Compare Crelate and Paychex 
At a Glance
Market Segments
Small-Business (81.7% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
$119.00 1 User/Per Month
Contact Vendor for Pricing
Crelate
Star Rating
(210)4.4 out of 5
Market Segments
Small-Business (81.7% of reviews)
Pros & Cons
Entry-Level Pricing
$119.00 1 User/Per Month
Browse all 3 pricing plansPaychex
Star Rating
(1,646)4.1 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a user-friendly interface, making it easy for users to navigate payroll processes. One user highlighted the ability to see their paycheck in real time and appreciated having a central location for pay and benefits, which enhances the overall experience.
- Users say that Crelate stands out for its customization options, allowing users to upload question forms and save candidate answers. This flexibility is particularly beneficial for those who want to tailor their recruitment processes, as noted by a reviewer who praised its intuitive design and functionality.
- According to verified reviews, Paychex has a significantly higher number of total reviews, indicating a broader user base and more reliable feedback. With 1,599 reviews compared to Crelate's 208, users can feel more confident in the insights shared by their peers.
- Reviewers mention that while Paychex offers a solid payroll experience, it sometimes faces challenges in customization compared to Crelate. Users appreciate Paychex's ability to create custom reports with the help of dedicated account representatives, but some feel that Crelate's customization features are more robust.
- Users highlight that Crelate's data capture capabilities are impressive, allowing for seamless integration of information from various sources like online platforms and emails. This feature is particularly useful for recruiters who need to manage data efficiently, as one user noted its effectiveness in serving as a project manager.
- According to recent feedback, Paychex is praised for its ease of setup, with users noting a smooth onboarding process. However, Crelate's setup is also well-regarded, with users appreciating its intuitive design, suggesting that both platforms offer a positive initial experience, albeit with different strengths.
Pricing
Entry-Level Pricing
Crelate
Business
$119.00
1 User/Per Month
Uplevel your growing recruiting/staffing team with customizable workflows and processes.
- Full Access to Living Platform™, including CRM, ATS, and Analytics
- Basic AI Assistant
- Basic Client Portals
Free Trial
Crelate
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.8
177
8.7
1,317
Ease of Use
8.6
179
8.5
1,378
Ease of Setup
8.8
91
8.3
988
Ease of Admin
9.0
88
8.5
965
Quality of Support
9.0
173
8.3
1,271
Has the product been a good partner in doing business?
9.1
89
8.5
963
Product Direction (% positive)
9.3
172
7.5
1,295
Features by Category
Core HR
Not enough data
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Generative AI
Not enough data
4.3
5
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Employee Self Service
Not enough data
8.6
854
|
Verified
Not enough data
8.0
546
|
Verified
Not enough data
8.3
529
|
Verified
Administration
Not enough data
8.7
862
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
457
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
832
|
Verified
Taxes
Not enough data
9.1
879
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
827
|
Verified
Integration
Not enough data
7.8
263
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
861
|
Verified
Not enough data
8.6
840
|
Verified
Not enough data
8.7
876
|
Verified
Not enough data
8.7
728
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
7.9
151
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.4
26
Logistics
Not enough data
8.0
31
Not enough data
7.6
28
Not enough data
6.9
26
Management
Not enough data
6.7
20
Not enough data
7.5
21
Not enough data
7.8
26
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
32
Not enough data
7.7
29
Monitoring
Not enough data
7.7
26
Not enough data
7.7
27
Not enough data
7.2
27
Basics
7.5
21
Not enough data
7.4
17
Not enough data
8.0
22
Not enough data
Additional Functionality
7.4
21
Not enough data
7.4
20
Not enough data
7.4
22
Not enough data
Content
8.1
20
Not enough data
7.5
20
Not enough data
Recruiting and Onboarding
7.9
122
6.7
20
8.0
101
6.6
49
9.0
124
7.5
21
|
Verified
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Candidate Management
7.6
20
|
Verified
Not enough data
8.0
20
|
Verified
Not enough data
7.4
17
|
Verified
Not enough data
7.9
18
|
Verified
Not enough data
7.7
17
Not enough data
Communication
7.9
17
|
Verified
Not enough data
8.2
18
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Onboarding
7.6
17
|
Verified
Not enough data
7.6
16
|
Verified
Not enough data
Analytics
8.1
18
|
Verified
Not enough data
8.2
18
|
Verified
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.0
74
8.0
15
8.0
92
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.4
96
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
129
Not enough data
7.5
51
Not enough data
7.9
60
Not enough data
7.8
82
Not enough data
7.9
100
Platform Data
Not enough data
7.6
56
Not enough data
7.9
77
Not enough data
7.6
64
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
Recruiting and Onboarding
8.0
101
6.6
49
Not enough data
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
8.6
13
Not enough data
8.5
17
Not enough data
7.9
15
Not enough data
Platform Content
8.2
13
Not enough data
8.1
15
Not enough data
7.4
12
Not enough data
8.1
14
Not enough data
Platform Performance
7.8
17
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
Platform Additional Functionality
8.2
16
Not enough data
8.4
16
Not enough data
Time Tracking
Not enough data
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
150
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.3
70
7.5
312
7.8
53
7.4
165
Feature Not Available
Feature Not Available
8.3
69
8.3
400
9.0
71
8.5
410
7.3
65
8.0
292
7.7
61
8.2
401
8.2
67
8.5
424
Categories
Categories
Shared Categories
Crelate and Paychex are categorized as Applicant Tracking Systems (ATS) and Candidate Relationship Management
Unique Categories
Paychex is categorized as Time Tracking, PEO Providers, Time & Attendance, Benefits Administration, Performance Management, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Core HR, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
Crelate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
57.7%
Information Technology and Services
6.7%
Human Resources
6.3%
Construction
3.4%
Hospital & Health Care
3.4%
Other
22.6%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Discussions
is there a way to integrate and create email templates?
2 Comments
MM
Crelate has email templates within it's program. Easy to create and use!Read more
Crelate has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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