# Crazy Egg vs Pendo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Crazy Egg excels in **ease of use** , with many users highlighting its intuitive interface for setting up heatmaps and split tests. One user mentioned, "Crazy Egg is so intuitive. It's quick and easy to set up heatmaps and split tests," making it a great choice for those who prioritize simplicity in their analytics tools.
- **Users say** that Pendo shines in providing **deep analytics** and insights into user behavior across the entire product. Reviewers appreciate its ability to deliver retroactive analytics, with one stating, "With Pendo, I learn so much about our product and its users," which can be invaluable for teams looking to understand user engagement comprehensively.
- **According to verified reviews** , Crazy Egg offers a strong value proposition with its **affordable pricing** starting at $29, which users find reasonable given the features available. One user noted, "Crazy Egg offers a tonne of features for its price point," making it an attractive option for budget-conscious teams.
- **Reviewers mention** that Pendo's **dashboard creation** is particularly user-friendly, allowing teams to easily compile the data they need. A user remarked, "Dashboards are very easy to put together," which can significantly enhance productivity for teams that rely on data visualization.
- **G2 reviewers highlight** that Crazy Egg has a faster **setup process** , with users appreciating how quickly they can get started. One user shared, "I'm using the free version of Crazy Egg as a replacement for GA4," indicating that its straightforward setup is a key advantage for those who want to avoid complexity.
- **Users report** that while Crazy Egg has a solid feature set, Pendo's **quality of support** is notably higher, with many users praising its responsiveness and helpfulness. One reviewer stated, "People, vision, functionality/UX," emphasizing the overall positive experience with Pendo's customer service.



| | Crazy Egg | Pendo | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 128 | 1,798 | 
| **Largest Market Segment** | Mid-Market (44.3% of reviews) | Mid-Market (61.3% of reviews) | 
| **Entry Level Price** | $29.00 Per Month | Free | 

---
## Top Pros & Cons

### Crazy Egg

Pros:
- Ease of Use (12 reviews)
- Heatmaps (8 reviews)

Cons:
- Limitations (4 reviews)
- Limited Features (4 reviews)

### Pendo

Pros:
- Ease of Use (202 reviews)
- Insights (165 reviews)

Cons:
- Missing Features (67 reviews)
- Limitations (63 reviews)

---
## Ratings Comparison
| Rating | Crazy Egg | Pendo | 
|---|---|---|
  | **Meets Requirements** | 8.3 (108 reviews) | 8.5 (1209 reviews) | 
  | **Ease of Use** | 8.7 (113 reviews) | 8.2 (1300 reviews) | 
  | **Ease of Setup** | 8.6 (64 reviews) | 7.9 (609 reviews) | 
  | **Ease of Admin** | 8.6 (53 reviews) | 8.5 (561 reviews) | 
  | **Quality of Support** | 7.8 (78 reviews) | 8.5 (1052 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (46 reviews) | 8.9 (536 reviews) | 
  | **Product Direction (% positive)** | 6.9 (109 reviews) | 8.5 (1122 reviews) | 

---
## Pricing

### Crazy Egg

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 Per Month

Description: 5,000 tracked pageviews per month

Key Features:
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage

[Browse all 4 editions](https://www.g2.com/products/crazy-egg/pricing)

#### Free Trial

Yes

### Pendo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.

Key Features:
- Product analytics
- In-app guides
- Net Promoter Score (NPS)  

[Browse all 5 editions](https://www.g2.com/products/pendo-io-pendo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.8/10 | 63 |
| **Pendo** | 8.0/10 | 604 |

#### Metrics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | 8.7 (456 reviews) | 
| **Engagement** | Not enough data | 8.7 (473 reviews) | 
| **Entry and Exit Pages** | Not enough data | 8.4 (420 reviews) | 
| **Standard Event Tracking** | Not enough data | 8.8 (466 reviews) | 
| **Custom Event Tracking** | Not enough data | 8.5 (423 reviews) | 
| **Retention** | Not enough data | 8.2 (395 reviews) | 
| **Return** | Not enough data | 8.2 (357 reviews) | 
| **Conversions** | Not enough data | 8.2 (334 reviews) | 
| **Funnels** | Not enough data | 8.3 (396 reviews) | 

#### Reporting

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | 8.4 (462 reviews) | 
| **Trending** | Not enough data | 8.5 (427 reviews) | 
| **Retroactive Reporting** | Not enough data | 8.7 (436 reviews) | 
| **Segmentation** | Not enough data | 8.7 (469 reviews) | 
| **Mobile Reporting** | Not enough data | 7.8 (262 reviews) | 
| **Unification Across Devices** | Not enough data | 8.1 (284 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.2 (449 reviews) | 

#### Other

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **User Data** | Not enough data | 8.7 (439 reviews) | 
| **Site Search Reporting** | Not enough data | 8.0 (305 reviews) | 
| **Load Time Monitoring** | Not enough data | 7.5 (262 reviews) | 
| **Campaign Tracking** | Not enough data | 7.9 (271 reviews) | 
| **E-Commerce** | Not enough data | 7.2 (195 reviews) | 
| **Promotional Messages** | Not enough data | 8.5 (343 reviews) | 
| **Administration Alerts** | Not enough data | 8.2 (297 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 5.8 (11 reviews) | 
| **Decision Making** | Not enough data | 5.8 (11 reviews) | 

#### Administration

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **API / Integrations** | 6.7 (24 reviews) | 8.1 (379 reviews) | 
| **QA Testing** | 7.7 (21 reviews) | 7.9 (295 reviews) | 
| **Performance and Reliability** | 8.6 (44 reviews) | 8.7 (421 reviews) | 
| **User, Role, and Access Management** | 9.0 (42 reviews) | 8.5 (453 reviews) | 

### Content Marketing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Content Creation

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Content Creation Tools** | Not enough data | Not enough data | 
| **Content Curation** | Not enough data | Not enough data | 
| **Buyer Personas** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 

#### Optimization

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **ROI Reporting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Customizable Templated Workflows** | Not enough data | Not enough data | 
| **Internal Communication** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Editing and Approval Tools** | Not enough data | Not enough data | 
| **Distribution Features** | Not enough data | Not enough data | 
| **Integrations & APIs** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | 8.4/10 | 156 |

#### User Identification

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Demographics** | Not enough data | 7.9 (109 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (136 reviews) | 
| **Geolocation** | Not enough data | 8.0 (103 reviews) | 

#### Tracking & Reporting

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.5 (125 reviews) | 
| **Real-Time Insights** | Not enough data | 8.5 (131 reviews) | 
| **Attribution** | Not enough data | 8.3 (108 reviews) | 
| **Dashboard** | Not enough data | 8.5 (142 reviews) | 
| **User Path Tracking** | Not enough data | 8.5 (133 reviews) | 
| **User Activity History** | Not enough data | 8.7 (137 reviews) | 

#### Metrics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.6/10 | 30 |
| **Pendo** | 8.0/10 | 26 |

#### User Behavior

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Click Tracking** | 8.6 (27 reviews) ✓ Verified | 9.1 (23 reviews) | 
| **Mouse Movement ** | 8.3 (22 reviews) ✓ Verified | 8.0 (22 reviews) | 
| **Frustration Tracking** | 7.8 (19 reviews) ✓ Verified | 8.6 (23 reviews) | 

#### A/B Testing 

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Error and Bug Tracking** | 7.3 (14 reviews) ✓ Verified | 7.4 (19 reviews) | 
| **Split URL Testing** | 8.0 (14 reviews) | 7.0 (19 reviews) | 
| **Data Analysis** | 7.8 (17 reviews) ✓ Verified | 8.8 (21 reviews) | 
| **Notes** | 7.1 (12 reviews) ✓ Verified | 6.8 (19 reviews) | 

#### Visitor Information

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **User Identification** | 7.1 (13 reviews) | 7.9 (21 reviews) | 
| **Search Box** | 6.8 (17 reviews) | 8.0 (19 reviews) | 

#### Agentic AI - Session Replay

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### WYSIWYG Editors

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Customizations

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Responsive Design** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 

#### Content

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Page Preview** | Not enough data | Not enough data | 

#### Functionality

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Plugins and integrations** | Not enough data | Not enough data | 
| **Cross-platform support** | Not enough data | Not enough data | 
| **Cross-Browser Suppoer** | Not enough data | Not enough data | 
| **Collaborative editing** | Not enough data | Not enough data | 

#### Agentic AI - WYSIWYG Editors

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | 8.3/10 | 433 |

#### User Analysis

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Survey Implementation** | Not enough data | 8.6 (345 reviews) | 
| **Data Analysis** | Not enough data | 8.5 (392 reviews) | 

#### User Support

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **User Segmentation** | Not enough data | 8.5 (391 reviews) | 
| **Multi-Language Support** | Not enough data | 7.6 (206 reviews) | 
| **Behavior-responsive Messaging** | Not enough data | 8.0 (294 reviews) | 

#### Walkthrough Type

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Audio-visual Walkthroughs** | Not enough data | 8.1 (296 reviews) | 
| **Text Bubble Walkthroughs** | Not enough data | 8.7 (364 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Integration** | Not enough data | 8.2 (20 reviews) | 
| **Communications** | Not enough data | 9.2 (24 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Analytics** | Not enough data | 9.0 (24 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Customer self-service** | Not enough data | 8.6 (18 reviews) | 
| **In-app guidance** | Not enough data | 9.3 (27 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 6.2 (10 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | 8.1/10 | 710 |

#### Product Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 8.7 (585 reviews) | 
| **User-Level Analytics** | Not enough data | 8.7 (633 reviews) | 
| **Segmentation** | Not enough data | 8.6 (593 reviews) | 
| **Funnels** | Not enough data | 8.2 (504 reviews) | 
| **Alerts** | Not enough data | 7.9 (408 reviews) | 
| **Multi-Product Analytics** | Not enough data | 8.2 (441 reviews) | 
| **User Scoring** | Not enough data | 8.0 (400 reviews) | 
| **Integrations** | Not enough data | 7.9 (451 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (27 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (25 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (21 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | 10.0 (21 reviews) | 
| **Account level Analytics** | Not enough data | 10.0 (5 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 7.9 (8 reviews) | 

#### AI driven optimization - Product Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Design and Customization

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Pre-Designed Templates** | Not enough data | Not enough data | 
| **Pop-Up Types** | Not enough data | Not enough data | 
| **No-Code Customization** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 

#### Campaigns

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Triggered Campaigns** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Integrations

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **CRM/Email Integrations** | Not enough data | Not enough data | 
| **WCM Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 
| **Social Media Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Survey Management

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 
| **Question Types** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.7/10 | 5 |
| **Pendo** | N/A | N/A |

#### Computing

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **WYSIWYG** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Little to No Coding** | Not enough data | Not enough data | 

#### Experimental Design

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Multivariate testing capacities** | Not enough data | Not enough data | 
| **Concurrent Testing** | 7.7 (5 reviews) | Not enough data | 
| **Mobile Testing** | Not enough data | Not enough data | 
| **AI Assisted Testing** | Not enough data | Not enough data | 
| **AI Generated Variations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 8.6/10 | 58 |
| **Pendo** | N/A | N/A |

#### Agentic AI - Heatmap Tools

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analysis

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Conversion Opportunities** | 8.3 (39 reviews) | Not enough data | 
| **Side-By-Side Analysis** | 8.6 (41 reviews) | Not enough data | 
| **Mobile Device Analysis** | 8.4 (39 reviews) | Not enough data | 
| **Data Quantification** | 8.1 (39 reviews) | Not enough data | 
| **Webpage Element Analysis** | 8.5 (41 reviews) | Not enough data | 

#### Reporting

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Heat Maps** | 9.6 (51 reviews) | Not enough data | 
| **Session Replays** | 8.8 (43 reviews) | Not enough data | 
| **Monitoring** | 8.8 (39 reviews) | Not enough data | 
| **Data Segmentation** | 8.5 (34 reviews) | Not enough data | 

### Content Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Tools

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Contact Collection** | Not enough data | Not enough data | 
| **Audience Insights** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 

#### Metrics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Entry and Exit Pages** | Not enough data | Not enough data | 
| **Sessions** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 
| **Return** | Not enough data | Not enough data | 
| **Conversions** | Not enough data | Not enough data | 
| **Search Rank** | Not enough data | Not enough data | 

#### Agentic AI - Content Analytics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Pendo** | 8.4/10 | 92 |

#### Metrics

| Feature | Crazy Egg | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

---
## Categories
**Shared Categories (2):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)

**Unique to Crazy Egg (6):** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools), [Content Analytics Software](https://www.g2.com/categories/content-analytics), [Survey Software](https://www.g2.com/categories/survey), [WYSIWYG Editors](https://www.g2.com/categories/wysiwyg-editors), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to Pendo (3):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Crazy Egg | Pendo | 
|---|---|---|
| **Small-Business** | 42.6% | 17.5% | 
| **Mid-Market** | 44.3% | 61.3% | 
| **Enterprise** | 13.1% | 21.2% | 

### By Industry

#### Crazy Egg

- **Marketing and Advertising:** 23.4%
- **Computer Software:** 8.9%
- **Information Technology and Services:** 8.1%
- **Internet:** 8.1%
- **Higher Education:** 4.8%
- **Health, Wellness and Fitness:** 4.0%
- **Retail:** 3.2%
- **Automotive:** 3.2%
- **Online Media:** 2.4%
- **Consumer Goods:** 2.4%
- **Other:** 31.5%

#### Pendo

- **Computer Software:** 32.5%
- **Information Technology and Services:** 15.0%
- **Marketing and Advertising:** 6.9%
- **Financial Services:** 4.5%
- **Hospital & Health Care:** 3.3%
- **Education Management:** 2.5%
- **Human Resources:** 1.9%
- **Computer & Network Security:** 1.9%
- **E-Learning:** 1.6%
- **Logistics and Supply Chain:** 1.5%
- **Other:** 28.5%

---
## Alternatives

### Alternatives to Crazy Egg

- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (367 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6853 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (638 reviews)
- [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) — 4.4/5 stars (929 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)

### Alternatives to Pendo

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2940 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2383 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1369 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (997 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (638 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

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## Top Discussions

### Crazy Egg

- Title: [Will Crazy Egg slow down my website?](https://www.g2.com/discussions/will-crazy-egg-slow-down-my-website) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Nope! The Crazy Egg Javascript is asynchronous, so it won’t slow down site speed or performance for your visitors or customers."
- Title: [How hard is it to get started using Crazy Egg Software?](https://www.g2.com/discussions/how-hard-is-it-to-get-started-using-crazy-egg-software) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "All you have to do is add the Crazy Egg snippet to your site, and then you can start running reports and watching visitor recordings/session replays. We've..."
- Title: [What are the future plans of Egghead?](https://www.g2.com/discussions/what-are-the-future-plans-of-egghead) — 1 comment, 1 upvote
  > **Top comment:** "Hi Chris,

Thanks for the question.  Currently, on the road map, we are adding additional features and improvements to our Recordings (session playbacks)..."
- Title: [How can we resolve the persistent implementation issues that arose suddenly three months ago?](https://www.g2.com/discussions/how-can-we-resolve-the-persistent-implementation-issues-that-arose-suddenly-three-months-ago) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lydia, 

A member of our success team will reach out to you shortly to help you resolve any issues that you're experiencing. Thank you for letting us know!"
- Title: [I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?](https://www.g2.com/discussions/i-want-to-skip-the-free-trial-or-upgrade-from-the-free-trial-to-a-paid-plan-how-can-i-do-that) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Simple: Just upgrade your plan in your account profile (https://app.crazyegg.com/account/profile) OR shoot us an email (https://help.crazyegg.com/contact)"

### Pendo

- Title: [Which integrations does Pendo support?](https://www.g2.com/discussions/integrations-0d945a1b-6d44-4202-97e3-b771b8c3f56b) — 2 comments, 2 upvotes
  > **Top comment:** "Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is..."
- Title: [How is feature adoption measured?](https://www.g2.com/discussions/how-is-feature-adoption-measured) — 1 comment
  > **Top comment:** "With a Digital Adoption Platform such as Whatfix, you can place a widget called a User Action on the feature. Then every time a user clicks on the feature it..."
- Title: [What is feature adoption?](https://www.g2.com/discussions/what-is-feature-adoption) — 1 comment
  > **Top comment:** "In software terms, a feature refers to a specific functionality or capability that is designed and implemented within a software application. Features are..."
- Title: [What is pendo used for?](https://www.g2.com/discussions/what-is-pendo-used-for) — 1 comment
  > **Top comment:** "User analytics and on-screen messages / guides."
- Title: [How can I participate remotely in a PUG?](https://www.g2.com/discussions/how-can-i-participate-remotely-in-a-pug) — 1 comment, 1 upvote
  > **Top comment:** "Right now all of our local user groups are in person and do not have a virtual element as it will not be a great experience for those attending..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crazy-egg-vs-pendo-io-pendo)