Compare Crexendo and Zoom Workplace 
At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Crexendo
Star Rating
(333)4.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CrexendoZoom Workplace
Star Rating
(55,955)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in providing a seamless user experience, particularly with its clean UI and integrations with popular apps like Slack. Users appreciate how it centralizes communication and collaboration, making daily meetings straightforward and efficient.
- Users say that Crexendo shines in customer support, with many highlighting the quick and helpful responses from their support team. Reviewers have noted that the transition to Crexendo was hassle-free, thanks to the assistance provided during setup and ongoing adjustments.
- According to verified reviews, Zoom Workplace has a significantly higher overall satisfaction score, indicating that users feel more positively about its performance and reliability compared to Crexendo. Many users find it simple and reliable for daily meetings, with clear audio and video quality.
- Reviewers mention that while Crexendo offers strong support and a smooth call experience, it may not match the extensive feature set and integrations that Zoom Workplace provides. Users have expressed a desire for more comprehensive tools within Crexendo to enhance their workflow.
- G2 reviewers highlight that Zoom Workplace's ease of use and setup are major advantages, with many users praising the intuitive onboarding process. This allows teams to quickly adapt and start using the platform without significant delays.
- Users note that Crexendo is particularly well-suited for small businesses, as evidenced by its high percentage of reviews from this segment. However, they also suggest that it could benefit from expanding its feature offerings to compete more effectively with larger platforms like Zoom Workplace.
Pricing
Entry-Level Pricing
Crexendo
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Crexendo
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.8
271
9.2
42,512
Ease of Use
9.6
276
9.1
42,658
Ease of Setup
9.5
234
9.1
13,781
Ease of Admin
9.5
191
9.0
12,339
Quality of Support
9.8
275
8.7
31,412
Has the product been a good partner in doing business?
9.8
195
9.1
11,521
Product Direction (% positive)
9.7
268
8.4
39,991
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6580
|
Verified
Not enough data
9.1
6780
|
Verified
Not enough data
8.8
6024
|
Verified
Collaboration
Not enough data
8.6
5130
|
Verified
Not enough data
9.1
6772
|
Verified
Not enough data
9.0
6519
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7124
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6335
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
507
Not enough data
8.7
523
Not enough data
8.5
504
Business Instant Messaging
Not enough data
9.0
516
Not enough data
9.2
529
Business Instant Messaging
Not enough data
8.9
504
Not enough data
8.9
511
Not enough data
8.5
504
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
295
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
287
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
285
Software Offering
Not enough data
8.5
283
Not enough data
9.3
291
Not enough data
8.9
286
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16928
Not enough data
8.6
12636
|
Verified
Not enough data
8.7
13568
|
Verified
Not enough data
8.9
17374
|
Verified
Conferencing Options
Not enough data
9.1
19390
|
Verified
Not enough data
9.2
19544
|
Verified
Not enough data
9.3
21535
|
Verified
Application Tools
Not enough data
8.9
16006
|
Verified
Not enough data
9.1
19230
|
Verified
Not enough data
8.8
16118
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
237
Channels
9.2
69
Not enough data
9.3
69
Not enough data
Feature Not Available
Not enough data
Design
9.5
70
Not enough data
8.8
65
Not enough data
9.4
77
Not enough data
9.6
79
Not enough data
9.7
74
Not enough data
Generative AI
8.8
30
Not enough data
8.8
30
Not enough data
Platform Basics
Not enough data
9.1
411
Not enough data
9.1
411
Not enough data
7.8
380
Platform Content
Not enough data
8.1
377
Not enough data
7.8
374
Not enough data
9.0
399
Platform Additional Functionality
Not enough data
8.5
398
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.7
105
Not enough data
8.7
105
Coordination Tools
Not enough data
8.8
112
Not enough data
8.8
105
Not enough data
8.5
105
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30727
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14765
|
Verified
Not enough data
9.1
14803
|
Verified
Meeting Coordination
Not enough data
8.9
28111
|
Verified
Not enough data
9.0
27186
|
Verified
Not enough data
8.9
27452
|
Verified
Not enough data
9.0
15201
|
Verified
Software Type
Not enough data
8.9
26501
|
Verified
Not enough data
8.8
13927
|
Verified
Not enough data
9.2
15848
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
425
Not enough data
7.7
428
Not enough data
7.8
413
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
386
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
672
Not enough data
7.7
636
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
657
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
653
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
163
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.4
117
Not enough data
8.8
125
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
145
Not enough data
8.7
121
Not enough data
8.8
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
120
Not enough data
8.4
119
Not enough data
9.1
134
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
124
Not enough data
8.3
113
Agentic AI - AI Meeting Assistants
Not enough data
7.8
75
Not enough data
7.8
76
Not enough data
8.0
75
Not enough data
7.9
77
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.9
41
Not enough data
9.7
45
Not enough data
Feature Not Available
Not enough data
8.5
39
Not enough data
9.2
34
Not enough data
8.9
35
Not enough data
Basic Communication
9.9
215
Not enough data
8.5
147
Not enough data
8.7
153
Not enough data
8.3
137
Not enough data
9.3
162
Not enough data
9.7
192
Not enough data
Agentic AI - VoIP Providers
7.6
22
Not enough data
7.9
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access
8.6
132
Not enough data
8.8
135
Not enough data
Feature Not Available
Not enough data
Advanced Features
9.1
174
Not enough data
9.4
189
Not enough data
9.6
192
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Feature Not Available
8.1
8
Not enough data
8.7
9
Extensions
10.0
17
8.9
1483
|
Verified
10.0
19
8.8
1460
|
Verified
9.9
17
8.7
1368
Features
10.0
22
8.8
1378
|
Verified
10.0
18
8.7
1332
9.1
15
8.9
1771
|
Verified
9.5
16
9.2
2016
|
Verified
9.4
14
9.3
2096
|
Verified
9.0
13
8.8
1598
|
Verified
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Crexendo and Zoom Workplace are categorized as UCaaS Platforms
Unique Categories
Crexendo is categorized as Customer Communications Management, VoIP Providers, Contact Center, and AI Customer Support Agents
Zoom Workplace is categorized as AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Crexendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
8.7%
Construction
7.1%
Hospital & Health Care
5.6%
Automotive
4.3%
Accounting
3.7%
Other
70.6%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
What is Crexendo used for?
2 Comments
MP
They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services.Read more
Crexendo has no more discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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