Introducing G2.ai, the future of software buying.Try now
Compare Crowd Signal and SurveyMonkey 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Assembly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quizell
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Survey
Visit Website
At a Glance
Market Segments
Mid-Market (41.4% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
Free
Contact Us
Crowd Signal
Star Rating
(29)4.2 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansSurveyMonkey
Star Rating
(23,274)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its Survey Builder, achieving a score of 9.0, which reviewers mention makes it easy to create complex surveys with a variety of question types. In contrast, Crowd Signal's Survey Builder, while functional, scored lower at 8.9, indicating it may not be as intuitive for users.
- Reviewers mention that SurveyMonkey's ease of use is rated at 9.2, with many users appreciating its straightforward interface. Conversely, Crowd Signal, with a score of 8.9, is noted to have a slightly steeper learning curve, which some users find challenging.
- G2 users highlight SurveyMonkey's superior quality of support, rated at 8.6, with many praising the responsiveness and helpfulness of the support team. In comparison, Crowd Signal's support quality is rated lower at 7.7, leading some users to express frustration with slower response times.
- Users on G2 report that SurveyMonkey offers robust customization options, particularly with its Conditional Logic feature, scoring 8.5. This allows for more tailored survey experiences. Crowd Signal, while offering customization, scored lower in this area, which users say limits their ability to create dynamic surveys.
- Reviewers mention that SurveyMonkey's reporting and analytics capabilities are strong, with a score of 8.6, providing users with valuable insights into survey results. In contrast, Crowd Signal's reporting features, while adequate, scored lower, leading some users to feel they lack depth in analysis.
- Users say that SurveyMonkey's ability to handle multilingual surveys, rated at 8.2, is a significant advantage for businesses operating in diverse markets. Crowd Signal, while offering some multilingual support, does not match this capability, which users report can be a limitation for global outreach.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Crowd Signal
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
22
9.0
20,454
Ease of Use
8.9
22
9.2
20,566
Ease of Setup
9.6
9
9.0
7,905
Ease of Admin
8.7
9
8.9
7,583
Quality of Support
7.7
15
8.6
14,502
Has the product been a good partner in doing business?
8.8
8
8.8
6,632
Product Direction (% positive)
5.2
22
7.7
20,017
Features by Category
Feedback Management
Not enough data
7.7
146
Not enough data
8.0
143
Not enough data
8.1
144
Feedback Analysis
Not enough data
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Feedback Sources
Not enough data
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1369
Not enough data
8.9
1397
Not enough data
8.6
1317
Not enough data
8.8
1359
Survey Customization
Not enough data
8.5
1143
Not enough data
8.2
1177
Not enough data
8.1
1069
Not enough data
8.1
896
Survey Insights
Not enough data
8.6
1305
Not enough data
8.0
926
Not enough data
8.5
1239
Not enough data
8.4
1129
Agentic AI - Survey
Not enough data
7.6
144
Not enough data
7.7
143
Not enough data
8.0
146
Customization
Not enough data
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Additional Functionality
Not enough data
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Categories
Categories
Shared Categories
Crowd Signal and SurveyMonkey are categorized as Survey
Unique Categories
Crowd Signal has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Crowd Signal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
13.8%
Internet
10.3%
Information Technology and Services
10.3%
Broadcast Media
6.9%
Writing and Editing
3.4%
Other
55.2%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
Crowd Signal has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
