Users report that Creately excels in Ease of Setup with a score of 8.8, while StarUML shines in Ease of Use with a slightly higher score of 8.6. Reviewers mention that Creately's intuitive interface makes it easy for new users to get started quickly.
Reviewers mention that Creately offers superior Quality of Support with a score of 8.4 compared to StarUML's 7.8. Users on G2 appreciate the responsive customer service and helpful resources provided by Creately.
G2 users highlight that Creately's Collaboration Tools are robust, particularly in Integrated Communications with a score of 9.2, while StarUML's collaboration features are less integrated, leading to a less seamless experience.
Users say that Creately's Design Tools, especially the Drag-and-Drop feature, scored an impressive 9.4, making it easier to create diagrams. In contrast, StarUML's design capabilities are perceived as more rigid, which can hinder creativity.
Reviewers mention that Creately's Analytics capabilities are rated at 9.0, providing valuable insights into user engagement, while StarUML lacks in this area, leading to less visibility into project performance.
Users report that both products have strong Security features, but Creately's Single Sign-On (SSO) feature, rated at 9.8, is particularly praised for enhancing user access management, whereas StarUML's security features are considered standard.
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