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Compare Crowdfire and Sprout Social 
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At a Glance
Market Segments
Small-Business (76.1% of reviews)
Small-Business (44.9% of reviews)
Entry-Level Pricing
$0 month
Starting at $199.00 1 user/per month (billed annually)
Crowdfire
Star Rating
(89)4.0 out of 5
Market Segments
Small-Business (76.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0 month
Browse all 4 pricing plansSprout Social
Star Rating
(5,754)4.4 out of 5
Market Segments
Small-Business (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprout Social excels in its Content Calendar feature, scoring 9.1, which allows for seamless scheduling and planning of social media posts. In contrast, Crowdfire's Content Calendar received a lower score of 8.3, indicating less robust functionality in this area.
- Reviewers mention that Sprout Social's Social Analytics capabilities are superior, with a score of 8.7, particularly in Post Performance tracking, which scored 8.8. Crowdfire, however, scored lower at 7.8 for Social Analytics, suggesting it may not provide as comprehensive insights.
- G2 users highlight that Sprout Social's Quality of Support is rated at 8.7, indicating a strong customer service experience. In comparison, Crowdfire's support quality is rated at 8.1, which may lead to longer resolution times for users needing assistance.
- Users on G2 report that Sprout Social's Approval Workflows feature, scoring 8.1, facilitates better team collaboration compared to Crowdfire's score of 8.3, which suggests that while Crowdfire is competitive, Sprout Social may offer a more streamlined process for content approval.
- Reviewers mention that Sprout Social's Campaign Optimization feature, with a score of 8.2, provides valuable insights for improving social media strategies. Crowdfire's lower score of 7.9 indicates it may not offer the same level of detailed analysis for campaign performance.
- Users say that Sprout Social's Sentiment Analysis feature, scoring 7.6, is more effective in gauging audience reactions compared to Crowdfire, which lacks a dedicated sentiment analysis tool, potentially limiting users' ability to understand public perception.
Pricing
Entry-Level Pricing
Crowdfire
Free
$0
month
Just in case you'd like to try it out first :)
- Connect up to 3 social accounts
- Up to 10 scheduled posts per social account
- Analytics for 1 day
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Crowdfire
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
7.9
73
8.5
5,014
Ease of Use
8.7
74
8.8
5,067
Ease of Setup
8.8
21
8.7
3,453
Ease of Admin
9.0
21
8.8
2,159
Quality of Support
8.1
55
8.6
4,485
Has the product been a good partner in doing business?
7.9
18
8.7
2,126
Product Direction (% positive)
7.3
74
8.9
4,939
Features by Category
Social Analytics
Not enough data
7.7(won by default)
2944
Not enough data
7.8(won by default)
3128
Not enough data
8.7(won by default)
3292
Not enough data
7.2(won by default)
2584
Not enough data
7.0(won by default)
2591
Not enough data
7.2(won by default)
2350
Not enough data
7.1(won by default)
2287
Reports & Dashboards
Not enough data
8.1(won by default)
3166
Not enough data
8.5(won by default)
3231
Not enough data
8.5(won by default)
3071
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
883
Not enough data
6.2(won by default)
876
Not enough data
6.2(won by default)
868
Not enough data
6.2(won by default)
874
Not enough data
6.2(won by default)
874
Content & Collaboration
8.3
6
8.9
3111
7.5
6
7.9
2901
7.5
6
8.2
2954
8.3
6
8.0
2849
7.8
6
8.3
2962
9.7
5
Feature Not Available
Social Management
7.8
53
8.6
4134
8.6
57
8.9
4125
Feature Not Available
8.1
3772
8.4
60
8.5
4075
Feature Not Available
Feature Not Available
9.0
5
7.9
2863
Not enough data
7.5
2461
Agentic AI - Social Media Management
Not enough data
6.2
1050
Not enough data
6.4
1041
Not enough data
6.5
1037
Not enough data
6.5
1033
Not enough data
6.4
1025
Not enough data
6.4
1026
Not enough data
6.4
1022
Monitoring & Listening
Not enough data
8.5
1887
Not enough data
7.0
1426
Not enough data
8.0
1190
Not enough data
7.9
1177
Not enough data
7.7
1148
Not enough data
7.8
1176
Agentic AI - Social Media Listening Tools
Not enough data
6.4
382
Not enough data
6.4
380
Not enough data
6.4
383
Not enough data
6.4
381
Not enough data
6.4
381
Data Management & Analysis
Not enough data
7.5
1193
Not enough data
8.6
1946
Not enough data
8.0
1212
Not enough data
7.8
1117
Generative AI
Not enough data
7.1
856
Not enough data
6.9
845
Process
Not enough data
8.4
1445
Not enough data
7.9
1233
Not enough data
7.7
999
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1493
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1121
Not enough data
8.4
1416
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Crowdfire and Sprout Social are categorized as Social Media Management
Unique Categories
Crowdfire has no unique categories
Sprout Social is categorized as Social Media Suites, Social Media Listening Tools, Social Media Analytics, and Social Customer Service
Reviews
Reviewers' Company Size
Crowdfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.3%
Photography
4.5%
Management Consulting
4.5%
Telecommunications
3.4%
Public Relations and Communications
3.4%
Other
64.8%
Marketing and Advertising
20.8%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.7%
Financial Services
3.2%
Other
60.8%
Discussions
Crowdfire has no discussions with answers
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
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