8.2
156
7.8
12
7.0
117
7.8
10
7.0
104
8.0
10
Visitor Customization
7.4
111
8.1
9
7.6
112
8.1
9
8.0
119
7.8
10
7.7
115
7.9
8
Generative AI
7.2
61
7.8
6
6.1
56
7.2
6
Client Tools
7.4
255
|
Verified
8.5
34
|
Verified
7.9
265
|
Verified
9.2
26
|
Verified
7.8
260
8.9
27
7.9
268
|
Verified
9.0
36
Translation Tools
8.2
310
|
Verified
9.1
40
|
Verified
8.2
312
|
Verified
8.7
37
|
Verified
8.1
310
|
Verified
9.1
32
|
Verified
8.0
274
|
Verified
9.0
34
|
Verified
8.4
319
|
Verified
8.8
37
|
Verified
8.2
298
|
Verified
8.7
35
|
Verified
Generative AI
7.3
137
8.7
9
Agentic AI - Translation Management
7.1
46
Not enough data
7.1
44
Not enough data
Translation Memory
8.7
145
9.4
36
8.4
158
Feature Not Available
Machine Translation
8.2
140
9.1
30
7.7
122
9.4
21
Translation Options
6.7
103
7.6
21
8.8
140
9.3
34
Generative AI
7.4
50
8.0
9
7.2
47
7.2
9
Platform
8.5
31
Not enough data
8.2
31
Not enough data
8.0
29
Not enough data
7.6
30
Not enough data
7.8
30
Not enough data
8.9
27
Not enough data
Channel
7.9
26
Not enough data
7.1
28
Not enough data
7.8
26
Not enough data
8.3
26
Not enough data
Generative AI
7.2
29
Not enough data
6.7
26
Not enough data
6.0
24
Not enough data
Categories
Categories
Shared Categories
Crowdin and Smartcat are categorized as Website Translation Tools, Software Localization Tools, Translation Management, and Computer-Assisted Translation
Unique Categories
Crowdin is categorized as Multilingual Customer Support
Smartcat has no unique categories
Reviews
Reviewers' Company Size
Crowdin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartcat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.0%
Computer Games
10.8%
Information Technology and Services
8.8%
Translation and Localization
8.7%
Financial Services
2.7%
Other
39.0%
Translation and Localization
48.8%
Professional Training & Coaching
3.9%
Information Technology and Services
3.1%
Computer Software
3.1%
Leisure, Travel & Tourism
2.3%
Other
38.8%
Alternatives
Discussions
What is Crowdin used for?
1 Comment
KH
Crowdin is a localization software used to automate translation & localization. Companies use Crowdin to become multilingual and quickly produce new features...Read more
Who owns Crowdin?
1 Comment
JM
Founded by Serhiy Dmytryshyn
https://www.crunchbase.com/person/sergey-dmytryshyn
Owned by OÜ Crowdin...Read more
Crowdin has no more discussions with answers
How do they dare simply take the user's money?
3 Comments
Official Response from Smartcat
Smartcat is a translation services platform that allows customers to make translation orders and make payments for the completed orders. The actual...Read more
DeepL predictive API
2 Comments
AK
Hi Claudia! We’re sorry for replying late. Users can use DeepL engine provided by Smartcat, with no extra options. You can choose one when creating a project...Read more
What is the best way to improve the search ranking of my personal account?
1 Comment
Official Response from Smartcat
Hi Aleksandr, thank you for asking! There are a few pieces of advice we suggest you to follow to improve your ranking: 1) Pass tests on our platform. 2)...Read more
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