# Crazy Egg, Hotjar vs Glassbox Comparison

| | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 128 | 342 | 809 | 
| **Largest Market Segment** | Mid-Market (44.3% of reviews) | Small-Business (52.4% of reviews) | Enterprise (77.8% of reviews) | 
| **Entry Level Price** | $29.00 Per Month | Free 35 Daily sessions | No pricing available | 

---
## Top Pros & Cons

### Crazy Egg

Pros:
- Ease of Use (12 reviews)
- Heatmaps (8 reviews)

Cons:
- Limitations (4 reviews)
- Limited Features (4 reviews)

### Hotjar

Pros:
- Ease of Use (14 reviews)
- Features (12 reviews)

Cons:
- Limitations (5 reviews)
- Expensive (4 reviews)

### Glassbox

Pros:
- Ease of Use (210 reviews)
- Session Replay (190 reviews)

Cons:
- Session Issues (70 reviews)
- Not Intuitive (65 reviews)

---
## Ratings Comparison
| Rating | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (108 reviews) | 8.6 (265 reviews) | 9.8 (739 reviews) | 
  | **Ease of Use** | 8.7 (113 reviews) | 8.9 (268 reviews) | 9.7 (741 reviews) | 
  | **Ease of Setup** | 8.6 (64 reviews) | 9.0 (129 reviews) | 9.8 (476 reviews) | 
  | **Ease of Admin** | 8.6 (53 reviews) | 8.9 (120 reviews) | 9.8 (343 reviews) | 
  | **Quality of Support** | 7.8 (78 reviews) | 8.5 (181 reviews) | 9.8 (738 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (46 reviews) | 8.7 (107 reviews) | 9.9 (347 reviews) | 
  | **Product Direction (% positive)** | 6.9 (109 reviews) | 8.2 (260 reviews) | 9.8 (730 reviews) | 

---
## Pricing

### Crazy Egg

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 Per Month

Description: 5,000 tracked pageviews per month

Key Features:
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage

[Browse all 4 editions](https://www.g2.com/products/crazy-egg/pricing)

#### Free Trial

Yes

### Hotjar

#### Entry-Level Pricing

Plan: Observe Basic

Price: Free 35 Daily sessions

Description: Visualize user behavior with Heatmaps and see what your users see with Recordings.

Key Features:
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month

[Browse all 12 editions](https://www.g2.com/products/hotjar/pricing)

#### Free Trial

Yes

### Glassbox

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.8/10 | 63 |
| **Hotjar** | 8.6/10 | 186 |
| **Glassbox** | 9.9/10 | 667 |

#### Metrics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | 8.7 (26 reviews) | 9.9 (573 reviews) | 
| **Engagement** | Not enough data | 9.1 (28 reviews) | 9.9 (567 reviews) | 
| **Entry and Exit Pages** | Not enough data | 9.0 (25 reviews) | 9.9 (560 reviews) | 
| **Standard Event Tracking** | Not enough data | 9.1 (24 reviews) | 9.9 (564 reviews) | 
| **Custom Event Tracking** | Not enough data | 8.8 (20 reviews) | 9.9 (559 reviews) | 
| **Retention** | Not enough data | 8.6 (19 reviews) | 9.9 (546 reviews) | 
| **Return** | Not enough data | 8.8 (18 reviews) | 9.9 (541 reviews) | 
| **Conversions** | Not enough data | 9.0 (21 reviews) | 9.9 (546 reviews) | 
| **Funnels** | Not enough data | 9.0 (27 reviews) | 9.9 (542 reviews) | 

#### Reporting

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Real-Time Reporting** | Not enough data | Feature Not Available | 9.9 (554 reviews) | 
| **Trending** | Not enough data | 9.0 (20 reviews) | 9.9 (541 reviews) | 
| **Retroactive Reporting** | Not enough data | Feature Not Available | 9.8 (532 reviews) | 
| **Segmentation** | Not enough data | 8.1 (20 reviews) | 9.9 (533 reviews) | 
| **Mobile Reporting** | Not enough data | 8.6 (20 reviews) | 9.9 (528 reviews) | 
| **Unification Across Devices** | Not enough data | 8.2 (17 reviews) | 9.9 (520 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.9 (22 reviews) | 9.9 (532 reviews) | 

#### Other

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **User Data** | Not enough data | 8.1 (25 reviews) | 9.9 (522 reviews) | 
| **Site Search Reporting** | Not enough data | Feature Not Available | 9.9 (505 reviews) | 
| **Load Time Monitoring** | Not enough data | Feature Not Available | 9.9 (503 reviews) | 
| **Campaign Tracking** | Not enough data | 7.8 (18 reviews) | 9.9 (497 reviews) | 
| **E-Commerce** | Not enough data | 8.1 (15 reviews) | 9.9 (491 reviews) | 
| **Promotional Messages** | Not enough data | Feature Not Available | 9.8 (486 reviews) | 
| **Administration Alerts** | Not enough data | Feature Not Available | 9.9 (488 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 10.0 (5 reviews) | 

#### Administration

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **API / Integrations** | 6.7 (24 reviews) | 8.2 (70 reviews) | 9.9 (516 reviews) | 
| **QA Testing** | 7.7 (21 reviews) | Feature Not Available | 9.9 (492 reviews) | 
| **Performance and Reliability** | 8.6 (44 reviews) | 8.9 (140 reviews) | 9.9 (530 reviews) | 
| **User, Role, and Access Management** | 9.0 (42 reviews) | 8.9 (140 reviews) | 9.8 (518 reviews) | 

### Content Marketing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Content Creation

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Content Creation Tools** | Not enough data | Not enough data | Not enough data | 
| **Content Curation** | Not enough data | Not enough data | Not enough data | 
| **Buyer Personas** | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 

#### Optimization

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **SEO** | Not enough data | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | Not enough data | 
| **ROI Reporting** | Not enough data | Not enough data | Not enough data | 

#### Logistics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Customizable Templated Workflows** | Not enough data | Not enough data | Not enough data | 
| **Internal Communication** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Editing and Approval Tools** | Not enough data | Not enough data | Not enough data | 
| **Distribution Features** | Not enough data | Not enough data | Not enough data | 
| **Integrations & APIs** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | 10.0/10 | 549 |

#### User Identification

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Demographics** | Not enough data | Not enough data | 9.9 (478 reviews) | 
| **User Segmentation** | Not enough data | Not enough data | 10.0 (481 reviews) | 
| **Geolocation** | Not enough data | Not enough data | 10.0 (485 reviews) | 

#### Tracking & Reporting

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Custom Event Tracking** | Not enough data | Not enough data | 10.0 (472 reviews) | 
| **Real-Time Insights** | Not enough data | Not enough data | 10.0 (471 reviews) | 
| **Attribution** | Not enough data | Not enough data | 10.0 (468 reviews) | 
| **Dashboard** | Not enough data | Not enough data | 9.9 (465 reviews) | 
| **User Path Tracking** | Not enough data | Not enough data | 10.0 (474 reviews) | 
| **User Activity History** | Not enough data | Not enough data | 10.0 (468 reviews) | 

#### Metrics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Engagement** | Not enough data | Not enough data | 10.0 (457 reviews) | 
| **Exit Tracking** | Not enough data | Not enough data | 9.9 (469 reviews) | 
| **Retention** | Not enough data | Not enough data | 10.0 (470 reviews) | 
| **Return** | Not enough data | Not enough data | 10.0 (467 reviews) | 
| **Conversions** | Not enough data | Not enough data | 9.9 (470 reviews) | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | 8.6/10 | 65 |
| **Glassbox** | N/A | N/A |

#### User Response Methods

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Survey** | Not enough data | 8.9 (49 reviews) ✓ Verified | Not enough data | 
| **Video Snippets** | Not enough data | 8.9 (42 reviews) ✓ Verified | Not enough data | 
| **Video Interview** | Not enough data | 8.8 (15 reviews) | Not enough data | 
| **Photo Submission** | Not enough data | 8.7 (26 reviews) | Not enough data | 
| **Text/Notes** | Not enough data | 8.3 (31 reviews) ✓ Verified | Not enough data | 

#### Participant Selection

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **In-App** | Not enough data | Feature Not Available | Not enough data | 
| **In-Store** | Not enough data | Feature Not Available | Not enough data | 
| **On-Site** | Not enough data | 8.6 (37 reviews) ✓ Verified | Not enough data | 
| **Recruitment Pool** | Not enough data | 9.3 (16 reviews) | Not enough data | 

#### Insights

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Analytics** | Not enough data | 8.8 (52 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | Not enough data | 8.6 (39 reviews) ✓ Verified | Not enough data | 
| **Sorting** | Not enough data | 8.5 (40 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (5 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.6/10 | 30 |
| **Hotjar** | 8.7/10 | 99 |
| **Glassbox** | 9.7/10 | 599 |

#### User Behavior

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Click Tracking** | 8.6 (27 reviews) ✓ Verified | 9.0 (71 reviews) ✓ Verified | 9.8 (518 reviews) ✓ Verified | 
| **Mouse Movement ** | 8.3 (22 reviews) ✓ Verified | 8.9 (72 reviews) ✓ Verified | 9.8 (514 reviews) ✓ Verified | 
| **Frustration Tracking** | 7.8 (19 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 9.8 (515 reviews) ✓ Verified | 

#### A/B Testing 

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Error and Bug Tracking** | 7.3 (14 reviews) ✓ Verified | 9.1 (36 reviews) ✓ Verified | 9.8 (501 reviews) ✓ Verified | 
| **Split URL Testing** | 8.0 (14 reviews) | 8.8 (36 reviews) | 9.8 (506 reviews) | 
| **Data Analysis** | 7.8 (17 reviews) ✓ Verified | 8.7 (55 reviews) ✓ Verified | 9.8 (528 reviews) ✓ Verified | 
| **Notes** | 7.1 (12 reviews) ✓ Verified | 8.8 (36 reviews) ✓ Verified | 9.9 (494 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **User Identification** | 7.1 (13 reviews) | 7.6 (46 reviews) ✓ Verified | 9.8 (540 reviews) ✓ Verified | 
| **Search Box** | 6.8 (17 reviews) | 8.7 (41 reviews) | 9.8 (561 reviews) ✓ Verified | 

#### Agentic AI - Session Replay

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.8 (7 reviews) | 8.5 (11 reviews) | 

### WYSIWYG Editors

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Customizations

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Responsive Design** | Not enough data | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Page Preview** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Plugins and integrations** | Not enough data | Not enough data | Not enough data | 
| **Cross-platform support** | Not enough data | Not enough data | Not enough data | 
| **Cross-Browser Suppoer** | Not enough data | Not enough data | Not enough data | 
| **Collaborative editing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - WYSIWYG Editors

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | 9.8/10 | 483 |

#### Product Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Account-Level Analytics** | Not enough data | Not enough data | 10.0 (449 reviews) | 
| **User-Level Analytics** | Not enough data | Not enough data | 9.9 (449 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 9.9 (450 reviews) | 
| **Funnels** | Not enough data | Not enough data | 10.0 (452 reviews) | 
| **Alerts** | Not enough data | Feature Not Available | 9.9 (457 reviews) | 
| **Multi-Product Analytics** | Not enough data | Feature Not Available | 10.0 (451 reviews) | 
| **User Scoring** | Not enough data | Feature Not Available | 9.9 (468 reviews) | 
| **Integrations** | Not enough data | Not enough data | 10.0 (445 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.5 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.8 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 10.0 (6 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | 7.8/10 | 9 |
| **Glassbox** | 10.0/10 | 322 |

#### Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Reports** | Not enough data | 7.8 (9 reviews) | 10.0 (294 reviews) | 
| **Dashboard** | Not enough data | 8.1 (9 reviews) | 10.0 (297 reviews) | 
| **Web Analytics** | Not enough data | 9.1 (9 reviews) | 10.0 (293 reviews) | 
| **Campaign Tracking** | Not enough data | 7.8 (6 reviews) | 10.0 (297 reviews) | 
| **Customer Demographics** | Not enough data | 8.6 (7 reviews) | 10.0 (295 reviews) | 
| **Predictive Analytics** | Not enough data | Feature Not Available | 10.0 (311 reviews) | 

#### Administration

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Data Storage** | Not enough data | 7.6 (7 reviews) | 10.0 (307 reviews) | 
| **A/B Testing** | Not enough data | 5.7 (5 reviews) | 10.0 (290 reviews) | 
| **Integrations** | Not enough data | 8.8 (8 reviews) | 10.0 (290 reviews) | 

#### Generative AI

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (5 reviews) | 10.0 (58 reviews) | 

#### Agentic AI - E-Commerce Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | 8.9/10 | 10 |
| **Glassbox** | 10.0/10 | 449 |

#### Experience

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Real-Time Monitoring** | Not enough data | 9.0 (10 reviews) | 10.0 (435 reviews) | 
| **Session Replay** | Not enough data | 9.2 (10 reviews) | 9.9 (437 reviews) | 
| **Behavioral Analysis** | Not enough data | 9.0 (10 reviews) | 9.9 (438 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Content Management** | Not enough data | Feature Not Available | 9.9 (407 reviews) | 
| **Alerts** | Not enough data | Feature Not Available | 9.9 (431 reviews) | 
| **Budget Analysis** | Not enough data | Feature Not Available | 9.9 (430 reviews) | 

#### Performance

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Uptime Monitoring** | Not enough data | Feature Not Available | 10.0 (430 reviews) | 
| **Performance Monitoring** | Not enough data | 8.5 (9 reviews) | 10.0 (432 reviews) | 
| **Issue Tracking** | Not enough data | Feature Not Available | 10.0 (429 reviews) | 
| **Resource Monitoring** | Not enough data | Feature Not Available | 10.0 (430 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | 9.8/10 | 345 |

#### Platform Basics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | 9.9 (340 reviews) | 
| **Exporting** | Not enough data | Not enough data | 9.9 (340 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | Not enough data | 9.9 (333 reviews) | 
| **Multiple Personas** | Not enough data | Not enough data | 9.9 (335 reviews) | 
| **Data Analytics ** | Not enough data | Not enough data | 10.0 (163 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.0 (7 reviews) | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Design and Customization

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Pre-Designed Templates** | Not enough data | Not enough data | Not enough data | 
| **Pop-Up Types** | Not enough data | Not enough data | Not enough data | 
| **No-Code Customization** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | Not enough data | 

#### Campaigns

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Targeting** | Not enough data | Not enough data | Not enough data | 
| **Triggered Campaigns** | Not enough data | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **CRM/Email Integrations** | Not enough data | Not enough data | Not enough data | 
| **WCM Integrations** | Not enough data | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integrations** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | 9.8/10 | 514 |

#### Platform Basics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Dynamic Segmentation** | Not enough data | Not enough data | 9.9 (471 reviews) ✓ Verified | 
| **Journey Optimization** | Not enough data | Not enough data | 9.8 (475 reviews) ✓ Verified | 

#### Platform Data

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Journey Reporting** | Not enough data | Not enough data | 9.9 (472 reviews) ✓ Verified | 
| **Trends Reporting** | Not enough data | Not enough data | 9.9 (470 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | 9.9 (477 reviews) ✓ Verified | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 9.9 (473 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Journey Mapping** | Not enough data | Not enough data | 9.8 (473 reviews) ✓ Verified | 
| **Integrations** | Not enough data | Not enough data | 9.9 (466 reviews) ✓ Verified | 
| **Automated Alerts** | Not enough data | Not enough data | 9.9 (477 reviews) ✓ Verified | 

#### Agentic AI - Customer Journey Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 10.0 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.3 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.5 (7 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 10.0 (6 reviews) | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | 8.5/10 | 15 |
| **Glassbox** | 9.8/10 | 218 |

#### Feedback Management

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Tagging** | Not enough data | Feature Not Available | 9.9 (211 reviews) | 
| **Segmentation** | Not enough data | 8.7 (10 reviews) | 9.9 (211 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.6 (11 reviews) | 9.9 (211 reviews) | 

#### Feedback Analysis

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | 8.8 (8 reviews) | 9.9 (212 reviews) | 
| **Sentiment Analysis** | Not enough data | Feature Not Available | 9.7 (209 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 8.8 (7 reviews) | 9.9 (211 reviews) | 

#### Feedback Sources

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Feature Not Available | 9.9 (210 reviews) | 
| **Surveys** | Not enough data | 8.7 (9 reviews) | 9.9 (212 reviews) | 
| **Social Media** | Not enough data | Feature Not Available | 9.4 (210 reviews) | 
| **Customer Service Channels** | Not enough data | Feature Not Available | 9.9 (209 reviews) | 

#### Generative AI

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (6 reviews) | 9.8 (67 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (5 reviews) | Feature Not Available | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | 8.6/10 | 11 |
| **Glassbox** | N/A | N/A |

#### Survey Management

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Survey Builder** | Not enough data | 9.3 (7 reviews) | Not enough data | 
| **Question Types** | Not enough data | 8.3 (6 reviews) | Not enough data | 
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | Not enough data | 
| **Branding** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Digital Accessibility Platforms

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Monitoring

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Compliance Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Dynamic Crawling** | Not enough data | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Prioritization** | Not enough data | Not enough data | Not enough data | 
| **Site Comparison** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Automated Testing** | Not enough data | Not enough data | Not enough data | 
| **Automated Scan** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Automated Regression Testing** | Not enough data | Not enough data | Not enough data | 
| **Customizable Testing Tools** | Not enough data | Not enough data | Not enough data | 
| **Multi-User Testing** | Not enough data | Not enough data | Not enough data | 
| **Filtering ** | Not enough data | Not enough data | Not enough data | 
| **Overlay Engine** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Digital Accessibility Platforms

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Digital Accessibility Tools

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Support

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Recommendations** | Not enough data | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Page Reports** | Not enough data | Not enough data | Not enough data | 
| **Broken Link Checker** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Individual Page Auditing** | Not enough data | Not enough data | Not enough data | 
| **Quality Assurance Dashboard** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Digital Accessibility Tools

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.7/10 | 5 |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Computing

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **WYSIWYG** | Not enough data | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Little to No Coding** | Not enough data | Not enough data | Not enough data | 

#### Experimental Design

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Multivariate testing capacities** | Not enough data | Not enough data | Not enough data | 
| **Concurrent Testing** | 7.7 (5 reviews) | Not enough data | Not enough data | 
| **Mobile Testing** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | 10.0/10 | 304 |

#### Generative AI

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 10.0 (62 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | Feature Not Available | 

#### Survey Management

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 10.0 (290 reviews) | 
| **Survey Deployment** | Not enough data | Not enough data | 10.0 (270 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 10.0 (269 reviews) | 
| **Device Responsiveness** | Not enough data | Not enough data | 9.6 (264 reviews) | 

#### Process Management

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 10.0 (264 reviews) | 
| **Trigger Alerts** | Not enough data | Not enough data | 10.0 (266 reviews) | 
| **Real-Time Analysis** | Not enough data | Not enough data | 10.0 (268 reviews) | 
| **Real-Time Action** | Not enough data | Not enough data | 10.0 (280 reviews) | 

#### System Management

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Security** | Not enough data | Not enough data | 10.0 (243 reviews) | 
| **System Monitoring** | Not enough data | Not enough data | 10.0 (238 reviews) | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Agentic AI - Software Testing

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 8.6/10 | 58 |
| **Hotjar** | 8.6/10 | 166 |
| **Glassbox** | 9.9/10 | 499 |

#### Agentic AI - Heatmap Tools

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Analysis

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Conversion Opportunities** | 8.3 (39 reviews) | 8.6 (114 reviews) | 9.9 (480 reviews) | 
| **Side-By-Side Analysis** | 8.6 (41 reviews) | 8.3 (95 reviews) | 9.9 (481 reviews) | 
| **Mobile Device Analysis** | 8.4 (39 reviews) | 8.6 (109 reviews) | 9.9 (466 reviews) | 
| **Data Quantification** | 8.1 (39 reviews) | 8.1 (102 reviews) | 9.9 (464 reviews) | 
| **Webpage Element Analysis** | 8.5 (41 reviews) | 8.9 (125 reviews) | 9.9 (467 reviews) | 

#### Reporting

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Heat Maps** | 9.6 (51 reviews) | 9.3 (153 reviews) | 10.0 (467 reviews) | 
| **Session Replays** | 8.8 (43 reviews) | 9.0 (148 reviews) | 9.9 (466 reviews) | 
| **Monitoring** | 8.8 (39 reviews) | 8.7 (128 reviews) | 9.9 (467 reviews) | 
| **Data Segmentation** | 8.5 (34 reviews) | 7.9 (106 reviews) | 10.0 (460 reviews) | 

### Content Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | N/A | N/A |

#### Tools

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Contact Collection** | Not enough data | Not enough data | Not enough data | 
| **Audience Insights** | Not enough data | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | Not enough data | 

#### Metrics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Entry and Exit Pages** | Not enough data | Not enough data | Not enough data | 
| **Sessions** | Not enough data | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | Not enough data | 
| **Return** | Not enough data | Not enough data | Not enough data | 
| **Conversions** | Not enough data | Not enough data | Not enough data | 
| **Search Rank** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Content Analytics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | 10.0/10 | 496 |

#### Metrics

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Engagement** | Not enough data | Not enough data | 10.0 (457 reviews) | 
| **Exit Tracking** | Not enough data | Not enough data | 9.9 (469 reviews) | 
| **Retention** | Not enough data | Not enough data | 10.0 (470 reviews) | 
| **Return** | Not enough data | Not enough data | 10.0 (467 reviews) | 
| **Conversions** | Not enough data | Not enough data | 9.9 (470 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Hotjar** | N/A | N/A |
| **Glassbox** | 10.0/10 | 495 |

#### Variation Testing

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 10.0 (429 reviews) | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 10.0 (428 reviews) | 
| **Conversion Goal** | Not enough data | Not enough data | 10.0 (431 reviews) | 
| **Percentage of Traffic** | Not enough data | Not enough data | 10.0 (436 reviews) | 
| **Confidence Level** | Not enough data | Not enough data | 10.0 (427 reviews) | 
| **Multivariant Testing** | Not enough data | Not enough data | 10.0 (430 reviews) | 

#### Reporting

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 10.0 (459 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 10.0 (456 reviews) | 

#### Personalization

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Standard Targeting** | Not enough data | Not enough data | 10.0 (445 reviews) | 
| **Custom Targeting** | Not enough data | Not enough data | 10.0 (428 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 10.0 (425 reviews) | 

#### Administration

| Feature | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **API / Integrations** | Not enough data | Not enough data | 10.0 (426 reviews) | 
| **QA Testing** | Not enough data | Not enough data | 10.0 (428 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 10.0 (429 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 10.0 (429 reviews) | 

---
## Categories
**Shared Categories (3):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to Crazy Egg (5):** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools), [Content Analytics Software](https://www.g2.com/categories/content-analytics), [Survey Software](https://www.g2.com/categories/survey), [WYSIWYG Editors](https://www.g2.com/categories/wysiwyg-editors)

**Unique to Hotjar (7):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [User Research Tools](https://www.g2.com/categories/user-research), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Survey Software](https://www.g2.com/categories/survey), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics)

**Unique to Glassbox (11):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Digital Accessibility Platforms ](https://www.g2.com/categories/Digital-accessibility-platforms), [Digital Accessibility Tools ](https://www.g2.com/categories/digital-accessibility-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Crazy Egg | Hotjar | Glassbox | 
|---|---|---|---|
| **Small-Business** | 42.6% | 52.4% | 4.8% | 
| **Mid-Market** | 44.3% | 38.6% | 17.4% | 
| **Enterprise** | 13.1% | 9.1% | 77.8% | 

### By Industry

#### Crazy Egg

- **Marketing and Advertising:** 23.4%
- **Computer Software:** 8.9%
- **Information Technology and Services:** 8.1%
- **Internet:** 8.1%
- **Higher Education:** 4.8%
- **Health, Wellness and Fitness:** 4.0%
- **Retail:** 3.2%
- **Automotive:** 3.2%
- **Online Media:** 2.4%
- **Consumer Goods:** 2.4%
- **Other:** 31.5%

#### Hotjar

- **Marketing and Advertising:** 15.9%
- **Computer Software:** 14.7%
- **Information Technology and Services:** 11.3%
- **Internet:** 9.4%
- **Retail:** 5.6%
- **Financial Services:** 3.8%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 2.2%
- **Consumer Goods:** 1.9%
- **Furniture:** 1.9%
- **Other:** 30.0%

#### Glassbox

- **Financial Services:** 37.2%
- **Insurance:** 11.5%
- **Retail:** 11.1%
- **Telecommunications:** 6.2%
- **Banking:** 3.6%
- **Leisure, Travel & Tourism:** 2.8%
- **Airlines/Aviation:** 2.4%
- **Health, Wellness and Fitness:** 2.2%
- **Information Technology and Services:** 1.9%
- **Hospitality:** 1.8%
- **Other:** 19.4%

---
## Alternatives

### Alternatives to Crazy Egg

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (366 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6822 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)
- [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) — 4.4/5 stars (928 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)
- [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) — 4.3/5 stars (386 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2350 reviews)

### Alternatives to Hotjar

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) — 4.6/5 stars (366 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2350 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (268 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1288 reviews)
- [PostHog](https://www.g2.com/products/posthog/reviews) — 4.5/5 stars (1048 reviews)
- [Plerdy](https://www.g2.com/products/plerdy/reviews) — 4.7/5 stars (317 reviews)

### Alternatives to Glassbox

- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (268 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2350 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1288 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2873 reviews)

---
## Top Discussions

### Crazy Egg

- Title: [Will Crazy Egg slow down my website?](https://www.g2.com/discussions/will-crazy-egg-slow-down-my-website) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Nope! The Crazy Egg Javascript is asynchronous, so it won’t slow down site speed or performance for your visitors or customers."
- Title: [How hard is it to get started using Crazy Egg Software?](https://www.g2.com/discussions/how-hard-is-it-to-get-started-using-crazy-egg-software) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "All you have to do is add the Crazy Egg snippet to your site, and then you can start running reports and watching visitor recordings/session replays. We've..."
- Title: [What are the future plans of Egghead?](https://www.g2.com/discussions/what-are-the-future-plans-of-egghead) — 1 comment, 1 upvote
  > **Top comment:** "Hi Chris,

Thanks for the question.  Currently, on the road map, we are adding additional features and improvements to our Recordings (session playbacks)..."
- Title: [How can we resolve the persistent implementation issues that arose suddenly three months ago?](https://www.g2.com/discussions/how-can-we-resolve-the-persistent-implementation-issues-that-arose-suddenly-three-months-ago) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lydia, 

A member of our success team will reach out to you shortly to help you resolve any issues that you're experiencing. Thank you for letting us know!"
- Title: [I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?](https://www.g2.com/discussions/i-want-to-skip-the-free-trial-or-upgrade-from-the-free-trial-to-a-paid-plan-how-can-i-do-that) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Simple: Just upgrade your plan in your account profile (https://app.crazyegg.com/account/profile) OR shoot us an email (https://help.crazyegg.com/contact)"

### Hotjar

- Title: [Is there a python/Node.js API Client for hotjar?](https://www.g2.com/discussions/is-there-a-python-node-js-api-client-for-hotjar) — 1 comment, 1 upvote
  > **Top comment:** "Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself..."
- Title: [What resources are available to customers?](https://www.g2.com/discussions/customer-success-7cf46643-7932-4113-a210-bcb082e9a6d8) — 1 comment, 1 upvote
  > **Top comment:** "Image or video "
- Title: [What feedback tools do you offer?](https://www.g2.com/discussions/feedback-tools) — 1 comment, 1 upvote
  > **Top comment:** "Test Your Mind, Become an Internet marketer? "
- Title: [How is Hotjar different from Google Analytics?](https://www.g2.com/discussions/google-analytics-b0c99bad-90ac-4ec0-95b0-a151d299363c) — 1 comment, 1 upvote
  > **Top comment:** "Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the..."
- Title: [What is Hotjar?](https://www.g2.com/discussions/hotjar) — 1 comment, 1 upvote
  > **Top comment:** "https://boardsontop.com/longboard-size-chart/"

### Glassbox

- Title: [Can you configure struggle scores based on a journey type](https://www.g2.com/discussions/43453-can-you-configure-struggle-scores-based-on-a-journey-type) — 2 comments, 1 upvote
  > **Top comment:** "Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager  - or reach out to me directly if you like and I will..."
- Title: [When do we get to utilize Customer Journey Maps?](https://www.g2.com/discussions/32920-when-do-we-get-to-utilize-customer-journey-maps) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Farukh, thanks for asking. Augmented Journey Maps (AJM) is indeed one of our most valuable - and highly anticipated - features. 
With your impending..."
- Title: [What is the best way to insights which are only relevant to me](https://www.g2.com/discussions/41291-what-is-the-best-way-to-insights-which-are-only-relevant-to-me) — 1 comment, 1 upvote
  > **Top comment:** "Hey Joe - we do! in our latest release you can see Business insights, Engagement insights, Experience Insight, and Technical insights - so you can choose the..."
- Title: [User Sessions](https://www.g2.com/discussions/40386-user-sessions) — 1 comment, 1 upvote
  > **Top comment:** "That's a great question Peter the can be done with a customized report - please reach out to this email and I will be glad to help you..."

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