G2 reviewers report that SurveyMonkey excels in user experience, with many users highlighting its intuitive interface and ease of use. One user mentioned, "It is easy to use, even I don't have IT experience," which reflects the platform's accessibility for all skill levels.
Users say that Crowd Signal offers strong data filtering capabilities, with one reviewer noting, "the ability to filter data using custom formulas is extremely useful." This feature can be a significant advantage for users who need to analyze survey results in depth.
Reviewers mention that SurveyMonkey's integration capabilities are a standout feature, particularly with tools like MS Teams. A user praised how it "integrates well within our environment and can send out emails," which streamlines the feedback process after meetings.
According to verified reviews, Crowd Signal has a more straightforward setup process, with users appreciating its ease of creating surveys. However, some users feel it lacks the comprehensive features that SurveyMonkey provides, which can limit its effectiveness for more complex survey needs.
G2 reviewers highlight that SurveyMonkey's support quality is generally higher, with a score reflecting user satisfaction. One user noted that the platform "helped in getting the survey done so fast," indicating that support and resources are readily available when needed.
Users report that while both platforms have their strengths, SurveyMonkey's overall performance and user satisfaction are significantly higher, as evidenced by its G2 Score. This suggests that for users seeking a reliable and feature-rich survey tool, SurveyMonkey is the preferred choice.
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