# CRM Assistant for Gmail™ vs Copper Comparison

| | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 7 | 1,156 | 
| **Largest Market Segment** | Small-Business (50.0% of reviews) | Small-Business (79.2% of reviews) | 
| **Entry Level Price** | $8.00 1 User Per Month | Starting at $9.00 Per Month | 

---
## Top Pros & Cons

### CRM Assistant for Gmail™

Pros:
- Email Tracking (1 reviews)
- Organization (1 reviews)

Cons:
- Lack of Mobile Support (1 reviews)
- Limited Access (1 reviews)

### Copper

Pros:
- Ease of Use (27 reviews)
- Gmail Integration (17 reviews)

Cons:
- Expensive (10 reviews)
- Limited Features (10 reviews)

---
## Ratings Comparison
| Rating | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
  | **Meets Requirements** | 8.6 (6 reviews) | 8.7 (926 reviews) | 
  | **Ease of Use** | 8.3 (6 reviews) | 9.1 (937 reviews) | 
  | **Ease of Setup** | Not enough data | 8.7 (441 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (416 reviews) | 
  | **Quality of Support** | 7.2 (6 reviews) | 8.6 (858 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.0 (411 reviews) | 
  | **Product Direction (% positive)** | 7.7 (5 reviews) | 9.0 (868 reviews) | 

---
## Pricing

### CRM Assistant for Gmail™

#### Entry-Level Pricing

Plan: Monthly

Price: $8.00 1 User Per Month

Key Features:
- Free 30 Day Trial
- Works on SuiteCRM versions 7.13 to 8.4

[Browse all 2 editions](https://www.g2.com/products/crm-assistant-for-gmail/pricing)

#### Free Trial

Yes

### Copper

#### Entry-Level Pricing

Plan: Copper Starter Edition - Annual

Price: Starting at $9.00 Per Month

Description: Get started on the Google Workspace CRM with essential relationship management tools + Zapier.

Key Features:
- 1,000 contact limit
- Google Workspace integration
- Activity feed

[Browse all 4 editions](https://www.g2.com/products/copper/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **CRM Assistant for Gmail™** | N/A | N/A |
| **Copper** | 8.2/10 | 755 |

#### Sales Force Automation

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.9 (654 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.8 (657 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.5 (655 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.6 (352 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.8 (533 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.9 (336 reviews) | 
| **Quote & Order Management** | Not enough data | 7.6 (309 reviews) | 
| **Customer Contract Management** | Not enough data | 8.3 (402 reviews) | 

#### Marketing Automation

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.9 (434 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | Feature Not Available | 
| **Lead Management** | Not enough data | 8.6 (591 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | Feature Not Available | 

#### Customer Support

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Case Management** | Not enough data | 8.2 (387 reviews) | 
| **Customer Support Portal** | Not enough data | 8.0 (396 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (451 reviews) | 
| **Call Center Features** | Not enough data | 7.8 (314 reviews) | 
| **Support Analytics** | Not enough data | 8.0 (350 reviews) | 

#### Reporting & Analytics

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Reporting** | Not enough data | 8.1 (560 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.3 (635 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.1 (471 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.2 (347 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.1 (333 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.4 (469 reviews) ✓ Verified | 

#### Platform

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Customization** | Not enough data | 8.4 (320 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.4 (315 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.6 (328 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.1 (195 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.7 (155 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 7.7 (225 reviews) | 
| **Performance and Reliability** | Not enough data | 8.7 (327 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (191 reviews) | 

#### Integration

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.6 (301 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.2 (250 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (237 reviews) ✓ Verified | 

#### Generative AI

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (30 reviews) | 

#### Agentic AI - CRM

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (9 reviews) | 
| **Decision Making** | Not enough data | 8.5 (9 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **CRM Assistant for Gmail™** | N/A | N/A |
| **Copper** | N/A | N/A |

#### Customization

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Feature Not Available | 
| **Multi-page Forms** | Not enough data | Feature Not Available | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Feature Not Available | 
| **Mobile Forms** | Not enough data | Feature Not Available | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **CRM Assistant for Gmail™** | N/A | N/A |
| **Copper** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **CRM Assistant for Gmail™** | N/A | N/A |
| **Copper** | 8.4/10 | 5 |

#### Agentic AI - Sales Performance Management

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 9.3 (5 reviews) | 

#### Incentives

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Badges** | Not enough data | Feature Not Available | 
| **Triggers** | Not enough data | 8.3 (5 reviews) | 
| **Commission Calculator** | Not enough data | 8.7 (5 reviews) | 
| **Leaderboards** | Not enough data | 8.3 (5 reviews) | 

#### Personalization

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Profiles** | Not enough data | Feature Not Available | 
| **Custom Reports** | Not enough data | 8.3 (5 reviews) | 
| **Dashboards** | Not enough data | 8.3 (5 reviews) | 
| **Goal Setting** | Not enough data | Feature Not Available | 

#### Administrative

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Integration** | Not enough data | 8.0 (5 reviews) | 
| **Employee Structure** | Not enough data | Feature Not Available | 
| **Behavior Monitoring** | Not enough data | 8.3 (5 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **CRM Assistant for Gmail™** | N/A | N/A |
| **Copper** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Open Rates** | Not enough data | Not enough data | 
| **Link Activity** | Not enough data | Not enough data | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Email Platform Integration** | Not enough data | Not enough data | 
| **Email Scheduling** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Email Categorization** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **CRM Assistant for Gmail™** | N/A | N/A |
| **Copper** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 
| **Exporting & Sharing Data** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Interactive Dashboards** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 
| **Opportunity Scoring** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Feature Not Available | 
| **Live Forecasting** | Not enough data | Not enough data | 

#### Sales Management

| Feature | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 
| **Sales Gamification** | Not enough data | Not enough data | 
| **Account-Based Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales)


**Unique to Copper (5):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | CRM Assistant for Gmail™ | Copper | 
|---|---|---|
| **Small-Business** | 50.0% | 79.2% | 
| **Mid-Market** | 16.7% | 17.2% | 
| **Enterprise** | 33.3% | 3.6% | 

### By Industry

#### CRM Assistant for Gmail™

- **Computer Software:** 50.0%
- **Sports:** 16.7%
- **Marketing and Advertising:** 16.7%
- **Information Technology and Services:** 16.7%

#### Copper

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.7%
- **Real Estate:** 6.9%
- **Financial Services:** 4.5%
- **Construction:** 3.2%
- **Internet:** 3.0%
- **Management Consulting:** 2.9%
- **Education Management:** 2.0%
- **Non-Profit Organization Management:** 1.7%
- **Other:** 48.2%

---
## Alternatives

### Alternatives to CRM Assistant for Gmail™

- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7677 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1434 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [folk](https://www.g2.com/products/folk-folk/reviews) — 4.5/5 stars (331 reviews)
- [NetHunt CRM](https://www.g2.com/products/nethunt-crm/reviews) — 4.6/5 stars (279 reviews)
- [Streak](https://www.g2.com/products/streak/reviews) — 4.5/5 stars (265 reviews)
- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
- [SaneBox](https://www.g2.com/products/sanebox/reviews) — 4.9/5 stars (193 reviews)
- [Coefficient](https://www.g2.com/products/coefficient/reviews) — 4.7/5 stars (188 reviews)

### Alternatives to Copper

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1434 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3072 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25831 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

---
## Top Discussions

### CRM Assistant for Gmail™

No discussions available for this product.

### Copper

- Title: [What is copper CRM?](https://www.g2.com/discussions/what-is-copper-crm) — 2 comments
  > **Top comment:** "Contact relationship management"
- Title: [How seamless is the Gmail/Google Apps integration?](https://www.g2.com/discussions/how-seamless-is-the-gmail-google-apps-integration) — 2 comments, 1 upvote
  > **Top comment:** "ProsperWorks is built in and around Google Apps. It tightly integrates with Gmail, Calendar and Google Drive, minimizing the amount of data entry and..."
- Title: [What is copper app?](https://www.g2.com/discussions/what-is-copper-app) — 1 comment
  > **Top comment:** "It is a CRM that works with Google Workspaces. It tracks sales, leads in your pipeline, tasks with your clients/projects, and you can email/set up..."
- Title: [How is copper used in CRM?](https://www.g2.com/discussions/how-is-copper-used-in-crm) — 1 comment
  > **Top comment:** "Yea "
- Title: [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) — 1 comment, 1 upvote
  > **Top comment:** "Don't bother using Copper. Their customer support is horrible!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crm-assistant-for-gmail-vs-copper)