Compare Crexendo and Zoom Workplace
At a Glance
Market Segments
Small-Business (79.0% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
No pricing available
Free
Crexendo
Star Rating
(343)4.9 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Crexendo
Zoom Workplace
Star Rating
(56,328)4.5 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user-friendliness, with many users appreciating its intuitive interface and features like AI note-taking during meetings, which allows them to focus on discussions rather than taking notes.
- Users say that Crexendo stands out for its all-in-one communication platform, making it easier to manage calls, messaging, and collaboration without the hassle of juggling multiple systems, which is a significant advantage for small businesses.
- According to verified reviews, Zoom Workplace has a higher overall satisfaction score, reflecting its strong performance in areas like video conferencing and ease of setup, with users highlighting the convenience of scheduling meetings directly from their calendars.
- Reviewers mention that Crexendo offers exceptional customer support, with many users noting the quick assistance they receive when adjustments are needed, which enhances their overall experience with the platform.
- Users appreciate that Zoom Workplace provides robust features for virtual work setups, including meeting recording capabilities, which many find essential for maintaining productivity and ensuring important discussions are documented.
- G2 reviewers highlight that while Crexendo has a slightly higher rating for quality of support, Zoom Workplace's extensive user base and feature set make it a more versatile option for businesses looking for comprehensive communication tools.
Pricing
Entry-Level Pricing
Crexendo
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Crexendo
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.8
278
9.2
42,678
Ease of Use
9.6
283
9.1
42,838
Ease of Setup
9.5
241
9.1
13,942
Ease of Admin
9.5
193
9.0
12,484
Quality of Support
9.8
282
8.7
31,542
Has the product been a good partner in doing business?
9.8
197
9.1
11,663
Product Direction (% positive)
9.7
274
8.4
40,142
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6585
|
Verified
Not enough data
9.1
6784
|
Verified
Not enough data
8.8
6026
|
Verified
Collaboration
Not enough data
8.6
5132
|
Verified
Not enough data
9.1
6775
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7128
|
Verified
Functionality
Not enough data
8.5
5076
|
Verified
Not enough data
9.0
6336
|
Verified
Not enough data
8.7
4827
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
107
Business Instant Messaging
Not enough data
8.6
513
Not enough data
8.7
527
Not enough data
8.5
505
Business Instant Messaging
Not enough data
9.0
524
Not enough data
9.2
541
Business Instant Messaging
Not enough data
8.9
510
Not enough data
8.9
512
Not enough data
8.5
506
Generative AI - Business Instant Messaging
Not enough data
8.5
176
AI - Business Instant Messaging
Not enough data
8.4
172
Not enough data
8.4
173
Not enough data
8.3
171
Not enough data
8.2
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
9.0
75
Not enough data
8.7
75
Not enough data
9.0
76
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
294
Not enough data
8.5
287
Not enough data
8.2
278
Not enough data
8.3
280
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
289
Not enough data
8.9
292
Integrations
Not enough data
8.2
276
Not enough data
8.8
288
Software Offering
Not enough data
8.5
283
Not enough data
9.3
293
Not enough data
8.9
288
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16929
Not enough data
8.6
12632
|
Verified
Not enough data
8.7
13569
|
Verified
Not enough data
8.9
17374
|
Verified
Conferencing Options
Not enough data
9.1
19399
|
Verified
Not enough data
9.2
19557
|
Verified
Not enough data
9.3
21555
|
Verified
Application Tools
Not enough data
8.9
16004
|
Verified
Not enough data
9.1
19243
|
Verified
Not enough data
8.8
16116
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Channels
9.2
69
Not enough data
9.3
69
Not enough data
Feature Not Available
Not enough data
Design
9.5
70
Not enough data
8.8
65
Not enough data
9.4
77
Not enough data
9.6
79
Not enough data
9.7
74
Not enough data
Generative AI
8.8
30
Not enough data
8.8
30
Not enough data
Platform Basics
Not enough data
9.1
415
Not enough data
9.1
414
Not enough data
7.8
380
Platform Content
Not enough data
8.1
376
Not enough data
7.8
374
Not enough data
9.0
403
Platform Additional Functionality
Not enough data
8.5
401
Not enough data
8.1
376
Agentic AI - Screen and Video Capture
Not enough data
7.5
134
Inbox Tools
Not enough data
8.2
101
Not enough data
8.2
103
Not enough data
8.8
104
Not enough data
8.8
104
Coordination Tools
Not enough data
8.9
112
Not enough data
8.8
105
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
9.0
103
Email Client - Agentic AI
Not enough data
7.6
51
Not enough data
7.9
52
Platform Basics
Not enough data
8.8
63
Not enough data
8.2
59
Not enough data
8.7
38
Not enough data
8.7
40
Not enough data
8.2
39
Not enough data
8.0
40
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.3
58
Not enough data
8.2
59
Not enough data
8.4
61
Platform Interoperability
Not enough data
8.7
64
Not enough data
8.2
60
Platform Additional Functionality
Not enough data
8.5
59
Additional Functionality - Visitor Management
Not enough data
8.0
34
Not enough data
8.0
34
Not enough data
8.5
36
Not enough data
7.7
36
Agentic AI - Visitor Management
Not enough data
7.8
26
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30784
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14822
|
Verified
Not enough data
9.1
14822
|
Verified
Meeting Coordination
Not enough data
8.9
28171
|
Verified
Not enough data
9.0
27228
|
Verified
Not enough data
8.9
27468
|
Verified
Not enough data
9.0
15229
|
Verified
Software Type
Not enough data
8.9
26535
|
Verified
Not enough data
8.8
13942
|
Verified
Not enough data
9.2
15877
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
433
Not enough data
7.8
434
Not enough data
7.8
413
Calendar View
Not enough data
8.3
394
Not enough data
8.5
399
Shared Calendar
Not enough data
8.5
387
Not enough data
8.3
388
Accessibility
Not enough data
8.2
382
Not enough data
8.0
379
Integration
Not enough data
8.3
376
Not enough data
8.2
381
Not enough data
8.5
380
Notifications
Not enough data
8.3
381
Not enough data
7.9
377
Generative AI
Not enough data
7.4
300
Not enough data
7.5
305
Not enough data
7.5
309
Agentic AI - Calendar
Not enough data
7.7
118
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
673
Not enough data
7.7
638
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
658
Not enough data
8.1
630
Automatic Rules & Configurations
Not enough data
8.4
639
Not enough data
8.5
655
Not enough data
8.4
653
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
168
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
23
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
122
Not enough data
8.8
131
Not enough data
8.5
126
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
155
Not enough data
8.7
125
Not enough data
8.7
129
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.5
124
Not enough data
9.1
140
Accessibility - AI Meeting Assistants
Not enough data
8.4
123
Not enough data
8.6
128
Not enough data
8.3
116
Agentic AI - AI Meeting Assistants
Not enough data
7.9
77
Not enough data
7.9
78
Not enough data
8.1
80
Not enough data
8.0
81
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.9
42
Not enough data
9.7
48
Not enough data
Feature Not Available
Not enough data
8.5
40
Not enough data
9.2
34
Not enough data
8.9
35
Not enough data
Basic Communication
9.9
220
Not enough data
8.5
147
Not enough data
8.8
154
Not enough data
8.3
137
Not enough data
9.3
163
Not enough data
9.7
194
Not enough data
Agentic AI - VoIP Providers
7.6
22
Not enough data
7.9
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access
8.6
133
Not enough data
8.8
135
Not enough data
Feature Not Available
Not enough data
Advanced Features
9.1
175
Not enough data
9.4
190
Not enough data
9.6
192
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.2
10
Feature Not Available
8.5
10
Not enough data
8.8
10
Extensions
10.0
17
8.9
1484
|
Verified
10.0
19
8.8
1460
|
Verified
9.9
17
8.7
1369
Features
10.0
22
8.8
1381
|
Verified
10.0
18
8.7
1334
9.1
15
8.9
1776
|
Verified
9.5
16
9.2
2022
|
Verified
9.4
14
9.3
2106
|
Verified
9.0
13
8.8
1603
|
Verified
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
Not enough data
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Crexendo and Zoom Workplace are categorized as UCaaS Platforms
Unique Categories
Crexendo is categorized as Customer Communications Management, VoIP Providers, Contact Center, and AI Customer Support Agents
Zoom Workplace is categorized as AI Meeting Assistants, Desk Booking, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, and AI Note-Taking Software
Reviews
Reviewers' Company Size
Crexendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.4%
Construction
7.0%
Hospital & Health Care
5.8%
Automotive
4.2%
Accounting
3.6%
Other
70.0%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
What is Crexendo used for?
2 Comments
MP
They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services.Read more
Crexendo has no more discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 Comments
CP
I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play. The image seems to be more stable and...Read more
What does Zoom do?
28 Comments
MD
Creates a virtual live community place for connection and learning. Read more
What software do I need for zoom?
26 Comments
DC
If you own a good laptop or computer, you can download it and it will be saved on your device.Read more
