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# Creately vs SmartDraw Comparison - What are their main differences?

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CreatelySmartDraw[+ Add Product](#)

Pricing

**Creately**
Free Trial

**Free** · Free

**SmartDraw**
Free Trial

**$7.95** Per Month · Individual

**Pricing Insights**
from reviews

Time to Implement

**Creately**
3 months

Based on 8 responses

**SmartDraw**
1 monthFaster

Based on 11 responses

Return on Investment

**Creately**
14 months

Based on 8 responses

**SmartDraw**
8 months6 months sooner

Based on 10 responses

Perceived Cost

**Creately**
$$$$$

**SmartDraw**
$$$$$

Average Discount

**Creately**
11%5% more

**SmartDraw**
6%

 ![Creately](https://images.g2crowd.com/uploads/product/hd_favicon/a5cbf0fe4b6a6b5bbd8a2214959c8ba9/creately.svg "Creately")

 ![SmartDraw](https://images.g2crowd.com/uploads/product/hd_favicon/b7bb1804e825be576952c5a707cc6512/smartdraw.svg "SmartDraw")

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**Pros & Cons**
from reviews

**Creately**
[
Ease of Use (28)
](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243922&qs=pros-and-cons#reviews)[
Diagramming (17)
](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240285&qs=pros-and-cons#reviews)[
Diagramming Issues (10)
](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242645&qs=pros-and-cons#reviews)[
Slow Loading (10)
](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242537&qs=pros-and-cons#reviews)

**SmartDraw**
[
Ease of Use (54)
](https://www.g2.com/products/smartdraw/reviews?filters%5Bsentiment_snippet%5D=1129302&qs=pros-and-cons#reviews)[
Simple (25)
](https://www.g2.com/products/smartdraw/reviews?filters%5Bsentiment_snippet%5D=1129262&qs=pros-and-cons#reviews)[
Learning Curve (10)
](https://www.g2.com/products/smartdraw/reviews?filters%5Bsentiment_snippet%5D=1128827&qs=pros-and-cons#reviews)[
Limited Shapes (7)
](https://www.g2.com/products/smartdraw/reviews?filters%5Bsentiment_snippet%5D=1130491&qs=pros-and-cons#reviews)

Integrations

**Creately**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01280fee095d33da1499d60ad69c9721/microsoft-project-server.png "Product Avatar Image")

MS Project Server

](https://www.g2.com/products/microsoft-project-server/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[
View all
](https://www.g2.com/products/creately/integrations)

**SmartDraw**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4f73d768d2559ca515ab19030d9fe278/ai-lawtech-sp-z-o-o-ai-assistant.png "Product Avatar Image")

AI Assistant

](https://www.g2.com/products/ai-lawtech-sp-z-o-o-ai-assistant/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[
View all
](https://www.g2.com/products/smartdraw/integrations)

Screenshots

**Creately**
 ![Creately screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/112423/AI-1.png)

**SmartDraw**
 ![SmartDraw screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1637151/smartdraw-floorplan.png)

**Ratings**
from reviews

Meets Requirements

**Creately**

8.7

8.7221

**SmartDraw**

8.8

8.8310

Ease of Use

**Creately**

8.5

8.5372

**SmartDraw**

8.7

8.7319

Ease of Setup

**Creately**

8.9

8.9173

**SmartDraw**

9.2

9.2189

Ease of Admin

**Creately**

9.1

9.158

**SmartDraw**

9.2

9.2112

Quality of Support

**Creately**

8.5

8.5153

**SmartDraw**

9.0

9.0256

Has the product been a good partner in doing business?

**Creately**

9.2

9.248

**SmartDraw**

9.4

9.4104

Product Direction (% positive)

**Creately**

7.9

7.9208

**SmartDraw**

8.7

8.7291

**Features**
ratings from reviews

Visual Collaboration Platforms[Hide 30 FeaturesShow 30 Features](javascript:void(0);)

9.5

21

8.7

69

Collaboration

Integrated Communications

9.2(won by 0.6)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

47

Native Communications

9.5(won by 1.0)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

45

Board Overview

9.2(won by 0.5)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

54

Screen Sharing

9.4(won by 1.0)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

45

Hardware

Required Hardware

9.3(won by 1.0)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

53

Bring Your Own Device

9.6(won by 0.3)

16

9.3

54

 Security

Permissions

9.4(won by 0.6)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

53

Single Sign-On (SSO)

9.6(won by 0.7)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.9

50

Agentic AI - Visual Collaboration Platforms

Autonomous Task Execution

Not enough data

7.5(won by default)

17

Natural Language Interaction

Not enough data

7.3(won by default)

14

Additional Functionality

API

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Audio Calls

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Org Chart[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.9

30

8.4

118

Logistics

Integration

9.1(won by 1.1)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

78

Data Import/Export

8.7(won by 0.4)

19

8.3

94

Upload

9.1(won by 0.7)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

86

Analytics

9.1(won by default)

15

Feature Not Available

Employee Directory

8.6(won by default)

15

Feature Not Available

Social Media Integration

Not enough data

Not enough data

Editing & Design

Drag-and-Drop

9.3(won by 0.3)

25

9.0

95

Update

9.1(won by 0.3)

24

8.8

84

Customize

8.8(tied score)

26

8.8(tied score)

89

Details

8.7

25

9.1(won by 0.4)

89

Restructure

8.7

22

9.0(won by 0.3)

77

Agentic AI - Org Chart

Cross-system Integration

Not enough data

7.1(won by default)

16

Proactive Assistance

Not enough data

7.5(won by default)

17

Additional Functionality

Mind Maps

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Time Off Requests

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Smart Chart Legend

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Succession Planning

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Organizational Charting

Not enough data

Not enough data

Interactive Elements

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Publishing/Sharing

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Org Chart Creation

Not enough data

Not enough data

Diagramming[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

10.0

13

Additional Functionality

Diagramming

Not enough data

10.0(won by default)

9

AI Copilot

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Mind Maps

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Network Diagram

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

API

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Organizational Charting

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Flowchart

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Document Embedding

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Freehand Sketch

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Wiki

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Graphical Data Presentation

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Bottleneck Identification

Not enough data

Not enough data

Process Builder

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Process Modeling & Designing

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Design Templates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Visual Workflow Management

Not enough data

Not enough data

Mind Mapping[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

8.3

10

Not enough data

Collaboration Tools

Collaborative Editing

8.3(won by default)

6

Not enough data

Task Management

8.5(won by default)

8

Not enough data

Notes and Comments

8.6(won by default)

6

Not enough data

Whiteboard

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Visual Tools

Styles and Themes

7.8(won by default)

6

Not enough data

Image Import

8.3(won by default)

7

Not enough data

Custom Icons

8.3(won by default)

7

Not enough data

Mind Map Availability 

File Formats

8.5(won by default)

8

Not enough data

Cloud Storage Integration

8.1(won by default)

6

Not enough data

Mobile Application

7.8(won by default)

6

Not enough data

Desktop Availability

8.3(won by default)

7

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Agentic AI - Mind Mapping

Autonomous Task Execution

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Diagramming

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Strategic Planning

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Flowchart

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Graphical Data Presentation

Not enough data

Not enough data

Ideation

Not enough data

Not enough data

Mind Maps

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Crowdsourcing

Not enough data

Not enough data

Idea Ranking

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

API

Not enough data

Not enough data

Org Chart Creation

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Organizational Charting

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Collaborative Whiteboard[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

8.5

21

Not enough data

Design Tools

Drawing

8.6(won by default)

15

Not enough data

Marker Colors

9.0(won by default)

15

Not enough data

Mind Mapping

8.6(won by default)

18

Not enough data

Templates

8.6(won by default)

17

Not enough data

Drag-and-Drop

8.6(won by default)

17

Not enough data

Project Templates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Communication Tools

Voting

8.2(won by default)

14

Not enough data

Commenting

8.4(won by default)

16

Not enough data

Integrations

CMS Integrations

8.1(won by default)

14

Not enough data

Sharing

8.5(won by default)

14

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Software Offering

In-Browser

8.7(won by default)

15

Not enough data

Desktop App

7.9(won by default)

13

Not enough data

Mobile App

8.0(won by default)

10

Not enough data

Agentic AI - Collaborative Whiteboard

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Visual Workflow Management

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Idea Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mind Maps

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Diagramming

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sketching and Annotation Tools

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Screen Recording

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Ideation

Not enough data

Not enough data

Digital Canvas

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

API

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Multi-Department/Project

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Show 6 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Emerging AI Software[Hide 3 FeaturesShow 3 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Specialized or Emerging Capabilities

Not enough data

Not enough data

Distinct AI Functionality

Not enough data

Not enough data

Niche Application

Not enough data

Not enough data

Succession Planning[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

Not enough data

Basics

Reporting

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Performance

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Additional Functionality

Client Portal

Not enough data

Not enough data

Mobility

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Internal Talent Mobility

Not enough data

Not enough data

Employee Portal

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Content

Automation

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Succession Management

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Organizational Charting

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Succession Planning

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Talent Acquisition

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Career Development

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Individual Development Plans

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Employee Engagement

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Communication

Status Updates

Not enough data

Not enough data

Instant Messaging

Not enough data

Not enough data

Activity Feed

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Comments and Voting

Not enough data

Not enough data

Discussions

Not enough data

Not enough data

User Directory

Not enough data

Not enough data

Online Status of Coworkers

Not enough data

Not enough data

Content Management

File Sharing

Not enough data

Not enough data

Document Collaboration

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Knowledge Base

Not enough data

Not enough data

Surveys

Not enough data

Not enough data

Productivity Tools

Task Management

Not enough data

Not enough data

Calendar

Not enough data

Not enough data

Search

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Multi-Language Support

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Administration

Moderation

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Audio Calls

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Talent Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Onboarding

Not enough data

Not enough data

Individual Development Plans

Not enough data

Not enough data

Career Development

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Employee Engagement

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

API

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Creately](https://images.g2crowd.com/uploads/product/hd_favicon/a5cbf0fe4b6a6b5bbd8a2214959c8ba9/creately.svg "Creately")](https://www.g2.com/products/creately/reviews)

Creately

Small-Business(50 or fewer emp.)

78.8%

Mid-Market(51-1000 emp.)

14.0%

Enterprise(\> 1000 emp.)

7.3%

[![SmartDraw](https://images.g2crowd.com/uploads/product/hd_favicon/b7bb1804e825be576952c5a707cc6512/smartdraw.svg "SmartDraw")](https://www.g2.com/products/smartdraw/reviews)

SmartDraw

Small-Business(50 or fewer emp.)

46.5%

Mid-Market(51-1000 emp.)

35.7%

Enterprise(\> 1000 emp.)

17.7%

Small-Business

(50 or fewer emp.)

78.8%

46.5%

Mid-Market

(51-1000 emp.)

14.0%

35.7%

Enterprise

(\> 1000 emp.)

7.3%

17.7%

Reviewers' Industry

[![Creately](https://images.g2crowd.com/uploads/product/hd_favicon/a5cbf0fe4b6a6b5bbd8a2214959c8ba9/creately.svg "Creately")](https://www.g2.com/products/creately/reviews)
Creately

Computer Software

17.1%

Information Technology and Services

8.0%

Higher Education

6.3%

Education Management

5.4%

Accounting

3.5%

Other

59.6%

[![SmartDraw](https://images.g2crowd.com/uploads/product/hd_favicon/b7bb1804e825be576952c5a707cc6512/smartdraw.svg "SmartDraw")](https://www.g2.com/products/smartdraw/reviews)
SmartDraw

Construction

8.1%

Information Technology and Services

6.3%

Non-Profit Organization Management

4.2%

Government Administration

3.4%

Architecture & Planning

3.1%

Other

74.9%

FAQs

## Creately vs SmartDraw FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Creately vs SmartDraw?

SmartDraw stands out for higher reviewer satisfaction on support and setup, while Creately is noted for its extensive template and shape library.

| [Creately](https://www.g2.com/products/creately/reviews) | [SmartDraw](https://www.g2.com/products/smartdraw/reviews) |
| --- | --- |
| 4.4/5 (1,394 reviews) | 4.5/5 (398 reviews) |
| Small-Business | Mid-Market |
| 8.9 | 9.2 |
| 8.5 | 9.1 |
| Extensive template and shape library for fast, professional diagrams | Highly rated support and ease of setup, with a robust template library |

### How do the pricing models of Creately and SmartDraw compare?

SmartDraw is rated higher for value, with reviewers expressing greater satisfaction with its pricing.

- **Creately:** In recent reviews, several users mention the free tier is highly restrictive and export options are limited without upgrading.
- **SmartDraw:** Reviewers highlight satisfaction with the cost relative to features, noting it provides many capabilities at a fraction of the price of larger competitors.

### What are the best alternatives to Creately and SmartDraw?

Lucid Visual Collaboration Suite, Miro, and Visio are the top three alternatives to Creately and SmartDraw.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Creately](https://www.g2.com/products/creately/reviews) | 4.4/5 (1,394) | Small-Business | Reviewers note restrictive free tier | Extensive template and shape library |
| [SmartDraw](https://www.g2.com/products/smartdraw/reviews) | 4.5/5 (398) | Mid-Market | Provides many features at a lower cost | Highly rated support and ease of setup |
| [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) | 4.5/5 (8,825) | Small-Business | — | Powerful visual collaboration capabilities |
| [Miro](https://www.g2.com/products/miro/reviews) | 4.6/5 (13,507) | Small-Business | — | Flexible online whiteboarding and collaboration |
| [Visio](https://www.g2.com/products/visio/reviews) | 4.2/5 (693) | Enterprise | — | Enterprise-grade diagramming and integration |

### Which Diagramming features should I prioritize when comparing Creately and SmartDraw?

Buyers should prioritize Templates, Ease of Setup, Quality of Support, Integrations, and Collaboration features when comparing Creately and SmartDraw.

- **Templates:** Both products are frequently praised for their template libraries, with Creately highlighted for its extensive range and SmartDraw for its robust, specialized templates.
- **Ease of Setup:** SmartDraw scores 9.2, Creately 8.9, indicating a smoother initial experience with SmartDraw.
- **Quality of Support:** SmartDraw scores 9.1, Creately 8.5, showing higher satisfaction with SmartDraw's support.
- **Integrations:** Creately is cited for Jira integration in recent reviews; SmartDraw's integration mentions are not highlighted in recent reviews.
- **Collaboration:** Creately is frequently praised for real-time collaboration features in recent reviews.

### What are the pros and cons of Creately vs SmartDraw?

Creately's headline strength is its extensive template and shape library, while SmartDraw excels in support and ease of setup.

- **Creately strengths:** Extensive template and shape library, praised for fast, professional diagram creation; strong real-time collaboration features; intuitive drag-and-drop interface.
- **Creately trade-offs:** Reviewers note a highly restrictive free tier and limited export options without upgrading; some mention the UI can feel cluttered for beginners.
- **SmartDraw strengths:** Highly rated support and ease of setup; robust template library for specialized diagrams; praised for professional layouts and auto-formatting features.
- **SmartDraw trade-offs:** Some reviewers mention limited customization for connectors and icons, and a desire for more intuitive keyboard shortcuts; a few note challenges with document management and offline access.

### Is Creately or SmartDraw better for small businesses?

Creately is better suited for small businesses, as reflected by its largest reviewer segment and positive small-business sentiment.

- **Creately:** Largest segment is Small-Business, with reviewers highlighting ease of use, fast setup, and strong collaboration features for small teams.
- **SmartDraw:** Largest segment is Mid-Market, with reviewers noting its suitability for more complex or specialized diagramming needs.

### Which Diagramming platform has better integrations?

Creately is favored for integrations, with reviewers specifically citing its Jira integration.

- **Creately:** Jira integration is mentioned in recent reviews, with 8 all-time mentions.
- **SmartDraw:** No specific integrations are highlighted in recent reviews.

### How do Creately and SmartDraw compare on customer support?

SmartDraw and Creately are rated within 0.6 points on Quality of Support, with SmartDraw holding a higher score at 9.1 versus Creately's 8.5.

- **Creately:** Reviewers describe support as solid, with most questions answered through thorough documentation and positive experiences when direct support is needed.
- **SmartDraw:** Reviewers consistently praise the support team for being helpful and responsive, with several noting positive onboarding and troubleshooting experiences.

### Which is easier to implement, Creately or SmartDraw?

SmartDraw holds a slight advantage in Ease of Setup, scoring 9.2 compared to Creately's 8.9, indicating a marginally smoother implementation experience.

- **Creately:** Reviewers describe setup as straightforward and quick, with new users able to get started easily and minimal learning curve for basic diagramming.
- **SmartDraw:** Reviewers highlight very easy onboarding, with several noting setup takes only a few minutes and is efficient even for larger teams.

### Which product has better Templates?

Both Creately and SmartDraw are highly rated for Templates, with reviewers frequently praising their template libraries.

- **Creately:** Reviewers consistently highlight the extensive range of templates and shapes, making it easy to create professional diagrams quickly.
- **SmartDraw:** Reviewers praise the robust and specialized template library, noting it streamlines the creation of complex diagrams and project workflows.

Alternatives

**Creately Alternatives**

 ![Miro](https://images.g2crowd.com/uploads/product/hd_favicon/f43d71a5c7b1abb1b7d3dfc8d3668f9b/miro.svg "Miro")

[
Miro
](/products/miro/reviews)

 ![Lucid Visual Collaboration Suite](https://images.g2crowd.com/uploads/product/hd_favicon/e02e4d0701c1bc00190c146b8d01e31b/lucid-software-inc-lucid-visual-collaboration-suite.svg "Lucid Visual Collaboration Suite")

[
Lucid Visual Collaboration...
](/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)

 ![Visio](https://images.g2crowd.com/uploads/product/hd_favicon/7a8d999cab3a98ccc85f15dc3423d763/visio.svg "Visio")

[
Visio
](/products/visio/reviews)

 ![Mural](https://images.g2crowd.com/uploads/product/hd_favicon/cd5feac1eada8186ed09d1aa7aed7d8e/mural.svg "Mural")

[
Mural
](/products/mural/reviews)

**SmartDraw Alternatives**

 ![Lucid Visual Collaboration Suite](https://images.g2crowd.com/uploads/product/hd_favicon/e02e4d0701c1bc00190c146b8d01e31b/lucid-software-inc-lucid-visual-collaboration-suite.svg "Lucid Visual Collaboration Suite")

[
Lucid Visual Collaboration...
](/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)

 ![Visio](https://images.g2crowd.com/uploads/product/hd_favicon/7a8d999cab3a98ccc85f15dc3423d763/visio.svg "Visio")

[
Visio
](/products/visio/reviews)

 ![Miro](https://images.g2crowd.com/uploads/product/hd_favicon/f43d71a5c7b1abb1b7d3dfc8d3668f9b/miro.svg "Miro")

[
Miro
](/products/miro/reviews)

 ![SketchUp](https://images.g2crowd.com/uploads/product/hd_favicon/fcc93ca191f4edc5826c62935fefbf14/sketchup.svg "SketchUp")

[
SketchUp
](/products/sketchup/reviews)