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Compare CRMOne and Freshsales 
Featured Products
At a Glance
Market Segments
Small-Business (40.2% of reviews)
Small-Business (68.0% of reviews)
Entry-Level Pricing
$18.00 1 Users Per Month
Starting at $9.00 1 User Per Month
CRMOne
Star Rating
(1,045)4.8 out of 5
Market Segments
Small-Business (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$18.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansFreshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Freshsales excels in user-friendliness, with many users appreciating its intuitive interface and customization options. One user highlighted how it allows for easy organization of leads, enabling them to filter contacts based on their engagement status, which enhances their sales process.
- Users say that CRMOne stands out for its advanced features, including generative AI capabilities that streamline the user experience. Reviewers noted that these features help visualize the entire sales funnel in real-time, making it easier to manage and track sales activities.
- According to verified reviews, Freshsales is particularly favored by small businesses, with a significant portion of its user base coming from this segment. Users appreciate its ability to create a structured sales funnel, which is crucial for managing leads effectively.
- Reviewers mention that CRMOne offers superior support and setup experiences, with many users praising its quick implementation and high-quality customer service. This has led to a smoother onboarding process, allowing teams to get up and running without significant delays.
- G2 reviewers highlight that while Freshsales has a strong focus on lead management and automation, some users feel it could improve in areas like reporting and analytics. Users have expressed a desire for more robust reporting features to better analyze their sales data.
- Users report that CRMOne's ease of use is a significant advantage, with a perfect score in this area. Reviewers appreciate the platform's advanced filtering options for contacts and tasks, which enhance data management efficiency and overall productivity.
Pricing
Entry-Level Pricing
CRMOne
Grow
$18.00
1 Users Per Month
14 Days Free Trial
- Everything in Launch, plus: Role-based Permissions
- Unlimited AI Pages, Funnels, Forms, Surveys & Course Builder
- Bring Your Own Domain for forms, surveys, websites, funnels & appointment scheduler
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Free Trial
CRMOne
Free Trial is available
Freshsales
Free Trial is available
Ratings
Meets Requirements
9.6
21
8.7
1,039
Ease of Use
10.0
874
9.0
1,052
Ease of Setup
10.0
623
8.8
559
Ease of Admin
Not enough data
8.9
535
Quality of Support
9.7
21
8.8
1,009
Has the product been a good partner in doing business?
Not enough data
9.0
529
Product Direction (% positive)
10.0
21
9.3
1,033
Features by Category
Sales Force Automation
9.8
20
8.9
718
|
Verified
9.2
20
8.3
417
9.5
20
8.8
707
|
Verified
9.3
20
8.5
705
|
Verified
8.7
20
8.3
507
|
Verified
9.4
20
8.6
336
|
Verified
9.4
19
8.2
482
|
Verified
9.2
19
8.1
468
9.2
20
8.4
510
|
Verified
Marketing Automation
9.6
20
8.5
548
9.0
20
8.5
522
9.6
19
8.9
627
9.1
20
7.9
114
Customer Support
9.4
21
8.5
534
9.5
21
8.6
542
9.7
20
8.6
548
8.9
20
8.2
458
9.0
19
8.4
478
Reporting & Analytics
9.5
19
8.4
629
|
Verified
9.3
19
8.6
665
|
Verified
8.9
19
8.3
508
|
Verified
Mobile & Social
9.1
19
Feature Not Available
9.7
20
8.1
208
|
Verified
9.3
19
8.3
331
|
Verified
Platform
9.2
18
8.4
404
|
Verified
9.4
18
8.5
393
|
Verified
9.6
18
8.7
414
|
Verified
9.2
18
8.3
314
|
Verified
9.0
18
7.7
258
9.4
18
8.0
301
|
Verified
9.4
18
8.8
408
|
Verified
8.5
19
8.0
285
|
Verified
Integration
9.2
18
8.4
375
|
Verified
9.5
18
8.3
331
|
Verified
9.2
18
7.9
297
|
Verified
Generative AI
9.2
19
7.6
84
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Online Marketing
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Lead Management
Not enough data
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Campaign Management
Not enough data
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Reporting & Analytics
Not enough data
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Organization
Not enough data
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Performance Analysis
Not enough data
7.9
17
Not enough data
8.3
23
Sales Analysis
Not enough data
7.8
20
Not enough data
8.8
21
Generative AI
Not enough data
8.3
12
Not enough data
7.9
13
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Repeatability and Reportability
Not enough data
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
AI and Automation
Not enough data
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Generative AI
Not enough data
8.2
28
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Additional Functionality
Not enough data
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Discovery
Not enough data
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Management
Not enough data
8.7
49
Not enough data
9.0
51
Platform
Not enough data
8.5
49
Not enough data
8.7
51
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Personalization
Not enough data
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Administrative
Not enough data
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Customizations
Not enough data
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Generative AI
Not enough data
7.7
32
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Predictive Analytics
Not enough data
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Sales Management
Not enough data
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Contacts
Not enough data
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Insights
Not enough data
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
CRMOne and Freshsales are categorized as CRM
Unique Categories
CRMOne is categorized as Business Scheduling and Website Builder
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Visitor Identification, and Marketing Automation
Reviews
Reviewers' Company Size
CRMOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.0%
Financial Services
13.8%
Computer & Network Security
12.7%
Computer Software
12.5%
Computer Networking
7.9%
Other
32.1%
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Alternatives
Discussions
CRMOne has no discussions with answers
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
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