# Crisp vs Smartsupp Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartsupp excels in user experience, with many praising its **intuitive setup** and straightforward interface. Users appreciate how it helps them stay connected with website visitors in real time and manage conversations effectively within their teams.
- **Users say** Crisp is also easy to use, with a clean interface that integrates smoothly into websites. However, some users have noted that while it is reliable for daily customer support, it may not offer the same level of organizational features as Smartsupp, which could impact team collaboration.
- **According to verified reviews** , Smartsupp has a significantly higher overall satisfaction score, reflecting its strong performance in areas like **ease of use** and **setup**. Reviewers highlight the platform's automated messaging routines as particularly useful for maintaining engagement with visitors.
- **Reviewers mention** that Crisp is constantly innovating, which instills confidence in its users. They appreciate the ongoing improvements and the support provided, but some feel that Smartsupp's more established features give it an edge in terms of functionality.
- **Users highlight** that while Crisp offers a solid shared inbox feature for team collaboration, Smartsupp's organization of conversations and notifications is often seen as more effective, making it easier for teams to follow up on messages without losing track.
- **G2 reviewers note** that both products offer free entry-level pricing, making them accessible for small businesses. However, Smartsupp's larger market presence and higher volume of recent reviews suggest a more robust user community, which can be beneficial for new users seeking support and shared experiences.



| | Crisp | Smartsupp | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 197 | 1,048 | 
| **Largest Market Segment** | Small-Business (87.9% of reviews) | Small-Business (96.3% of reviews) | 
| **Entry Level Price** | Free | Free 1 operator Per Month | 

---
## Top Pros & Cons

### Crisp

Pros:
- Customer Support (30 reviews)
- Features (28 reviews)

Cons:
- Missing Features (10 reviews)
- Limited Features (7 reviews)

### Smartsupp

Pros:
- Ease of Use (108 reviews)
- Easy Setup (68 reviews)

Cons:
- Expensive (29 reviews)
- Cost (21 reviews)

---
## Ratings Comparison
| Rating | Crisp | Smartsupp | 
|---|---|---|
  | **Meets Requirements** | 8.8 (154 reviews) | 8.9 (872 reviews) | 
  | **Ease of Use** | 9.0 (159 reviews) | 9.2 (900 reviews) | 
  | **Ease of Setup** | 8.9 (132 reviews) | 9.2 (795 reviews) | 
  | **Ease of Admin** | 8.8 (104 reviews) | 9.0 (698 reviews) | 
  | **Quality of Support** | 9.1 (154 reviews) | 8.9 (710 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (104 reviews) | 9.0 (635 reviews) | 
  | **Product Direction (% positive)** | 9.1 (147 reviews) | 9.2 (881 reviews) | 

---
## Pricing

### Crisp

#### Entry-Level Pricing

Plan: Free 

Price: Free

Description: For personal websites and anyone who wants a basic website chat widget to communicate with visitors.

Key Features:
- 2 operators included (Forever free !!!)
- ∞ visitors & messages
- No ads - no data resold

[Browse all 4 editions](https://www.g2.com/products/crisp/pricing)

#### Free Trial

Yes

### Smartsupp

#### Entry-Level Pricing

Plan: FREE

Price: Free 1 operator Per Month

Description: Ideal for individuals enhancing website performance with Live Chat.

Key Features:
- Live chat, WhatsApp, Messenger
- 1 operator
- 25 conversations / month

[Browse all 4 editions](https://www.g2.com/products/smartsupp/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | 8.7/10 | 116 |
| **Smartsupp** | N/A | N/A |

#### Ticket and Case Management

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Ticket creation user experience** | 8.6 (45 reviews) | Not enough data | 
| **Ticket response user experience** | 8.8 (46 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.6 (47 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.5 (45 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 7.7 (38 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.9 (46 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 8.9 (46 reviews) | Not enough data | 
| **Customer and Contacts Database** | 8.8 (39 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **AI Text Generation** | 8.3 (24 reviews) | Not enough data | 
| **AI Text Summarization** | 8.2 (24 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Customer Portal** | 9.1 (44 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 9.2 (44 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 9.6 (51 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 9.2 (45 reviews) ✓ Verified | Not enough data | 
| **Voice** | 8.2 (35 reviews) | Not enough data | 

#### Platform

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Mobile User Support** | 8.6 (53 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.3 (103 reviews) ✓ Verified | 8.8 (564 reviews) | 
| **User, Role, and Access Management** | 8.8 (56 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.9 (51 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.2 (51 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.5 (52 reviews) ✓ Verified | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | N/A | N/A |
| **Smartsupp** | 8.3/10 | 223 |

#### Messenger

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Sequencing** | Not enough data | 8.7 (193 reviews) | 
| **AI** | Not enough data | 7.8 (185 reviews) | 
| **Live Chat** | Not enough data | 9.2 (201 reviews) | 
| **Customization Interface** | Not enough data | 8.7 (194 reviews) | 

#### Channels

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Social Media** | Not enough data | 8.0 (177 reviews) | 
| **Website** | Not enough data | 9.0 (187 reviews) | 
| **Text Message (SMS)** | Not enough data | 7.5 (166 reviews) | 
| **Voice Assistants** | Not enough data | 7.0 (167 reviews) | 
| **Other** | Not enough data | 7.5 (164 reviews) | 

#### Customers

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Targeting** | Not enough data | 8.3 (174 reviews) | 
| **Profiles** | Not enough data | 8.3 (175 reviews) | 
| **Analytics** | Not enough data | 8.3 (178 reviews) | 
| **Lead Gathering** | Not enough data | 8.2 (169 reviews) | 
| **Sales Conversion** | Not enough data | 8.2 (177 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 8.7 (10 reviews) | 
| **Decision Making** | Not enough data | 8.9 (9 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | N/A | N/A |
| **Smartsupp** | 8.2/10 | 148 |

#### Lead Facilitation

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.7 (132 reviews) | 
| **Lead Qualification** | Not enough data | 8.3 (127 reviews) | 
| **Lead Follow-up** | Not enough data | 8.2 (126 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.7 (125 reviews) | 

#### Organization

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.1 (119 reviews) | 
| **Data Entry** | Not enough data | 8.2 (118 reviews) | 
| **Integrations / APIs** | Not enough data | 8.1 (118 reviews) | 

#### Performance Analysis

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Coaching ** | Not enough data | 7.8 (117 reviews) | 
| **Peformance Tracking** | Not enough data | 8.1 (119 reviews) | 

#### Sales Analysis

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.9 (116 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.7 (112 reviews) | 

#### Generative AI

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (72 reviews) | 
| **AI Text Summarization** | Not enough data | 8.4 (71 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (26 reviews) | 
| **Decision Making** | Not enough data | 8.3 (25 reviews) | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | 8.2/10 | 17 |
| **Smartsupp** | N/A | N/A |

#### Productivity Tools

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Notes** | 8.9 (16 reviews) | Not enough data | 
| **Internal Discussion** | 8.4 (16 reviews) | Not enough data | 
| **Assignments and Tasks** | 7.9 (16 reviews) | Not enough data | 
| **Workflows** | 8.5 (16 reviews) | Not enough data | 
| **Templates** | 8.5 (16 reviews) | Not enough data | 
| **Integrations** | 8.3 (16 reviews) | Not enough data | 
| **Tagging System** | 8.5 (16 reviews) | Not enough data | 

#### Analytics

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Trends** | 7.4 (16 reviews) | Not enough data | 
| **Performance Tracking** | 7.9 (16 reviews) | Not enough data | 
| **Email Tracking** | 7.8 (16 reviews) | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | N/A | N/A |
| **Smartsupp** | 8.6/10 | 400 |

#### Responses

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Customization** | Not enough data | 8.6 (339 reviews) | 
| **Control** | Not enough data | 8.7 (336 reviews) | 
| **Route To Human** | Not enough data | 8.7 (330 reviews) | 
| **Menu bars** | Not enough data | 8.6 (331 reviews) | 
| **Drip sequences** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Live chat** | Not enough data | 9.1 (344 reviews) | 
| **Integrations** | Not enough data | 8.8 (333 reviews) | 
| **Branding** | Not enough data | 8.7 (322 reviews) | 
| **Analytics** | Not enough data | 8.6 (321 reviews) | 
| **A/B testing** | Not enough data | 8.0 (299 reviews) | 
| **Role-based access** | Not enough data | 8.6 (313 reviews) | 
| **Collection of information** | Not enough data | 8.7 (318 reviews) | 

#### Generative AI

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (278 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | N/A | N/A |
| **Smartsupp** | 8.3/10 | 191 |

#### Customer Support

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Text** | Not enough data | 8.6 (163 reviews) | 
| **Speech** | Not enough data | 8.0 (161 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (159 reviews) | 

#### Automation

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Ticket Resolution** | Not enough data | 8.3 (157 reviews) | 
| **Customization** | Not enough data | 8.5 (155 reviews) | 
| **Intelligent Routing** | Not enough data | 8.4 (156 reviews) | 

#### Artificial Intelligence

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Learning** | Not enough data | 8.3 (152 reviews) | 
| **Language** | Not enough data | 8.4 (157 reviews) | 
| **Conversational AI** | Not enough data | 8.2 (154 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | 8.6/10 | 124 |
| **Smartsupp** | 8.9/10 | 685 |

#### Generative AI

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **AI Text Generation** | 8.0 (38 reviews) | Feature Not Available | 
| **AI Text Summarization** | 8.2 (34 reviews) | Feature Not Available | 
| **AI Text-to-Speech** | 7.1 (35 reviews) | Feature Not Available | 

#### Communication

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Pop-up Chat** | 9.3 (102 reviews) ✓ Verified | 9.2 (605 reviews) | 
| **Notifications** | 9.2 (100 reviews) ✓ Verified | 9.0 (593 reviews) | 
| **Targeted Emails** | 8.4 (75 reviews) ✓ Verified | Feature Not Available | 
| **In-App Messaging** | 9.3 (88 reviews) ✓ Verified | 9.0 (565 reviews) | 
| **Co-Browsing** | 8.7 (61 reviews) ✓ Verified | Feature Not Available | 

####  Internal Use

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Customization ** | 8.3 (103 reviews) ✓ Verified | 8.8 (564 reviews) | 
| **Conversation Archiving** | 8.8 (92 reviews) ✓ Verified | 8.7 (566 reviews) | 
| **Lead Development** | 8.3 (82 reviews) ✓ Verified | Feature Not Available | 
| **Knowledge Base** | 8.7 (86 reviews) ✓ Verified | Feature Not Available | 
| **Team Inbox ** | 8.8 (94 reviews) ✓ Verified | 8.6 (552 reviews) | 
| **Customer Profiles** | 8.9 (91 reviews) ✓ Verified | Feature Not Available | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | 7.8/10 | 50 |
| **Smartsupp** | N/A | N/A |

#### Generative AI

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **AI Text Summarization** | 7.2 (24 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Knowledge Base** | 8.5 (46 reviews) | Not enough data | 
| **Searchable Articles** | 8.3 (45 reviews) | Not enough data | 
| **Community Forums** | 6.7 (36 reviews) | Not enough data | 
| **Mobile Optimization** | 8.3 (31 reviews) | Not enough data | 
| **Personalization** | 7.9 (35 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Branding** | 7.9 (34 reviews) | Not enough data | 
| **Automation** | 7.9 (35 reviews) | Not enough data | 
| **Artificial Intelligence** | 7.0 (32 reviews) | Not enough data | 
| **Integrations** | 8.4 (36 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | 8.8/10 | 21 |
| **Smartsupp** | N/A | N/A |

#### Generative AI

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **AI Text Generation** | 8.8 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (7 reviews) | Not enough data | 

#### Process

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Mentions** | 8.1 (16 reviews) | Not enough data | 
| **Tickets** | 8.2 (14 reviews) | Not enough data | 
| **Macros** | 8.7 (14 reviews) | Not enough data | 

#### Channels

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Email** | 9.1 (18 reviews) | Not enough data | 
| **Social** | 9.4 (18 reviews) | Not enough data | 
| **Live Chat** | 9.6 (19 reviews) | Not enough data | 
| **Phone** | 7.6 (11 reviews) | Not enough data | 
| **Text** | 8.8 (12 reviews) | Not enough data | 

#### Insight

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **Surveys** | 8.6 (12 reviews) | Not enough data | 
| **Reporting** | 8.6 (15 reviews) | Not enough data | 
| **Visitor Activity** | 8.6 (18 reviews) | Not enough data | 
| **Help Desk** | 9.6 (16 reviews) | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Crisp** | 7.9/10 | 12 |
| **Smartsupp** | N/A | N/A |

#### Generative AI

| Feature | Crisp | Smartsupp | 
|---|---|---|
| **AI Text Generation** | 7.8 (12 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (12 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Live Chat Software](https://www.g2.com/categories/live-chat)

**Unique to Crisp (5):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)

**Unique to Smartsupp (4):** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots)


---
## Reviewer Demographics

### By Company Size

| Segment | Crisp | Smartsupp | 
|---|---|---|
| **Small-Business** | 87.9% | 96.3% | 
| **Mid-Market** | 12.1% | 3.0% | 
| **Enterprise** | 0% | 0.6% | 

### By Industry

#### Crisp

- **Computer Software:** 27.7%
- **Information Technology and Services:** 7.1%
- **Marketing and Advertising:** 6.0%
- **Internet:** 5.4%
- **Leisure, Travel & Tourism:** 4.3%
- **Financial Services:** 3.8%
- **Insurance:** 2.7%
- **Telecommunications:** 2.2%
- **Hospital & Health Care:** 2.2%
- **Retail:** 2.2%
- **Other:** 36.4%

#### Smartsupp

- **Retail:** 7.2%
- **Apparel & Fashion:** 4.1%
- **Consumer Goods:** 3.9%
- **Health, Wellness and Fitness:** 3.8%
- **Automotive:** 3.5%
- **Marketing and Advertising:** 3.3%
- **Wholesale:** 2.8%
- **Furniture:** 2.8%
- **Computer Software:** 2.6%
- **Building Materials:** 2.5%
- **Other:** 63.4%

---
## Alternatives

### Alternatives to Crisp

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3859 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3750 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)
- [HelpCrunch](https://www.g2.com/products/helpcrunch/reviews) — 4.7/5 stars (238 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6948 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2469 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (428 reviews)

### Alternatives to Smartsupp

- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3859 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6948 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (714 reviews)
- [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) — 4.4/5 stars (453 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews)

---
## Top Discussions

### Crisp

- Title: [Is crisp chat free?](https://www.g2.com/discussions/is-crisp-chat-free) — 2 comments
  > **Top comment:** "Crisp has a Basic plan that includes two seats and limited features. However, if you need a team to communicate with website visitors and help them, Basic..."
- Title: [What is crisp chat?](https://www.g2.com/discussions/what-is-crisp-chat) — 1 comment
  > **Top comment:** "Simply-put, its a live chat software/service that you can embed in your site.

By far the best option I've used to date.  The live support or "Magic..."
- Title: [How do you measure success of customer support using Crisp?](https://www.g2.com/discussions/29935-how-do-you-measure-success-of-customer-support-using-crisp) — 1 comment
  > **Top comment:** "Best customer support I have had so far for a tool that we pay less than 10k a year"

### Smartsupp

- Title: [make it inerract with whatsup](https://www.g2.com/discussions/make-it-inerract-with-whatsup) — 2 comments, 2 upvotes
  > **Top comment:** "yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crisp-vs-smartsupp)