Introducing G2.ai, the future of software buying.Try now
Compare Crazy Egg and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Mid-Market (44.6% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
$29.00 Per Month
Contact Us
Crazy Egg
Star Rating
(127)4.2 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,326)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher overall score compared to Crazy Egg. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to follow scientifically sound research methods. In contrast, while Crazy Egg is praised for its intuitive setup for heatmaps and split tests, it lacks the same depth in survey creation.
- Users say that SurveyMonkey's implementation process is notably smooth, with many highlighting the ease of use and quick onboarding. This is a stark contrast to Crazy Egg, where some users feel that while it covers essential analytics, it may not be as comprehensive for more complex needs.
- Reviewers mention that SurveyMonkey's support quality is generally higher, with users reporting positive experiences and effective assistance. Crazy Egg, while still providing decent support, has received lower ratings in this area, indicating room for improvement.
- According to recent user feedback, Crazy Egg shines in its ability to provide clear insights into user behavior through features like session recordings and click tracking. However, it may not cater to users looking for a full-fledged survey tool, which is where SurveyMonkey clearly leads.
- G2 reviewers highlight that SurveyMonkey's strong market presence and extensive user base contribute to its reliability and trustworthiness. In contrast, Crazy Egg, while effective for specific analytics tasks, has a smaller user community, which may affect the breadth of shared experiences and support.
Pricing
Entry-Level Pricing
Crazy Egg
Starter
$29.00
Per Month
5,000 tracked pageviews per month
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Crazy Egg
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
107
9.0
20,508
Ease of Use
8.7
112
9.2
20,620
Ease of Setup
8.6
63
9.0
7,957
Ease of Admin
8.6
53
8.9
7,601
Quality of Support
7.7
77
8.6
14,545
Has the product been a good partner in doing business?
8.6
46
8.8
6,650
Product Direction (% positive)
6.9
108
7.7
20,070
Features by Category
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
6.7
24
Not enough data
7.8
20
Not enough data
8.6
44
Not enough data
9.0
42
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
8.6
27
|
Verified
Not enough data
8.3
22
|
Verified
Not enough data
7.8
19
|
Verified
Not enough data
A/B Testing
7.3
14
|
Verified
Not enough data
8.0
14
Not enough data
7.8
17
|
Verified
Not enough data
7.1
12
|
Verified
Not enough data
Visitor Information
7.1
13
Not enough data
6.8
17
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - WYSIWYG Editors
Not enough data
Not enough data
Not enough data
Not enough data
Design and Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
146
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
143
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
150
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.4
132
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1408
Not enough data
8.9
1407
Not enough data
8.6
1333
Not enough data
8.8
1374
Survey Customization
Not enough data
8.5
1152
Not enough data
8.2
1186
Not enough data
8.1
1074
Not enough data
8.1
902
Survey Insights
Not enough data
8.6
1337
Not enough data
8.0
931
Not enough data
8.5
1246
Not enough data
8.4
1133
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
146
Not enough data
8.0
150
Customization
Not enough data
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
225
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
39
Not enough data
8.6
41
Not enough data
8.4
39
Not enough data
8.1
39
Not enough data
8.5
41
Not enough data
Reporting
9.6
51
Not enough data
8.8
43
Not enough data
8.8
39
Not enough data
8.5
34
Not enough data
Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Crazy Egg and SurveyMonkey are categorized as Survey
Unique Categories
Crazy Egg is categorized as Pop-Up Builder, Session Replay, A/B Testing, Digital Analytics, Content Analytics, WYSIWYG Editors, and Heatmap Tools
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Crazy Egg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.6%
Computer Software
8.9%
Internet
8.1%
Information Technology and Services
8.1%
Higher Education
4.9%
Other
46.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Will Crazy Egg slow down my website?
3 Comments
IJ
Not at all, it works super smoothly and without any delay on your sitesRead more
How hard is it to get started using Crazy Egg Software?
2 Comments
IJ
The initial set up could be a little bit complicated but the assistance of the support team is super useful and the obtained result worths the effort by farRead more
What is Crazy Egg?
1 Comment
Official Response from Crazy Egg
Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so you can improve the user experience, increase your conversion rates,...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
