# CRMOne vs Kommo Comparison --- ## AI Generated Summary - **G2 reviewers report** that CRMOne excels in overall user satisfaction, reflected in its higher G2 Score and star ratings. Users appreciate its advanced features, such as generative AI, which enhances the user experience and streamlines workflows. - **Users say** that Kommo offers a highly customizable interface, making it particularly appealing for small businesses. Reviewers highlight its versatility and ease of use, noting that it allows for tailored management of deals and leads, which can be beneficial for those new to CRM systems. - **According to verified reviews** , CRMOne stands out for its robust reporting and analytics capabilities. Users mention that it visualizes the entire sales funnel in real-time, which aids in making informed decisions and tracking performance effectively. - **Reviewers mention** that while Kommo is praised for its intuitive design and organization, it sometimes struggles to meet specific workflow needs, leading to configuration challenges for some users. This can be a consideration for businesses with unique requirements. - **Users highlight** that CRMOne's ease of setup and administration is a significant advantage, with many finding the onboarding process straightforward and efficient. This can be a crucial factor for businesses looking to implement a CRM quickly. - **G2 reviewers note** that while Kommo has a smaller user base, it is continuously evolving, with users appreciating its ongoing development and integration capabilities. This adaptability can be a strong point for businesses looking for a CRM that grows with their needs. | | CRMOne | Kommo | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | | **Total Reviews** | 1,045 | 57 | | **Largest Market Segment** | Small-Business (40.2% of reviews) | Small-Business (80.0% of reviews) | | **Entry Level Price** | $18.00 1 Users Per Month | $15.00 | --- ## Top Pros & Cons ### CRMOne Pros: - Lead Management (135 reviews) - Customer Management (121 reviews) Cons: - Limited Customization (84 reviews) - Learning Curve (79 reviews) ### Kommo Pros: - Integration (4 reviews) - Ease of Use (3 reviews) Cons: - Expertise Required (2 reviews) - Integration Issues (2 reviews) --- ## Ratings Comparison | Rating | CRMOne | Kommo | |---|---|---| | **Meets Requirements** | 9.6 (21 reviews) | 8.3 (37 reviews) | | **Ease of Use** | 10.0 (874 reviews) | 8.3 (39 reviews) | | **Ease of Setup** | 10.0 (623 reviews) | 7.9 (26 reviews) | | **Ease of Admin** | Not enough data | 8.8 (18 reviews) | | **Quality of Support** | 9.7 (21 reviews) | 8.2 (36 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.2 (18 reviews) | | **Product Direction (% positive)** | 10.0 (21 reviews) | 8.4 (37 reviews) | --- ## Pricing ### CRMOne #### Entry-Level Pricing Plan: Grow Price: $18.00 1 Users Per Month Description: 14 Days Free Trial Key Features: - Everything in Launch, plus: Role-based Permissions - Unlimited AI Pages, Funnels, Forms, Surveys & Course Builder - Bring Your Own Domain for forms, surveys, websites, funnels & appointment scheduler [Browse all 3 editions](https://www.g2.com/products/crmone/pricing) #### Free Trial Yes ### Kommo #### Entry-Level Pricing Plan: Basic Price: $15.00 Description: Designed to boost the effectiveness of small sales teams Key Features: - Lead & Contact Management - Custom sales pipeline(s) - Lists & product catalogs [Browse all 3 editions](https://www.g2.com/products/kommo/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **CRMOne** | 9.3/10 | 21 | | **Kommo** | 7.5/10 | 39 | #### Sales Force Automation | Feature | CRMOne | Kommo | |---|---|---| | **Contact & Account Management** | 9.8 (20 reviews) | 8.5 (28 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 9.2 (20 reviews) | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 9.5 (20 reviews) | 8.4 (32 reviews) ✓ Verified | | **Task / Activity Management** | 9.3 (20 reviews) | 8.1 (30 reviews) ✓ Verified | | **Territory & Quota Management** | 8.7 (20 reviews) | 7.5 (22 reviews) | | **Desktop Integration** | 9.4 (20 reviews) | 8.1 (25 reviews) ✓ Verified | | **Product & Price List Management** | 9.4 (19 reviews) | 6.7 (22 reviews) ✓ Verified | | **Quote & Order Management** | 9.2 (19 reviews) | 6.6 (21 reviews) | | **Customer Contract Management** | 9.2 (20 reviews) | 7.9 (21 reviews) ✓ Verified | #### Marketing Automation | Feature | CRMOne | Kommo | |---|---|---| | **Email Marketing** | 9.6 (20 reviews) | 8.0 (21 reviews) ✓ Verified | | **Campaign Management** | 9.0 (20 reviews) | 7.9 (21 reviews) | | **Lead Management** | 9.6 (19 reviews) | 9.0 (31 reviews) ✓ Verified | | **Marketing ROI Analytics** | 9.1 (20 reviews) | Feature Not Available | #### Customer Support | Feature | CRMOne | Kommo | |---|---|---| | **Case Management** | 9.4 (21 reviews) | 7.5 (22 reviews) | | **Customer Support Portal** | 9.5 (21 reviews) | 7.4 (21 reviews) | | **Knowledge Base** | 9.7 (20 reviews) | 6.9 (18 reviews) | | **Call Center Features** | 8.9 (20 reviews) | 7.0 (16 reviews) | | **Support Analytics** | 9.0 (19 reviews) | 6.9 (18 reviews) | #### Reporting & Analytics | Feature | CRMOne | Kommo | |---|---|---| | **Reporting** | 9.5 (19 reviews) | 7.4 (26 reviews) ✓ Verified | | **Dashboards** | 9.3 (19 reviews) | 7.6 (25 reviews) ✓ Verified | | **Forecasting** | 8.9 (19 reviews) | 7.2 (20 reviews) ✓ Verified | #### Mobile & Social | Feature | CRMOne | Kommo | |---|---|---| | **Social Collaboration Features** | 9.1 (19 reviews) | 6.7 (17 reviews) ✓ Verified | | **Social Network Integration** | 9.7 (20 reviews) | 7.5 (19 reviews) ✓ Verified | | **Mobile User Support** | 9.3 (19 reviews) | 7.1 (21 reviews) ✓ Verified | #### Platform | Feature | CRMOne | Kommo | |---|---|---| | **Customization** | 9.2 (18 reviews) | 7.8 (17 reviews) ✓ Verified | | **Workflow Capability** | 9.4 (18 reviews) | 7.9 (15 reviews) ✓ Verified | | **User, Role, and Access Management** | 9.6 (18 reviews) | 7.6 (15 reviews) ✓ Verified | | **Internationalization** | 9.2 (18 reviews) | 8.2 (11 reviews) ✓ Verified | | **Sandbox / Test Environments** | 9.0 (18 reviews) | 6.8 (11 reviews) | | **Document & Content Mgmt.** | 9.4 (18 reviews) | 6.8 (10 reviews) | | **Performance and Reliability** | 9.4 (18 reviews) | 8.1 (14 reviews) ✓ Verified | | **Output Document Generation** | 8.5 (19 reviews) | 6.8 (10 reviews) | #### Integration | Feature | CRMOne | Kommo | |---|---|---| | **Data Import & Export Tools** | 9.2 (18 reviews) | 7.3 (14 reviews) ✓ Verified | | **Integration APIs** | 9.5 (18 reviews) | 7.4 (13 reviews) ✓ Verified | | **Breadth of Partner Applications** | 9.2 (18 reviews) | 7.7 (10 reviews) ✓ Verified | #### Generative AI | Feature | CRMOne | Kommo | |---|---|---| | **AI Text Generation** | 9.2 (19 reviews) | 6.3 (5 reviews) | #### Agentic AI - CRM | Feature | CRMOne | Kommo | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | 8.6 (7 reviews) | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **CRMOne** | N/A | N/A | | **Kommo** | N/A | N/A | #### Integrations | Feature | CRMOne | Kommo | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | CRMOne | Kommo | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | CRMOne | Kommo | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | CRMOne | Kommo | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Website Builder | Product | Score | Reviews | |---|---|---| | **CRMOne** | N/A | N/A | | **Kommo** | N/A | N/A | #### Customizations | Feature | CRMOne | Kommo | |---|---|---| | **Templates** | Not enough data | Not enough data | | **Drag and Drop** | Not enough data | Not enough data | | **HTML Input** | Not enough data | Not enough data | | **Domain Name** | Not enough data | Not enough data | #### Growth | Feature | CRMOne | Kommo | |---|---|---| | **SEO** | Not enough data | Not enough data | | **Site Analytics** | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | | **E-Commerce** | Not enough data | Not enough data | | **Hosting** | Not enough data | Not enough data | #### Content | Feature | CRMOne | Kommo | |---|---|---| | **Email Integrations** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Permissions** | Not enough data | Not enough data | | **WordPress Tool** | Feature Not Available | Not enough data | #### Support | Feature | CRMOne | Kommo | |---|---|---| | **Customer Support** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to CRMOne (2):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Website Builder Software](https://www.g2.com/categories/website-builder) --- ## Reviewer Demographics ### By Company Size | Segment | CRMOne | Kommo | |---|---|---| | **Small-Business** | 40.2% | 80.0% | | **Mid-Market** | 30.0% | 8.9% | | **Enterprise** | 29.9% | 11.1% | ### By Industry #### CRMOne - **Marketing and Advertising:** 21.0% - **Financial Services:** 13.8% - **Computer & Network Security:** 12.7% - **Computer Software:** 12.5% - **Computer Networking:** 7.9% - **Education Management:** 7.6% - **Dairy:** 5.8% - **Hospital & Health Care:** 4.7% - **Cosmetics:** 3.5% - **Information Technology and Services:** 1.9% - **Other:** 8.5% #### Kommo - **Marketing and Advertising:** 23.8% - **Information Technology and Services:** 11.9% - **Computer & Network Security:** 4.8% - **Computer Software:** 4.8% - **Education Management:** 4.8% - **Financial Services:** 4.8% - **Internet:** 4.8% - **Music:** 4.8% - **Retail:** 4.8% - **Telecommunications:** 4.8% - **Other:** 26.2% --- ## Alternatives ### Alternatives to CRMOne - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2036 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1161 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4091 reviews) - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (490 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (812 reviews) ### Alternatives to Kommo - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (941 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews) --- ## Top Discussions ### CRMOne No discussions available for this product. ### Kommo - Title: [I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?](https://www.g2.com/discussions/237-are-there-any-set-up-fees-associated-with-amocrm) — 1 comment, 1 upvote > **Top comment:** "According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crmone-vs-kommo)