# Crazy Egg, SurveyMonkey vs Mouseflow Comparison

| | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 128 | 23,551 | 690 | 
| **Largest Market Segment** | Mid-Market (44.3% of reviews) | Small-Business (36.5% of reviews) | Small-Business (67.9% of reviews) | 
| **Entry Level Price** | $29.00 Per Month | Contact Us | Free 500 Sessions Per Month | 

---
## Top Pros & Cons

### Crazy Egg

Pros:
- Ease of Use (12 reviews)
- Heatmaps (8 reviews)

Cons:
- Limitations (4 reviews)
- Limited Features (4 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

### Mouseflow

Pros:
- Ease of Use (24 reviews)
- Insights (21 reviews)

Cons:
- Missing Features (10 reviews)
- Data Inaccuracy (7 reviews)

---
## Ratings Comparison
| Rating | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (108 reviews) | 9.0 (20678 reviews) | 8.8 (516 reviews) | 
  | **Ease of Use** | 8.7 (113 reviews) | 9.2 (20796 reviews) | 8.8 (525 reviews) | 
  | **Ease of Setup** | 8.6 (64 reviews) | 9.0 (8131 reviews) | 9.0 (341 reviews) | 
  | **Ease of Admin** | 8.6 (53 reviews) | 8.9 (7621 reviews) | 9.0 (282 reviews) | 
  | **Quality of Support** | 7.8 (78 reviews) | 8.6 (14671 reviews) | 9.0 (408 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (46 reviews) | 8.8 (6671 reviews) | 8.9 (253 reviews) | 
  | **Product Direction (% positive)** | 6.9 (109 reviews) | 7.7 (20218 reviews) | 8.6 (468 reviews) | 

---
## Pricing

### Crazy Egg

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 Per Month

Description: 5,000 tracked pageviews per month

Key Features:
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage

[Browse all 4 editions](https://www.g2.com/products/crazy-egg/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Mouseflow

#### Entry-Level Pricing

Plan: Free Forever

Price: Free 500 Sessions Per Month

Description: Start spotting friction and drop-offs on limited traffic.

Key Features:
- 1 website project
- 1 conversion funnel analytics
- 1 month data retention

[Browse all 5 editions](https://www.g2.com/products/mouseflow/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.8/10 | 63 |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 7.9/10 | 215 |

#### Metrics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | Not enough data | 8.5 (169 reviews) | 
| **Engagement** | Not enough data | Not enough data | 8.4 (169 reviews) | 
| **Entry and Exit Pages** | Not enough data | Not enough data | 8.4 (179 reviews) | 
| **Standard Event Tracking** | Not enough data | Not enough data | 8.4 (171 reviews) | 
| **Custom Event Tracking** | Not enough data | Not enough data | 7.9 (157 reviews) | 
| **Retention** | Not enough data | Not enough data | 7.8 (144 reviews) | 
| **Return** | Not enough data | Not enough data | 7.7 (144 reviews) | 
| **Conversions** | Not enough data | Not enough data | 8.2 (159 reviews) | 
| **Funnels** | Not enough data | Not enough data | 7.9 (159 reviews) | 

#### Reporting

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | Feature Not Available | 
| **Trending** | Not enough data | Not enough data | 7.7 (147 reviews) | 
| **Retroactive Reporting** | Not enough data | Not enough data | Feature Not Available | 
| **Segmentation** | Not enough data | Not enough data | 7.5 (146 reviews) | 
| **Mobile Reporting** | Not enough data | Not enough data | 7.7 (154 reviews) | 
| **Unification Across Devices** | Not enough data | Not enough data | 7.7 (141 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.0 (157 reviews) | 

#### Other

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **User Data** | Not enough data | Not enough data | Feature Not Available | 
| **Site Search Reporting** | Not enough data | Not enough data | Feature Not Available | 
| **Load Time Monitoring** | Not enough data | Not enough data | Feature Not Available | 
| **Campaign Tracking** | Not enough data | Not enough data | 7.7 (136 reviews) | 
| **E-Commerce** | Not enough data | Not enough data | Feature Not Available | 
| **Promotional Messages** | Not enough data | Not enough data | 7.0 (123 reviews) | 
| **Administration Alerts** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Digital Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **API / Integrations** | 6.7 (24 reviews) | Not enough data | 7.5 (116 reviews) | 
| **QA Testing** | 7.7 (21 reviews) | Not enough data | 7.6 (118 reviews) | 
| **Performance and Reliability** | 8.6 (44 reviews) | Not enough data | 8.1 (145 reviews) | 
| **User, Role, and Access Management** | 9.0 (42 reviews) | Not enough data | 8.3 (137 reviews) | 

### Content Marketing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | N/A | N/A |

#### Content Creation

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Content Creation Tools** | Not enough data | Not enough data | Not enough data | 
| **Content Curation** | Not enough data | Not enough data | Not enough data | 
| **Buyer Personas** | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 

#### Optimization

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **SEO** | Not enough data | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | Not enough data | 
| **ROI Reporting** | Not enough data | Not enough data | Not enough data | 

#### Logistics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Customizable Templated Workflows** | Not enough data | Not enough data | Not enough data | 
| **Internal Communication** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Editing and Approval Tools** | Not enough data | Not enough data | Not enough data | 
| **Distribution Features** | Not enough data | Not enough data | Not enough data | 
| **Integrations & APIs** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.6/10 | 30 |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 7.9/10 | 259 |

#### User Behavior

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Click Tracking** | 8.6 (27 reviews) ✓ Verified | Not enough data | 8.7 (234 reviews) ✓ Verified | 
| **Mouse Movement ** | 8.3 (22 reviews) ✓ Verified | Not enough data | 8.7 (232 reviews) ✓ Verified | 
| **Frustration Tracking** | 7.8 (19 reviews) ✓ Verified | Not enough data | 8.0 (218 reviews) ✓ Verified | 

#### A/B Testing 

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Error and Bug Tracking** | 7.3 (14 reviews) ✓ Verified | Not enough data | 7.7 (176 reviews) ✓ Verified | 
| **Split URL Testing** | 8.0 (14 reviews) | Not enough data | 6.8 (139 reviews) ✓ Verified | 
| **Data Analysis** | 7.8 (17 reviews) ✓ Verified | Not enough data | 8.0 (184 reviews) ✓ Verified | 
| **Notes** | 7.1 (12 reviews) ✓ Verified | Not enough data | 7.4 (142 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **User Identification** | 7.1 (13 reviews) | Not enough data | 7.9 (193 reviews) ✓ Verified | 
| **Search Box** | 6.8 (17 reviews) | Not enough data | 7.8 (176 reviews) ✓ Verified | 

#### Agentic AI - Session Replay

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 7.8 (6 reviews) | 

### WYSIWYG Editors

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | N/A | N/A |

#### Customizations

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Responsive Design** | Not enough data | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Page Preview** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Plugins and integrations** | Not enough data | Not enough data | Not enough data | 
| **Cross-platform support** | Not enough data | Not enough data | Not enough data | 
| **Cross-Browser Suppoer** | Not enough data | Not enough data | Not enough data | 
| **Collaborative editing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - WYSIWYG Editors

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 7.6/10 | 79 |

#### Product Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 7.3 (60 reviews) | 
| **User-Level Analytics** | Not enough data | Not enough data | 7.9 (65 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 7.4 (64 reviews) | 
| **Funnels** | Not enough data | Not enough data | 8.0 (67 reviews) | 
| **Alerts** | Not enough data | Not enough data | 7.9 (53 reviews) | 
| **Multi-Product Analytics** | Not enough data | Not enough data | 7.3 (54 reviews) | 
| **User Scoring** | Not enough data | Not enough data | 7.7 (52 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.3 (55 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 7.7/10 | 105 |

#### Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Reports** | Not enough data | Not enough data | 8.3 (87 reviews) | 
| **Dashboard** | Not enough data | Not enough data | 8.4 (99 reviews) | 
| **Web Analytics** | Not enough data | Not enough data | 8.3 (88 reviews) | 
| **Campaign Tracking** | Not enough data | Not enough data | 7.8 (80 reviews) | 
| **Customer Demographics** | Not enough data | Not enough data | 7.8 (80 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | Feature Not Available | 

#### Administration

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Data Storage** | Not enough data | Not enough data | 7.8 (74 reviews) | 
| **A/B Testing** | Not enough data | Not enough data | 7.2 (75 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.6 (78 reviews) | 

#### Generative AI

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 6.5 (43 reviews) | 

#### Agentic AI - E-Commerce Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 7.8/10 | 12 |

#### Platform Basics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | 7.6 (12 reviews) | 
| **Exporting** | Not enough data | Not enough data | 7.5 (12 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Multiple Personas** | Not enough data | Not enough data | 7.7 (10 reviews) | 
| **Data Analytics ** | Not enough data | Not enough data | 7.8 (10 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.7 (5 reviews) | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | N/A | N/A |

#### Design and Customization

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Pre-Designed Templates** | Not enough data | Not enough data | Not enough data | 
| **Pop-Up Types** | Not enough data | Not enough data | Not enough data | 
| **No-Code Customization** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | Not enough data | 

#### Campaigns

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Targeting** | Not enough data | Not enough data | Not enough data | 
| **Triggered Campaigns** | Not enough data | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **CRM/Email Integrations** | Not enough data | Not enough data | Not enough data | 
| **WCM Integrations** | Not enough data | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integrations** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |
| **Mouseflow** | N/A | N/A |

#### Feedback Management

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | Not enough data | 9.1 (170 reviews) | Not enough data | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 1710 |
| **Mouseflow** | N/A | N/A |

#### Survey Management

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Survey Builder** | Not enough data | 9.0 (1506 reviews) | Not enough data | 
| **Question Types** | Not enough data | 8.9 (1445 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.6 (1360 reviews) | Not enough data | 
| **Survey Distribution** | Not enough data | 8.9 (1423 reviews) | Not enough data | 

#### Survey Customization

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.4 (1173 reviews) | Not enough data | 
| **Branding** | Not enough data | 8.2 (1208 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | 8.1 (1073 reviews) | Not enough data | 
| **Multilingual Surveys** | Not enough data | 8.1 (906 reviews) | Not enough data | 

#### Survey Insights

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (1417 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | 8.0 (946 reviews) | Not enough data | 
| **Data Exporting** | Not enough data | 8.5 (1267 reviews) | Not enough data | 
| **Permissions** | Not enough data | 8.4 (1138 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.7 (152 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.0 (153 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 246 |
| **Mouseflow** | N/A | N/A |

#### Customization

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | Not enough data | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | Not enough data | 
| **Design** | Not enough data | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.3 (197 reviews) | Not enough data | 
| **Payments** | Not enough data | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | Not enough data | 8.5 (205 reviews) | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.7/10 | 5 |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | N/A | N/A |

#### Computing

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **WYSIWYG** | Not enough data | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Little to No Coding** | Not enough data | Not enough data | Not enough data | 

#### Experimental Design

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Multivariate testing capacities** | Not enough data | Not enough data | Not enough data | 
| **Concurrent Testing** | 7.7 (5 reviews) | Not enough data | Not enough data | 
| **Mobile Testing** | Not enough data | Not enough data | Not enough data | 
| **AI Assisted Testing** | Not enough data | Not enough data | Not enough data | 
| **AI Generated Variations** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 7.7/10 | 25 |

#### Generative AI

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 6.3 (10 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 6.7 (10 reviews) | 

#### Survey Management

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 7.6 (21 reviews) | 
| **Survey Deployment** | Not enough data | Not enough data | 7.6 (22 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 8.0 (23 reviews) | 
| **Device Responsiveness** | Not enough data | Not enough data | 8.1 (23 reviews) | 

#### Process Management

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 7.9 (22 reviews) | 
| **Trigger Alerts** | Not enough data | Not enough data | 7.9 (21 reviews) | 
| **Real-Time Analysis** | Not enough data | Not enough data | 8.7 (22 reviews) | 
| **Real-Time Action** | Not enough data | Not enough data | Feature Not Available | 

#### System Management

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Security** | Not enough data | Not enough data | 8.7 (20 reviews) | 
| **System Monitoring** | Not enough data | Not enough data | Feature Not Available | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 8.6/10 | 58 |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 8.2/10 | 278 |

#### Agentic AI - Heatmap Tools

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.6 (6 reviews) | 

#### Analysis

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Conversion Opportunities** | 8.3 (39 reviews) | Not enough data | 8.2 (226 reviews) | 
| **Side-By-Side Analysis** | 8.6 (41 reviews) | Not enough data | 8.0 (201 reviews) | 
| **Mobile Device Analysis** | 8.4 (39 reviews) | Not enough data | 8.3 (221 reviews) | 
| **Data Quantification** | 8.1 (39 reviews) | Not enough data | 8.2 (210 reviews) | 
| **Webpage Element Analysis** | 8.5 (41 reviews) | Not enough data | 8.4 (231 reviews) | 

#### Reporting

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Heat Maps** | 9.6 (51 reviews) | Not enough data | 9.1 (261 reviews) | 
| **Session Replays** | 8.8 (43 reviews) | Not enough data | 8.9 (261 reviews) | 
| **Monitoring** | 8.8 (39 reviews) | Not enough data | 8.7 (240 reviews) | 
| **Data Segmentation** | 8.5 (34 reviews) | Not enough data | 8.1 (208 reviews) | 

### Content Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | N/A | N/A |

#### Tools

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Contact Collection** | Not enough data | Not enough data | Not enough data | 
| **Audience Insights** | Not enough data | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | Not enough data | 

#### Metrics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Entry and Exit Pages** | Not enough data | Not enough data | Not enough data | 
| **Sessions** | Not enough data | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | Not enough data | 
| **Return** | Not enough data | Not enough data | Not enough data | 
| **Conversions** | Not enough data | Not enough data | Not enough data | 
| **Search Rank** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Content Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |
| **Mouseflow** | 7.8/10 | 100 |

#### Marketing Operations

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **ROI Tracking** | Not enough data | Not enough data | 6.9 (73 reviews) | 
| **Data Collection** | Not enough data | Not enough data | 8.0 (81 reviews) | 
| **Customer Insights** | Not enough data | Not enough data | 7.9 (82 reviews) | 
| **Multi-User Access** | Not enough data | Not enough data | 8.1 (77 reviews) | 
| **Spend Management** | Not enough data | Not enough data | 7.0 (69 reviews) | 
| **White Label** | Not enough data | Not enough data | Feature Not Available | 

#### Campaign Activity

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Campaign Insights** | Not enough data | Not enough data | 7.8 (83 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 8.2 (93 reviews) | 
| **Campaign Stickiness** | Not enough data | Not enough data | 7.4 (76 reviews) | 
| **Multichannel Tracking** | Not enough data | Not enough data | 7.5 (76 reviews) | 
| **Brand Optimization** | Not enough data | Not enough data | 7.5 (74 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Marketing Analytics

| Feature | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (5 reviews) | 

---
## Categories

**Unique to Crazy Egg (8):** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Session Replay Software](https://www.g2.com/categories/session-replay), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Content Analytics Software](https://www.g2.com/categories/content-analytics), [Survey Software](https://www.g2.com/categories/survey), [WYSIWYG Editors](https://www.g2.com/categories/wysiwyg-editors), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to SurveyMonkey (3):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to Mouseflow (8):** [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)


---
## Reviewer Demographics

### By Company Size

| Segment | Crazy Egg | SurveyMonkey | Mouseflow | 
|---|---|---|---|
| **Small-Business** | 42.6% | 36.5% | 67.9% | 
| **Mid-Market** | 44.3% | 34.1% | 22.8% | 
| **Enterprise** | 13.1% | 29.4% | 9.3% | 

### By Industry

#### Crazy Egg

- **Marketing and Advertising:** 23.4%
- **Computer Software:** 8.9%
- **Information Technology and Services:** 8.1%
- **Internet:** 8.1%
- **Higher Education:** 4.8%
- **Health, Wellness and Fitness:** 4.0%
- **Retail:** 3.2%
- **Automotive:** 3.2%
- **Online Media:** 2.4%
- **Consumer Goods:** 2.4%
- **Other:** 31.5%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### Mouseflow

- **Marketing and Advertising:** 10.3%
- **Computer Software:** 7.4%
- **Retail:** 5.1%
- **Information Technology and Services:** 5.0%
- **Health, Wellness and Fitness:** 3.9%
- **Financial Services:** 3.5%
- **Apparel & Fashion:** 3.4%
- **Automotive:** 3.2%
- **Leisure, Travel & Tourism:** 2.9%
- **Entertainment:** 2.6%
- **Other:** 52.6%

---
## Alternatives

### Alternatives to Crazy Egg

- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1050 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (367 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6846 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (634 reviews)
- [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) — 4.4/5 stars (929 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) — 4.3/5 stars (386 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to Mouseflow

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1050 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (634 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (367 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2372 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Plerdy](https://www.g2.com/products/plerdy/reviews) — 4.7/5 stars (317 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1369 reviews)

---
## Top Discussions

### Crazy Egg

- Title: [Will Crazy Egg slow down my website?](https://www.g2.com/discussions/will-crazy-egg-slow-down-my-website) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Nope! The Crazy Egg Javascript is asynchronous, so it won’t slow down site speed or performance for your visitors or customers."
- Title: [How hard is it to get started using Crazy Egg Software?](https://www.g2.com/discussions/how-hard-is-it-to-get-started-using-crazy-egg-software) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "All you have to do is add the Crazy Egg snippet to your site, and then you can start running reports and watching visitor recordings/session replays. We've..."
- Title: [What are the future plans of Egghead?](https://www.g2.com/discussions/what-are-the-future-plans-of-egghead) — 1 comment, 1 upvote
  > **Top comment:** "Hi Chris,

Thanks for the question.  Currently, on the road map, we are adding additional features and improvements to our Recordings (session playbacks)..."
- Title: [How can we resolve the persistent implementation issues that arose suddenly three months ago?](https://www.g2.com/discussions/how-can-we-resolve-the-persistent-implementation-issues-that-arose-suddenly-three-months-ago) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lydia, 

A member of our success team will reach out to you shortly to help you resolve any issues that you're experiencing. Thank you for letting us know!"
- Title: [I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?](https://www.g2.com/discussions/i-want-to-skip-the-free-trial-or-upgrade-from-the-free-trial-to-a-paid-plan-how-can-i-do-that) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Simple: Just upgrade your plan in your account profile (https://app.crazyegg.com/account/profile) OR shoot us an email (https://help.crazyegg.com/contact)"

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Mouseflow

- Title: [What is Mouseflow used for?](https://www.g2.com/discussions/what-is-mouseflow-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. "
- Title: [What is Mouseflow used for?](https://www.g2.com/discussions/mouseflow-what-is-mouseflow-used-for) — 1 comment
  > **Top comment:** "Mouseflow is a web analytics tool that is used for tracking and analyzing user behavior on the websites. It also provides insights into how visitors interact..."
- Title: [Refund Policy](https://www.g2.com/discussions/mouseflow-refund-policy) — 1 comment, 1 upvote
  > **Top comment:** "Hi George, 

Eddie here from Mouseflow.

Let me start off by saying that we appreciate having you around, and while you didn't choose to stay with us..."
- Title: [Do you have special plans or programs for agencies?](https://www.g2.com/discussions/do-you-have-special-plans-or-programs-for-agencies) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miguel,

We absolutely do! We have  3 types of partnership programs available: Certified partner, Agency partner and Affiliate partner.

You can..."
- Title: [When will I be able to expert heatmap data as an excel file?](https://www.g2.com/discussions/when-will-i-be-able-to-expert-heatmap-data-as-an-excel-file) — 1 comment, 1 upvote
  > **Top comment:** "Hi Donald,

Thanks so much for the great question. Our product team is always looking for the next big thing for us to work on and it just so happens we..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crazy-egg-vs-surveymonkey-vs-mouseflow)