# Critical Mention vs TVEyes Comparison --- ## AI Generated Summary - **G2 reviewers report** that Critical Mention excels in providing an affordable subscription for monitoring press mentions worldwide, often allowing users to filter down to very specific search terms and queries, which is a significant advantage for those needing detailed media insights. - **Users say** that TVEyes shines in its ability to secure both television and radio clips, making it particularly useful for firms looking to track media coverage effectively. The platform's notification system for media mentions is also praised for saving users time and effort. - **Reviewers mention** that Critical Mention's analytics and reporting features are highly valued, enabling users to offer informed counsel in public relations efforts. This capability is noted as a great asset for accountability to stakeholders, showcasing its strength in data-driven decision-making. - **According to verified reviews** , TVEyes has a user-friendly setup process, with many users highlighting how easy it is to configure alerts for media coverage. This ease of use contributes to a smoother daily workflow, especially for those managing multiple clients. - **Users report** that while Critical Mention has a slightly higher ease of use rating, TVEyes still provides a solid experience, particularly for those focused on broadcast media. However, some users feel that TVEyes could improve its online media tracking capabilities compared to Critical Mention's strengths in that area. - **Reviewers note** that both platforms have strong support features, but Critical Mention's quality of support is often highlighted as being on par with TVEyes, making both options reliable for users needing assistance. This balance in support quality is crucial for users who may encounter challenges during implementation or daily use. | | Critical Mention | TVEyes | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | | **Total Reviews** | 221 | 1,339 | | **Largest Market Segment** | Small-Business (47.2% of reviews) | Small-Business (49.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Critical Mention Pros: - Features (2 reviews) - Client Satisfaction (1 reviews) Cons: - Limited Search Functionality (1 reviews) - Navigation Difficulty (1 reviews) ### TVEyes Pros: - Ease of Use (52 reviews) - Video Clipping (31 reviews) Cons: - Clip Issues (29 reviews) - Difficult Navigation (22 reviews) --- ## Ratings Comparison | Rating | Critical Mention | TVEyes | |---|---|---| | **Meets Requirements** | 8.4 (181 reviews) | 8.5 (1141 reviews) | | **Ease of Use** | 8.0 (181 reviews) | 7.8 (1153 reviews) | | **Ease of Setup** | 8.5 (63 reviews) | 8.4 (543 reviews) | | **Ease of Admin** | 8.6 (61 reviews) | 8.3 (393 reviews) | | **Quality of Support** | 8.5 (162 reviews) | 8.5 (988 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (63 reviews) | 8.9 (392 reviews) | | **Product Direction (% positive)** | 8.1 (171 reviews) | 7.0 (1115 reviews) | --- ## Pricing ### Critical Mention #### Entry-Level Pricing No pricing available #### Free Trial No information available ### TVEyes #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Social Media Marketing | Product | Score | Reviews | |---|---|---| | **Critical Mention** | N/A | N/A | | **TVEyes** | N/A | N/A | #### Additional Functionality | Feature | Critical Mention | TVEyes | |---|---|---| | **Customer Segmentation** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **Post Scheduling** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Automated Publishing** | Not enough data | Not enough data | | **Image Library** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Keyword Filtering** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Multi-Account Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Click Tracking** | Not enough data | Not enough data | ### Media Monitoring | Product | Score | Reviews | |---|---|---| | **Critical Mention** | 8.5/10 | 62 | | **TVEyes** | 6.6/10 | 735 | #### Media Channels | Feature | Critical Mention | TVEyes | |---|---|---| | **Broadcast Media** | 9.0 (59 reviews) | 8.9 (718 reviews) | | **Print Media** | 8.8 (52 reviews) | 4.2 (419 reviews) | | **Online Media** | 8.5 (58 reviews) | 5.5 (453 reviews) | #### Geographic Coverage | Feature | Critical Mention | TVEyes | |---|---|---| | **Local Media** | 9.1 (60 reviews) | 8.8 (670 reviews) | | **National Media** | 9.1 (54 reviews) | 8.4 (649 reviews) | | **International Media** | 8.1 (34 reviews) | 5.9 (440 reviews) | #### Reporting | Feature | Critical Mention | TVEyes | |---|---|---| | **Keyword Targeting** | 8.8 (59 reviews) | 7.8 (665 reviews) | | **Custom Feeds and Alerts** | 9.0 (53 reviews) | 7.7 (598 reviews) | | **Custom Reports** | 9.3 (57 reviews) | 7.1 (551 reviews) | | **Dashboards** | 9.0 (53 reviews) | 7.1 (563 reviews) | #### Agentic AI - Media Monitoring | Feature | Critical Mention | TVEyes | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.3 (42 reviews) | | **Cross-system Integration** | Not enough data | 5.9 (43 reviews) | | **Adaptive Learning** | Not enough data | 5.9 (41 reviews) | | **Natural Language Interaction** | Not enough data | 6.0 (42 reviews) | | **Proactive Assistance** | Not enough data | 6.1 (42 reviews) | | **Social Media Integration** | Not enough data | Not enough data | #### Generative AI | Feature | Critical Mention | TVEyes | |---|---|---| | **AI Text Generation** | 7.0 (5 reviews) | 5.6 (246 reviews) | | **AI Text Summarization** | 6.7 (5 reviews) | 5.5 (248 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Critical Mention | TVEyes | |---|---|---| | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Press Release Builder** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Press Monitoring** | Not enough data | Not enough data | | **Email Distribution** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Media Monitoring** | Not enough data | Not enough data | | **Auto Update** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **Critical Mention** | 8.4/10 | 25 | | **TVEyes** | N/A | N/A | #### Monitoring & Listening | Feature | Critical Mention | TVEyes | |---|---|---| | **Social Measurement** | 7.9 (21 reviews) | Not enough data | | **Influencer Identification** | 7.0 (14 reviews) | Not enough data | | **Brand Monitoring** | 9.0 (15 reviews) | Not enough data | | **Keyword Tracking** | 9.0 (16 reviews) | Not enough data | | **Trend Analysis** | 7.5 (12 reviews) | Not enough data | | **Competitor Analysis** | 8.0 (11 reviews) | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Competitor Monitoring** | Not enough data | Not enough data | | **Hashtag Tracking** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Influencer Tracking** | Not enough data | Not enough data | | **Impact Measurement** | Not enough data | Not enough data | #### Agentic AI - Social Media Listening Tools | Feature | Critical Mention | TVEyes | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Data Management & Analysis | Feature | Critical Mention | TVEyes | |---|---|---| | **Sentiment Analysis** | 8.5 (21 reviews) | Not enough data | | **Social Reporting** | 8.1 (19 reviews) | Not enough data | | **Alerts and Notifications** | 9.3 (15 reviews) | Not enough data | | **Advanced Data Filtering** | 9.3 (12 reviews) | Not enough data | #### Additional Functionality | Feature | Critical Mention | TVEyes | |---|---|---| | **Negative Feedback Management** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Audience Analytics** | Not enough data | Not enough data | | **Multi-Account Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Audience Engagement** | Not enough data | Not enough data | | **Content Publishing Options** | Not enough data | Not enough data | | **Content Discovery** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Optical Character Recognition** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Multi-Channel Data Collection** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Automated Publishing** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Boolean Search** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | | **Social Advertising** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | ### PR Analytics | Product | Score | Reviews | |---|---|---| | **Critical Mention** | N/A | N/A | | **TVEyes** | 5.4/10 | 111 | #### Generative AI | Feature | Critical Mention | TVEyes | |---|---|---| | **AI Text Generation** | Not enough data | 5.5 (110 reviews) | | **AI Text Summarization** | Not enough data | 5.3 (108 reviews) | ### Media and Influencer Targeting | Product | Score | Reviews | |---|---|---| | **Critical Mention** | 9.2/10 | 14 | | **TVEyes** | N/A | N/A | #### Database | Feature | Critical Mention | TVEyes | |---|---|---| | **Media Database** | 8.5 (10 reviews) | Not enough data | | **Contact/Campaign Management** | 8.8 (10 reviews) | Not enough data | | **Newsroom** | Feature Not Available | Not enough data | #### Outreach | Feature | Critical Mention | TVEyes | |---|---|---| | **Media Distribution** | Feature Not Available | Not enough data | | **PR Planner** | Feature Not Available | Not enough data | | **Social Media Services** | Feature Not Available | Not enough data | #### Reporting | Feature | Critical Mention | TVEyes | |---|---|---| | **Monitoring** | 9.6 (13 reviews) | Not enough data | | **Response Desk** | Feature Not Available | Not enough data | | **Impact Measurement** | 9.4 (12 reviews) | Not enough data | #### Agentic AI - Media and Influencer Targeting | Feature | Critical Mention | TVEyes | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### User Rights/Roles | Feature | Critical Mention | TVEyes | |---|---|---| | **Version Control** | Feature Not Available | Not enough data | | **Team Collaboration** | 9.8 (8 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [PR Analytics Software](https://www.g2.com/categories/pr-analytics) **Unique to Critical Mention (2):** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting) --- ## Reviewer Demographics ### By Company Size | Segment | Critical Mention | TVEyes | |---|---|---| | **Small-Business** | 47.2% | 49.4% | | **Mid-Market** | 28.4% | 30.4% | | **Enterprise** | 24.3% | 20.2% | ### By Industry #### Critical Mention - **Public Relations and Communications:** 50.0% - **Marketing and Advertising:** 5.5% - **Non-Profit Organization Management:** 5.5% - **Government Administration:** 4.1% - **Hospital & Health Care:** 2.8% - **Higher Education:** 2.8% - **Consumer Goods:** 1.8% - **Publishing:** 1.4% - **Health, Wellness and Fitness:** 1.4% - **Government Relations:** 1.4% - **Other:** 23.4% #### TVEyes - **Public Relations and Communications:** 27.9% - **Non-Profit Organization Management:** 7.3% - **Political Organization:** 5.9% - **Government Administration:** 5.8% - **Higher Education:** 5.2% - **Marketing and Advertising:** 4.9% - **Hospital & Health Care:** 3.4% - **Broadcast Media:** 3.4% - **Education Management:** 3.0% - **Entertainment:** 2.5% - **Other:** 30.7% --- ## Alternatives ### Alternatives to Critical Mention - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2669 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1344 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (500 reviews) - [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (408 reviews) - [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (729 reviews) - [Newswire](https://www.g2.com/products/newswire/reviews) — 4.4/5 stars (720 reviews) - [Prowly](https://www.g2.com/products/prowly/reviews) — 4.2/5 stars (112 reviews) - [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (356 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4028 reviews) ### Alternatives to TVEyes - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2669 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1344 reviews) - [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (408 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (500 reviews) - [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews) - [Newswire](https://www.g2.com/products/newswire/reviews) — 4.4/5 stars (720 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4028 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (729 reviews) - [PR Newswire](https://www.g2.com/products/pr-newswire/reviews) — 3.9/5 stars (780 reviews) - [News Exposure](https://www.g2.com/products/news-exposure/reviews) — 4.9/5 stars (44 reviews) --- ## Top Discussions ### Critical Mention - Title: [How well does Critical Mention work in monitoring podcasts and Youtube channels?](https://www.g2.com/discussions/35029-how-well-does-critical-mention-work-in-monitoring-podcasts-and-youtube-channels) — 1 comment, 1 upvote > **Top comment:** "Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the..." - Title: [Can the bandwidth insights be captured for real time motion?](https://www.g2.com/discussions/14998-can-the-bandwidth-insights-be-captured-for-real-time-motion) — 1 comment, 2 upvotes > **Top comment:** "Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time." ### TVEyes - Title: [What is the best way to email clips on a Mac?](https://www.g2.com/discussions/13727-what-is-the-best-way-to-email-clips-on-a-mac) — 2 comments, 1 upvote > **Top comment:** "The "Email" feature has actually been removed from the TVEyes platform, however, you can share links just by copy/pasting the URL into an email. " - Title: [What is the best way to cut down on non related clips that have likeness in your organization name.](https://www.g2.com/discussions/tveyes-what-is-the-best-way-to-cut-down-on-non-related-clips-that-have-likeness-in-your-organization-name) — 1 comment, 1 upvote > **Top comment:** "Advance Term would be the most helpful. There, users are able to add or filter out keywords to help remove unwanted content. Here is a quick clip to help!..." - Title: [If someone in your organization has a common name, how can you eliminate alerts on others with the same name?](https://www.g2.com/discussions/tveyes-if-someone-in-your-organization-has-a-common-name-how-can-you-eliminate-alerts-on-others-with-the-sa) — 1 comment, 1 upvote > **Top comment:** "You can create an advanced term on your watchlist page to eliminate irrelevant clips. There are two ways to do this. You can use the basic Add Watch Term..." - Title: [Can you please provide access to channel Star 64 for monitoring purposes in the Cincinnati market.](https://www.g2.com/discussions/can-you-please-provide-access-to-channel-star-64-for-monitoring-purposes-in-the-cincinnati-market) — 1 comment, 1 upvote > **Top comment:** "ditto :)" - Title: [What is the best way to cut down on non related clips that have likeness in your organization name.](https://www.g2.com/discussions/what-is-the-best-way-to-cut-down-on-non-related-clips-that-have-likeness-in-your-organization-name) — 1 comment > **Top comment:** "You can create an advanced term on your watchlist page to eliminate irrelevant clips. There are two ways to do this. You can use the basic Add Watch Term..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/critical-mention-vs-tveyes)