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Compare Critical Mention and TVEyes 
At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (49.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Critical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionTVEyes
Star Rating
(1,281)4.2 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about TVEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TVEyes has a stronger overall user satisfaction, reflected in its higher G2 Score compared to Critical Mention. Users appreciate the confidence that comes with knowing their brand is monitored across numerous media outlets, which enhances their awareness of brand mentions in the news.
- Users say that Critical Mention excels in its reporting capabilities, with many highlighting the detailed analytics and customizable reports. Reviewers have noted that the ability to view all coverage in one place is particularly beneficial for public relations efforts and stakeholder accountability.
- According to verified reviews, TVEyes offers a broader range of media coverage, especially in television outlets, which is a significant advantage for users who prioritize broadcast media monitoring. This feature allows users to easily review and share clips with coworkers, enhancing collaboration.
- Reviewers mention that Critical Mention's ease of use is a standout feature, with many users praising its intuitive interface and quick setup process. This has made it easier for teams to adopt the tool without extensive training, which is a plus for small businesses.
- G2 reviewers highlight that both products provide quality support, but Critical Mention stands out with its high ratings in product direction and analytics features. Users appreciate the ability to find and update contact information for journalists, which adds value to their media outreach efforts.
- Users express mixed feelings about TVEyes' performance in online media monitoring, with some noting that it could improve in this area. In contrast, Critical Mention has received positive feedback for its strong capabilities in online media tracking, making it a better choice for users focused on digital presence.
Pricing
Entry-Level Pricing
Critical Mention
No pricing availableTVEyes
No pricing availableFree Trial
Critical Mention
No trial information availableTVEyes
Free Trial is available
Ratings
Meets Requirements
8.4
180
8.5
1,101
Ease of Use
8.0
180
7.8
1,112
Ease of Setup
8.5
62
8.3
506
Ease of Admin
8.6
61
8.3
384
Quality of Support
8.5
161
8.5
954
Has the product been a good partner in doing business?
8.9
63
8.9
383
Product Direction (% positive)
8.1
170
7.0
1,083
Features by Category
Media Channels
9.0
59
8.9
683
8.8
51
4.1
409
8.6
57
5.4
443
Geographic Coverage
9.1
60
8.7
653
9.1
54
8.4
635
8.1
33
5.8
428
Reporting
8.8
58
7.7
638
9.0
53
7.6
579
9.3
56
7.1
534
9.0
53
7.0
548
Agentic AI - Media Monitoring
Not enough data
5.3
32
Not enough data
5.1
32
Not enough data
4.8
31
Not enough data
5.2
32
Not enough data
5.2
32
Generative AI
7.0
5
5.4
236
6.7
5
5.3
238
Monitoring & Listening
7.9(won by default)
21
Not enough data
7.0(won by default)
14
Not enough data
9.0(won by default)
15
Not enough data
9.0(won by default)
16
Not enough data
7.5(won by default)
12
Not enough data
8.0(won by default)
11
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.5(won by default)
21
Not enough data
8.1(won by default)
19
Not enough data
9.3(won by default)
15
Not enough data
9.3(won by default)
12
Not enough data
Generative AI
Not enough data
5.1
101
Not enough data
5.0
100
Database
8.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Outreach
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
9.6
13
Not enough data
Feature Not Available
Not enough data
9.4
12
Not enough data
Agentic AI - Media and Influencer Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
9.8
8
Not enough data
Categories
Categories
Shared Categories
Critical Mention and TVEyes are categorized as Media Monitoring and PR Analytics
Unique Categories
Critical Mention is categorized as Social Media Listening Tools and Media and Influencer Targeting
TVEyes has no unique categories
Reviews
Reviewers' Company Size
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TVEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Public Relations and Communications
28.2%
Non-Profit Organization Management
7.3%
Political Organization
6.0%
Government Administration
6.0%
Higher Education
5.3%
Other
47.2%
Alternatives
Discussions
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
Critical Mention has no more discussions with answers
What is the best way to email clips on a Mac?
2 Comments
SR
The best way to send clips via email is to create a link on existing text. You can copy and paste the
URL itself but it gets messy. Just make a sentence...Read more
What is the best way to view all clips that I have saved to my media center?
1 Comment
MB
All saved clips can be viewed in your Media Center. The Media Center is located at the top of the 'Main Menu' page. There you can view all of your saved...Read more
What are some of the new features that will be coming out soon?
1 Comment
MB
Podcast Monitoring! We're launching soon. Read more
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