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At a Glance
Market Segments
Small-Business (44.0% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
$0.00
Creatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,280)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Creatio excels in Lead Management with a score of 9.1, while HubSpot Sales Hub trails behind at 8.8. Reviewers mention that Creatio's ability to automate lead nurturing processes significantly enhances their sales efficiency.
- Reviewers mention that Creatio's Quality of Support is rated at 9.1, compared to HubSpot Sales Hub's 8.6. Users say that Creatio's support team is responsive and knowledgeable, which is crucial for small businesses needing quick resolutions.
- Users on G2 highlight that Creatio's Customization capabilities score 8.7, while HubSpot Sales Hub only reaches 8.1. Reviewers say that the ability to tailor workflows and dashboards in Creatio allows for a more personalized user experience.
- G2 users report that Creatio shines in AI Text Generation with a score of 9.0, whereas HubSpot Sales Hub scores 7.4. Users mention that this feature helps in creating personalized email content, saving time and improving engagement rates.
- Reviewers mention that both products have the same score for Ease of Setup at 8.4, but users say that Creatio provides more comprehensive onboarding resources, making it easier for new users to get started.
- Users report that Creatio's Account-Based Analytics feature scores 9.2, significantly outperforming HubSpot Sales Hub's 8.5. Reviewers say that this feature provides deeper insights into customer behavior, which is invaluable for targeted marketing efforts.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Creatio
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
222
8.6
9,692
Ease of Use
9.0
249
8.7
10,572
Ease of Setup
8.4
150
8.3
4,556
Ease of Admin
8.6
119
8.6
3,091
Quality of Support
9.1
220
8.6
8,727
Has the product been a good partner in doing business?
9.2
118
8.7
3,046
Product Direction (% positive)
9.2
207
8.7
9,271
Features by Category
Sales Force Automation
9.0
152
|
Verified
8.7
5997
|
Verified
9.0
91
Feature Not Available
8.9
144
|
Verified
8.5
5849
|
Verified
8.8
148
|
Verified
8.5
6050
|
Verified
8.7
117
|
Verified
7.8
4164
|
Verified
8.7
132
|
Verified
8.5
5019
|
Verified
8.6
129
|
Verified
7.8
3220
|
Verified
8.8
125
|
Verified
7.8
3127
|
Verified
8.9
121
|
Verified
8.2
2421
Marketing Automation
8.8
132
|
Verified
8.7
5345
|
Verified
8.9
123
|
Verified
8.5
5016
|
Verified
9.1
141
|
Verified
8.7
5151
|
Verified
8.9
109
|
Verified
8.1
4408
|
Verified
Customer Support
9.1
122
|
Verified
8.3
3598
|
Verified
8.8
113
|
Verified
8.2
2431
8.9
128
|
Verified
8.4
3265
|
Verified
8.8
110
|
Verified
8.0
3247
|
Verified
9.1
115
|
Verified
8.3
3479
|
Verified
Reporting & Analytics
8.8
147
|
Verified
8.2
5719
|
Verified
9.0
155
|
Verified
8.4
6077
|
Verified
8.7
120
|
Verified
7.9
4252
|
Verified
Mobile & Social
8.6
115
|
Verified
8.0
3776
|
Verified
8.5
110
|
Verified
8.1
2427
|
Verified
8.5
122
|
Verified
7.7
4095
|
Verified
Platform
8.8
96
|
Verified
8.1
2886
|
Verified
9.0
97
|
Verified
8.3
2502
|
Verified
8.8
97
|
Verified
8.5
2960
|
Verified
8.7
70
8.1
2267
|
Verified
8.9
79
|
Verified
7.5
1960
8.7
82
|
Verified
8.0
2561
|
Verified
8.8
91
|
Verified
8.6
2959
|
Verified
8.6
76
|
Verified
8.0
1650
Integration
8.8
98
|
Verified
8.4
2253
|
Verified
8.7
81
|
Verified
8.2
2354
|
Verified
8.5
75
8.1
2214
|
Verified
Generative AI
9.0
28
7.4
652
Agentic AI - CRM
Not enough data
7.1
191
Not enough data
7.0
189
Not enough data
7.2
188
Not enough data
7.0
190
Not enough data
6.9
189
Not enough data
7.0
189
Not enough data
7.1
189
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
525
Not enough data
8.6
621
Not enough data
8.8
649
Not enough data
8.9
656
Organization
Not enough data
9.0
678
Not enough data
8.8
664
Not enough data
8.6
602
Performance Analysis
Not enough data
8.3
556
Not enough data
8.8
665
Sales Analysis
Not enough data
8.5
560
Not enough data
8.7
616
Generative AI
Not enough data
8.2
155
Not enough data
8.3
156
Agentic AI - AI Sales Assistant
Not enough data
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Integrated Workflows
Not enough data
8.8
1617
Not enough data
9.0
1658
Not enough data
8.3
1428
Not enough data
8.2
1328
Not enough data
8.8
1506
Not enough data
8.7
1369
Not enough data
8.6
1295
Repeatability and Reportability
Not enough data
8.6
1468
Not enough data
8.7
1535
Not enough data
8.6
1508
Not enough data
8.1
1385
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1236
Not enough data
8.1
1203
Not enough data
8.2
1194
Not enough data
7.8
1075
Not enough data
7.7
1021
Generative AI
Not enough data
7.3
485
Agentic AI - Sales Engagement
Not enough data
7.0
170
Not enough data
7.2
171
Not enough data
7.2
172
Not enough data
7.3
171
Not enough data
7.1
172
Not enough data
7.2
172
Not enough data
7.1
173
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.2
298
Not enough data
7.9
266
Not enough data
8.0
275
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
240
Not enough data
7.7
250
Generative AI
Not enough data
7.6
110
Agentic AI - Conversation Intelligence
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Automation - AI Agents
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Platform
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Autonomy - AI Agents
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Generative AI
Not enough data
8.8
7
Not enough data
8.8
7
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.3
518
Not enough data
9.0
714
Not enough data
8.3
583
Not enough data
8.4
572
Not enough data
7.7
483
Branding & Customizatio
Not enough data
8.6
623
Not enough data
8.7
643
Not enough data
8.4
565
Automatic Rules & Configurations
Not enough data
8.7
617
Not enough data
8.9
626
Not enough data
8.5
583
Agentic AI - Business Scheduling
Not enough data
7.7
42
Not enough data
7.5
42
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
5.7
16
Agentic AI - Sales Performance Management
Not enough data
6.6
74
Not enough data
6.8
74
Not enough data
6.6
74
Incentives
Not enough data
7.9
764
Not enough data
8.1
841
|
Verified
Not enough data
7.6
711
|
Verified
Not enough data
8.3
937
Personalization
Not enough data
8.4
962
Not enough data
8.5
1092
|
Verified
Not enough data
8.8
1190
|
Verified
Not enough data
8.5
982
|
Verified
Administrative
Not enough data
8.6
1015
|
Verified
Not enough data
8.4
895
|
Verified
Not enough data
8.3
852
Agentic AI - Email Tracking
Not enough data
6.8
109
Not enough data
6.9
109
Not enough data
7.0
109
Not enough data
6.9
109
Not enough data
6.9
108
Not enough data
6.8
109
Not enough data
7.0
110
Analytics
Not enough data
8.7
2080
Not enough data
8.8
2071
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2121
Not enough data
8.9
2121
Not enough data
8.8
2213
Not enough data
Feature Not Available
Not enough data
8.9
2193
Generative AI
Not enough data
7.5
477
Agentic AI - Sales Analytics
Not enough data
6.9
97
Not enough data
7.1
96
Not enough data
7.3
94
Not enough data
7.3
96
Not enough data
7.2
95
Data Sourcing
8.9
23
8.3
1345
8.9
24
8.4
1416
8.5
20
8.2
1284
8.6
25
8.6
1533
9.0
21
8.4
1377
Predictive Analytics
9.2
22
8.1
1334
8.8
23
8.2
1295
8.4
20
7.8
1122
8.8
23
7.9
1253
Sales Management
8.7
26
8.8
1543
8.5
21
7.9
1237
9.2
24
8.4
1398
8.6
27
8.9
1609
Agentic AI - Outbound Call Tracking
Not enough data
7.5
61
Not enough data
7.2
59
Calling
Not enough data
8.6
1188
Not enough data
8.1
982
Not enough data
8.6
1149
Not enough data
8.7
1180
Not enough data
7.9
68
Contacts
Not enough data
8.7
1255
Not enough data
8.4
1098
Not enough data
8.6
1158
Insights
Not enough data
9.1
1343
Not enough data
8.7
1185
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1090
Not enough data
7.5
64
Agentic AI - Sales Enablement
Not enough data
7.0
59
Not enough data
7.0
58
Not enough data
6.9
57
Content Management
Not enough data
8.4
798
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
807
Not enough data
8.4
794
Analytics
Not enough data
8.4
874
Not enough data
8.4
877
Not enough data
8.4
821
Not enough data
8.3
796
Learning Management - Sales Enablement
Not enough data
7.4
33
Not enough data
7.2
33
Not enough data
7.5
33
Revenue Enablement - Sales Enablement
Not enough data
7.2
33
Not enough data
7.1
33
Not enough data
7.5
33
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and HubSpot Sales Hub are categorized as Sales Analytics, CRM, and AI Agents For Business Operations
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, and Sales Performance Management
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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