G2 reviewers report that Mixpanel excels in overall user satisfaction, boasting a higher G2 Score compared to Crazy Egg. Users appreciate its fantastic UI and the ability to build reports on the fly, which enhances their A/B testing and user behavior analysis.
According to verified reviews, Mixpanel has a significantly larger user base, with over 1,200 reviews compared to Crazy Egg's 124. This suggests that Mixpanel's feedback is more reliable and reflective of a broader range of user experiences.
Users say that Crazy Egg shines in its ease of use, particularly for those who prefer a straightforward analytics tool. Reviewers highlight its intuitive setup for heatmaps and split tests, making it a great choice for users who want to quickly gather insights without the complexity.
Reviewers mention that Mixpanel's session replay functionality is a standout feature, allowing product managers to track user funnel journeys effectively. This capability is particularly beneficial for understanding conversion funnels and drop-off rates, which users find invaluable.
Users indicate that while Crazy Egg is effective for basic analytics, it may not meet the needs of those requiring more advanced features. Some users transitioning from more complex platforms like GA4 appreciate Crazy Egg's simplicity but note it lacks some depth in analytics compared to Mixpanel.
According to recent feedback, Mixpanel's quality of support is rated higher than Crazy Egg's, with users praising Mixpanel for being a good partner in business. This support can be crucial for teams looking to maximize their analytics capabilities and resolve issues quickly.
Not at all, it works super smoothly and without any delay on your sitesRead more
How hard is it to get started using Crazy Egg Software?
2 Comments
IJ
The initial set up could be a little bit complicated but the assistance of the support team is super useful and the obtained result worths the effort by farRead more
What are the future plans of Egghead?
1 Comment
G2
Hi Chris,
Thanks for the question. Currently, on the road map, we are adding additional features and improvements to our Recordings (session playbacks)...Read more
C is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential.Read more
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