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Compare Crowdfire and Sprout Social

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At a Glance
Crowdfire
Crowdfire
Star Rating
(89)4.0 out of 5
Market Segments
Small-Business (76.1% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$0 month
Browse all 4 pricing plans
Sprout Social
Sprout Social
Star Rating
(6,003)4.4 out of 5
Market Segments
Small-Business (44.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Crowdfire. Users appreciate its intuitive interface and powerful analytics, which help them gain actionable insights into their social media performance.
  • Users say that Sprout Social's social publishing capabilities are a standout feature, allowing them to publish across multiple channels simultaneously. This feature is particularly praised for simplifying the posting process, which is a common pain point for social media managers.
  • According to verified reviews, Crowdfire shines in its affordability, offering a free tier that appeals to small businesses. Users find it easy to track followers and schedule posts, making it a practical choice for those just starting with social media management.
  • Reviewers mention that while Crowdfire provides useful tools for content engagement and audience growth, it lacks the depth of analytics and customization options that Sprout Social offers. Users have noted that Sprout's robust data tracking is crucial for making informed decisions.
  • Users highlight that Sprout Social's setup process is smooth and user-friendly, which helps new users get started quickly. In contrast, some Crowdfire users have expressed a desire for more advanced features that could enhance their social media strategies.
  • G2 reviewers indicate that while both platforms have their strengths, Sprout Social's higher quality of support and product direction make it a more reliable partner for businesses looking to grow their social media presence effectively.
Pricing
Entry-Level Pricing
Crowdfire
Free
$0
month
Browse all 4 pricing plans
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
Browse all 4 pricing plans
Free Trial
Crowdfire
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
7.9
73
8.5
5,166
Ease of Use
8.7
74
8.8
5,222
Ease of Setup
8.8
21
8.7
3,591
Ease of Admin
9.0
21
8.8
2,199
Quality of Support
8.1
55
8.6
4,611
Has the product been a good partner in doing business?
7.9
18
8.7
2,165
Product Direction (% positive)
7.3
74
8.9
5,087
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
Not enough data
7.3
3,556
Social Analytics
Not enough data
7.7
2962
Not enough data
7.8
3145
Not enough data
8.7
3329
Not enough data
7.2
2597
Not enough data
7.0
2604
Not enough data
7.2
2360
Not enough data
7.1
2302
Reports & Dashboards
Not enough data
8.1
3194
Not enough data
8.5
3252
Not enough data
8.5
3106
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2
893
Not enough data
6.2
888
Not enough data
6.2
879
Not enough data
6.2
885
Not enough data
6.3
887
Social Media ManagementHide 20 FeaturesShow 20 Features
8.3
68
7.5
4,426
Content & Collaboration
8.3
6
8.9
3156
7.5
6
7.9
2914
7.5
6
8.2
2982
8.3
6
8.0
2867
7.8
6
8.3
2992
9.7
5
Feature Not Available
Social Management
7.8
53
8.6
4224
8.6
57
8.9
4232
Feature Not Available
8.0
3795
8.4
60
8.5
4137
Feature Not Available
Feature Not Available
9.0
5
7.9
2880
Not enough data
7.5
2478
Agentic AI - Social Media Management
Not enough data
6.2
1062
Not enough data
6.4
1052
Not enough data
6.5
1052
Not enough data
6.5
1044
Not enough data
6.4
1035
Not enough data
6.4
1036
Not enough data
6.4
1033
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
Not enough data
7.4
2,117
Monitoring & Listening
Not enough data
8.5
1896
Not enough data
7.0
1430
Not enough data
8.0
1206
Not enough data
7.9
1186
Not enough data
7.7
1155
Not enough data
7.8
1183
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
385
Not enough data
6.4
388
Not enough data
6.4
386
Not enough data
6.4
387
Data Management & Analysis
Not enough data
7.5
1200
Not enough data
8.6
1958
Not enough data
8.0
1220
Not enough data
7.8
1123
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
7.8
1,603
Generative AI
Not enough data
7.1
861
Not enough data
6.9
848
Process
Not enough data
8.4
1451
Not enough data
7.9
1239
Not enough data
7.7
1002
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1509
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1123
Not enough data
8.4
1422
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Crowdfire
Crowdfire
Sprout Social
Sprout Social
Crowdfire and Sprout Social are categorized as Social Media Management
Unique Categories
Crowdfire
Crowdfire has no unique categories
Reviews
Reviewers' Company Size
Crowdfire
Crowdfire
Small-Business(50 or fewer emp.)
76.1%
Mid-Market(51-1000 emp.)
15.9%
Enterprise(> 1000 emp.)
8.0%
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
44.7%
Mid-Market(51-1000 emp.)
37.7%
Enterprise(> 1000 emp.)
17.6%
Reviewers' Industry
Crowdfire
Crowdfire
Marketing and Advertising
19.3%
Photography
4.5%
Management Consulting
4.5%
Telecommunications
3.4%
Public Relations and Communications
3.4%
Other
64.8%
Sprout Social
Sprout Social
Marketing and Advertising
20.6%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.6%
Computer Software
3.2%
Other
60.8%
Alternatives
Crowdfire
Crowdfire Alternatives
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ManageFlitter
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Zoho Social
Zoho Social
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Sprout Social
Sprout Social Alternatives
Reputation
Reputation
Add Reputation
Sprinklr Social
Sprinklr Social
Add Sprinklr Social
Eclincher
Eclincher
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Statusbrew
Statusbrew
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Discussions
Crowdfire
Crowdfire Discussions
Monty the Mongoose crying
Crowdfire has no discussions with answers
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
6 Comments
Eileen C.
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
Rachael S.
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more