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Compare Cratejoy and Paddle 
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At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
Cratejoy
Star Rating
(40)4.0 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CratejoyPaddle
Star Rating
(227)4.6 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Learn more about PaddleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paddle excels in "Custom Pricing" with a score of 9.0, allowing businesses to tailor their pricing strategies effectively, while Cratejoy's score of 7.6 in "Plan Changes" indicates less flexibility in adjusting pricing plans.
- Reviewers mention that Paddle's "Billing Automation" feature, rated at 9.0, significantly streamlines the billing process, whereas Cratejoy's lower score of 8.0 in "Billing" suggests it may not automate as efficiently.
- G2 users highlight Paddle's superior "Sales Tax" tracking capabilities with a score of 9.6, which is crucial for businesses operating in multiple regions, compared to Cratejoy's score of 8.7 in "Exemptions," indicating a potential gap in tax management features.
- Users on G2 appreciate Paddle's "Recurring Billing" feature, scoring 8.4, which simplifies subscription management, while Cratejoy's score of 8.0 in "Bundles" suggests it may not offer the same level of ease for recurring transactions.
- Reviewers say that Paddle's "Quality of Support" is rated at 8.2, reflecting a strong customer service experience, while Cratejoy's score of 8.1 indicates a slightly less favorable support experience, which could impact user satisfaction.
- Users report that Paddle's "Integrations" score of 8.1 provides a robust ecosystem for connecting with other tools, whereas Cratejoy's score of 8.2 in "CRM & Sales" suggests it may have limitations in integration capabilities, potentially affecting workflow efficiency.
Pricing
Entry-Level Pricing
Cratejoy
No pricing availablePaddle
5% + 50c per transaction
Pay As You Go
Global payments and billing unified in one platform, with cross-border sales tax compliance and fraud protection. No migration fees, monthly fees, or hidden extras.
- Global payments and billing
- Cross-border sales tax compliance
- Fraud protection and chargeback processing
Free Trial
Cratejoy
Free Trial is available
Paddle
Free Trial is available
Ratings
Meets Requirements
7.8
34
8.8
181
Ease of Use
8.0
35
9.0
185
Ease of Setup
8.0
31
8.7
149
Ease of Admin
8.2
31
8.9
127
Quality of Support
8.1
34
8.5
183
Has the product been a good partner in doing business?
8.5
29
9.3
124
Product Direction (% positive)
7.9
34
8.6
178
Features by Category
Billing and Payments
Not enough data
8.9
35
Not enough data
8.8
35
Not enough data
8.9
37
Revenue Recognition
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue Optimization
Not enough data
7.2
32
Not enough data
7.2
31
Not enough data
7.1
31
Not enough data
7.3
32
Billing
Not enough data
9.0
73
|
Verified
Not enough data
8.4
59
|
Verified
Not enough data
8.3
62
|
Verified
Not enough data
7.5
55
|
Verified
Dunning
Not enough data
8.2
56
|
Verified
Not enough data
7.8
60
|
Verified
Not enough data
8.4
52
|
Verified
Performance
Not enough data
8.4
60
|
Verified
Not enough data
8.1
67
|
Verified
Not enough data
8.1
69
|
Verified
Reporting
Not enough data
7.6
52
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Subscription Billing
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.7
8
Bill Generation
Not enough data
7.8
50
Not enough data
8.8
52
Not enough data
9.0
53
Bill Processing
Not enough data
8.3
46
Not enough data
7.9
46
Not enough data
8.9
51
Integration
Not enough data
8.7
48
Not enough data
8.9
49
Not enough data
7.8
41
Agentic AI - Billing
Not enough data
5.5
7
Order Management
Not enough data
7.9
40
|
Verified
Not enough data
8.6
47
|
Verified
Not enough data
7.4
32
|
Verified
Not enough data
9.3
42
|
Verified
Products & Plans
Not enough data
8.5
40
|
Verified
Not enough data
7.9
35
|
Verified
Not enough data
8.2
45
|
Verified
Not enough data
8.2
37
|
Verified
Pricing
Not enough data
9.1
46
|
Verified
Not enough data
8.7
46
|
Verified
Not enough data
7.6
36
|
Verified
Revenue Management
Not enough data
8.9
41
|
Verified
Not enough data
8.2
35
|
Verified
Not enough data
8.5
36
|
Verified
Not enough data
8.7
40
|
Verified
Integration
Not enough data
8.7
42
|
Verified
Not enough data
7.8
37
|
Verified
Not enough data
7.6
35
|
Verified
Agentic AI - Subscription Management
Not enough data
5.7
7
Not enough data
6.2
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.3
8
Tracking
Not enough data
9.6
52
Not enough data
9.6
52
Not enough data
9.3
49
Not enough data
8.9
42
Not enough data
8.8
40
Not enough data
9.2
47
Integrations
Not enough data
7.9
47
Remittance
Not enough data
8.7
43
Not enough data
8.0
46
Not enough data
8.5
46
Not enough data
7.8
45
Agentic AI - Sales Tax and VAT Compliance
Not enough data
6.9
8
Not enough data
6.5
8
Payment processing - Merchant of Record
Not enough data
9.3
33
Not enough data
9.5
34
Not enough data
9.1
37
Not enough data
9.2
36
Not enough data
8.2
32
Not enough data
7.8
33
Tax management - Merchant of Record
Not enough data
9.7
36
Not enough data
9.7
34
Not enough data
9.4
30
Security and Compliance - Merchant of Record
Not enough data
8.8
28
Not enough data
8.9
29
Not enough data
9.1
31
Not enough data
9.3
33
Administration - Merchant of Record
Not enough data
8.7
34
Not enough data
8.7
34
Not enough data
8.8
35
Payment failure - Failed Payment Recovery
Not enough data
9.3
17
Not enough data
9.3
17
Not enough data
8.8
16
Not enough data
9.4
17
Not enough data
7.9
16
Customer Communication - Failed Payment Recovery
Not enough data
9.1
16
Not enough data
7.5
16
Not enough data
8.3
15
Advance payment method update - Failed Payment Recovery
Not enough data
9.1
16
Not enough data
9.2
16
Not enough data
9.5
16
Failed payment analytics - Failed Payment Recovery
Not enough data
8.8
14
Not enough data
6.3
13
Not enough data
8.6
15
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cratejoy and Paddle are categorized as Subscription Management
Unique Categories
Cratejoy has no unique categories
Paddle is categorized as Merchant of Record, Subscription Billing, Subscription Revenue Management, Sales Tax and VAT Compliance, Billing, and Failed Payment Recovery
Reviews
Reviewers' Company Size
Cratejoy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paddle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
33.3%
Consumer Goods
15.4%
Apparel & Fashion
10.3%
Food & Beverages
7.7%
Health, Wellness and Fitness
5.1%
Other
28.2%
Computer Software
52.5%
Information Technology and Services
11.0%
Internet
5.5%
Marketing and Advertising
4.1%
E-Learning
2.7%
Other
24.2%
Discussions
Cratejoy has no discussions with answers
Which payment methods do you support?
1 Comment
Official Response from Paddle
By selling your product through Paddle, you can immediately accept purchases via:
Mastercard
Visa
Maestro
American Express
Discover
Diners...Read more
Which currencies do you offer?
1 Comment
Official Response from Paddle
In order to help you sell your products throughout the world, Paddle accepts payments in a wide range of currencies:
Argentine Peso (ARS)
Australian...Read more
Which languages do you support?
1 Comment
Official Response from Paddle
The Paddle Checkout is localized in the following...Read more
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