Compare Crowd and JumpCloud 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
Crowd
Star Rating
(14)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CrowdJumpCloud
Star Rating
(3,938)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user management and device control, with many users appreciating its ability to streamline processes. One user highlighted that the SSO feature has eliminated the hassle of remembering multiple passwords, making daily operations smoother.
- Users say that Crowd offers a user-friendly interface, with some praising its ability to cross-reference team data effectively. However, the overall satisfaction appears lower compared to JumpCloud, which may impact long-term usability.
- Reviewers mention that JumpCloud's initial setup is notably quick and efficient, allowing users to get started without significant delays. This contrasts with Crowd, which has not received recent feedback on its setup process, leaving potential users uncertain about implementation timelines.
- According to verified reviews, JumpCloud's support quality is consistently rated higher, with users noting that it enhances their management capabilities. In comparison, Crowd's support feedback is less frequent, which may indicate a gap in user experience during critical support moments.
- G2 reviewers highlight that JumpCloud provides a robust identity structure that scales well with company size, making it a preferred choice for organizations looking for flexibility. Meanwhile, Crowd's market presence is smaller, which could limit its adaptability for larger enterprises.
- Users report that while Crowd has some appealing features, such as data granularity, it struggles to compete with JumpCloud's comprehensive feature set, including multi-factor authentication and password management, which are crucial for modern security needs.
Pricing
Entry-Level Pricing
Crowd
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
Crowd
No trial information availableJumpCloud
Free Trial is available
Ratings
Meets Requirements
8.0
10
8.8
3,155
Ease of Use
8.7
10
9.0
3,188
Ease of Setup
Not enough data
8.8
2,947
Ease of Admin
Not enough data
9.0
2,721
Quality of Support
8.3
8
8.8
2,880
Has the product been a good partner in doing business?
Not enough data
9.0
2,583
Product Direction (% positive)
5.8
11
9.3
3,055
Features by Category
Authentication Options
8.1
9
9.1
1437
8.5
8
8.9
1376
8.0
5
9.1
1394
8.8
7
9.0
1356
8.7
5
8.9
1278
8.7
5
8.8
1203
Access Control Types
Not enough data
8.9
1307
8.9
6
8.9
1268
8.7
5
8.6
1240
Not enough data
8.4
1050
Not enough data
8.4
1115
Administration
9.2
6
8.8
1161
8.8
7
9.2
1331
8.3
6
9.1
1377
9.0
7
8.7
1328
8.3
5
8.8
1315
Platform
9.2
8
9.1
1317
9.0
7
8.8
1082
9.2
8
9.0
1228
6.7
5
8.5
1057
6.7
6
8.2
1231
6.3
5
8.4
1179
Not enough data
8.5
1117
User on/off Boarding
Not enough data
8.6
633
Not enough data
8.6
732
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
735
|
Verified
Not enough data
8.2
571
User Maintenance
Not enough data
8.9
790
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
647
|
Verified
Governance
Not enough data
8.0
579
Not enough data
8.3
636
|
Verified
Administration
Not enough data
8.1
751
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
623
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1346
Not enough data
8.9
1316
Not enough data
8.5
1247
Not enough data
8.3
1069
Administration
Not enough data
8.7
1215
Not enough data
8.7
1337
Not enough data
8.5
1128
Not enough data
8.5
1278
Functionality
Not enough data
9.0
1320
Not enough data
9.1
1307
Not enough data
8.9
1238
Scope
Not enough data
Feature Not Available
Not enough data
9.1
368
Security
Not enough data
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
347
Management
Not enough data
9.1
356
Not enough data
8.9
351
Not enough data
8.9
356
Not enough data
8.7
344
Not enough data
8.1
327
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
577
Not enough data
Feature Not Available
Not enough data
8.8
531
Not enough data
8.8
527
Not enough data
9.1
564
Not enough data
8.7
510
Functionality
Not enough data
9.2
550
Not enough data
9.2
545
Not enough data
8.6
468
Not enough data
8.6
436
Not enough data
9.1
535
Not enough data
9.0
527
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
440
Monitoring
Not enough data
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
514
Not enough data
8.5
517
Functionality
Not enough data
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1402
Not enough data
8.4
1200
Not enough data
9.1
1355
Not enough data
9.0
1349
Not enough data
9.2
1385
Not enough data
9.1
1343
Type
Not enough data
8.2
1060
Not enough data
9.0
1362
Reporting
Not enough data
8.4
1250
Not enough data
8.4
1286
Not enough data
8.5
160
Not enough data
8.4
161
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
155
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.7
163
Not enough data
8.7
157
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
557
Not enough data
8.8
549
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Performance
Not enough data
8.5
567
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1070
Operating System
Not enough data
9.0
1131
Not enough data
8.7
1144
Not enough data
8.2
989
Management
Not enough data
8.5
1120
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Security
Not enough data
8.8
1087
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Crowd and JumpCloud are categorized as Single Sign-On (SSO)
Unique Categories
Crowd has no unique categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Cloud Directory Services, Privileged Access Management (PAM), Remote Support, Identity and Access Management (IAM), User Provisioning and Governance Tools, and SaaS Spend Management
Reviews
Reviewers' Company Size
Crowd
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
35.7%
Computer Software
21.4%
Internet
14.3%
Telecommunications
7.1%
Marketing and Advertising
7.1%
Other
14.3%
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.0%
Discussions
Crowd has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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