Compare Crowdfire and Sprout Social

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At a Glance
Star Rating
Crowdfire
Crowdfire
Sprout Social
Sprout Social
Market Segments
Crowdfire
Crowdfire
Small-Business (76.1% of reviews)
Information
Sprout Social
Sprout Social
Small-Business (46.4% of reviews)
Information
Entry-Level Pricing
Crowdfire
Crowdfire
$0 month
Sprout Social
Sprout Social
Starting at $199.00 1 user/per month (billed annually)
Featured Products

Crowdfire vs Sprout Social

When assessing the two solutions, reviewers found Sprout Social easier to use and do business with overall. However, reviewers preferred the ease of set up with Crowdfire, along with administration.

  • Reviewers felt that Sprout Social meets the needs of their business better than Crowdfire.
  • When comparing quality of ongoing product support, reviewers felt that Sprout Social is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Sprout Social over Crowdfire.
Pricing
Entry-Level Pricing
Crowdfire
Free
$0
month
Browse all 4 pricing plans
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
Browse all 4 pricing plans
Free Trial
Crowdfire
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
7.9
73
8.5
3,252
Ease of Use
8.7
74
8.8
3,286
Ease of Setup
8.8
21
8.7
1,881
Ease of Admin
9.0
21
8.8
1,521
Quality of Support
8.1
55
8.7
2,913
Has the product been a good partner in doing business?
7.9
18
8.8
1,485
Product Direction (% positive)
7.3
74
8.9
3,191
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
Not enough data
8.0
15,256
Social Analytics
Not enough data
8.0
1595
Not enough data
8.0
1779
Not enough data
8.8
1941
Not enough data
7.4
1268
Not enough data
7.4
1287
Not enough data
7.8
1039
Not enough data
7.5
979
Reports & Dashboards
Not enough data
8.1
1793
Not enough data
8.7
1866
Not enough data
8.5
1709
Not enough data
Feature Not Available
Social Media ManagementHide 13 FeaturesShow 13 Features
8.3
210
8.4
19,069
Content & Collaboration
8.3
6
9.1
1569
7.5
6
8.0
1386
7.5
6
8.3
1425
8.3
6
8.1
1348
7.8
6
8.4
1453
9.7
5
Feature Not Available
Social Management
7.8
53
8.7
2538
8.6
57
8.9
2529
Feature Not Available
8.2
2189
8.4
60
8.6
2492
Feature Not Available
Feature Not Available
9.0
5
8.1
1274
Not enough data
7.7
866
Social Media Listening ToolsHide 10 FeaturesShow 10 Features
Not enough data
8.1
7,930
Monitoring & Listening
Not enough data
8.6
1325
Not enough data
7.1
875
Not enough data
8.3
632
Not enough data
8.1
616
Not enough data
7.9
594
Not enough data
8.1
619
Data Management & Analysis
Not enough data
7.6
637
Not enough data
8.7
1394
Not enough data
8.2
664
Not enough data
8.0
574
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.1
5,552
Generative AI
Not enough data
7.5
385
Not enough data
7.4
380
Process
Not enough data
8.6
945
Not enough data
8.2
748
Not enough data
7.9
515
Channels
Not enough data
Feature Not Available
Not enough data
9.0
1006
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.6
642
Not enough data
8.6
931
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Crowdfire
Crowdfire
Sprout Social
Sprout Social
Crowdfire and Sprout Social are categorized as Social Media Management
Unique Categories
Crowdfire
Crowdfire has no unique categories
Reviews
Reviewers' Company Size
Crowdfire
Crowdfire
Small-Business(50 or fewer emp.)
76.1%
Mid-Market(51-1000 emp.)
15.9%
Enterprise(> 1000 emp.)
8.0%
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
46.4%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
16.4%
Reviewers' Industry
Crowdfire
Crowdfire
Marketing and Advertising
19.3%
Photography
4.5%
Management Consulting
4.5%
Telecommunications
3.4%
Public Relations and Communications
3.4%
Other
64.8%
Sprout Social
Sprout Social
Marketing and Advertising
21.7%
Non-Profit Organization Management
6.3%
Higher Education
4.7%
Information Technology and Services
3.6%
Financial Services
3.5%
Other
60.2%
Most Helpful Reviews
Crowdfire
Crowdfire
Most Helpful Favorable Review
Kira K.
KK
Kira K.
Verified User in Financial Services

I use Crowdfire on the Pluto version (previously was paying more for Earth, but we weren't using the direct DM feature as much, so we downgraded). I love that Crowdfire makes it super easy to find inactive followers or recent unfollowers and then allows you...

Most Helpful Critical Review
Henk M.
HM
Henk M.
Verified User in Photography

The downside is this apps only real functionality it seems is kind of a vengeful motive. Basically to unfollow anyone who doesn't follow you, which seems like Twitter is just a game then.

Sprout Social
Sprout Social
Most Helpful Favorable Review
Stephany S.
SS
Stephany S.
Verified User in Gambling & Casinos

The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...

Most Helpful Critical Review
Mateusz P.
MP
Mateusz P.
Verified User in Sporting Goods

Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...

Alternatives
Crowdfire
Crowdfire Alternatives
Hootsuite
Hootsuite
Add Hootsuite
Buffer
Buffer
Add Buffer
ManageFlitter
ManageFlitter
Add ManageFlitter
Zoho Social
Zoho Social
Add Zoho Social
Sprout Social
Sprout Social Alternatives
Reputation
Reputation
Add Reputation
Sprinklr Social
Sprinklr Social
Add Sprinklr Social
eclincher
eclincher
Add eclincher
Statusbrew
Statusbrew
Add Statusbrew
Discussions
Crowdfire
Crowdfire Discussions
Monty the Mongoose crying
Crowdfire has no discussions with answers
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
6 comments
Eileen C.
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
Rachael S.
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more