Compare Creately and SmartDraw 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (44.7% of reviews)
Entry-Level Pricing
Free
$7.95 Per Month
Creately
Star Rating
(1,366)4.4 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSmartDraw
Star Rating
(363)4.5 out of 5
Market Segments
Small-Business (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Creately excels in visual collaboration, with users praising its intuitive interface and powerful pre-designed templates. Many appreciate how easy it is to create diagrams and collaborate in real-time, regardless of location or device.
- Users say SmartDraw shines in ease of setup and usability, with many highlighting the straightforward initial setup process. Reviewers mention that it allows for quick organization of data and effective visualization of processes, making it a go-to for creating flowcharts and org charts.
- According to verified reviews, Creately is particularly favored by small businesses, with a significant majority of its users coming from this segment. This focus on small business needs is reflected in its free entry-level pricing, which appeals to startups and smaller teams.
- Reviewers mention that while SmartDraw has a slightly higher overall satisfaction score, Creately's users appreciate its customization options and the ability to easily upload and integrate various types of content, enhancing the diagramming experience.
- Users highlight that SmartDraw's ability to project onto screens for group collaboration is a major advantage, allowing teams to brainstorm and edit ideas in real-time, which significantly enhances productivity during meetings.
- G2 reviewers note that while both tools offer strong support, SmartDraw tends to receive higher marks for quality of support, with users reporting more positive experiences when seeking assistance or guidance during their usage.
Pricing
Entry-Level Pricing
Creately
Free
Free
For Everyone, Free-to-use Forever
- Unlimited Canvases (45 items max)
- Unlimited Collaborators
- 1 Folder
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Creately
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.6
208
8.8
276
Ease of Use
8.5
343
8.7
281
Ease of Setup
8.8
162
9.2
151
Ease of Admin
9.1
57
9.3
99
Quality of Support
8.4
140
9.1
233
Has the product been a good partner in doing business?
9.2
47
9.5
94
Product Direction (% positive)
7.8
199
8.7
262
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
9.1
16
8.1
75
9.0
14
Feature Not Available
8.8
20
8.3
89
9.0
17
8.5
83
8.6
15
Feature Not Available
Editing & Design
9.2
24
9.0
92
9.1
23
8.8
81
8.7
25
8.8
85
8.7
25
9.1
88
8.7
23
8.9
76
Agentic AI - Org Chart
Not enough data
7.1
16
Not enough data
7.5
17
Design Tools
8.6
17
Not enough data
8.8
17
Not enough data
8.4
17
Not enough data
8.5
17
Not enough data
8.5
17
Not enough data
Communication Tools
8.2
16
Not enough data
8.5
17
Not enough data
Integrations
8.1
15
Not enough data
8.4
15
Not enough data
Software Offering
8.6
17
Not enough data
8.1
15
Not enough data
7.9
12
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.6
7
Not enough data
8.5
8
Not enough data
8.8
7
Not enough data
Visual Tools
7.9
7
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
Mind Map Availability
8.5
9
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
8.5
8
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.1
15
8.6
47
9.3
15
8.5
45
9.1
19
8.6
53
9.3
15
8.4
44
Hardware
9.2
16
8.3
53
9.4
17
9.2
52
Security
9.3
17
8.8
52
9.5
16
8.9
50
Agentic AI - Visual Collaboration Platforms
Not enough data
7.5
17
Not enough data
7.3
14
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creately and SmartDraw are categorized as Visual Collaboration Platforms, Org Chart, and Diagramming
Unique Categories
Creately is categorized as Collaborative Whiteboard, Mind Mapping, Succession Planning, and Emerging AI Software
SmartDraw is categorized as Sketching
Reviews
Reviewers' Company Size
Creately
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.2%
Information Technology and Services
8.1%
Higher Education
6.5%
Education Management
5.5%
Computer & Network Security
3.6%
Other
59.2%
Construction
7.6%
Information Technology and Services
7.0%
Non-Profit Organization Management
4.4%
Government Administration
3.5%
Computer Software
3.5%
Other
74.1%
Alternatives
Discussions
What is the best way to indulge in collaborative work?
21 Comments
TT
Nice
https://thetalk-room.com/Read more
Is there a special plan for educational institutes?
1 Comment
Official Response from Creately
Yes. We provide heavily discounted plans for educational institutes. Please email edu@creately.com for further details.Read more
Is there a special plan for nonprofits?
1 Comment
Official Response from Creately
Yes. If you're running a charity or an open source project please contact sales@creately.com for a scholarship plan.Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
