# Creately vs FigJam Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Creately excels in visual collaboration, with users praising its intuitive interface and powerful pre-designed templates for various diagram types, making it easy for teams to create flowcharts and mind maps without prior experience.
- **Users say** FigJam stands out for its seamless collaboration features, particularly in UX research activities. Reviewers highlight its ability to facilitate brainstorming sessions and user journey mapping, which enhances team productivity and creativity.
- **According to verified reviews** , Creately's ease of use is a significant advantage, with many users appreciating its clean layout and organized structure that simplifies the diagram creation process, allowing for effortless collaboration across devices.
- **Reviewers mention** that FigJam's interactive features, such as quick-vote tools and auto-adjusting connectors, make it a dynamic choice for teams looking to visualize and organize ideas efficiently, enhancing the overall brainstorming experience.
- **G2 reviewers highlight** that while Creately has a strong focus on diagramming, it may not fully meet the needs of users looking for advanced collaborative whiteboarding features, which FigJam provides more robustly, especially for design critiques.
- **Users report** that both tools have their strengths, but FigJam's higher overall satisfaction ratings and recent positive feedback suggest it may be the better option for teams prioritizing collaborative whiteboarding and interactive brainstorming capabilities.



| | Creately | FigJam | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,391 | 462 | 
| **Largest Market Segment** | Small-Business (78.8% of reviews) | Small-Business (48.9% of reviews) | 
| **Entry Level Price** | Free | Starting at $0.00 1 Editor | 

---
## Top Pros & Cons

### Creately

Pros:
- Ease of Use (28 reviews)
- Diagramming (17 reviews)

Cons:
- Diagramming Issues (10 reviews)
- Slow Loading (10 reviews)

### FigJam

Pros:
- Ease of Use (10 reviews)
- Features (7 reviews)

Cons:
- Limited Features (5 reviews)
- Missing Features (4 reviews)

---
## Ratings Comparison
| Rating | Creately | FigJam | 
|---|---|---|
  | **Meets Requirements** | 8.7 (218 reviews) | 9.0 (403 reviews) | 
  | **Ease of Use** | 8.5 (367 reviews) | 9.0 (404 reviews) | 
  | **Ease of Setup** | 8.9 (171 reviews) | 9.3 (79 reviews) | 
  | **Ease of Admin** | 9.1 (57 reviews) | 8.8 (58 reviews) | 
  | **Quality of Support** | 8.5 (150 reviews) | 8.7 (261 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (47 reviews) | 8.9 (52 reviews) | 
  | **Product Direction (% positive)** | 7.8 (206 reviews) | 9.6 (401 reviews) | 

---
## Pricing

### Creately

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For Everyone, Free-to-use Forever

Key Features:
- Unlimited Canvases (45 items max)
- Unlimited Collaborators
- 1 Folder

[Browse all 4 editions](https://www.g2.com/products/creately/pricing)

#### Free Trial

Yes

### FigJam

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $0.00 1 Editor

Key Features:
- 3 Figma and 3 FigJam files
- Unlimited personal files
- Unlimited collaborators

[Browse all 3 editions](https://www.g2.com/products/fig-jam/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **FigJam** | N/A | N/A |

#### Communication

| Feature | Creately | FigJam | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Creately | FigJam | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Creately | FigJam | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Creately | FigJam | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 8.9/10 | 28 |
| **FigJam** | N/A | N/A |

#### Logistics

| Feature | Creately | FigJam | 
|---|---|---|
| **Integration** | 9.1 (16 reviews) | Not enough data | 
| **Analytics** | 9.0 (14 reviews) | Not enough data | 
| **Export** | 8.7 (19 reviews) | Not enough data | 
| **Upload** | 9.0 (17 reviews) | Not enough data | 
| **Employee Directory** | 8.6 (15 reviews) | Not enough data | 

#### Editing & Design

| Feature | Creately | FigJam | 
|---|---|---|
| **Drag-and-Drop** | 9.3 (23 reviews) | Not enough data | 
| **Update** | 9.0 (22 reviews) | Not enough data | 
| **Customize** | 8.7 (24 reviews) | Not enough data | 
| **Details** | 8.6 (24 reviews) | Not enough data | 
| **Restructure** | 8.7 (22 reviews) | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Creately | FigJam | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 8.5/10 | 20 |
| **FigJam** | 8.1/10 | 283 |

#### Design Tools

| Feature | Creately | FigJam | 
|---|---|---|
| **Drawing** | 8.6 (15 reviews) | 8.3 (241 reviews) | 
| **Marker Colors** | 9.0 (15 reviews) | 8.6 (255 reviews) | 
| **Mind Mapping** | 8.5 (17 reviews) | 9.0 (245 reviews) | 
| **Templates** | 8.5 (16 reviews) | 8.6 (251 reviews) | 
| **Drag-and-Drop** | 8.5 (16 reviews) | 9.3 (264 reviews) | 

#### Communication Tools

| Feature | Creately | FigJam | 
|---|---|---|
| **Voting** | 8.2 (14 reviews) | 8.8 (219 reviews) | 
| **Commenting** | 8.4 (16 reviews) | 9.1 (262 reviews) | 

#### Integrations

| Feature | Creately | FigJam | 
|---|---|---|
| **CMS Integrations** | 8.1 (14 reviews) | 7.5 (103 reviews) | 
| **Sharing** | 8.5 (14 reviews) | 9.0 (256 reviews) | 

#### Software Offering

| Feature | Creately | FigJam | 
|---|---|---|
| **In-Browser** | 8.7 (15 reviews) | 9.2 (242 reviews) | 
| **Desktop App** | 7.9 (13 reviews) | 9.2 (208 reviews) | 
| **Mobile App** | 8.0 (10 reviews) | 7.0 (134 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Creately | FigJam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 6.1 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 6.1 (6 reviews) | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **FigJam** | N/A | N/A |

#### Basics

| Feature | Creately | FigJam | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Creately | FigJam | 
|---|---|---|
| **Portal** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Content

| Feature | Creately | FigJam | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 8.3/10 | 9 |
| **FigJam** | 8.8/10 | 169 |

#### Collaboration Tools

| Feature | Creately | FigJam | 
|---|---|---|
| **Collaborative Editing** | 8.3 (6 reviews) | 9.5 (160 reviews) | 
| **Task Management** | 8.5 (8 reviews) | 8.7 (104 reviews) | 
| **Notes and Comments** | 8.6 (6 reviews) | 9.2 (160 reviews) | 

#### Visual Tools

| Feature | Creately | FigJam | 
|---|---|---|
| **Styles and Themes** | 7.8 (6 reviews) | 8.9 (149 reviews) | 
| **Image Import** | 8.3 (7 reviews) | 8.9 (152 reviews) | 
| **Custom Icons** | 8.3 (7 reviews) | 8.6 (124 reviews) | 

#### Mind Map Availability 

| Feature | Creately | FigJam | 
|---|---|---|
| **File Formats** | 8.5 (8 reviews) | 8.5 (126 reviews) | 
| **Cloud Storage Integration** | 8.1 (6 reviews) | 8.8 (92 reviews) | 
| **Mobile Application** | 7.8 (6 reviews) | 6.9 (81 reviews) | 
| **Desktop Availability** | 8.3 (7 reviews) | 9.5 (140 reviews) | 

#### Agentic AI - Mind Mapping

| Feature | Creately | FigJam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 9.5/10 | 20 |
| **FigJam** | 8.7/10 | 196 |

#### Collaboration

| Feature | Creately | FigJam | 
|---|---|---|
| **Integrated Communications** | 9.2 (14 reviews) | 8.5 (117 reviews) | 
| **Native Communications** | 9.5 (14 reviews) | 8.4 (118 reviews) | 
| **Board Overview** | 9.2 (18 reviews) | 8.9 (138 reviews) | 
| **Screen Sharing** | 9.4 (14 reviews) | Feature Not Available | 

#### Hardware

| Feature | Creately | FigJam | 
|---|---|---|
| **Required Hardware** | 9.3 (15 reviews) | 8.6 (119 reviews) | 
| **Bring Your Own Device** | 9.6 (16 reviews) | 9.0 (102 reviews) | 

####  Security

| Feature | Creately | FigJam | 
|---|---|---|
| **Permissions** | 9.4 (16 reviews) | 8.5 (144 reviews) | 
| **Single Sign-On (SSO)** | 9.6 (15 reviews) | 9.2 (141 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Creately | FigJam | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **FigJam** | N/A | N/A |

#### Generative AI

| Feature | Creately | FigJam | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Diagramming Software](https://www.g2.com/categories/diagramming)

**Unique to Creately (3):** [Org Chart Software](https://www.g2.com/categories/org-chart), [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Creately | FigJam | 
|---|---|---|
| **Small-Business** | 78.8% | 48.9% | 
| **Mid-Market** | 14.0% | 34.6% | 
| **Enterprise** | 7.3% | 16.4% | 

### By Industry

#### Creately

- **Computer Software:** 17.2%
- **Information Technology and Services:** 7.9%
- **Higher Education:** 6.3%
- **Education Management:** 5.5%
- **Computer & Network Security:** 3.5%
- **Accounting:** 3.5%
- **E-Learning:** 3.0%
- **Design:** 2.2%
- **Marketing and Advertising:** 2.2%
- **Animation:** 2.0%
- **Other:** 46.8%

#### FigJam

- **Computer Software:** 18.8%
- **Information Technology and Services:** 15.5%
- **Design:** 13.0%
- **Marketing and Advertising:** 6.4%
- **Financial Services:** 5.5%
- **Health, Wellness and Fitness:** 2.4%
- **Education Management:** 2.2%
- **Graphic Design:** 2.2%
- **Internet:** 2.0%
- **Computer & Network Security:** 1.5%
- **Other:** 30.5%

---
## Alternatives

### Alternatives to Creately

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13086 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (384 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (690 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [Cacoo](https://www.g2.com/products/cacoo/reviews) — 4.5/5 stars (233 reviews)
- [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (446 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12431 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)

### Alternatives to FigJam

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13086 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (690 reviews)
- [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (446 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12431 reviews)
- [Excalidraw](https://www.g2.com/products/excalidraw/reviews) — 4.5/5 stars (30 reviews)
- [Padlet](https://www.g2.com/products/padlet/reviews) — 4.9/5 stars (338 reviews)
- [SketchWow](https://www.g2.com/products/sketchwow/reviews) — 4.8/5 stars (353 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)

---
## Top Discussions

### Creately

- Title: [What is the best way to indulge in collaborative work?](https://www.g2.com/discussions/33669-what-is-the-best-way-to-indulge-in-collaborative-work) — 21 comments, 2 upvotes
  > **Top comment:** "Hi Rahul, you can invite your team to collaborate on a document or a folder. Please refer to the following methods to share a document or a folder with your..."
- Title: [How do you make a visual diagram?](https://www.g2.com/discussions/how-do-you-make-a-visual-diagram) — 1 comment
  > **Top comment:** "You can make a visual diagram by going to tools and going to shapes then you find circles then you can make a visual diagram."
- Title: [What is creately?](https://www.g2.com/discussions/what-is-creately) — 1 comment, 1 upvote
  > **Top comment:** "it is an app you use for help."
- Title: [What is the perfect font size to create a very large diagram without losing quality?](https://www.g2.com/discussions/51188-what-is-the-perfect-font-size-to-create-a-very-large-diagram-without-losing-quality) — 1 comment, 1 upvote
  > **Top comment:** "10"
- Title: [What are the future plans of Creately ?](https://www.g2.com/discussions/51172-what-are-the-future-plans-of-creately) — 1 comment, 1 upvote
  > **Top comment:** "I don't know, I hope it improves a lot."

### FigJam

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/creately-vs-fig-jam)