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At a Glance
Market Segments
Small-Business (79.3% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
Free
$7.95 Per Month
Creately
Star Rating
(1,345)4.4 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Creately's Ease of Setup is rated at 8.8, significantly higher than SmartDraw's 9.4, indicating that SmartDraw may offer a more streamlined initial experience. Reviewers mention that SmartDraw's setup process is straightforward, making it easier for new users to get started quickly.
- Reviewers mention that Creately excels in Integration with a score of 9.1 compared to SmartDraw's 8.1. Users appreciate Creately's ability to seamlessly connect with various tools, enhancing their workflow and productivity.
- Users on G2 highlight that SmartDraw has a slight edge in Quality of Support with a score of 9.1 versus Creately's 8.4. Reviewers say that SmartDraw's customer service is responsive and helpful, which can be crucial for users needing assistance.
- Reviewers mention that Creately shines in Upload capabilities, scoring 9.1 compared to SmartDraw's 8.5. Users appreciate the ease with which they can upload files, making it a more user-friendly option for those who frequently work with various document types.
- Users report that SmartDraw's Details feature is rated at 9.1, outperforming Creately's 8.6. Reviewers say that SmartDraw provides more comprehensive detail options, which can be beneficial for users needing to present intricate information clearly.
- G2 users mention that both products score well in Bring Your Own Device with a perfect score of 9.3, indicating that both Creately and SmartDraw support flexible working environments effectively, allowing users to access the software from their preferred devices.
Pricing
Entry-Level Pricing
Creately
Free
Free
For Everyone, Free-to-use Forever
- Unlimited Canvases (45 items max)
- Unlimited Collaborators
- 1 Folder
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Creately
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.6
209
8.8
254
Ease of Use
8.4
320
8.7
259
Ease of Setup
8.8
163
9.4
129
Ease of Admin
9.1
57
9.4
92
Quality of Support
8.4
141
9.1
216
Has the product been a good partner in doing business?
9.2
46
9.5
87
Product Direction (% positive)
7.8
200
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
9.1
15
8.0
72
9.0
13
Feature Not Available
8.8
19
8.2
85
9.1
16
8.4
80
8.6
14
Feature Not Available
Editing & Design
9.2
23
8.9
86
9.1
22
8.8
77
8.8
24
8.7
81
8.6
24
9.1
85
8.6
22
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Design Tools
8.6
18
Not enough data
8.8
18
Not enough data
8.4
18
Not enough data
8.5
18
Not enough data
8.6
18
Not enough data
Communication Tools
8.2
17
Not enough data
8.6
18
Not enough data
Integrations
8.1
16
Not enough data
8.5
16
Not enough data
Software Offering
8.5
18
Not enough data
8.1
16
Not enough data
7.9
13
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.6
7
Not enough data
8.1
6
Not enough data
8.8
7
Not enough data
Visual Tools
7.9
7
Not enough data
8.1
6
Not enough data
8.3
7
Not enough data
Mind Map Availability
8.1
7
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.2
16
8.5
43
9.2
16
8.4
43
9.1
20
8.6
48
9.4
16
8.3
40
Hardware
9.0
17
8.2
51
9.3
18
9.2
47
Security
9.3
18
8.7
50
9.4
17
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Creately and SmartDraw are categorized as Org Chart, Diagramming, and Visual Collaboration Platforms
Unique Categories
Creately is categorized as Collaborative Whiteboard and Mind Mapping
SmartDraw is categorized as Sketching
Reviews
Reviewers' Company Size
Creately
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.1%
Information Technology and Services
8.0%
Higher Education
6.4%
Education Management
5.5%
Computer & Network Security
3.6%
Other
59.4%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Alternatives
Discussions
What is the best way to indulge in collaborative work?
21 Comments
TT
Nice
https://thetalk-room.com/Read more
Is there a special plan for educational institutes?
1 Comment
Official Response from Creately
Yes. We provide heavily discounted plans for educational institutes. Please email edu@creately.com for further details.Read more
Is there a special plan for nonprofits?
1 Comment
Official Response from Creately
Yes. If you're running a charity or an open source project please contact sales@creately.com for a scholarship plan.Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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