Compare Crexendo and Webex Calling

At a Glance
Crexendo
Crexendo
Star Rating
(334)4.9 out of 5
Market Segments
Small-Business (78.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Crexendo
Webex Calling
Webex Calling
Star Rating
(618)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plans

Crexendo vs Webex Calling

When assessing the two solutions, reviewers found Crexendo easier to use, set up, and administer. Reviewers also preferred doing business with Crexendo overall.

  • Reviewers felt that Crexendo meets the needs of their business better than Webex Calling.
  • When comparing quality of ongoing product support, reviewers felt that Crexendo is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Crexendo over Webex Calling.
Pricing
Entry-Level Pricing
Crexendo
No pricing available
Webex Calling
Basic Plan
$0
user/mo
Browse all 4 pricing plans
Free Trial
Crexendo
No trial information available
Webex Calling
No trial information available
Ratings
Meets Requirements
9.8
272
9.2
490
Ease of Use
9.7
277
9.1
492
Ease of Setup
9.5
235
8.8
203
Ease of Admin
9.5
192
8.7
92
Quality of Support
9.8
276
8.9
461
Has the product been a good partner in doing business?
9.8
196
8.8
92
Product Direction (% positive)
9.7
269
9.2
480
Features by Category
Customer Communications ManagementHide 10 FeaturesShow 10 Features
9.2
88
Not enough data
Channels
9.2
69
Not enough data
9.3
69
Not enough data
Feature Not Available
Not enough data
Design
9.5
70
Not enough data
8.8
65
Not enough data
9.4
77
Not enough data
9.6
79
Not enough data
9.7
74
Not enough data
Generative AI
8.8
30
Not enough data
8.8
30
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
8.9
30
Platform
Not enough data
8.9
24
Not enough data
8.9
26
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Not enough data
9.1
36
Basic Communication - Cloud PBX
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
9.4
26
Not enough data
8.8
26
Not enough data
9.3
28
Not enough data
9.4
26
Advanced Features - Cloud PBX
Not enough data
8.8
23
Not enough data
8.0
24
Not enough data
8.8
27
Not enough data
8.3
25
8.9
225
8.8
399
Platform Basics - VoIP Providers
8.9
42
8.6
45
9.7
46
8.6
47
Feature Not Available
8.7
45
8.5
39
8.5
50
9.2
34
8.6
44
8.9
35
8.6
44
Basic Communication
9.9
216
9.3
358
|
Verified
8.5
147
9.1
334
|
Verified
8.8
154
9.0
330
|
Verified
8.3
137
8.9
326
9.3
162
9.1
348
|
Verified
9.7
192
9.0
335
|
Verified
Agentic AI - VoIP Providers
7.6
22
8.2
39
7.9
22
8.6
40
Feature Not Available
8.5
40
Feature Not Available
8.4
40
Access
8.6
132
8.9
309
8.8
135
8.8
305
Feature Not Available
9.0
305
|
Verified
Advanced Features
9.1
174
8.6
317
9.4
189
8.8
313
9.6
192
9.0
313
9.7
25
8.9
156
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.5
9
Feature Not Available
7.9
8
Not enough data
8.3
8
Extensions
10.0
17
9.2
131
|
Verified
10.0
19
9.3
133
|
Verified
9.9
17
9.3
101
Features
10.0
22
9.2
131
10.0
18
9.0
101
9.1
15
9.1
139
|
Verified
9.5
16
9.4
141
|
Verified
9.4
14
9.4
139
|
Verified
9.0
13
9.0
132
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Crexendo
Crexendo
Webex Calling
Webex Calling
Crexendo and Webex Calling are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Webex Calling
Webex Calling is categorized as Cloud PBX Platforms and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Crexendo
Crexendo
Small-Business(50 or fewer emp.)
78.4%
Mid-Market(51-1000 emp.)
21.3%
Enterprise(> 1000 emp.)
0.3%
Webex Calling
Webex Calling
Small-Business(50 or fewer emp.)
29.7%
Mid-Market(51-1000 emp.)
41.2%
Enterprise(> 1000 emp.)
29.1%
Reviewers' Industry
Crexendo
Crexendo
Non-Profit Organization Management
8.6%
Construction
7.1%
Hospital & Health Care
5.6%
Automotive
4.3%
Accounting
3.7%
Other
70.7%
Webex Calling
Webex Calling
Information Technology and Services
26.5%
Consumer Services
6.1%
Computer Software
5.9%
Telecommunications
5.4%
Marketing and Advertising
3.7%
Other
52.4%
Alternatives
Crexendo
Crexendo Alternatives
RingEX
RingEX
Add RingEX
Nextiva
Nextiva
Add Nextiva
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
GoTo Connect
GoTo Connect
Add GoTo Connect
Webex Calling
Webex Calling Alternatives
RingEX
RingEX
Add RingEX
3CX
3CX
Add 3CX
Nextiva
Nextiva
Add Nextiva
GoTo Connect
GoTo Connect
Add GoTo Connect
Discussions
Crexendo
Crexendo Discussions
What is Crexendo used for?
2 Comments
Michael P.
MP
They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services.Read more
Monty the Mongoose crying
Crexendo has no more discussions with answers
Webex Calling
Webex Calling Discussions
What are the benefits of Cisco Cloud Calling?
2 Comments
Verified User
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
Sangeetha D.
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more