G2 reviewers report that Salesloft excels in overall user satisfaction, reflected in its higher G2 Score compared to Cresta. Users appreciate features like the ability to create customized emails and track their engagement, which significantly enhances their outreach efforts.
Users say that Salesloft's integration with Salesforce is seamless, making prospecting much easier. The real-time sync for viewing contact history is highlighted as a crucial feature that streamlines the sales process, a point that many users find invaluable.
According to verified reviews, Cresta shines in providing real-time coaching, which has notably improved productivity among team members. Users mention that representatives receive immediate prompts to enhance their conversations, allowing for more effective interactions without waiting for post-call reviews.
Reviewers mention that while Salesloft has a more extensive knowledge base and support resources, Cresta's support team is praised for their quick turnaround on questions and feature implementations, indicating a strong commitment to customer service.
Users highlight that Salesloft's ease of use is slightly lower than Cresta's, with some finding the platform's features a bit overwhelming at first. However, once familiarized, many users find it indispensable for tracking calls, emails, and texts efficiently.
G2 reviewers note that while both platforms cater to the mid-market segment, Salesloft has a significantly larger user base, which may provide more community support and shared best practices compared to Cresta's smaller footprint.
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For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 Comments
AR
Hi Kat!
There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
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