# Crowdin vs Phrase Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Crowdin excels in collaboration features, with users highlighting its ability to connect team members and facilitate joint projects effectively. This is complemented by its user-friendly interface that organizes translations by language, making it clear which texts have been translated.
- **Users say** that Phrase stands out for its intuitive interface, which allows for easy navigation and quick access to functions. Reviewers appreciate that they can find menus and buttons without wasting time, enhancing their overall experience with the platform.
- **According to verified reviews** , Crowdin's support quality is highly rated, with users noting that the platform has been a reliable partner in their translation efforts. This is reflected in its strong score for quality of support, which users find responsive and helpful.
- **Reviewers mention** that Phrase offers excellent automated translation capabilities, receiving high praise for its efficiency in this area. Users appreciate the seamless integration of automatic translation features, which streamline their workflow significantly.
- **G2 reviewers highlight** that while Crowdin has a slightly lower ease of use score compared to Phrase, it compensates with robust features like translation tracking and glossary management, which users find beneficial for maintaining consistency across projects.
- **Users report** that both platforms have their strengths, but Crowdin's recent updates and access to the latest AI translation technologies give it an edge in terms of innovation, making it a compelling choice for teams looking to leverage cutting-edge tools in their translation processes.



| | Crowdin | Phrase | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 694 | 1,284 | 
| **Largest Market Segment** | Small-Business (57.4% of reviews) | Small-Business (60.2% of reviews) | 
| **Entry Level Price** | Free | Contact Us | 

---
## Top Pros & Cons

### Crowdin

Pros:
- Ease of Use (197 reviews)
- Translation Services (128 reviews)

Cons:
- Usability Issues (162 reviews)
- Translation Issues (79 reviews)

### Phrase

Pros:
- Ease of Use (114 reviews)
- Intuitive (58 reviews)

Cons:
- Translation Issues (41 reviews)
- Interface Issues (23 reviews)

---
## Ratings Comparison
| Rating | Crowdin | Phrase | 
|---|---|---|
  | **Meets Requirements** | 8.8 (619 reviews) | 8.8 (1040 reviews) | 
  | **Ease of Use** | 8.3 (632 reviews) | 9.0 (1069 reviews) | 
  | **Ease of Setup** | 8.2 (430 reviews) | 8.8 (518 reviews) | 
  | **Ease of Admin** | 8.2 (299 reviews) | 8.7 (372 reviews) | 
  | **Quality of Support** | 9.0 (474 reviews) | 8.9 (829 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (275 reviews) | 8.8 (344 reviews) | 
  | **Product Direction (% positive)** | 8.5 (609 reviews) | 8.5 (996 reviews) | 

---
## Pricing

### Crowdin

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Unlimited public projects
- 1 private project 
- 60,000 hosted words (source strings × target languages) 

[Browse all 5 editions](https://www.g2.com/products/crowdin/pricing)

#### Free Trial

Yes

### Phrase

#### Entry-Level Pricing

Plan: LSP plan: Business

Price: Contact Us

Description: For robust localization teams managing complex workflows with integrations.

Key Features:
- Unlimited TMS seats
- 150 Strings seats
- Access to all Phrase products

[Browse all 7 editions](https://www.g2.com/products/phrase-phrase/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Software Localization Tools

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | 8.5/10 | 322 |
| **Phrase** | 8.5/10 | 153 |

#### Collaboration

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Term Management** | 8.5 (268 reviews) | 8.5 (132 reviews) | 
| **Translation Tracking** | 8.8 (297 reviews) | 8.7 (140 reviews) | 
| **Workflow Management** | 8.2 (263 reviews) | 8.5 (130 reviews) | 

#### Automation

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Translation Memory** | 8.6 (301 reviews) | 8.6 (138 reviews) | 
| **Quality Checks** | 8.2 (296 reviews) | 8.1 (131 reviews) | 
| **Continuous Translation** | 8.7 (285 reviews) | 8.5 (133 reviews) | 

### Website Translation Tools

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | 7.5/10 | 172 |
| **Phrase** | 9.9/10 | 7 |

#### Translation Support

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Automated Translation** | 8.1 (155 reviews) | 10.0 (6 reviews) | 
| **Workflows** | 8.4 (153 reviews) | Not enough data | 
| **Glossary** | 8.2 (155 reviews) | 9.7 (6 reviews) | 
| **Image Translation** | 7.0 (116 reviews) | Not enough data | 
| **Traffic Analysis** | 7.1 (104 reviews) | Not enough data | 

#### Visitor Customization 

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Widgets** | 7.4 (110 reviews) | Not enough data | 
| **Language-Based Domains** | 7.6 (111 reviews) | Not enough data | 
| **Preferred Language Detection** | 8.0 (119 reviews) | Not enough data | 
| **Personalized Content** | 7.7 (114 reviews) | Not enough data | 

#### Generative AI

| Feature | Crowdin | Phrase | 
|---|---|---|
| **AI Text Summarization** | 7.2 (60 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.2 (55 reviews) | Not enough data | 

### Machine Translation

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | N/A | N/A |
| **Phrase** | 7.0/10 | 121 |

#### Translation Options

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Direct Text Translation** | Not enough data | 8.3 (112 reviews) | 
| **Document Translation** | Not enough data | 8.6 (116 reviews) | 
| **Real-time Translation** | Not enough data | 7.6 (107 reviews) | 
| **Batch Translation** | Not enough data | 7.8 (108 reviews) | 
| **Auto-Detect Language** | Not enough data | 7.4 (108 reviews) | 
| **Customer Service Focused** | Not enough data | 7.2 (99 reviews) | 
| **Machine + Human Translation** | Not enough data | 8.6 (112 reviews) | 

#### Offering Type

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Browser Application** | Not enough data | 8.5 (105 reviews) | 
| **Downloadable Software** | Not enough data | Feature Not Available | 
| **Pay-Per-Use** | Not enough data | Feature Not Available | 
| **Free Offering** | Not enough data | 6.7 (99 reviews) | 

#### Generative AI

| Feature | Crowdin | Phrase | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.6 (53 reviews) | 
| **AI Text-to-Speech** | Not enough data | 5.4 (51 reviews) | 
| **AI Text Summarization** | Not enough data | 5.5 (51 reviews) | 

#### Agentic AI - Machine Translation

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.3 (16 reviews) | 

### Translation Management

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | 7.8/10 | 388 |
| **Phrase** | 7.6/10 | 474 |

#### Client Tools

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Billing and Invoicing** | 7.4 (258 reviews) ✓ Verified | Feature Not Available | 
| **Client Portal** | 7.9 (269 reviews) ✓ Verified | 7.9 (265 reviews) ✓ Verified | 
| **Client Management** | 7.8 (262 reviews) | 7.7 (267 reviews) ✓ Verified | 
| **Resource Management** | 7.9 (273 reviews) ✓ Verified | 8.1 (335 reviews) | 

#### Translation Tools

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Computer-Assisted Translation** | 8.2 (327 reviews) ✓ Verified | 8.5 (402 reviews) ✓ Verified | 
| **Glossary** | 8.2 (318 reviews) ✓ Verified | 8.5 (401 reviews) ✓ Verified | 
| **User Permissions** | 8.1 (316 reviews) ✓ Verified | 8.4 (377 reviews) ✓ Verified | 
| **Task Delegation** | 8.0 (283 reviews) ✓ Verified | 8.4 (364 reviews) ✓ Verified | 
| **Comments and/or Mentions** | 8.4 (326 reviews) ✓ Verified | 8.3 (374 reviews) ✓ Verified | 
| **Quality Assurance** | 8.1 (302 reviews) ✓ Verified | 8.2 (392 reviews) ✓ Verified | 

#### Generative AI

| Feature | Crowdin | Phrase | 
|---|---|---|
| **AI Text Generation** | 7.3 (142 reviews) | 7.0 (134 reviews) | 

#### Agentic AI - Translation Management

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Multi-step Planning** | 7.0 (47 reviews) | 4.9 (28 reviews) | 
| **Decision Making** | 6.9 (45 reviews) | 5.4 (28 reviews) | 

### Computer-Assisted Translation

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | 7.9/10 | 174 |
| **Phrase** | 7.6/10 | 565 |

#### Translation Memory

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Custom Translation Memory** | 8.7 (147 reviews) | 8.5 (506 reviews) | 
| **Built-in Translation Memory** | 8.4 (160 reviews) | Feature Not Available | 

#### Machine Translation

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Neural Machine Translation** | 8.2 (141 reviews) | 7.8 (442 reviews) | 
| **Statistical Machine Translation** | 7.7 (122 reviews) | Feature Not Available | 

#### Translation Options

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Image Translation** | 6.7 (103 reviews) | Feature Not Available | 
| **Collaborative Translation** | 8.8 (141 reviews) | 8.1 (436 reviews) | 

#### Generative AI

| Feature | Crowdin | Phrase | 
|---|---|---|
| **AI Text Generation** | 7.4 (50 reviews) | 6.9 (195 reviews) | 
| **AI Text Summarization** | 7.2 (47 reviews) | 6.5 (191 reviews) | 

### Multilingual Customer Support

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | 7.7/10 | 35 |
| **Phrase** | N/A | N/A |

#### Platform

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Multilingualism** | 8.5 (31 reviews) | Not enough data | 
| **Quality** | 8.2 (31 reviews) | Not enough data | 
| **Real-Time** | 8.0 (29 reviews) | Not enough data | 
| **Artificial Intelligence** | 7.6 (31 reviews) | Not enough data | 
| **Self-Improving** | 7.8 (30 reviews) | Not enough data | 
| **Volume** | 8.9 (28 reviews) | Not enough data | 

#### Channel

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Security** | 7.9 (26 reviews) | Not enough data | 
| **Omnichannel** | 7.1 (28 reviews) | Not enough data | 
| **Privacy** | 7.8 (26 reviews) | Not enough data | 
| **Anonymity** | 8.3 (26 reviews) | Not enough data | 

#### Generative AI

| Feature | Crowdin | Phrase | 
|---|---|---|
| **AI Text Generation** | 7.2 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 6.7 (26 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.0 (24 reviews) | Not enough data | 

### Video Translation

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | N/A | N/A |
| **Phrase** | N/A | N/A |

#### Voice cloning - Voice Dubbing

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Natural Quality** | Not enough data | Not enough data | 
| **Compatibility** | Not enough data | Not enough data | 
| **Voice Modification** | Not enough data | Not enough data | 

#### Agentic AI - Video Translation

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Real-time preview - Voice Dubbing

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Modified Voice Preview** | Not enough data | Not enough data | 

#### Security and Privacy - Voice Dubbing

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Encryption** | Not enough data | Not enough data | 
| **Secure Collaboration** | Not enough data | Not enough data | 

#### Output - Voice Dubbing

| Feature | Crowdin | Phrase | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Sharing** | Not enough data | Not enough data | 
| **Language Variety** | Not enough data | Not enough data | 

### Machine Learning

| Product | Score | Reviews |
|---|---|---|
| **Crowdin** | N/A | N/A |
| **Phrase** | N/A | N/A |

#### Integration - Machine Learning

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Integration** | Not enough data | Feature Not Available | 

#### Learning - Machine Learning

| Feature | Crowdin | Phrase | 
|---|---|---|
| **Training Data** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Algorithm** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Website Translation Tools](https://www.g2.com/categories/website-translation-tools), [Software Localization Tools](https://www.g2.com/categories/software-localization-tools), [Translation Management Software](https://www.g2.com/categories/translation-management), [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation)

**Unique to Crowdin (1):** [Multilingual Customer Support Software](https://www.g2.com/categories/multilingual-customer-support)

**Unique to Phrase (3):** [Machine Translation Software](https://www.g2.com/categories/machine-translation), [Video Translation Software](https://www.g2.com/categories/video-translation-software), [Machine Learning Software](https://www.g2.com/categories/machine-learning)


---
## Reviewer Demographics

### By Company Size

| Segment | Crowdin | Phrase | 
|---|---|---|
| **Small-Business** | 57.4% | 60.2% | 
| **Mid-Market** | 32.1% | 26.8% | 
| **Enterprise** | 10.5% | 13.0% | 

### By Industry

#### Crowdin

- **Computer Software:** 29.4%
- **Computer Games:** 10.1%
- **Translation and Localization:** 9.7%
- **Information Technology and Services:** 8.4%
- **Financial Services:** 3.2%
- **Marketing and Advertising:** 2.3%
- **Internet:** 2.0%
- **Telecommunications:** 1.8%
- **Health, Wellness and Fitness:** 1.7%
- **Entertainment:** 1.7%
- **Other:** 29.9%

#### Phrase

- **Translation and Localization:** 39.9%
- **Computer Software:** 8.2%
- **Information Technology and Services:** 6.1%
- **Higher Education:** 3.6%
- **Automotive:** 2.1%
- **Leisure, Travel & Tourism:** 1.9%
- **Financial Services:** 1.9%
- **Internet:** 1.7%
- **Health, Wellness and Fitness:** 1.7%
- **Retail:** 1.5%
- **Other:** 31.4%

---
## Alternatives

### Alternatives to Crowdin

- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (759 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (723 reviews)
- [POEditor](https://www.g2.com/products/poeditor/reviews) — 4.5/5 stars (91 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (700 reviews)
- [Smartcat](https://www.g2.com/products/smartcat/reviews) — 4.6/5 stars (132 reviews)
- [Smartling](https://www.g2.com/products/smartling/reviews) — 4.4/5 stars (703 reviews)
- [Google Cloud Translation API](https://www.g2.com/products/google-cloud-translation-api/reviews) — 4.4/5 stars (330 reviews)
- [Helpshift](https://www.g2.com/products/helpshift/reviews) — 4.3/5 stars (381 reviews)
- [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1413 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)

### Alternatives to Phrase

- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (759 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (723 reviews)
- [Smartcat](https://www.g2.com/products/smartcat/reviews) — 4.6/5 stars (132 reviews)
- [memoQ](https://www.g2.com/products/memoq/reviews) — 4.5/5 stars (128 reviews)
- [Smartling](https://www.g2.com/products/smartling/reviews) — 4.4/5 stars (703 reviews)
- [XTM Cloud](https://www.g2.com/products/xtm-cloud/reviews) — 4.3/5 stars (144 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (700 reviews)
- [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1413 reviews)
- [HeyGen](https://www.g2.com/products/heygen/reviews) — 4.8/5 stars (1829 reviews)
- [Google Translate](https://www.g2.com/products/google-translate/reviews) — 4.6/5 stars (569 reviews)

---
## Top Discussions

### Crowdin

- Title: [Who owns Crowdin?](https://www.g2.com/discussions/who-owns-crowdin) — 1 comment
  > **Top comment:** "Founded by Serhiy Dmytryshyn
https://www.crunchbase.com/person/sergey-dmytryshyn

Owned by OÜ Crowdin..."
- Title: [What is Crowdin used for?](https://www.g2.com/discussions/what-is-crowdin-used-for) — 1 comment
  > **Top comment:** "Crowdin is a localization software used to automate translation & localization. Companies use Crowdin to become multilingual and quickly produce new features..."

### Phrase

- Title: [Is there a chance to an option that enable linguists to create and use their own TB?](https://www.g2.com/discussions/31866-is-there-a-chance-to-an-option-that-enable-linguists-to-create-and-use-their-own-tb) — 2 comments, 1 upvote
  > **Top comment:** "That's a great question, Nasser, thank you for asking.

Linguists, even in the current set-up, can enable their own resources, including the TBs, if they..."
- Title: [How do I edit a project save?](https://www.g2.com/discussions/how-do-i-edit-a-project-save) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sancley, it is possible to edit a project, even after it has been created and saved. If you would like to edit the project settings, just use the 'Edit'..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crowdin-vs-phrase-phrase)