Compare Paycom and Sage HCM 
At a Glance
Market Segments
Mid-Market (74.9% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
No pricing available
$11.00 1 Per Employee Per Month
Paycom
Star Rating
(5,778)4.5 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomSage HCM
Star Rating
(13)4.7 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 1 Per Employee Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paycom excels in user experience, with many users highlighting its intuitive interface. They appreciate how easy it is to navigate the system, stating, "Is very simple and easy for employees to understand the process," which contributes to a smoother day-to-day operation.
- Users say that Sage HCM shines in customer support, with feedback noting, "The customer support is exceptional." This indicates that users feel well-supported, especially during implementation and when facing challenges, which can be crucial for organizations with less tech-savvy employees.
- Reviewers mention that Paycom's implementation process is notably quick and efficient, with users praising the onboarding experience. This is a significant advantage for companies looking to minimize downtime during the transition to a new system.
- According to verified reviews, Sage HCM is recognized for its robust payroll processing capabilities, with users appreciating its ability to handle complex pay calculations and ensure tax compliance. This feature is particularly beneficial for organizations operating across multiple jurisdictions.
- G2 reviewers highlight that Paycom offers superior ease of use, with a score that reflects its user-friendly design. Users have expressed satisfaction with having access to everything they need for work, taxes, and schedules, making it a practical choice for daily operations.
- Users report that while Sage HCM has strong support and payroll features, it may lag behind Paycom in overall user satisfaction and ease of setup. Some users have noted challenges in navigating the system compared to Paycom's more straightforward approach.
Pricing
Entry-Level Pricing
Paycom
No pricing availableSage HCM
Criterion HCM for HR
$11.00
1 Per Employee Per Month
Criterion HCM delivers three different capabilities within its completely unified platform: HR, Payroll & Talent Engagement. This price is for the HR management component.
- Unified Cloud Database
- Simple, yet Sophisticated
Free Trial
Paycom
No trial information availableSage HCM
No trial information availableRatings
Meets Requirements
8.6
1,281
8.8
12
Ease of Use
9.1
3,270
8.5
12
Ease of Setup
7.8
735
6.5
10
Ease of Admin
8.2
743
8.1
8
Quality of Support
8.5
1,182
9.2
12
Has the product been a good partner in doing business?
8.3
739
9.2
8
Product Direction (% positive)
8.1
1,240
8.9
11
Features by Category
Core HR
8.5
398
8.6
7
8.8
438
7.5
6
7.9
274
6.7
6
8.4
313
7.6
7
8.6
367
8.3
7
8.6
404
8.3
7
Generative AI
Feature Not Available
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Expense Reports
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Not enough data
Agentic AI - Expense Management
6.9
17
Not enough data
6.7
17
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Not enough data
Mobile
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
8.1
98
Not enough data
8.4
109
|
Verified
Not enough data
Administration
8.8
105
|
Verified
Not enough data
Administration
8.4
213
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Not enough data
Platform
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
251
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Not enough data
Employee Self Service
9.2
882
|
Verified
8.7
5
8.7
764
|
Verified
7.7
5
9.0
823
|
Verified
7.0
5
Administration
9.1
817
|
Verified
8.0
5
8.8
832
|
Verified
7.7
5
9.4
862
|
Verified
8.7
5
8.6
536
|
Verified
7.3
5
9.1
785
|
Verified
7.7
5
8.9
673
|
Verified
8.0
5
9.0
770
|
Verified
7.0
5
9.2
769
|
Verified
8.0
5
9.2
764
|
Verified
7.7
5
Taxes
9.0
786
|
Verified
6.7
5
8.9
723
|
Verified
6.7
5
Feature Not Available
6.3
5
Integration
8.1
492
8.0
5
8.6
601
7.0
5
8.2
501
7.3
5
Feature Not Available
7.0
5
Platform
8.7
764
|
Verified
7.3
5
8.9
776
|
Verified
7.7
5
8.9
821
|
Verified
8.3
5
8.8
726
|
Verified
8.3
5
Benefits Administration Platform Features
8.9
87
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.6
80
Not enough data
Benefits Administration Platform Features
8.9
87
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.7
49
Not enough data
8.6
80
Not enough data
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
8.8
314
Not enough data
Logistics
8.7
317
Not enough data
8.8
305
Not enough data
8.3
266
Not enough data
Management
8.1
249
Not enough data
8.4
277
Not enough data
8.5
311
Not enough data
9.0
349
Not enough data
8.9
345
Not enough data
9.2
356
Not enough data
8.9
313
Not enough data
Monitoring
8.5
258
Not enough data
8.7
297
Not enough data
Feature Not Available
Not enough data
Processing
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Compliance
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Not enough data
Integration
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
Reporting
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
Customization
8.7
39
Not enough data
8.8
36
Not enough data
HR Content
8.5
39
Not enough data
8.6
39
Not enough data
8.8
40
Not enough data
Logistics
9.0
39
Not enough data
9.2
40
Not enough data
7.5
35
Not enough data
Management
7.6
34
Not enough data
8.6
37
Not enough data
7.8
37
Not enough data
8.5
40
Not enough data
8.7
39
Not enough data
Generative AI
7.3
30
Not enough data
7.4
30
Not enough data
Basics
9.1
9
Not enough data
9.1
9
Not enough data
Content
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Not enough data
Performance
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.9
77
Not enough data
Platform Data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
75
Not enough data
Platform Content
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Not enough data
Generative AI
Feature Not Available
Not enough data
Background Check Administration
8.4
245
|
Verified
Not enough data
8.9
141
Not enough data
8.9
144
Not enough data
Background Check Data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
152
Not enough data
Background Check Additional Functionality
8.5
127
Not enough data
9.0
145
Not enough data
8.9
132
Not enough data
AI Insight Check - Background Check
6.8
22
Not enough data
AI Investigation and Verification - Background Check
6.8
22
Not enough data
Training & eLearning
8.8
122
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
Training & eLearning
8.6
106
Not enough data
8.7
130
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
131
Not enough data
8.7
130
Not enough data
Platform Basics
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Not enough data
Platform Content
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
Platform Additional Functionality
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Platform Basics
9.0
67
Not enough data
Feature Not Available
Not enough data
9.0
69
Not enough data
Platform Content
9.1
70
Not enough data
9.2
69
Not enough data
8.7
68
Not enough data
9.1
69
Not enough data
Platform Additional Functionality
9.2
69
Not enough data
9.2
67
Not enough data
Feature Not Available
Not enough data
Platform Performance
8.9
69
Not enough data
9.0
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Not enough data
Benchmarking and Equity - Compensation Management
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Platform Content
8.2
21
Not enough data
8.2
21
Not enough data
8.2
22
Not enough data
Platform Basics
8.3
22
Not enough data
Feature Not Available
Not enough data
8.4
22
Not enough data
Platform Additional Functionality
8.3
21
Not enough data
8.3
21
Not enough data
8.6
22
Not enough data
Platform Basics
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Not enough data
Platform Content
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
Platform Additional Functionality
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
Platform Basics
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Not enough data
Platform Content
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Not enough data
Platform Additional Functionality
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
Performance reviews
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Not enough data
Goals
8.3
133
|
Verified
Not enough data
8.3
82
Not enough data
Feedback
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Not enough data
Agentic AI - Performance Management
7.0
33
Not enough data
6.8
32
Not enough data
Payments
8.0
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Financial wellness
7.4
24
Not enough data
7.9
25
Not enough data
8.2
25
Not enough data
Administration
8.5
27
Not enough data
8.7
26
Not enough data
8.9
25
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
8.6
21
Not enough data
Additional Features - Compensation Planning
8.6
21
Not enough data
8.3
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Not enough data
Sourcing
Feature Not Available
Not enough data
8.3
271
Not enough data
7.6
46
Not enough data
7.9
51
Not enough data
7.7
48
Not enough data
Candidate Management - Applicant Tracking System
8.4
251
Not enough data
7.9
46
Not enough data
8.1
48
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
AI - Applicant Tracking Systems (ATS)
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Not enough data
Agentic AI - Onboarding
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Not enough data
Platform Content
8.5
420
Not enough data
8.8
452
Not enough data
9.0
458
Not enough data
8.5
340
Not enough data
8.4
340
Not enough data
8.4
326
Not enough data
Platform Additional Functionality
9.0
497
Not enough data
Feature Not Available
Not enough data
8.4
364
Not enough data
8.8
422
Not enough data
8.8
450
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
375
Not enough data
8.6
273
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Recruiting and Onboarding
8.2
333
Not enough data
8.8
481
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Not enough data
Course Delivery
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Not enough data
Course Management
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Interface
8.9
76
Not enough data
8.6
77
Not enough data
Training & eLearning
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Corporate Learning Management Systems
6.7
10
Not enough data
6.7
10
Not enough data
Time Tracking
9.0
148
Not enough data
8.1
129
Not enough data
7.5
112
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Not enough data
Mobile Time Tracking
8.7
123
Not enough data
Administration
8.4
213
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Not enough data
Platform
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
251
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Workforce Management Platform Features
Feature Not Available
Not enough data
8.6
169
Not enough data
9.1
269
Not enough data
8.9
258
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
195
Not enough data
9.1
250
Not enough data
8.6
171
Not enough data
8.8
188
Not enough data
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Platform
8.1
555
8.8
7
7.4
407
8.6
7
7.8
303
6.1
6
8.6
569
8.3
7
8.8
556
9.0
7
8.8
544
6.4
7
8.6
555
8.1
7
8.6
567
7.9
7
Categories
Categories
Shared Categories
Paycom and Sage HCM are categorized as HCM Software, Performance Management, Payroll, and Core HR
Unique Categories
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), Time Tracking, AI Chatbots, Benefits Administration, Background Check, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Workforce Management, Course Authoring, HR Compliance, Time & Attendance, eLearning Content, Microlearning Platforms, Onboarding, Harassment Prevention Training, and AI Agents for HR
Sage HCM is categorized as Other Recruiting
Reviews
Reviewers' Company Size
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sage HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.2%
Non-Profit Organization Management
5.5%
Manufacturing
4.0%
Automotive
3.7%
Health, Wellness and Fitness
3.5%
Other
74.1%
Consumer Services
16.7%
Construction
16.7%
Consulting
8.3%
Staffing and Recruiting
8.3%
Retail
8.3%
Other
41.7%
Discussions
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
Sage HCM has no discussions with answers
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