Link copied to clipboard # CRMOne vs Salesforce Sales Cloud Comparison - What are their main differences? Share [ Export ](/compare/crmone/agentforce-sales-formerly-salesforce-sales-cloud/export.csv) CRMOneSalesforce Sales Cloud[+ Add Product](#) Pricing **CRMOne** Free Trial **$18.00** 1 Users Per Month · Grow **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month · Starter Edition **Pricing Insights** from reviews Time to Implement **CRMOne** \<1 monthFaster Based on 277 responses **Salesforce Sales Cloud** 5 months Based on 1382 responses Return on Investment **CRMOne** 3 months11 months sooner Based on 277 responses **Salesforce Sales Cloud** 14 months Based on 1155 responses Perceived Cost **CRMOne** Not enough reviews yet **Salesforce Sales Cloud** $$$$$ Average Discount **CRMOne** Not enough reviews yet **Salesforce Sales Cloud** 16% ![CRMOne](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d1468ac83883156804fee560dfbc033/crmone.jpg "CRMOne") ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **CRMOne** [ Lead Management (135) ](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1798729&qs=pros-and-cons#reviews)[ Customer Management (121) ](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1799750&qs=pros-and-cons#reviews)[ Limited Customization (84) ](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1800128&qs=pros-and-cons#reviews)[ Learning Curve (79) ](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1798049&qs=pros-and-cons#reviews) **Salesforce Sales Cloud** [ Ease of Use (3658) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[ Features (3167) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[ Learning Curve (1831) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[ Limitations (1412) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews) Integrations **CRMOne** Not enough data **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) Screenshots **CRMOne** ![CRMOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1357544/Screenshot-2024-02-12-at-12.jpg) **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) **Ratings** from reviews Meets Requirements **CRMOne** 9.6 9.621 **Salesforce Sales Cloud** 8.8 8.814,331 Ease of Use **CRMOne** 10.0 10.0874 **Salesforce Sales Cloud** 8.2 8.219,731 Ease of Setup **CRMOne** 10.0 10.0623 **Salesforce Sales Cloud** 7.9 7.910,628 Ease of Admin **CRMOne** Not enough data **Salesforce Sales Cloud** 7.9 7.94,589 Quality of Support **CRMOne** 9.7 9.721 **Salesforce Sales Cloud** 8.1 8.112,527 Has the product been a good partner in doing business? **CRMOne** Not enough data **Salesforce Sales Cloud** 8.4 8.44,555 Product Direction (% positive) **CRMOne** 10.0 10.021 **Salesforce Sales Cloud** 8.3 8.313,906 **Features** ratings from reviews CRM 9.3 21 8.8 12,742 Email Tracking Not enough data 8.4 717 Lead Scoring Not enough data 8.5 520 Outbound Call Tracking Not enough data 8.6 222 Sales Analytics Not enough data 8.5 1,214 Sales Coaching Not enough data 8.7 311 Sales Enablement Not enough data 8.3 446 Sales Performance Management Not enough data 8.5 689 Conversation Intelligence Not enough data 8.9 185 Location Intelligence Not enough data 8.4 45 Sales Engagement Not enough data 8.5 642 Business Scheduling Not enough data 8.3 186 AI Sales Assistant Not enough data 8.8 442 Revenue Operations & Intelligence (RO&I) Not enough data 8.4 88 Sales Planning Not enough data 8.5 206 Field Sales Not enough data 8.6 40 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 40.3% Mid-Market(51-1000 emp.) 30.0% Enterprise(\> 1000 emp.) 29.7% Small-Business(50 or fewer emp.) 40.3% Mid-Market(51-1000 emp.) 30.0% Enterprise(\> 1000 emp.) 29.7% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% **Reviewers' Industry** [![CRMOne](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d1468ac83883156804fee560dfbc033/crmone.jpg "CRMOne")](https://www.g2.com/products/crmone/reviews) CRMOne Marketing and Advertising 21.0% Financial Services 13.8% Computer & Network Security 12.7% Computer Software 12.5% Computer Networking 7.9% Other 32.1% [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.7% Financial Services 7.1% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.4% Alternatives **CRMOne Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close") [ Close ](/products/close/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) **Salesforce Sales Cloud Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) ## CRMOne vs Salesforce Sales Cloud FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Agentforce Sales vs CRMOne? CRMOne stands out for its higher reviewer satisfaction scores and ease of use compared to Agentforce Sales. | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [CRMOne](https://www.g2.com/products/crmone/reviews) | | --- | --- | | 4.4/5 (25,876 reviews) | 4.8/5 (1,045 reviews) | | Mid-Market | Small-Business | | 7.8 | 10.0 | | 8.1 | 9.7 | | Highly customizable platform with advanced automation and reporting | Lead Management (116 all-time mentions) | ### How do the pricing models of Agentforce Sales and CRMOne compare? CRMOne is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Agentforce Sales:** In recent reviews, several reviewers cite high licensing and implementation costs as a trade-off for its advanced features and scalability. - **CRMOne:** Reviewers consistently highlight CRMOne's strong value, ease of adoption, and cost-effectiveness for small businesses. - **Switching reasons:** Recent reviewers mention switching to CRMOne for its lower total cost of ownership and simpler pricing structure. ### What are the best alternatives to Agentforce Sales and CRMOne? The top 3 alternatives to Agentforce Sales and CRMOne are HubSpot Sales Hub, Clari, and Salesloft. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | High licensing and implementation costs noted in recent reviews | Highly customizable platform with advanced automation and reporting | | [CRMOne](https://www.g2.com/products/crmone/reviews) | 4.8/5 (1,045 reviews) | Small-Business | Strong value and cost-effectiveness for small businesses | Lead Management (116 all-time mentions) | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | — | Ease of use and integrated marketing tools | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | Pipeline management and forecasting | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | Sales engagement and automation | ### Which CRM features should I prioritize when comparing Agentforce Sales and CRMOne? Buyers should prioritize ease of use, automation, lead management, reporting, and customer support when comparing Agentforce Sales and CRMOne. - **Ease of Use:** Agentforce Sales scores 8.2; CRMOne scores 10.0. - **Automation:** CRMOne has 71 all-time mentions for automation features; Agentforce Sales is frequently cited for advanced automation and AI-powered workflows in recent reviews. - **Lead Management:** CRMOne has 116 all-time mentions for lead management; Agentforce Sales is cited for centralized lead tracking and opportunity management. - **Reporting:** Reporting is the most frequently mentioned feature for both products, with Agentforce Sales highlighted for customizable dashboards and CRMOne for clear deal stages and progress tracking. - **Customer Support:** Agentforce Sales scores 8.1; CRMOne scores 9.7. ### What are the pros and cons of Agentforce Sales vs CRMOne? Agentforce Sales is strongest in customization and advanced automation, while CRMOne excels in ease of use and lead management. - **Agentforce Sales strengths:** Highly customizable platform, advanced automation and AI features, robust reporting and dashboards, strong integration with other Salesforce products, centralized customer data, and scalable for larger organizations. - **Agentforce Sales trade-offs:** Steep learning curve, higher licensing and implementation costs, complexity for new users, and advanced customization often requires technical expertise. - **CRMOne strengths:** Lead Management (116 all-time mentions), Customer Management (101), Customer Support (93), Task Management (78), Automation (71), Ease of Use (56), Reliability (54), and Productivity (52); reviewers highlight its intuitive interface, fast onboarding, and strong value for small businesses. - **CRMOne trade-offs:** Limited customization (71 all-time mentions), learning curve for advanced features (64), and some reviewers note basic export options and limited third-party integrations. ### Is Agentforce Sales or CRMOne better for small businesses? CRMOne is the better fit for small businesses, with the largest reviewer segment and consistently positive small-business sentiment. - **Agentforce Sales:** Largest segment is Mid-Market; reviewers note its scalability and advanced features but mention higher costs and complexity for smaller teams. - **CRMOne:** Largest segment is Small-Business; reviewers highlight ease of use, fast onboarding, and strong value for small business needs. ### Which CRM platform has better integrations? Agentforce Sales is favored for integrations, with reviewers citing its broad integration capabilities and ecosystem. - **Agentforce Sales:** Recent reviews mention integrations with Jira and Google Workspace, as well as strong integration with other Salesforce products. - **CRMOne:** Reviewers note that the number of third-party integrations could be expanded and mention Zapier integration, but cite limitations in integration options. ### How do Agentforce Sales and CRMOne compare on customer support? CRMOne leads Agentforce Sales on Quality of Support by a material margin of 1.6 points (9.7 vs 8.1). - **Agentforce Sales:** Reviewers describe support as variable, with some citing slow or inadequate post-sale support and frequent account executive changes. - **CRMOne:** Reviewers consistently praise responsive and efficient support, with fast resolution of issues and helpful onboarding guidance. ### Which is easier to implement, Agentforce Sales or CRMOne? CRMOne leads Agentforce Sales on Ease of Setup by a material margin of 2.2 points (10.0 vs 7.8). - **Agentforce Sales:** Reviewers describe setup as straightforward for standard use cases but note that advanced configuration and integrations require significant time and expertise. - **CRMOne:** Reviewers highlight fast onboarding, smooth data migration, and easy adoption, especially for teams new to CRM tools. ### Which product has better Reporting? Reporting is the most frequently mentioned feature for both Agentforce Sales and CRMOne, with both products receiving strong reviewer sentiment for their reporting capabilities. - **Agentforce Sales:** Reviewers highlight customizable dashboards, real-time analytics, and advanced reporting features; reporting is frequently cited as a core strength in recent reviews. - **CRMOne:** Reviewers praise clear deal stages, progress tracking, and helpful reports; reporting is consistently mentioned as a key benefit, with recent reviews noting its impact on sales visibility and forecasting.