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Compare Critical Mention and SentiOne 
At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
No pricing available
299$ per month
Critical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionSentiOne
Star Rating
(36)4.7 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
299$ per month
Browse all 2 pricing plansCritical Mention vs SentiOne
When assessing the two solutions, reviewers found SentiOne easier to use, set up, and administer. Reviewers also preferred doing business with SentiOne overall.
- Reviewers felt that SentiOne meets the needs of their business better than Critical Mention.
- When comparing quality of ongoing product support, reviewers felt that SentiOne is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SentiOne over Critical Mention.
Pricing
Entry-Level Pricing
Critical Mention
No pricing availableSentiOne
TEAM
299$
per month
IN-DEPTH ANALYSIS
- SENTIMENT ANALYSIS
- REAL-TIME RESULTS
- UNLIMITED KEYWORDS
Free Trial
Critical Mention
No trial information availableSentiOne
No trial information availableRatings
Meets Requirements
8.4
180
9.1
31
Ease of Use
8.0
180
9.1
31
Ease of Setup
8.5
62
9.0
18
Ease of Admin
8.6
61
9.0
18
Quality of Support
8.5
161
9.5
30
Has the product been a good partner in doing business?
8.9
63
9.5
17
Product Direction (% positive)
8.1
170
9.2
29
Features by Category
Social Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
9.0
59
Not enough data
8.8
51
Not enough data
8.6
57
Not enough data
Geographic Coverage
9.1
60
Not enough data
9.1
54
Not enough data
8.1
33
Not enough data
Reporting
8.8
58
Not enough data
9.0
53
Not enough data
9.3
56
Not enough data
9.0
53
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.0
5
Not enough data
6.7
5
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
7.9
21
9.1
22
7.0
14
8.8
21
9.0
15
Not enough data
9.0
16
Not enough data
7.5
12
Not enough data
8.0
11
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.5
21
8.1
23
8.1
19
9.3
23
9.3
15
Not enough data
9.3
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Database
8.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Outreach
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
9.6
13
Not enough data
Feature Not Available
Not enough data
9.4
12
Not enough data
Agentic AI - Media and Influencer Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
9.8
8
Not enough data
Categories
Categories
Shared Categories
Critical Mention and SentiOne are categorized as Media Monitoring and Social Media Listening Tools
Unique Categories
Critical Mention is categorized as PR Analytics and Media and Influencer Targeting
SentiOne is categorized as Chatbots, Bot Platforms, Social Media Analytics, and Social Customer Service
Reviews
Reviewers' Company Size
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SentiOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Marketing and Advertising
21.2%
Internet
18.2%
Public Relations and Communications
12.1%
Information Technology and Services
12.1%
Retail
6.1%
Other
30.3%
Alternatives
Discussions
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Critical Mention has no more discussions with answers
SentiOne has no more discussions with answers
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