# Crosschq vs Xref Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Xref excels in user satisfaction, boasting a significantly higher overall score compared to Crosschq. Users appreciate its **ease of use** , noting that it is "easy to navigate through" and allows for quick submission of requests without taking up much time.
- **According to verified reviews** , Xref has a robust number of total reviews, indicating a reliable consensus on its performance. With 475 reviews compared to Crosschq's 159, users feel more confident in the feedback they are reading about Xref.
- **Users say** that Xref's implementation process is straightforward, with many highlighting the ability to "see the progress of checks easily." This contrasts with Crosschq, which, while praised for its analytics capabilities, may not have the same level of user feedback on implementation.
- **Reviewers mention** that Crosschq provides valuable insights into candidate evaluations, making it a strong choice for organizations focused on talent acquisition. Users appreciate its automated digital reference checks, which help streamline the hiring process and provide organized insights.
- **G2 reviewers highlight** that both products offer strong support features, but Crosschq edges out slightly with a higher score in quality of support. Users have noted that Crosschq's support is responsive and helpful, enhancing the overall user experience.
- **According to recent user feedback** , while both products are easy to use, Xref's simplicity in handling candidate alerts and screening processes is particularly noted. Users find it fast and efficient, which is crucial for day-to-day operations in recruitment.



| | Crosschq | Xref | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 164 | 482 | 
| **Largest Market Segment** | Mid-Market (63.7% of reviews) | Mid-Market (45.4% of reviews) | 
| **Entry Level Price** | No pricing available | $840.00 25 employee turnover cap Per Year | 

---
## Top Pros & Cons

### Crosschq

Pros:
- Ease of Use (12 reviews)
- Reference Checks (8 reviews)

Cons:
- Integration Issues (3 reviews)
- Inefficient Recruitment (2 reviews)

### Xref

Pros:
- Ease of Use (39 reviews)
- Speed (23 reviews)

Cons:
- Reporting Issues (9 reviews)
- Intrusive Notifications (5 reviews)

---
## Ratings Comparison
| Rating | Crosschq | Xref | 
|---|---|---|
  | **Meets Requirements** | 9.2 (100 reviews) | 9.3 (385 reviews) | 
  | **Ease of Use** | 9.3 (103 reviews) | 9.3 (407 reviews) | 
  | **Ease of Setup** | 9.5 (59 reviews) | 9.2 (209 reviews) | 
  | **Ease of Admin** | 9.3 (58 reviews) | 9.1 (202 reviews) | 
  | **Quality of Support** | 9.4 (87 reviews) | 9.3 (366 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (58 reviews) | 9.5 (199 reviews) | 
  | **Product Direction (% positive)** | 9.5 (94 reviews) | 9.3 (384 reviews) | 

---
## Pricing

### Crosschq

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Xref

#### Entry-Level Pricing

Plan: Starter

Price: $840.00 25 employee turnover cap Per Year

Description: Ideal for organisations with up to 75 employees and a typical employee turnover rate.

Key Features:
- All standard features plus
- Automated Talent Pooling
- Multi Language

[Browse all 5 editions](https://www.g2.com/products/xref-xref/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Talent Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | 8.2/10 | 7 |
| **Xref** | N/A | N/A |

#### Platform Basics

| Feature | Crosschq | Xref | 
|---|---|---|
| **Interoperability** | 7.7 (5 reviews) | Not enough data | 
| **Performance** | 8.6 (6 reviews) | Not enough data | 
| **Self-service** | 8.0 (5 reviews) | Not enough data | 
| **Automation** | 8.0 (5 reviews) | Not enough data | 

#### Platform Data

| Feature | Crosschq | Xref | 
|---|---|---|
| **Platform Search** | Not enough data | Not enough data | 
| **Dashboard** | 8.3 (6 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.3 (6 reviews) | Not enough data | 
| **Analytics** | 7.7 (5 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Crosschq | Xref | 
|---|---|---|
| **Dashboard** | 8.9 (6 reviews) | Not enough data | 
| **Talent Management** | 8.1 (6 reviews) | Not enough data | 
| **Diversity** | 6.7 (5 reviews) | Not enough data | 
| **Add-on** | Feature Not Available | Not enough data | 
| **Talent Acquisition** | 9.4 (6 reviews) | Not enough data | 
| **Proctoring** | Not enough data | Not enough data | 
| **Assessments** | Not enough data | Not enough data | 

#### Agentic AI - Talent Intelligence

| Feature | Crosschq | Xref | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | 8.6/10 | 53 |
| **Xref** | N/A | N/A |

#### Platform Functionality

| Feature | Crosschq | Xref | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.9 (15 reviews) ✓ Verified | Not enough data | 
| **Job Posting** | Feature Not Available | Not enough data | 
| **Interview Scheduling** | 8.0 (11 reviews) | Not enough data | 
| **Applicant Tracking** | 8.6 (12 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Recruiting Automation

| Feature | Crosschq | Xref | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform

| Feature | Crosschq | Xref | 
|---|---|---|
| **Customization ** | 8.2 (41 reviews) ✓ Verified | 8.2 (211 reviews) | 
| **Integration APIs** | 8.9 (30 reviews) ✓ Verified | 8.0 (162 reviews) | 
| **Internationalization** | 8.5 (25 reviews) | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | 8.9 (42 reviews) ✓ Verified | 8.7 (204 reviews) | 
| **Performance** | 9.4 (41 reviews) ✓ Verified | 9.2 (221 reviews) | 
| **Mobility** | 8.6 (35 reviews) ✓ Verified | 8.8 (207 reviews) | 
| **Reporting** | 9.0 (41 reviews) ✓ Verified | 8.3 (194 reviews) | 
| **Dashboards** | 9.2 (44 reviews) ✓ Verified | 8.7 (213 reviews) | 

### Reference Check

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | 8.9/10 | 65 |
| **Xref** | 8.7/10 | 316 |

#### Platform Content

| Feature | Crosschq | Xref | 
|---|---|---|
| **Templates** | 8.8 (52 reviews) | 8.5 (288 reviews) | 
| **Automated** | 9.1 (53 reviews) | 8.9 (290 reviews) | 
| **Reports** | 9.2 (55 reviews) | 8.6 (278 reviews) | 

#### Platform Basics

| Feature | Crosschq | Xref | 
|---|---|---|
| **Optimization** | 8.9 (52 reviews) | 8.8 (280 reviews) | 
| **Interoperability** | 8.6 (46 reviews) | 8.3 (241 reviews) | 
| **Performance** | 9.0 (56 reviews) | 9.1 (296 reviews) | 

#### Platform Additional Functionality

| Feature | Crosschq | Xref | 
|---|---|---|
| **Integrations** | 8.4 (48 reviews) | 8.2 (240 reviews) | 
| **Identity verification** | 9.0 (52 reviews) | 8.6 (264 reviews) | 
| **Fraud detection** | 8.9 (50 reviews) | 9.1 (283 reviews) | 
| **Custom branding** | 9.0 (40 reviews) | 8.6 (275 reviews) | 

#### Platform Data

| Feature | Crosschq | Xref | 
|---|---|---|
| **Visualization** | 8.7 (49 reviews) | 8.6 (277 reviews) | 
| **Security and Compliance** | 9.1 (49 reviews) | 9.0 (294 reviews) | 
| **Alerts and Notifications** | 9.0 (56 reviews) | 8.9 (301 reviews) | 
| **GDPR Compliant** | 9.0 (37 reviews) | 8.5 (231 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | N/A | N/A |
| **Xref** | 7.9/10 | 16 |

#### Performance reviews

| Feature | Crosschq | Xref | 
|---|---|---|
| **customizable forms** | Not enough data | 7.4 (16 reviews) | 
| **360 reviews** | Not enough data | 8.9 (16 reviews) | 

#### Feedback

| Feature | Crosschq | Xref | 
|---|---|---|
| **requesting feedback** | Not enough data | 7.5 (16 reviews) | 
| **continuous feedback** | Not enough data | 7.5 (16 reviews) | 

#### Data

| Feature | Crosschq | Xref | 
|---|---|---|
| **Dashboard and Reporting** | Not enough data | 8.5 (16 reviews) | 
| **Historical Analysis** | Not enough data | 8.0 (16 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Generative AI

| Feature | Crosschq | Xref | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Generative AI

| Feature | Crosschq | Xref | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Generative AI

| Feature | Crosschq | Xref | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Crosschq | Xref | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | Crosschq | Xref | 
|---|---|---|
| **Candidate Search** | Not enough data | Not enough data | 
| **Career Page Configuration** | Not enough data | Not enough data | 
| **Social Sourcing** | Not enough data | Not enough data | 
| **Job Posting** | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Crosschq | Xref | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | Not enough data | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | Crosschq | Xref | 
|---|---|---|
| **Customization ** | 8.2 (41 reviews) ✓ Verified | 8.2 (211 reviews) | 
| **Integration APIs** | 8.9 (30 reviews) ✓ Verified | 8.0 (162 reviews) | 
| **Internationalization** | 8.5 (25 reviews) | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | 8.9 (42 reviews) ✓ Verified | 8.7 (204 reviews) | 
| **Performance** | 9.4 (41 reviews) ✓ Verified | 9.2 (221 reviews) | 
| **Mobility** | 8.6 (35 reviews) ✓ Verified | 8.8 (207 reviews) | 
| **Reporting** | 9.0 (41 reviews) ✓ Verified | 8.3 (194 reviews) | 
| **Dashboards** | 9.2 (44 reviews) ✓ Verified | 8.7 (213 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Crosschq | Xref | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | N/A | N/A |
| **Xref** | 7.9/10 | 237 |

#### Platform Basics

| Feature | Crosschq | Xref | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 7.8 (32 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.5 (32 reviews) | 
| **Interoperability** | Not enough data | 6.3 (29 reviews) | 

#### Platform Content

| Feature | Crosschq | Xref | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.5 (32 reviews) | 
| **Survey Customization** | Not enough data | 8.1 (33 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 6.5 (10 reviews) | 
| **Science-based templates** | Not enough data | 8.1 (30 reviews) | 

#### Platform Additional Functionality

| Feature | Crosschq | Xref | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.6 (33 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 6.5 (10 reviews) | 
| **Peer Recognition** | Not enough data | 7.5 (8 reviews) | 
| **Social Feedback Portal** | Not enough data | 6.5 (8 reviews) | 

#### Platform

| Feature | Crosschq | Xref | 
|---|---|---|
| **Customization ** | 8.2 (41 reviews) ✓ Verified | 8.2 (211 reviews) | 
| **Integration APIs** | 8.9 (30 reviews) ✓ Verified | 8.0 (162 reviews) | 
| **Internationalization** | 8.5 (25 reviews) | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | 8.9 (42 reviews) ✓ Verified | 8.7 (204 reviews) | 
| **Performance** | 9.4 (41 reviews) ✓ Verified | 9.2 (221 reviews) | 
| **Mobility** | 8.6 (35 reviews) ✓ Verified | 8.8 (207 reviews) | 
| **Reporting** | 9.0 (41 reviews) ✓ Verified | 8.3 (194 reviews) | 
| **Dashboards** | 9.2 (44 reviews) ✓ Verified | 8.7 (213 reviews) | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Crosschq** | 8.9/10 | 48 |
| **Xref** | 8.6/10 | 237 |

#### Platform

| Feature | Crosschq | Xref | 
|---|---|---|
| **Customization ** | 8.2 (41 reviews) ✓ Verified | 8.2 (211 reviews) | 
| **Integration APIs** | 8.9 (30 reviews) ✓ Verified | 8.0 (162 reviews) | 
| **Internationalization** | 8.5 (25 reviews) | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | 8.9 (42 reviews) ✓ Verified | 8.7 (204 reviews) | 
| **Performance** | 9.4 (41 reviews) ✓ Verified | 9.2 (221 reviews) | 
| **Mobility** | 8.6 (35 reviews) ✓ Verified | 8.8 (207 reviews) | 
| **Reporting** | 9.0 (41 reviews) ✓ Verified | 8.3 (194 reviews) | 
| **Dashboards** | 9.2 (44 reviews) ✓ Verified | 8.7 (213 reviews) | 

---
## Categories
**Shared Categories (1):** [Reference Check Software](https://www.g2.com/categories/reference-check)

**Unique to Crosschq (3):** [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [Talent Intelligence Software](https://www.g2.com/categories/talent-intelligence), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)

**Unique to Xref (2):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [360 Feedback Software](https://www.g2.com/categories/360-feedback-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Crosschq | Xref | 
|---|---|---|
| **Small-Business** | 10.2% | 9.3% | 
| **Mid-Market** | 63.7% | 45.4% | 
| **Enterprise** | 26.1% | 45.2% | 

### By Industry

#### Crosschq

- **Computer Software:** 23.1%
- **Information Technology and Services:** 13.5%
- **Hospital & Health Care:** 6.4%
- **Mental Health Care:** 5.8%
- **Staffing and Recruiting:** 5.1%
- **Financial Services:** 5.1%
- **Human Resources:** 4.5%
- **Biotechnology:** 3.8%
- **Marketing and Advertising:** 3.8%
- **Internet:** 3.2%
- **Other:** 25.6%

#### Xref

- **Hospital & Health Care:** 11.4%
- **Staffing and Recruiting:** 11.2%
- **Non-Profit Organization Management:** 8.0%
- **Information Technology and Services:** 4.9%
- **Education Management:** 3.8%
- **Higher Education:** 3.4%
- **Insurance:** 3.0%
- **Human Resources:** 3.0%
- **Construction:** 3.0%
- **Financial Services:** 3.0%
- **Other:** 45.5%

---
## Alternatives

### Alternatives to Crosschq

- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)
- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1656 reviews)
- [Workable](https://www.g2.com/products/workable/reviews) — 4.4/5 stars (705 reviews)
- [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews) — 4.5/5 stars (439 reviews)
- [SeekOut](https://www.g2.com/products/seekout/reviews) — 4.5/5 stars (759 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1351 reviews)
- [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) — 4.3/5 stars (688 reviews)

### Alternatives to Xref

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2204 reviews)
- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (462 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5239 reviews)
- [Keka](https://www.g2.com/products/keka/reviews) — 4.5/5 stars (2022 reviews)
- [15Five](https://www.g2.com/products/15five/reviews) — 4.6/5 stars (1905 reviews)
- [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) — 4.7/5 stars (10891 reviews)
- [Achievers](https://www.g2.com/products/achievers/reviews) — 4.6/5 stars (9597 reviews)

---
## Top Discussions

### Crosschq

- Title: [What does Crosschq do?](https://www.g2.com/discussions/what-does-crosschq-do) — 1 comment
  > **Top comment:** "Digital reference checks for potential people you are hiring and a final report to share to the hiring manager"

### Xref

- Title: [How is it possible to see if an employee has received and read an Xref invite?](https://www.g2.com/discussions/38814-how-is-it-possible-to-see-if-an-employee-has-received-and-read-an-xref-invite) — 2 comments, 1 upvote
  > **Top comment:** "I receive an email from Xref"
- Title: [What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.](https://www.g2.com/discussions/34057-what-is-the-best-way-to-change-a-reference-email-that-the-new-hire-has-submitted-in-case-they-need-support-with-that) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for your question, Andrea. If a candidate discovers that the email they originally entered was incorrect, they can simply re-enter the reference (as..."
- Title: [Is it possible to understand the reason for why referee's decline an XRef request?](https://www.g2.com/discussions/is-it-possible-to-understand-the-reason-for-why-referee-s-decline-an-xref-request) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for your question! For confidentiality reasons, we are unable to request that the reference offers an explanation for declining to provide feedback...."
- Title: [I have a hesitation to submit references requests on Friday due to weekend approaching](https://www.g2.com/discussions/i-have-a-hesitation-to-submit-references-requests-on-friday-due-to-weekend-approaching) — 1 comment, 1 upvote
  > **Top comment:** "We encourage hiring managers to send reference requests during working days, however, many organizations have seen references returned over the weekend after..."
- Title: [How does Xref compare to other online reference check companies?](https://www.g2.com/discussions/how-does-xref-compare-to-other-online-reference-check-companies) — 1 comment, 1 upvote
  > **Top comment:** "Xref is a global business, which meets the highest standards of compliance and is trusted by companies all over the world to make their reference, ID and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crosschq-vs-xref-xref)