# CRMOne vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in scalability, with users noting that it smoothly accommodates growing teams and additional pipelines without disrupting existing workflows. This flexibility is particularly beneficial for small businesses looking to expand.
- **Users say** that CRMOne stands out for its ease of adoption, integrating seamlessly into daily operations. Reviewers appreciate how it helps teams respond faster and maintain organized data, which enhances the overall customer experience.
- **According to verified reviews** , monday CRM is praised for its user-friendly automation features, allowing users to set up tasks and reminders effortlessly. This capability helps prevent deals from stalling and reduces the need for daily check-ins, making it ideal for teams that value efficiency.
- **Reviewers mention** that CRMOne's structured workflows and task assignment features have significantly improved team coordination and clarity in responsibilities. This consistency in the sales process is a major plus for organizations aiming to streamline their operations.
- **G2 reviewers highlight** that while monday CRM has a solid overall satisfaction score, it faces challenges in specific areas like customer support quality. Users have noted that while support is generally good, it may not always meet the high expectations set by other features.
- **Users report** that CRMOne provides clear deal stages and progress tracking, which are essential for sales managers to monitor pipelines effectively. This clarity in the sales process is a significant advantage for teams that rely on accurate forecasting and performance tracking.



| | CRMOne | monday CRM | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,045 | 1,161 | 
| **Largest Market Segment** | Small-Business (40.2% of reviews) | Small-Business (78.9% of reviews) | 
| **Entry Level Price** | $18.00 1 Users Per Month | $12.00 Per Month | 

---
## Top Pros & Cons

### CRMOne

Pros:
- Lead Management (135 reviews)
- Customer Management (121 reviews)

Cons:
- Limited Customization (84 reviews)
- Learning Curve (79 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | CRMOne | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 9.6 (21 reviews) | 8.6 (823 reviews) | 
  | **Ease of Use** | 10.0 (874 reviews) | 8.9 (885 reviews) | 
  | **Ease of Setup** | 10.0 (623 reviews) | 8.5 (674 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (469 reviews) | 
  | **Quality of Support** | 9.7 (21 reviews) | 8.4 (731 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 10.0 (21 reviews) | 9.3 (796 reviews) | 

---
## Pricing

### CRMOne

#### Entry-Level Pricing

Plan: Grow

Price: $18.00 1 Users Per Month

Description: 14 Days Free Trial

Key Features:
- Everything in Launch, plus: Role-based Permissions
- Unlimited AI Pages, Funnels, Forms, Surveys & Course Builder
- Bring Your Own Domain for forms, surveys, websites, funnels & appointment scheduler

[Browse all 3 editions](https://www.g2.com/products/crmone/pricing)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **CRMOne** | 9.3/10 | 21 |
| **monday CRM** | 7.9/10 | 721 |

#### Sales Force Automation

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 9.8 (20 reviews) | 8.6 (557 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 9.2 (20 reviews) | 7.8 (471 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 9.5 (20 reviews) | 8.6 (564 reviews) | 
| **Task / Activity Management** | 9.3 (20 reviews) | 8.8 (587 reviews) | 
| **Territory & Quota Management** | 8.7 (20 reviews) | 7.6 (442 reviews) | 
| **Desktop Integration** | 9.4 (20 reviews) | 8.3 (496 reviews) | 
| **Product & Price List Management** | 9.4 (19 reviews) | 7.7 (447 reviews) | 
| **Quote & Order Management** | 9.2 (19 reviews) | 7.5 (450 reviews) | 
| **Customer Contract Management** | 9.2 (20 reviews) | 7.9 (477 reviews) | 

#### Marketing Automation

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Email Marketing** | 9.6 (20 reviews) | 7.5 (463 reviews) | 
| **Campaign Management** | 9.0 (20 reviews) | 7.7 (463 reviews) | 
| **Lead Management** | 9.6 (19 reviews) | 8.6 (542 reviews) | 
| **Marketing ROI Analytics** | 9.1 (20 reviews) | 7.5 (437 reviews) | 

#### Customer Support

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Case Management** | 9.4 (21 reviews) | 8.2 (471 reviews) | 
| **Customer Support Portal** | 9.5 (21 reviews) | 7.8 (409 reviews) | 
| **Knowledge Base** | 9.7 (20 reviews) | 8.2 (433 reviews) | 
| **Call Center Features** | 8.9 (20 reviews) | 7.0 (392 reviews) | 
| **Support Analytics** | 9.0 (19 reviews) | 7.8 (446 reviews) | 

#### Reporting & Analytics

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Reporting** | 9.5 (19 reviews) | 8.2 (516 reviews) | 
| **Dashboards** | 9.3 (19 reviews) | 8.7 (568 reviews) | 
| **Forecasting** | 8.9 (19 reviews) | 8.0 (466 reviews) | 

#### Mobile & Social

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 9.1 (19 reviews) | 7.9 (388 reviews) | 
| **Social Network Integration** | 9.7 (20 reviews) | 7.2 (344 reviews) | 
| **Mobile User Support** | 9.3 (19 reviews) | 7.7 (470 reviews) | 

#### Platform

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Customization** | 9.2 (18 reviews) | 8.7 (530 reviews) | 
| **Workflow Capability** | 9.4 (18 reviews) | 8.7 (521 reviews) | 
| **User, Role, and Access Management** | 9.6 (18 reviews) | 8.6 (517 reviews) | 
| **Internationalization** | 9.2 (18 reviews) | 8.1 (438 reviews) | 
| **Sandbox / Test Environments** | 9.0 (18 reviews) | 7.6 (387 reviews) | 
| **Document & Content Mgmt.** | 9.4 (18 reviews) | 8.0 (473 reviews) | 
| **Performance and Reliability** | 9.4 (18 reviews) | 8.5 (509 reviews) | 
| **Output Document Generation** | 8.5 (19 reviews) | 7.8 (436 reviews) | 

#### Integration

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 9.2 (18 reviews) | 8.2 (468 reviews) | 
| **Integration APIs** | 9.5 (18 reviews) | 7.9 (418 reviews) | 
| **Breadth of Partner Applications** | 9.2 (18 reviews) | 8.0 (413 reviews) | 

#### Generative AI

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **AI Text Generation** | 9.2 (19 reviews) | 7.1 (314 reviews) | 

#### Agentic AI - CRM

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (61 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (60 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (59 reviews) | 
| **Decision Making** | Not enough data | 7.1 (60 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **CRMOne** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Integrations

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 
| **Email Integration** | Not enough data | Not enough data | 
| **Zoom Integration** | Not enough data | Not enough data | 
| **Google Meet Integration** | Not enough data | Not enough data | 
| **Salesforce Integration** | Not enough data | Not enough data | 

#### Branding & Customizatio

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 
| **Personalized Links** | Not enough data | Not enough data | 
| **Personalized Web Embed** | Not enough data | Not enough data | 

#### Automatic Rules & Configurations

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 
| **Automatic Updates** | Not enough data | Not enough data | 
| **Buffer Times** | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **CRMOne** | N/A | N/A |
| **monday CRM** | 7.8/10 | 292 |

#### Agentic AI - Sales Performance Management

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (29 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (28 reviews) | 

#### Incentives

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (215 reviews) | 
| **Triggers** | Not enough data | 7.7 (231 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (209 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (221 reviews) | 

#### Personalization

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (258 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (245 reviews) | 
| **Dashboards** | Not enough data | 8.9 (274 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (246 reviews) | 

#### Administrative

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (253 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (246 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (199 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **CRMOne** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **CRMOne** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Customizations

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | 

#### Growth

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | 

#### Content

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **WordPress Tool** | Feature Not Available | Not enough data | 

#### Support

| Feature | CRMOne | monday CRM | 
|---|---|---|
| **Customer Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to CRMOne (2):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Website Builder Software](https://www.g2.com/categories/website-builder)

**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | CRMOne | monday CRM | 
|---|---|---|
| **Small-Business** | 40.2% | 78.9% | 
| **Mid-Market** | 30.0% | 18.3% | 
| **Enterprise** | 29.9% | 2.8% | 

### By Industry

#### CRMOne

- **Marketing and Advertising:** 21.0%
- **Financial Services:** 13.8%
- **Computer & Network Security:** 12.7%
- **Computer Software:** 12.5%
- **Computer Networking:** 7.9%
- **Education Management:** 7.6%
- **Dairy:** 5.8%
- **Hospital & Health Care:** 4.7%
- **Cosmetics:** 3.5%
- **Information Technology and Services:** 1.9%
- **Other:** 8.5%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.7%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.7%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.2%

---
## Alternatives

### Alternatives to CRMOne

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2037 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3044 reviews)
- [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4091 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (490 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (813 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3044 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1232 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (813 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2037 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (660 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)

---
## Top Discussions

### CRMOne

No discussions available for this product.

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crmone-vs-monday-crm)