Introducing G2.ai, the future of software buying.Try now
Compare Crazy Egg and Mouseflow 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Omniconvert
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FullSession
Visit Website
At a Glance
Market Segments
Mid-Market (44.6% of reviews)
Small-Business (68.0% of reviews)
Entry-Level Pricing
$29.00 Per Month
Free 500 Sessions Per Month
Crazy Egg
Star Rating
(127)4.2 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansMouseflow
Star Rating
(689)4.6 out of 5
Market Segments
Small-Business (68.0% of reviews)
Entry-Level Pricing
Free 500 Sessions Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Crazy Egg excels in its Heat Maps feature, with a rating of 9.6, which allows for detailed visual insights into user interactions on webpages. In contrast, Mouseflow's Heat Maps, while still strong at 9.0, do not provide the same level of granularity that Crazy Egg offers.
- Reviewers mention that Crazy Egg's Click Tracking is rated at 9.0, making it a standout for understanding user engagement. Mouseflow, rated at 8.7, provides similar functionality but lacks some of the intuitive features that Crazy Egg users appreciate.
- G2 users highlight that Mouseflow's Quality of Support is rated at 9.0, significantly higher than Crazy Egg's 7.8. This suggests that users of Mouseflow may have a better experience when seeking assistance or troubleshooting issues.
- Users on G2 report that Crazy Egg's Ease of Setup is rated at 8.6, which is slightly lower than Mouseflow's 9.0. This indicates that Mouseflow may offer a more user-friendly onboarding process, making it easier for new users to get started.
- Reviewers mention that Mouseflow's Product Direction rating of 8.6 reflects a positive outlook on future updates and features, while Crazy Egg's lower score of 6.6 suggests some users may have concerns about its development trajectory.
- Users say that Crazy Egg's Session Replays feature, rated at 8.8, is highly effective for analyzing user behavior, but Mouseflow's slightly higher rating of 8.9 indicates it may offer a more refined experience in this area.
Pricing
Entry-Level Pricing
Crazy Egg
Starter
$29.00
Per Month
5,000 tracked pageviews per month
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage
Mouseflow
Free Forever
Free
500 Sessions Per Month
Start spotting friction and drop-offs on limited traffic.
- 1 website project
- 1 conversion funnel analytics
- 1 month data retention
Free Trial
Crazy Egg
Free Trial is available
Mouseflow
Free Trial is available
Ratings
Meets Requirements
8.3
107
8.8
515
Ease of Use
8.7
112
8.8
524
Ease of Setup
8.6
63
9.0
340
Ease of Admin
8.6
53
9.0
281
Quality of Support
7.7
77
9.0
407
Has the product been a good partner in doing business?
8.6
46
8.9
252
Product Direction (% positive)
6.9
108
8.6
467
Features by Category
Metrics
Not enough data
8.5
169
Not enough data
8.4
169
Not enough data
8.4
178
Not enough data
8.4
171
Not enough data
7.9
157
Not enough data
7.8
144
Not enough data
7.7
144
Not enough data
8.2
159
Not enough data
7.9
159
Reporting
Not enough data
Feature Not Available
Not enough data
7.7
147
Not enough data
Feature Not Available
Not enough data
7.5
146
Not enough data
7.7
154
Not enough data
7.7
141
Not enough data
8.0
157
Other
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
136
Not enough data
Feature Not Available
Not enough data
7.0
123
Not enough data
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
6.7
24
7.5
116
7.8
20
7.6
118
8.6
44
8.1
145
9.0
42
8.3
137
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
8.6
27
|
Verified
8.7
233
|
Verified
8.3
22
|
Verified
8.7
231
|
Verified
7.8
19
|
Verified
7.9
217
|
Verified
A/B Testing
7.3
14
|
Verified
7.7
176
|
Verified
8.0
14
6.8
139
|
Verified
7.8
17
|
Verified
8.0
183
|
Verified
7.1
12
|
Verified
7.4
142
|
Verified
Visitor Information
7.1
13
7.9
193
|
Verified
6.8
17
7.8
175
|
Verified
Agentic AI - Session Replay
Not enough data
7.8
6
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - WYSIWYG Editors
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
7.3
60
Not enough data
7.9
65
Not enough data
7.4
64
Not enough data
8.0
67
Not enough data
7.9
53
Not enough data
7.3
54
Not enough data
7.7
52
Not enough data
7.3
55
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
87
Not enough data
8.4
99
Not enough data
8.3
88
Not enough data
7.8
80
Not enough data
7.8
80
Not enough data
Feature Not Available
Administration
Not enough data
7.8
74
Not enough data
7.2
75
Not enough data
7.6
78
Generative AI
Not enough data
6.5
43
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Agentic AI - Customer Journey Mapping
Not enough data
8.7
5
Design and Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.3
10
Not enough data
6.7
10
Survey Management
Not enough data
7.6
21
Not enough data
7.6
22
Not enough data
8.0
23
Not enough data
8.1
23
Process Management
Not enough data
7.9
22
Not enough data
7.9
21
Not enough data
8.7
22
Not enough data
Feature Not Available
System Management
Not enough data
8.7
20
Not enough data
Feature Not Available
Agentic AI - Heatmap Tools
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
8.6
6
Analysis
8.3
39
8.2
226
8.6
41
8.0
201
8.4
39
8.3
221
8.1
39
8.2
210
8.5
41
8.4
231
Reporting
9.6
51
9.1
260
8.8
43
8.9
260
8.8
39
8.7
239
8.5
34
8.1
208
Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
6.9
73
Not enough data
8.0
81
Not enough data
7.9
82
Not enough data
8.1
77
Not enough data
7.0
69
Not enough data
Feature Not Available
Campaign Activity
Not enough data
7.8
83
Not enough data
8.2
92
Not enough data
7.4
76
Not enough data
7.5
75
Not enough data
7.5
74
Not enough data
Feature Not Available
Agentic AI - Marketing Analytics
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Categories
Categories
Shared Categories
Crazy Egg and Mouseflow are categorized as Session Replay, Digital Analytics, and Heatmap Tools
Unique Categories
Crazy Egg is categorized as Pop-Up Builder, A/B Testing, Content Analytics, Survey, and WYSIWYG Editors
Mouseflow is categorized as E-Commerce Analytics, Product Analytics, Marketing Analytics, Enterprise Feedback Management, and Customer Journey Mapping
Reviews
Reviewers' Company Size
Crazy Egg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mouseflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.6%
Computer Software
8.9%
Internet
8.1%
Information Technology and Services
8.1%
Higher Education
4.9%
Other
46.3%
Marketing and Advertising
10.4%
Computer Software
7.4%
Retail
5.1%
Information Technology and Services
4.8%
Health, Wellness and Fitness
3.9%
Other
68.3%
Discussions
Will Crazy Egg slow down my website?
3 Comments
IJ
Not at all, it works super smoothly and without any delay on your sitesRead more
How hard is it to get started using Crazy Egg Software?
2 Comments
IJ
The initial set up could be a little bit complicated but the assistance of the support team is super useful and the obtained result worths the effort by farRead more
What are the future plans of Egghead?
1 Comment
G2
Hi Chris,
Thanks for the question. Currently, on the road map, we are adding additional features and improvements to our Recordings (session playbacks)...Read more
What is Mouseflow used for?
2 Comments
JM
Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. Read more
Why can't record all sessions
1 Comment
EC
Hello!
Mouseflow is designed to record all of your visitors' sessions, so there seems to be something going on preventing you to do so.
We’d like an...Read more
Why the amount of recordings is the same as heatmaps? And why the credits are too low?
1 Comment
Official Response from Mouseflow
Hi Rocio, there seems to be some confusion. For $49/mo Crazy Egg offers 500 recordings and 75,000 page views. On a cheaper plan (29$/mo) Mouseflow offers...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
