Compare CrashPlan SMB and MSP360 Backup 
Featured Products
At a Glance
Market Segments
Mid-Market (35.4% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
CrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBMSP360 Backup
Star Rating
(539)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MSP360 Backup excels in its user-friendly interface and straightforward setup process. Users appreciate the clean dashboard and the ability to manage multiple clients easily, which makes it a preferred choice for small businesses.
- Users say that CrashPlan SMB offers a non-intrusive backup experience, working seamlessly in the background. This feature is particularly valued by those who prioritize minimal disruption during daily operations, especially in environments heavily reliant on Mac systems.
- Reviewers mention that MSP360 Backup provides responsive customer support, with many highlighting the quick assistance they receive during installation and management. This level of support is a significant advantage for users who may need help navigating backup configurations.
- According to verified reviews, CrashPlan SMB shines with its centralized admin panel, which simplifies file recovery and user management. This feature is particularly beneficial for organizations that need to oversee multiple devices and users efficiently.
- G2 reviewers report that while MSP360 Backup has a higher overall satisfaction score, CrashPlan SMB is noted for its ease of use and deployment, making it a solid option for teams looking for a straightforward backup solution without extensive training.
- Users say that MSP360 Backup's flexibility in storage options and control over backup scheduling is a standout feature, allowing businesses to tailor their backup strategies to fit specific needs, which is a crucial factor for many small businesses.
Pricing
Entry-Level Pricing
CrashPlan SMB
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
CrashPlan SMB
Free Trial is available
MSP360 Backup
Free Trial is available
Ratings
Meets Requirements
9.0
385
9.2
457
Ease of Use
9.0
386
8.7
458
Ease of Setup
8.6
275
8.9
343
Ease of Admin
8.7
274
8.9
327
Quality of Support
8.9
330
8.6
346
Has the product been a good partner in doing business?
9.1
268
8.9
290
Product Direction (% positive)
8.1
385
8.7
438
Features by Category
Compatibility
Not enough data
9.5
144
Not enough data
9.2
107
Not enough data
8.8
99
Not enough data
8.8
87
Management
Not enough data
9.0
123
Not enough data
9.0
126
Not enough data
9.1
138
Not enough data
9.5
134
Not enough data
8.9
123
Compliance
Not enough data
9.2
128
Not enough data
9.2
128
Not enough data
8.7
101
Agentic AI - Server Backup
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.7
5
Functionality
9.2
25
8.7
82
9.5
40
9.4
102
9.3
40
9.4
105
9.0
31
9.1
91
Feature Not Available
7.3
32
Compatibility
Feature Not Available
9.4
94
8.6
26
9.3
97
9.4
24
9.0
98
Management
Feature Not Available
Feature Not Available
9.2
35
9.0
95
9.4
42
9.2
97
Agentic AI - Online Backup
Not enough data
8.9
6
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Compatibility
9.6
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.5
10
Not enough data
9.5
10
Not enough data
8.2
10
Not enough data
Security
9.1
9
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Feature Not Available
Not enough data
Management
9.3
7
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.3
6
9.5
18
Feature Not Available
7.6
17
Feature Not Available
7.7
18
9.2
6
9.1
18
Performance
7.4
7
9.1
17
8.3
7
9.5
18
8.6
6
8.9
17
7.5
6
9.2
17
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
6.0
5
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CrashPlan SMB and MSP360 Backup are categorized as PC Backup and Online Backup
Unique Categories
CrashPlan SMB is categorized as Disaster Recovery and File Recovery
MSP360 Backup is categorized as Server Backup
Reviews
Reviewers' Company Size
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Information Technology and Services
27.3%
Computer & Network Security
9.1%
Computer Software
8.7%
Computer Networking
2.9%
Non-Profit Organization Management
2.1%
Other
49.8%
Alternatives
Discussions
Is CrashPlan free?
1 Comment
LF
NoRead more
CrashPlan SMB has no more discussions with answers
Which storage providers does CloudBerry Backup support?
2 Comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 Comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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